IT Support Technician I (Level 1) - Admin Center

Derby Public Schools

Derby, KS • On-site

$21.59 - $26.89/hr

Other

Medical, Life, PTO

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Job description

Position Type:
Technology/Technology Assistant
Date Posted:
5/19/2026
Location:
Administrative Center - Technology
Date Available:
2026/27
Rate of Pay and Job Description:
  • This position is a Level 1 on the Technology hourly rate schedule. Pay is determined by years of applicable, paid experience, $21.59-26.89/hr.
  • All job descriptions for the district are also posted on our Job Description Index.
  • This position is Job Description # 353 and is attached to this posting in the bottom right hand corner of your screen.
General Benefit Information -
  • Positions (or a combination of two positions) working more than 20 hours per week are considered full-time and will qualify for full benefits including health insurance, supplemental insurance options, medical and dependent flex spending accounts, and paid, accumulated sick leave. See the Payroll & Benefits Website.
  • Eligible for 11-17 paid holidays depending on number of months on your regular schedule
  • Eligible for a free DRC membership for the employee
  • A $20,000 or $10,000 life insurance policy paid for by the district depending on full or part-time status
  • Positions working 12 months out of the year also accumulate paid vacation leave
  • See more information about district benefits through the Payroll and Benefits webpage

Attachment(s):
  • Job Description 353



Frequently asked questions

Q: What skills or qualities help someone succeed as a IT Support Technician?

A: To succeed as an IT Support Technician, key technical skills include proficiency in operating systems (Windows, macOS, Linux), network protocols, and help desk software, as well as knowledge of hardware components and troubleshooting methodologies. Essential soft skills include strong communication and problem-solving abilities, patience and empathy when interacting with users, and adaptability in a fast-paced technical environment. By combining these technical and soft skills, IT Support Technicians can effectively resolve user issues, maintain system uptime, and contribute to a positive user experience, ultimately supporting their career growth and effectiveness in the role.

Q: What is the career path for a IT Support Technician?

A: A typical career path for an IT Support Technician involves progression from entry-level roles such as Help Desk Technician or Junior Support Specialist, to mid-level positions like Technical Support Specialist or Senior Support Engineer, and ultimately to senior roles like IT Operations Manager or Technical Lead. Key opportunities for skill development and professional growth include certifications in areas like CompTIA A+, Cisco CCNA, or ITIL, as well as experience with various operating systems, hardware, and software platforms. Long-term career prospects may lead to specialized roles like Cybersecurity Specialist, Cloud Engineer, or even a transition into management or leadership positions within IT departments.