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Employee Assistance Program Jobs (NOW HIRING)

Chimes

Student Assistance Program (SAP) Counselor

PA · On-site

$25.50/hr

In this role, the Student Assistance Program Counselor will serve as an ad-hoc team member to ... Verification that employee is not on any Medicaid/Medicare Exclusion list Note: At the discretion ...

Ernest Health

COTA Student Loan Assistance Program

Casper, WY · On-site

$27.50 - $36.75/hr

Employee Assistance Program * Wellness Program with quarterly wellness challenges with participation incentives * Earned Time Off - start accruing vacation time on start date Professional Growth:

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How much do employee assistance program jobs pay per year?

As of Aug 25, 2026, the average yearly pay for employee assistance program in the United States is $45,721.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,500.00 per year, depending on experience, location, and employer.

What is an Employee Assistance Program (EAP)?

An Employee Assistance Program (EAP) is a workplace benefit that provides confidential support and resources to employees facing personal or work-related challenges. EAPs typically offer counseling, mental health services, referrals, and assistance for issues like stress, substance abuse, family problems, and financial concerns. These programs are designed to improve employee well-being and productivity by helping individuals address problems before they impact work performance. Participation is usually voluntary and services are confidential, ensuring privacy for employees who seek help.

What are some common challenges faced by Employee Assistance Program (EAP) professionals, and how are they typically addressed?

EAP professionals often deal with sensitive and confidential issues, such as mental health concerns, substance abuse, or workplace conflicts. A common challenge is building trust with employees who may be hesitant to seek help due to stigma or privacy concerns. To address this, EAP staff maintain strict confidentiality and provide a supportive, non-judgmental environment. Additionally, they collaborate closely with HR, management, and external providers to ensure employees receive comprehensive support while maintaining clear boundaries between counseling and company oversight.

What are the key skills and qualifications needed to thrive as an Employee Assistance Program (EAP) counselor, and why are they important?

To thrive as an Employee Assistance Program (EAP) Counselor, you need a background in counseling, psychology, or social work, often supported by a relevant degree and professional licensure (e.g., LPC, LCSW). Familiarity with case management software, crisis intervention tools, and confidentiality protocols is typically required. Strong interpersonal skills, cultural sensitivity, and the ability to maintain confidentiality help counselors effectively support diverse employee populations. These competencies are critical to providing timely, effective assistance that promotes employee well-being and organizational productivity.

What is the difference between Employee Assistance Program vs Employee Wellness Coordinator?

AspectEmployee Assistance ProgramEmployee Wellness Coordinator
Primary FocusProviding confidential counseling and support services for employees facing personal or work-related issuesDeveloping and implementing wellness programs to promote healthy lifestyles among employees
Work EnvironmentOften part of HR or Employee Support teams, working within organizations or EAP providersTypically within HR or Health & Wellness departments, coordinating activities and initiatives
Required CredentialsBackground in counseling, social work, psychology, or related fields; certifications varyBackground in health promotion, HR, or related fields; certifications in wellness or health coaching beneficial

The Employee Assistance Program focuses on offering confidential support and counseling services to employees, addressing personal and work-related issues. In contrast, the Employee Wellness Coordinator develops programs to encourage healthy behaviors and improve overall employee well-being. While both roles aim to enhance employee health, EAPs provide immediate support, whereas Wellness Coordinators focus on proactive health promotion.

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What states have the most Employee Assistance Program jobs?

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employee assistance program jobs near you
Infographic showing various Employee Assistance Program job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $45,721 per year, or $22 per hour.

Counselor, Employee Assistance Program

St. Luke's University Health Network

Sellersville, PA • On-site

Part-time

Re-posted 5 days ago

St. Luke's University Health Network rating

7.1

Company rating: 7.1 out of 10

Based on 270 frontline employees who took The Breakroom Quiz

382nd of 893 rated healthcare providers

Job description

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

HOURS

  • Tuesday and Thursday 3:15 p.m. - 7:45 p.m.

OFFICE LOCATION: 311 N. Sumneytown Pike, Colmar, PA

The Employee Assistance Program (EAP) Counselor is a mental health Professional who provides confidential, short-term counseling and support to employees of contracted businesses. Contracted businesses provide EAP services to their employees with the goal of addressing issues before they affect work performance, improving productivity, and reducing absenteeism.

JOB DUTIES AND RESPONSIBILITIES:

  • Provide assessment, short-term counseling and counseling both in person and virtually and maintain all applicable documentation.

  • Conduct critical incident stress debriefing sessions.

  • Provide mediation sessions as requested by contracted companies.

  • Participate in planning, developing, and conducting training and professional development courses to contracted and non-contracted companies including live, recorded and virtual formats.

  • Conduct support groups and employee orientations.

  • Provide support with account management as requested by the program manager, including the development of referral sources.

  • Assist EAP team with marketing plan implementation through participation in business groups and marketing fairs and build relationships with community and business leaders.

  • Maintains confidentiality of all records handled within the Network/ Entity as well as the proper release of information.

  • Complies with Network and departmental policies regarding issues of employee, patient and environmental safety and follows appropriate reporting requirements

  • Demonstrates/models the Network's PCRAFT values during interactions with all customers.

  • Demonstrates Performance Improvement in the following areas as appropriate: Clinical Care/Outcomes, Customer/Service Improvement, Operational System/Process, and Safety.

  • Demonstrates financial responsibility and accountability through the effective and efficient use of resources in daily procedures, processes and practices.

  • Complies with Network and departmental policies regarding attendance and dress code.

  • Demonstrates competency in the assessment, range of treatment, knowledge of growth and development and communication appropriate to the age of the patient treated. Participate in continuing education to stay current and expand knowledge in area relevant to population served.

PHYSICAL AND SENSORY REQUIREMENTS:

Must have ability to sit for up to 8 hours per day. Must have the ability to touch as it relates to feeling objects by touching with the skin, particularly that of fingertips. Must have the ability to hear as it relates to normal conversation, high frequency and low frequency hearing sounds. Must have the ability to see as it relates to general vision, near vision, color vision and peripheral vision.

EDUCATION:

Master's degree with major course work in social work, psychology, criminal justice, counseling or education. Licensure in Social Work or Professional Counseling preferred but not required.

TRAINING AND EXPERIENCE:

Experience providing counseling, mental health and drug and alcohol assessment and treatment, and crisis intervention.

    Please complete your application using your full legal name andcurrent home address. Be sure toincludeemployment history forthe past seven (7) years, including your present employer. Additionally, you areencouraged to upload a current resume, including all work history, education, and/or certifications andlicenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!

    St. Luke's University Health Network is an Equal Opportunity Employer.

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