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Service Advisor Volkswagen Jobs (NOW HIRING)

Bill Jacobs Volkswagen

Service Advisor

Naperville, IL

$80K - $150K/yr

Description The Role at a Glance - Bill Jacobs Volkswagen Service Advisor We are excited to bring on a Service Advisor to join our team. The focus of the Service Advisor is to recommend proper ...

Bill Jacobs Volkswagen

Service Advisor

Naperville, IL · On-site

$80K - $150K/yr

Description The Role at a Glance - Bill Jacobs Volkswagen Service Advisor We are excited to bring on a Service Advisor to join our team. The focus of the Service Advisor is to recommend proper ...

Bill Jacobs Volkswagen

Service Advisor

Naperville, IL · On-site

$80K - $150K/yr

The Role at a Glance - Bill Jacobs Volkswagen Service Advisor We are excited to bring on a Service Advisor to join our team. The focus of the Service Advisor is to recommend proper vehicle care to ...

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Service Advisor Volkswagen information

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$12

$25

$45

How much do service advisor volkswagen jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for service advisor volkswagen in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to be a service advisor at Volkswagen?

To thrive as a Service Advisor at Volkswagen, you need solid automotive knowledge, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), scheduling software, and manufacturer-specific certification or training is often required. Outstanding communication, problem-solving, and organizational skills help you effectively interact with clients and coordinate with technicians. These competencies ensure efficient service operations, high customer satisfaction, and the ability to meet dealership performance goals.

How does a service advisor at Volkswagen collaborate with technicians and customers during the repair process?

As a Service Advisor at Volkswagen, you act as the central point of communication between customers and the service department. You begin by discussing vehicle concerns with customers, then relay this information clearly to technicians to ensure accurate diagnostics and repairs. Throughout the repair process, you keep customers updated on progress, provide cost estimates, and help manage expectations. Success in this role depends on strong interpersonal skills, attention to detail, and the ability to effectively translate technical information for non-technical customers while facilitating smooth workflow between all parties.

What is the difference between Service Advisor Volkswagen vs Service Advisor Honda?

AspectService Advisor VolkswagenService Advisor Honda
CredentialsTypically requires automotive service certifications, manufacturer-specific training, and customer service skillsSimilar certifications, including manufacturer training and customer service experience
Work EnvironmentDealerships or authorized service centers for Volkswagen vehiclesDealerships or authorized service centers for Honda vehicles
Industry UsageCommonly employed in automotive dealerships specializing in VolkswagenCommonly employed in Honda dealerships and service centers
Search & Comparison IntentOften compared due to similar roles in different brands, focusing on brand-specific training and customer interaction

Both Service Advisor Volkswagen and Service Advisor Honda serve as vital links between customers and service technicians, ensuring vehicle repairs and maintenance meet manufacturer standards. While their core responsibilities are similar, they work within different brand environments and require brand-specific training. Understanding these differences helps customers choose the right service advisor for their vehicle brand.

What does a service advisor at Volkswagen do?

A Service Advisor at Volkswagen acts as the main point of contact between customers and the service department. They greet customers, listen to their vehicle concerns, and help diagnose issues by relaying information to technicians. Service Advisors also prepare cost estimates, explain recommended services, and keep customers updated on the status of their vehicles. Their role is crucial for ensuring customer satisfaction and efficient service operations at the dealership.
More about Service Advisor Volkswagen jobs
What job categories do people searching Service Advisor Volkswagen jobs look for? The top searched job categories for Service Advisor Volkswagen jobs are:
Service Advisor Volkswagen jobs near you
Infographic showing various Service Advisor Volkswagen job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Automotive Service Advisor Volkswagen

Bud Clary Auto Group

Auburn, WA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

At Bud Clary Auto Group, a family-owned dealership network in Washington State, our vibrant culture drives success. We maintain a high-performance workplace with exceptional customer service, fostering loyalty and growth since 1959.
BENEFITS
  • Comprehensive Benefits Package: Health, dental, vision, and life insurance, plus an employee assistance program.
  • Retirement Plans: 401(k).
  • PTO & Paid Holidays - PTO accrual starting from day one of employment - 1 hour of PTO for every 40 hours worked for the first year, 1.63 hours of PTO for every 40 hours worked for years 2-9, and 2.39 hours of PTO for every 40 hours worked for 10 or more years of service.
  • Employee discounts
  • Referral bonus program

PAY
  • This position is commission based, $60,000 - $120,000 per year.

ESSENTIAL DUTIES
  • Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible.
  • Greets customers in a timely, friendly manner and obtains vehicle information.
  • Writes up customer's vehicle problems accurately and clearly on repair order.
  • Test drives the vehicle with customer as needed to confirm the problem or refers to test technician.
  • Refers to service history, inspects vehicle, and recommends additional needed service.
  • Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.
  • Provides a complete and accurate written cost estimate for labor and parts.
  • Establishes "promised time." Checks with dispatcher, if necessary.
  • Obtains customer's signature on repair order; provides customer with a copy.
  • Establishes customer's method of payment. Obtains credit approval, if necessary.
  • Notifies dispatcher of incoming work.
  • Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
  • Implements and maintains a service marketing program.
  • Reviews repair orders to ensure that work is completed, and additional work and authorization is noted. Closes repair order as appropriate.
  • Ensures that vehicles are parked in assigned areas. Makes sure they are locked, and all keys are marked and put away correctly.
  • Keeps service department forms, menus and pricing guides up to date.
  • Explains completed work and all charges to customers.
  • Implements a quality control process to eliminate comebacks.
  • Maintains high customer satisfaction standards.
  • Inspects all vehicles for body work, informs customer if work is needed, and provides an estimate for body work.
  • Bilingual a plus.

Driving is an essential function of this position. Applicants must possess a valid driver's license and maintain an acceptable driving record consistent with company insurance standards throughout employment.
Bud Clary Auto Group is proud to be an Equal Employment Opportunity Employer. We are dedicated to creating a workplace free from discrimination and harassment based on race, color, gender, national origin, age, religion, sex, disability, or any other protected status. This commitment extends to all aspects of employment, including recruiting, hiring, placement, promotion, termination, layoff, and more. We uphold a harassment-free environment for everyone, including vendors, contractors, and other non-employees.
Bud Clary Auto Group uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States.
Have questions? Contact humanresources@budclary.com
Location: Auburn VW

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