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Victim Services Worker Jobs (NOW HIRING)

Other duties as assigned Key Working Relationships: Position Reports to: Anti-Trafficking & Victim Services Manager Indirect Reporting: Interns/Volunteers Other Internal and/or external contacts: The ...

This role requires expertise working with American Indian and Alaska Native communities, strong relationship-building skills, and practical experience supporting victim service programs. The Project ...

This role requires expertise working with American Indian and Alaska Native communities, strong relationship-building skills, and practical experience supporting victim service programs. The Project ...

The Victim Services Project Director will serve as the primary point of contact for the Government ... This role requires demonstrated experience working with Tribal Nations and Alaska Native ...

The Victim Services Project Director will serve as the primary point of contact for the Government ... This role requires demonstrated experience working with Tribal Nations and Alaska Native ...

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How much do victim services worker jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for victim services worker in the United States is $21.96, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.96 per hour, depending on experience, location, and employer.

What is a victim services worker?

Victim services workers are professionals who provide support, information, and assistance to individuals who have experienced crime or trauma. They help victims navigate the criminal justice system, access counseling and other resources, and ensure their rights are respected. Their responsibilities may include crisis intervention, safety planning, emotional support, and connecting victims with community services. Victim services workers play a crucial role in helping people recover from the effects of crime and regain a sense of safety.

What are the key skills and qualifications needed to thrive as a victim services worker, and why are they important?

To thrive as a Victim Services Worker, you need a background in social work, psychology, or a related field, often supported by a relevant degree or certification in victim assistance. Familiarity with case management systems, crisis intervention tools, and legal reporting processes is typically required. Compassion, cultural sensitivity, and strong communication skills are essential for building trust and supporting clients through trauma. These skills and qualities are crucial for effectively advocating for victims, ensuring their safety, and connecting them to vital resources during vulnerable times.

What are some common challenges faced by victim services workers and how are they supported in managing these challenges?

Victim Services Workers frequently encounter emotionally charged situations, working with individuals who have experienced trauma or crisis. This can lead to emotional fatigue or secondary traumatic stress. Agencies typically support staff through regular supervision, access to counseling or employee assistance programs, and ongoing training in self-care and resilience. Team meetings and peer support are also integral, providing opportunities to debrief and share strategies for managing the emotional demands of the role.
More about Victim Services Worker jobs

What states have the most Victim Services Worker jobs?

States with the most job openings for Victim Services Worker jobs include:

What job categories do people searching Victim Services Worker jobs look for?

The top searched job categories for Victim Services Worker jobs are:

Infographic showing various Victim Services Worker job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $45,675 per year, or $22 per hour.

Manager of Victim Services

Mothers Against Drunk Driving

Kansas City, MO • Hybrid

$55K/yr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

Manage the implementation of victim services programming across the state or within a specified service area. Recruit, train, develop and manage assigned victim services employees and volunteers. Conducts ongoing community needs assessments to determine best resource allocation and service delivery. May author, manage and monitor grant proposals and active grants. Provide services to victims as determined by community needs assessment, covering areas where there are gaps in service.

This is a hybrid position in which the selected candidate must reside in the state of Missouri. The salary for this position is $55,000.

ESSENTIAL FUNCTIONS:

  • Provide supervision, technical assistance, mentoring and training to both paid victim services employees (must supervise at least two (2) Victim Services employees) and victim services volunteers, which includes the development of work plans, problem solving and the provision of guidance on issues that arise from working with victims of drunk driving.
  • Review victim services staff and volunteer level of service and performance, taking appropriate steps to facilitate corrections or changes.
  • May author, manager and/or monitor VOCA grant proposals and active grants including reporting to the MADD Mission Support Center.
  • Ensure that appropriate victim assistance programs are in place, monitor and report on the effectiveness of the programs. Identify and coordinate contacts with state resources available to victims such as contacts in the criminal justice system, social welfare agencies, and support groups.
  • Conduct ongoing community needs assessments, analyzing the needs of victims within service areas to determine appropriate resource allocation and best service delivery methods.
  • Provide effective and efficient service to victims in areas not serviced by existing victim services programming.
  • Maintain accurate case records, statistical information, and grant reports for each victim case according to MADD and grant standards and guidelines. May be responsible for grant writing and reporting to grantor and MADD.
  • Leads victim centered events and may provide volunteer training
  • May lead special projects, including the development or maintenance of Victim Services statewide/regional processes.
  • May provide essential work around unrestricted revenue generation
  • Other duties as assigned.

POSITION REQUIREMENTS

  • Bachelor's degree is required in a human services field of study (i.e., social work, psychology, sociology, criminal justice) with a minimum of five years of experience in victim advocacy (specifically case management) and/or grief support work (specifically bereaved individuals due to death) or equivalent experience that includes a minimum of 5-6 of experience in victim advocacy (specifically case management) and/or grief support work (specifically bereaved individuals due to death).
  • Three years of experience as a MADD Lead Victim Services Specialist or with another organization working specifically with crime victims. Prior personnel management and/or leadership is required.
  • Must have 2+ years of previous experience with fundraising.

  • Must be able to plan and execute events related to fundraising.

  • Transportation to court attendance is required along with a flexible schedule. Ability to travel throughout the assigned state or specified service area.
  • Strong organizational skills, be detail oriented with the ability to prioritize, manage multiple projects, and execute in a high-volume environment.
  • Excellent communication skills with the ability to develop and convey thoughts clearly, logically, and concisely both orally and in writing, using appropriate grammar and command of the English language.
  • Ability to work both independently and with others to resolve issues and maintain composure and professionalism in an environment of changing and/or multiple priorities.
  • Must be able to work on a timetable, meet deadlines, follow instructions, and accept direction on given assignments.
  • Strong work ethic with the ability to maintain a high activity level.
  • Must have exceptional internal and external customer service orientation.
  • Must have demonstrated computer skills including Microsoft Excel, Word and Outlook and be familiar with entering data into on-line systems. Should also have basic record keeping and math skills.
  • Must have working knowledge of company policies and procedures.
  • Ability to maintain social, ethical, and organizational standards in job related activities, at work and in the community.
  • Ability to maintain workplace confidentiality and take ownership/accountability for own actions and aspects of the job.

    BENEFITS

    Eligible within first 30-45 days
    Health, Dental, Vision
    Retirement 403(b) + employer matching
    4 weeks accrued vacation
    12 Paid Holidays per calendar year
    Up to 3 Floating Holidays per calendar year
    Paid Sick Time
    Modified Tuition Reimbursement
    Maternity/Paternity Leave
    Basic Life, AD&D, Short-Term and Long-Term Disability Insurance covered by Employer
    FSA, HRA
    Employee Assistance Program

    How to Apply: Please provide resume to our hiring team via the blue APPLY NOW button

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