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Service Advisor Volkswagen Jobs (NOW HIRING)

Service Advisor Volkswagen of Marietta Are you the kind of person who brings positive energy everywhere you go? Do you genuinely enjoy helping people and creating great customer experiences? If so ...

Service Advisor Volkswagen of Marietta Are you the kind of person who brings positive energy everywhere you go? Do you genuinely enjoy helping people and creating great customer experiences? If so ...

Job Type Full-time Description We have immediate openings for energetic, enthusiastic and highly motivated service advisors to join our growing and dynamic team! Are you a career minded individual in ...

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Service Advisor Volkswagen information

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$12

$25

$45

How much do service advisor volkswagen jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for service advisor volkswagen in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service Advisor at Volkswagen, and why are they important?

To thrive as a Service Advisor at Volkswagen, you need solid automotive knowledge, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), scheduling software, and manufacturer-specific certification or training is often required. Outstanding communication, problem-solving, and organizational skills help you effectively interact with clients and coordinate with technicians. These competencies ensure efficient service operations, high customer satisfaction, and the ability to meet dealership performance goals.

How does a Service Advisor at Volkswagen typically collaborate with technicians and customers during the repair process?

As a Service Advisor at Volkswagen, you act as the central point of communication between customers and the service department. You begin by discussing vehicle concerns with customers, then relay this information clearly to technicians to ensure accurate diagnostics and repairs. Throughout the repair process, you keep customers updated on progress, provide cost estimates, and help manage expectations. Success in this role depends on strong interpersonal skills, attention to detail, and the ability to effectively translate technical information for non-technical customers while facilitating smooth workflow between all parties.

What is the difference between Service Advisor Volkswagen vs Service Advisor Honda?

AspectService Advisor VolkswagenService Advisor Honda
CredentialsTypically requires automotive service certifications, manufacturer-specific training, and customer service skillsSimilar certifications, including manufacturer training and customer service experience
Work EnvironmentDealerships or authorized service centers for Volkswagen vehiclesDealerships or authorized service centers for Honda vehicles
Industry UsageCommonly employed in automotive dealerships specializing in VolkswagenCommonly employed in Honda dealerships and service centers
Search & Comparison IntentOften compared due to similar roles in different brands, focusing on brand-specific training and customer interaction

Both Service Advisor Volkswagen and Service Advisor Honda serve as vital links between customers and service technicians, ensuring vehicle repairs and maintenance meet manufacturer standards. While their core responsibilities are similar, they work within different brand environments and require brand-specific training. Understanding these differences helps customers choose the right service advisor for their vehicle brand.

What does a Service Advisor do at Volkswagen?

A Service Advisor at Volkswagen acts as the main point of contact between customers and the service department. They greet customers, listen to their vehicle concerns, and help diagnose issues by relaying information to technicians. Service Advisors also prepare cost estimates, explain recommended services, and keep customers updated on the status of their vehicles. Their role is crucial for ensuring customer satisfaction and efficient service operations at the dealership.
More about Service Advisor Volkswagen jobs
Infographic showing various Service Advisor Volkswagen job openings in the United States as of July 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Volkswagen Danbury Automotive Service Advisor

Georgica Auto Holdings LLC

Danbury, CT โ€ข On-site

$60K - $90K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago


Job description

Automotive Service Advisor

Volkswagen Danbury ? Danbury, CT

Income Potential: $60,000 ? $90,000+ Annuallyย 

Join a Growing Team at Volkswagen Danbury

Volkswagen Danbury is seeking an experienced and customer-focusedย Automotive Service Advisorย to join our high-performing service team. If you have a passion for delivering exceptional customer experiences, building lasting relationships, and helping customers maintain their vehicles, we want to hear from you.

The ideal candidate will haveย at least one year of dealership Service Advisor experience, strong communication skills, and the ability to thrive in a fast-paced environment.

What You'll Do

Customer Experience

  • Greet customers promptly and professionally.
  • Listen to customer concerns and accurately document repair and maintenance needs.
  • Provide exceptional customer service throughout the entire service process.
  • Communicate repair recommendations, timelines, and costs clearly and effectively.
  • Follow up with customers to ensure complete satisfaction.

Service Operations

  • Manage repair orders from write-up through vehicle delivery.
  • Coordinate workflow between customers, technicians, and parts departments.
  • Monitor repair progress and provide timely updates to customers.
  • Maximize technician productivity and shop efficiency.
  • Assist with warranty administration and repair documentation.

Team Collaboration

  • Maintain strong working relationships with technicians, parts personnel, and management.
  • Support dealership goals for customer satisfaction, retention, and profitability.
  • Adhere to all dealership policies, manufacturer standards, and regulatory requirements.

Qualifications Required

  • Minimumย 1 year of automotive dealership Service Advisor experience
  • Valid driver's license with an acceptable driving record
  • Excellent customer service and communication skills
  • Strong organizational and time-management abilities
  • Ability to multitask in a fast-paced environment
  • Professional appearance and demeanor
  • Basic computer proficiency

Preferred

  • Experience withย CDKย orย Reynolds & Reynolds
  • Volkswagen experience is a plus, but not required
  • Proven track record of customer satisfaction and service sales success

Benefits

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) Retirement Plan
  • Supplemental Insurance Options
  • Paid Vacation and Paid Time Off
  • Ongoing Training and Career Development
  • Advancement Opportunities Within a Growing Organization
  • Employee Discounts

Why Volkswagen Danbury?

At Volkswagen Danbury, we pride ourselves on creating an environment where employees can build long-term careers while providing exceptional service to our customers. We invest in our team, recognize performance, and offer the tools and support needed to succeed.

If you're an experienced Service Advisor looking for a rewarding opportunity with excellent earning potential and growth opportunities, apply today.

Volkswagen Danbury is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic