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Employee Assistance Program Jobs (NOW HIRING)

Shakopee Mdewakanton Sioux Community

Two (2) to four (4) years of professional experience in case management, resource allocation, an Employee Assistance Program (EAP) or EAP-adjacent role, or a mental health setting. * Strong working ...

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How much do employee assistance program jobs pay per year?

As of Sep 15, 2026, the average yearly pay for employee assistance program in the United States is $45,721.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,500.00 per year, depending on experience, location, and employer.

What is an Employee Assistance Program (EAP)?

An Employee Assistance Program (EAP) is a workplace benefit that provides confidential support and resources to employees facing personal or work-related challenges. EAPs typically offer counseling, mental health services, referrals, and assistance for issues like stress, substance abuse, family problems, and financial concerns. These programs are designed to improve employee well-being and productivity by helping individuals address problems before they impact work performance. Participation is usually voluntary and services are confidential, ensuring privacy for employees who seek help.

What are some common challenges faced by Employee Assistance Program (EAP) professionals, and how are they typically addressed?

EAP professionals often deal with sensitive and confidential issues, such as mental health concerns, substance abuse, or workplace conflicts. A common challenge is building trust with employees who may be hesitant to seek help due to stigma or privacy concerns. To address this, EAP staff maintain strict confidentiality and provide a supportive, non-judgmental environment. Additionally, they collaborate closely with HR, management, and external providers to ensure employees receive comprehensive support while maintaining clear boundaries between counseling and company oversight.

What are the key skills and qualifications needed to thrive as an Employee Assistance Program (EAP) counselor, and why are they important?

To thrive as an Employee Assistance Program (EAP) Counselor, you need a background in counseling, psychology, or social work, often supported by a relevant degree and professional licensure (e.g., LPC, LCSW). Familiarity with case management software, crisis intervention tools, and confidentiality protocols is typically required. Strong interpersonal skills, cultural sensitivity, and the ability to maintain confidentiality help counselors effectively support diverse employee populations. These competencies are critical to providing timely, effective assistance that promotes employee well-being and organizational productivity.

What is the difference between Employee Assistance Program vs Employee Wellness Coordinator?

AspectEmployee Assistance ProgramEmployee Wellness Coordinator
Primary FocusProviding confidential counseling and support services for employees facing personal or work-related issuesDeveloping and implementing wellness programs to promote healthy lifestyles among employees
Work EnvironmentOften part of HR or Employee Support teams, working within organizations or EAP providersTypically within HR or Health & Wellness departments, coordinating activities and initiatives
Required CredentialsBackground in counseling, social work, psychology, or related fields; certifications varyBackground in health promotion, HR, or related fields; certifications in wellness or health coaching beneficial

The Employee Assistance Program focuses on offering confidential support and counseling services to employees, addressing personal and work-related issues. In contrast, the Employee Wellness Coordinator develops programs to encourage healthy behaviors and improve overall employee well-being. While both roles aim to enhance employee health, EAPs provide immediate support, whereas Wellness Coordinators focus on proactive health promotion.

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employee assistance program jobs near you
Infographic showing various Employee Assistance Program job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 1% As Needed, 75% Full Time, 20% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $45,721 per year, or $22 per hour.

Employee Assistance Program Advisor

San Antonio, TX • On-site, Remote

Zachry Group
Construction • 10K+ employees
Learn more about Zachry Groupexternal

Full-time

Posted 13 days ago

Zachry Group rating

6.7

Company rating: 6.7 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

Job description


Company Name: Zachry
Job Title: Employee Assistance Program Advisor (Bilingual)
Department: Employee Care & Outreach
Location: San Antonio, TX
POSITION SUMMARY
Zachry is seeking an Employee Assistance Program Advisor (Bilingual) for our home office in San Antonio, TX. The EAP Advisor will support the Zachry employee community by providing resources and referrals. The EAP Advisor does not provide direct clinical care.
Responsibilities
JOB RESPONSIBILITIES
  • Provide bilingual in-person, telephonic and email assistance to employees and their family members
  • Research information, resources and referrals for employees and their family members
  • Provide presentations regarding the EAP program and other work/life topics
  • Continually promote the EAP program throughout the organization
  • Develop and maintain relationships with business units
  • Conduct occasional site visits and hospital visits
  • Maintain case records in a Case Management System (CMS)
  • Collaborate with departments on projects and initiatives related to employee well-being
  • Be accessible to management by phone and/or email for critical incident consult and response 24 hours per day, 7 days per week (including holidays)
  • Maintain confidentiality and be trustworthy
  • Operate with ecumenical sensitivity, have an open-mind and be empathetic
  • Exhibit professionalism and compassion in their daily work within the corporate environment
  • Have the ability to connect with people from various backgrounds
  • Be a calming presence in stressful situations

Qualifications
JOB REQUIREMENTS
  • Master's degree in Counseling, Social Work, Ecumenical Studies or equivalent field of study
  • Bilingual (Spanish)
  • Licensed MSW, LPC, LCSW, LCDC or equivalent field of study applicable to the EAP profession
  • 1 - 5 years' experience based on master level area of study or chaplaincy field
  • Ability to communicate efficiently and effectively both verbally and in writing
  • Experience with Microsoft (PowerPoint, Word, Excel)
  • Ability to travel overnight as needed

PREFFERED JOB REQUIREMENTS
  • 1-3 years of experience in the EAP profession
  • Certified CEAP or Certified Chaplain
  • Please note the EAP Advisor does not provide direct clinical care.

PHYSICAL DEMANDS
Employee will be required to communicate in person, via telephone, email, use of arm/hand steadiness, manual dexterity, finger dexterity, multi limb coordination, oral expression, and comprehension. May be required to lift, carry and move objects safely. Must possess a vision (corrected or uncorrected) that allows for clear visibility from a distance of 20 inches or less.
WORK ENVIRONMENT
Work will be in a professional, "buttoned-up" corporate office environment operating and functioning at a fast pace. Our corporate campus includes an on-site café with various daily breakfast, lunch and snack-time selections, a sizeable fitness center equipped with various state of the art workout equipment & weights, outdoor walking/jogging-path, herb garden, basketball half-court, sand-volleyball court, soccer field. Working out of cubicles. Noise levels will be low to moderate, but mainly low with cube neighbors' phone-calls, conversations and/or laughter. You can expect people to treat you with respect and friendliness throughout the campus.
The above description covers the fundamental responsibilities of the position, and it shall not be construed as a complete listing of all miscellaneous, incidental, or similar duties which may be required from day-to-day.
Zachry is dedicated to providing a Safe and Drug Free work environment; and is an Equal Opportunity Employer.
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About Zachry Group

Sourced by ZipRecruiter

Zachry Group is America's pacesetter in turnkey construction, engineering, maintenance, turnaround and fabrication services in the power, energy, chemicals, manufacturing and industrial sectors. It works with customers to plan, build, and renew their most critical facilities, so they can achieve their immediate and long-term goals, all at the highest safety standards. Zachry Group operates 35 offices, and averages 20,000 employees working in more than 400 locations nationwide. Please visit www.zachrygroup.com for more information.

Industry

Construction

Company size

10,000+ Employees

Headquarters location

San Antonio, TX, US

Year founded

1924

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