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Service Advisor Volkswagen Jobs (NOW HIRING)

Kuhn Volkswagen

Automotive Service Advisor

Tampa, FL · On-site

Automotive Service Advisor Kuhn Volkswagen Business is BOOMING at Kuhn Volkswagen! Located in the heart of South Tampa, Kuhn VW is one of America's most progressive family owned and operated ...

Bill Jacobs Motorsport

Service Advisor

Naperville, IL · On-site

$80K - $150K/yr

The Role at a Glance - Bill Jacobs Volkswagen Service Advisor We are excited to bring on a Service Advisor to join our team. The focus of the Service Advisor is to recommend proper vehicle care to ...

Crain Automotive

Service Advisor

Hunter, AR · On-site

Crain Volkswagen Address: 2011 Foxglove Dr, Fayetteville, AR, 72074 Job Overview Crain Volkswagen is seeking a dedicated and customer-focused Service Advisor to join our team in Fayetteville, AR. The ...

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Service Advisor Volkswagen information

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$12

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$45

How much do service advisor volkswagen jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for service advisor volkswagen in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to be a service advisor at Volkswagen?

To thrive as a Service Advisor at Volkswagen, you need solid automotive knowledge, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), scheduling software, and manufacturer-specific certification or training is often required. Outstanding communication, problem-solving, and organizational skills help you effectively interact with clients and coordinate with technicians. These competencies ensure efficient service operations, high customer satisfaction, and the ability to meet dealership performance goals.

How does a service advisor at Volkswagen collaborate with technicians and customers during the repair process?

As a Service Advisor at Volkswagen, you act as the central point of communication between customers and the service department. You begin by discussing vehicle concerns with customers, then relay this information clearly to technicians to ensure accurate diagnostics and repairs. Throughout the repair process, you keep customers updated on progress, provide cost estimates, and help manage expectations. Success in this role depends on strong interpersonal skills, attention to detail, and the ability to effectively translate technical information for non-technical customers while facilitating smooth workflow between all parties.

What is the difference between Service Advisor Volkswagen vs Service Advisor Honda?

AspectService Advisor VolkswagenService Advisor Honda
CredentialsTypically requires automotive service certifications, manufacturer-specific training, and customer service skillsSimilar certifications, including manufacturer training and customer service experience
Work EnvironmentDealerships or authorized service centers for Volkswagen vehiclesDealerships or authorized service centers for Honda vehicles
Industry UsageCommonly employed in automotive dealerships specializing in VolkswagenCommonly employed in Honda dealerships and service centers
Search & Comparison IntentOften compared due to similar roles in different brands, focusing on brand-specific training and customer interaction

Both Service Advisor Volkswagen and Service Advisor Honda serve as vital links between customers and service technicians, ensuring vehicle repairs and maintenance meet manufacturer standards. While their core responsibilities are similar, they work within different brand environments and require brand-specific training. Understanding these differences helps customers choose the right service advisor for their vehicle brand.

What does a service advisor at Volkswagen do?

A Service Advisor at Volkswagen acts as the main point of contact between customers and the service department. They greet customers, listen to their vehicle concerns, and help diagnose issues by relaying information to technicians. Service Advisors also prepare cost estimates, explain recommended services, and keep customers updated on the status of their vehicles. Their role is crucial for ensuring customer satisfaction and efficient service operations at the dealership.
More about Service Advisor Volkswagen jobs
What job categories do people searching Service Advisor Volkswagen jobs look for? The top searched job categories for Service Advisor Volkswagen jobs are:
Service Advisor Volkswagen jobs near you
Infographic showing various Service Advisor Volkswagen job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Service Advisor

Volkswagen - Tom Wood VW, Indy

Indianapolis, IN • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

Job description

As a Service Advisor at Volkswagen - Tom Wood VW, Indy, you will serve as the primary point of contact between our customers and the service department. You will assist customers by understanding their vehicle service needs, providing accurate repair estimates, and ensuring excellent communication throughout the service process to deliver an exceptional ownership experience.

Responsibilities
  • Greet customers promptly and courteously, establishing a positive relationship and understanding their service requirements.
  • Listen carefully to customer concerns and accurately document vehicle issues.
  • Provide clear explanations of recommended services and repairs.
  • Prepare service estimates and obtain customer approvals before work begins.
  • Coordinate with technicians and service managers to ensure timely and quality vehicle repairs.
  • Keep customers informed about the status of their vehicles throughout the service process.
  • Maintain accurate records of services and communicate any changes or additional work to customers promptly.
  • Promote service specials, extended warranties, and other company offerings to enhance customer satisfaction and increase sales.
Requirements
  • Previous experience in automotive service advising or a similar customer-facing role preferred.
  • Strong communication skills with the ability to clearly explain technical information to customers.
  • Exceptional customer service and interpersonal skills.
  • Detail-oriented with excellent organizational abilities.
  • Ability to work efficiently in a fast-paced automotive service environment.
  • Basic knowledge of automotive terminology and repair processes is a plus.
  • Proficiency with computer systems and software for managing service orders.
Benefits
  • Competitive compensation and opportunity for performance bonuses.
  • Health, dental, and vision insurance options.
  • 401(k) retirement savings plan.
  • Paid time off and holiday pay.
  • Employee discounts on vehicle maintenance and purchases.
  • Ongoing training and career development opportunities.
About the Company

Volkswagen - Tom Wood VW, Indy is part of the Tom Wood Automotive Group, committed to delivering exceptional automotive experiences to the Indianapolis community. Our dealership prides itself on quality customer service, a welcoming environment, and a passion for Volkswagen vehicles. Join our team and be part of a company dedicated to excellence, innovation, and growth.

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