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Employee Assistance Program Coordinator Jobs (NOW HIRING)

TidalHealth

Program Coordinator

Salisbury, MD · On-site

$53K - $82K/yr

Program Coordinator Position Summary With oversight and direction from the Residency Program ... employee assistance, and access to on-site childcare and a credit union.

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Employee Assistance Program Coordinator information

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$27K

$54.2K

$92.5K

How much do employee assistance program coordinator jobs pay per year?

As of Jul 25, 2026, the average yearly pay for employee assistance program coordinator in the United States is $54,198.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $63,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Employee Assistance Program Coordinators, and how can they be addressed?

Employee Assistance Program (EAP) Coordinators often encounter challenges such as maintaining employee confidentiality, managing high caseloads, and ensuring employees are aware of available resources. Balancing the needs of employees with organizational goals can be complex, especially when dealing with sensitive issues. To address these challenges, coordinators can establish clear communication protocols, engage in regular training on confidentiality and crisis management, and collaborate closely with HR and management to promote program visibility and trust among employees.

What is an Employee Assistance Program (EAP) Coordinator?

An Employee Assistance Program (EAP) Coordinator is a professional responsible for managing and promoting employee assistance programs within an organization. Their role involves connecting employees to resources for mental health, counseling, substance abuse, and other personal or work-related challenges. EAP Coordinators ensure confidentiality, coordinate with service providers, and often provide training or awareness sessions to staff. They play a key role in supporting employee well-being and fostering a healthy workplace environment.

What is the difference between Employee Assistance Program Coordinator vs Employee Wellness Coordinator?

AspectEmployee Assistance Program CoordinatorEmployee Wellness Coordinator
CredentialsTypically requires a bachelor's degree in psychology, social work, or related field; certifications like EAP certification are commonOften requires a bachelor's degree in health promotion, wellness, or related area; certifications like wellness coaching may be preferred
Work EnvironmentWorks within HR or Employee Assistance Programs, providing confidential support and counselingWorks in corporate wellness programs, focusing on health promotion and preventive initiatives
Employer & Industry UsageCommon in large organizations, healthcare, and employee support servicesFound in corporate settings, focusing on overall employee health and wellness

The main difference is that Employee Assistance Program Coordinators primarily provide confidential counseling and support for personal or work-related issues, while Employee Wellness Coordinators focus on promoting overall health and wellness initiatives. Both roles aim to improve employee well-being but differ in scope and daily responsibilities.

What are the key skills and qualifications needed to thrive as an Employee Assistance Program Coordinator, and why are they important?

To thrive as an Employee Assistance Program Coordinator, you need a background in counseling, psychology, or social work, often supported by a relevant bachelor's or master's degree and professional licensure. Familiarity with case management systems, mental health assessment tools, and confidentiality regulations is typically required. Strong interpersonal skills, cultural sensitivity, and problem-solving abilities help build trust and effectively support employees through challenging situations. These skills ensure employees receive appropriate guidance and resources, promoting workplace well-being and productivity.
More about Employee Assistance Program Coordinator jobs
What cities are hiring for Employee Assistance Program Coordinator jobs? Cities with the most Employee Assistance Program Coordinator job openings:
What are the most commonly searched types of Employee Assistance Program jobs? The most popular types of Employee Assistance Program jobs are:
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What job categories do people searching Employee Assistance Program Coordinator jobs look for? The top searched job categories for Employee Assistance Program Coordinator jobs are:
Employee Assistance Program Coordinator jobs near you
Infographic showing various Employee Assistance Program Coordinator job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $54,198 per year, or $26.1 per hour.
Employee Assistance Program Counselor

Employee Assistance Program Counselor

City of Albuquerque

Albuquerque, NM

$75K - $79K/yr

Other

Posted 7 days ago

City Of Albuquerque rating

7.7

Company rating: 7.7 out of 10

Based on 67 frontline employees who took The Breakroom Quiz

396th of 705 rated public administrative organizations

Job description

Position Summary Provide counseling services for the City of Albuquerque's Employee Assistance Program (EAP); coordinate assigned activities with other divisions and outside agencies; provide highly responsible and complex administrative support to the EAP Manager. Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job.

Essential and Supplemental Functions SSENTIAL FUNCTIONS: Essential functions may include, but are not limited to thefunctions listed below. Must be able to perform the essential functions of thejob with or without a reasonable accommodation. Provide counseling services to city employees and eligible family members; identify safety issues; evaluate and identify course of treatment; provide referral services as needed.

Coordinate care with a variety of internal and external agencies including medical facilities, private/public/non-profit counseling practices, and Risk Management. Perform case management and employee monitoring services including, but not limited to, session scheduling, monitoring treatment plans, and termination of clients. Maintain documentation for all services provided, including any employee contracts, in accordance with all applicable regulations and laws.

Maintain and protect client confidentiality. Provide training to internal and external departments regarding EAP services. Create content for the EAP newsletter, email notifications, presentations and trainings.

Generate reports regarding EAP utilization and other trends and present information. Identify opportunities for improving service delivery methods and procedures; identify resource needs; review with appropriate management staff; implement improvements. Perform crisis intervention and de-escalation of probable violent situations.

Inform EAP Manager of potentially dangerous situations. Participate in the development and implementation of goals, objectives, policies, and priorities; recommend and implement resulting policies and procedures. SUPPLEMENTAL FUNCTIONS: Attend and participate in professional group meetings; stay abreast of new trends and innovations in the field of employee assistance programs.

Perform related duties and responsibilities as required. Minimum Education, Experience And Additional Requirements Master's degree from an accredited college or university in psychology, counseling or social work; and Four (4) years of experience as a licensed counselor providing direct counseling services to clients. Employee Assistance Program (EAP) experience preferred.

State of New Mexico Licensed Independent Social Worker (LISW) preferred. Certified as an Employee Assistance Professional (CEAP) preferred ADDITIONAL REQUIREMENTS: Possession of a valid New Mexico Driver's License or the ability to obtain by date of hire. Possession of a City Operator's Permit (COP) within six (6) months from date of hire.

State of New Mexico Licensed Professional Clinical Counselor (LPCC), Licensed Mental Health Counselor (LMHC), Licensed Master Social Worker (LMSW) or Licensed Clinical Social Worker (LCSW). Working Conditions Environmental: Office environment; exposure to computer screens. Physical: Essential supplemental functions may require maintaining physical condition necessary for sitting or standing for prolonged periods to time; moderate or light lifting or carrying.

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