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Service Advisor Volkswagen Jobs (NOW HIRING)

Carlock Automotive Group

Service Advisor

Franklin, TN · On-site

Volkswagen of Cool Springs | Part of the Carlock Automotive Group Are you an experienced and driven Service Advisor ready to take your career to the next level? At Volkswagen of Cool Springs , we're ...

Carlock Automotive Group

Service Advisor

Franklin, TN · On-site

Volkswagen of Cool Springs | Part of the Carlock Automotive Group Are you an experienced and driven Service Advisor ready to take your career to the next level? At Volkswagen of Cool Springs , we're ...

Carlock Automotive Group

Service Advisor

Franklin, TN · On-site

$52 - $76/hr

Volkswagen of Cool Springs | Part of the Carlock Automotive Group Are you an experienced and driven Service Advisor ready to take your career to the next level? At Volkswagen of Cool Springs , we're ...

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Service Advisor Volkswagen information

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How much do service advisor volkswagen jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for service advisor volkswagen in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What does a service advisor at Volkswagen do?

A Service Advisor at Volkswagen acts as the main point of contact between customers and the service department. They greet customers, listen to their vehicle concerns, and help diagnose issues by relaying information to technicians. Service Advisors also prepare cost estimates, explain recommended services, and keep customers updated on the status of their vehicles. Their role is crucial for ensuring customer satisfaction and efficient service operations at the dealership.

What skills and qualifications are needed to be a service advisor at Volkswagen?

To thrive as a Service Advisor at Volkswagen, you need solid automotive knowledge, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), scheduling software, and manufacturer-specific certification or training is often required. Outstanding communication, problem-solving, and organizational skills help you effectively interact with clients and coordinate with technicians. These competencies ensure efficient service operations, high customer satisfaction, and the ability to meet dealership performance goals.

How does a service advisor at Volkswagen collaborate with technicians and customers during the repair process?

As a Service Advisor at Volkswagen, you act as the central point of communication between customers and the service department. You begin by discussing vehicle concerns with customers, then relay this information clearly to technicians to ensure accurate diagnostics and repairs. Throughout the repair process, you keep customers updated on progress, provide cost estimates, and help manage expectations. Success in this role depends on strong interpersonal skills, attention to detail, and the ability to effectively translate technical information for non-technical customers while facilitating smooth workflow between all parties.

What is the difference between Service Advisor Volkswagen vs Service Advisor Honda?

AspectService Advisor VolkswagenService Advisor Honda
CredentialsTypically requires automotive service certifications, manufacturer-specific training, and customer service skillsSimilar certifications, including manufacturer training and customer service experience
Work EnvironmentDealerships or authorized service centers for Volkswagen vehiclesDealerships or authorized service centers for Honda vehicles
Industry UsageCommonly employed in automotive dealerships specializing in VolkswagenCommonly employed in Honda dealerships and service centers
Search & Comparison IntentOften compared due to similar roles in different brands, focusing on brand-specific training and customer interaction

Both Service Advisor Volkswagen and Service Advisor Honda serve as vital links between customers and service technicians, ensuring vehicle repairs and maintenance meet manufacturer standards. While their core responsibilities are similar, they work within different brand environments and require brand-specific training. Understanding these differences helps customers choose the right service advisor for their vehicle brand.

Do service advisors Volkswagen get paid more than mechanics?

Service advisors at Volkswagen typically earn higher salaries than mechanics because they handle customer interactions, estimate repairs, and sell services, often earning commissions or bonuses. Mechanics usually receive hourly wages or salaries based on their technical skills and certifications. Compensation can vary depending on experience, location, and dealership policies.

How hard is it to be a service advisor at a Volkswagen dealership?

Becoming a service advisor at a Volkswagen dealership requires strong communication skills, knowledge of automotive systems, and customer service experience. The role involves managing repair orders, explaining technical issues to customers, and coordinating with technicians, often requiring certification or training in automotive service. The job can be demanding but is manageable with proper skills and experience.
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Service Advisor Volkswagen jobs near you
Infographic showing various Service Advisor Volkswagen job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Automotive Service Advisor - Volkswagen

Ciocca Management Company Inc

State College, PA

$40K - $80K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Job description

Description

We have an immediate opening for an energetic, enthusiastic and highly motivated automotive service advisor professional to join our growing and dynamic team! Are you a career minded individual in search of a workplace to call home? At Ciocca VW of State College, you'll have the opportunity to have a positive impact on our customers and our community while achieving your financial and career goals!


Qualifications:

  • Consistent record of service and sales success
  • Strong record of positive customer satisfaction results
  • Valid driver's license and clean driving record

Responsibilities:

  • Oversee service orders and flow of drive lane. Ensure that customers receive prompt, courteous, and effective service.
  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
  • Ensure the daily inventory of technicians' time is consistently sold to service customers.
  • Distribute work between technicians efficiently.
  • Answer technical questions about vehicle problems, warranties, services, and repairs.
  • Assist in diagnosing vehicle problems, order parts and tools as necessary.

What we offer:

  • Commission based pay: $40,000 - $80,000 potential annually
  • Full Time to include some Saturdays
  • PTO and holidays
  • Air-conditioned shops and facilities that are always being upgraded
  • 401(K) retirement plan with company matching
  • The top insurance program in the industry including medical, dental, prescription and vision
  • Advancement within the Ciocca Automotive Family
  • Employee discounts: purchases, repair, service, wash

At Ciocca VW of State College, our team members enjoy a supportive and collaborative work environment. Don't miss out on this exciting opportunity to grow your career! Apply now!


We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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