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Employee Assistance Program Coordinator Jobs (NOW HIRING)

Shakopee Mdewakanton Sioux Community

$65 - $80/hr

Two (2) to four (4) years of professional experience in case management, resource allocation, an Employee Assistance Program (EAP) or EAP-adjacent role, or a mental health setting. * Strong working ...

New

Csgonline

Program Coordinator

Harrisburg, PA · On-site

$55K/yr

The Program Coordinator is responsible for the coordination of services within the program. The ... Employee Assistance Program (EAP) * Life Insurance * Wellness Opportunities * Tuition Assistance

Csgonline

Program Coordinator

Steelton, PA · On-site

$55K/yr

The Program Coordinator is responsible for the coordination of services within the program. The ... Employee Assistance Program (EAP) * Life Insurance * Wellness Opportunities * Tuition Assistance

Youth Advocate Programs

Program Coordinator

Chester, PA · On-site

$28/hr

The Program Coordinator provides administrative and operational support to the Delaware County ... Employee Assistance Program * Pet Insurance * Flexible Schedule * Weekly Pay * Direct Deposit Youth ...

mayinstitute

Program Coordinator

Attleboro, MA

$26/hr

PROGRAM COORDINATOR (PC) Adult Residential Program Attleboro, MA | Full-Time Lead with purpose ... Access to our Employee Assistance Program (EAP) for 24/7 support. * Flexibility: Dependent care FSA ...

May Institute

Program Coordinator

Attleboro, MA · On-site

$26/hr

PROGRAM COORDINATOR (PC) Adult Residential Program Attleboro, MA | Full-Time Lead with purpose ... Access to our Employee Assistance Program (EAP) for 24/7 support. * Flexibility: Dependent care FSA ...

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Employee Assistance Program Coordinator information

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$27K

$54.2K

$92.5K

How much do employee assistance program coordinator jobs pay per year?

As of Sep 4, 2026, the average yearly pay for employee assistance program coordinator in the United States is $54,198.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $63,500.00 per year, depending on experience, location, and employer.

What is an Employee Assistance Program Coordinator?

An Employee Assistance Program (EAP) Coordinator is a professional responsible for managing and promoting employee assistance programs within an organization. Their role involves connecting employees to resources for mental health, counseling, substance abuse, and other personal or work-related challenges. EAP Coordinators ensure confidentiality, coordinate with service providers, and often provide training or awareness sessions to staff. They play a key role in supporting employee well-being and fostering a healthy workplace environment.

What are the key skills and qualifications needed to thrive as an Employee Assistance Program Coordinator?

To thrive as an Employee Assistance Program Coordinator, you need a background in counseling, psychology, or social work, often supported by a relevant bachelor's or master's degree and professional licensure. Familiarity with case management systems, mental health assessment tools, and confidentiality regulations is typically required. Strong interpersonal skills, cultural sensitivity, and problem-solving abilities help build trust and effectively support employees through challenging situations. These skills ensure employees receive appropriate guidance and resources, promoting workplace well-being and productivity.

What are some common challenges faced by Employee Assistance Program Coordinators, and how can they be addressed?

Employee Assistance Program (EAP) Coordinators often encounter challenges such as maintaining employee confidentiality, managing high caseloads, and ensuring employees are aware of available resources. Balancing the needs of employees with organizational goals can be complex, especially when dealing with sensitive issues. To address these challenges, coordinators can establish clear communication protocols, engage in regular training on confidentiality and crisis management, and collaborate closely with HR and management to promote program visibility and trust among employees.

What is the difference between Employee Assistance Program Coordinator vs Employee Wellness Coordinator?

AspectEmployee Assistance Program CoordinatorEmployee Wellness Coordinator
CredentialsTypically requires a bachelor's degree in psychology, social work, or related field; certifications like EAP certification are commonOften requires a bachelor's degree in health promotion, wellness, or related area; certifications like wellness coaching may be preferred
Work EnvironmentWorks within HR or Employee Assistance Programs, providing confidential support and counselingWorks in corporate wellness programs, focusing on health promotion and preventive initiatives
Employer & Industry UsageCommon in large organizations, healthcare, and employee support servicesFound in corporate settings, focusing on overall employee health and wellness

The main difference is that Employee Assistance Program Coordinators primarily provide confidential counseling and support for personal or work-related issues, while Employee Wellness Coordinators focus on promoting overall health and wellness initiatives. Both roles aim to improve employee well-being but differ in scope and daily responsibilities.

More about Employee Assistance Program Coordinator jobs

What cities are hiring for Employee Assistance Program Coordinator jobs?

Cities with the most Employee Assistance Program Coordinator job openings:

What are the most commonly searched types of Employee Assistance Program jobs?

The most popular types of Employee Assistance Program jobs are:

What states have the most Employee Assistance Program Coordinator jobs?

States with the most job openings for Employee Assistance Program Coordinator jobs include:

What job categories do people searching Employee Assistance Program Coordinator jobs look for?

The top searched job categories for Employee Assistance Program Coordinator jobs are:

Employee Assistance Program Coordinator jobs near you
Infographic showing various Employee Assistance Program Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $54,198 per year, or $26.1 per hour.

Employee Assistance Program Counselor

City of Albuquerque, NM

Albuquerque, NM • On-site

$75K - $79K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Job description

Salary : $75,795.20 - $79,643.20 Annually
Location : Albuquerque, NM
Job Type: Full Time
Job Number: 2601302
Department: Finance & Admin Services
Division: FA-Employee Health Svcs
Opening Date: 07/20/2026
Closing Date: 8/31/2026 11:59 PM Mountain
Bargaining Unit: NU
Position Summary
Provide counseling services for the City of Albuquerque's Employee Assistance Program (EAP); coordinate assigned activities with other divisions and outside agencies; provide highly responsible and complex administrative support to the EAP Manager.
Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job.
Essential and Supplemental Functions
SSENTIAL FUNCTIONS: Essential functions may include, but are not limited to thefunctions listed below. Must be able to perform the essential functions of thejob with or without a reasonable accommodation.
  1. Provide counseling services to city employees and eligible family members; identify safety issues; evaluate and identify course of treatment; provide referral services as needed.
  2. Coordinate care with a variety of internal and external agencies including medical facilities, private/public/non-profit counseling practices, and Risk Management.
  3. Perform case management and employee monitoring services including, but not limited to, session scheduling, monitoring treatment plans, and termination of clients.
  4. Maintain documentation for all services provided, including any employee contracts, in accordance with all applicable regulations and laws.
  5. Maintain and protect client confidentiality.
  6. Provide training to internal and external departments regarding EAP services.
  7. Create content for the EAP newsletter, email notifications, presentations and trainings.
  8. Generate reports regarding EAP utilization and other trends and present information.
  9. Identify opportunities for improving service delivery methods and procedures; identify resource needs; review with appropriate management staff; implement improvements.
  10. Perform crisis intervention and de-escalation of probable violent situations.
  11. Inform EAP Manager of potentially dangerous situations.
  12. Participate in the development and implementation of goals, objectives, policies, and priorities; recommend and implement resulting policies and procedures.
SUPPLEMENTAL FUNCTIONS:
  1. Attend and participate in professional group meetings; stay abreast of new trends and innovations in the field of employee assistance programs.
  2. Perform related duties and responsibilities as required.

Minimum Education, Experience And Additional Requirements
Master's degree from an accredited college or university in psychology, counseling or social work; and
Four (4) years of experience as a licensed counselor providing direct counseling services to clients.
Employee Assistance Program (EAP) experience preferred.
State of New Mexico Licensed Independent Social Worker (LISW) preferred.
Certified as an Employee Assistance Professional (CEAP) preferred
ADDITIONAL REQUIREMENTS:
Possession of a valid New Mexico Driver's License or the ability to obtain by date of hire.
Possession of a City Operator's Permit (COP) within six (6) months from date of hire.
State of New Mexico Licensed Professional Clinical Counselor (LPCC), Licensed Mental Health Counselor (LMHC), Licensed Master Social Worker (LMSW) or Licensed Clinical Social Worker (LCSW).
Working Conditions
Environmental:
Office environment; exposure to computer screens.
Physical:
Essential supplemental functions may require maintaining physical condition necessary for sitting or standing for prolonged periods to time; moderate or light lifting or carrying.
Total Rewards. Total You.
The City of Albuquerque takes pride in offering our employees one of the most attractive Total Rewards packages in New Mexico. In addition to competitive salaries, the City provides benefit options for health, pharmacy, dental, vision, life, disability, and much more. The City also has pre-tax savings plans for healthcare, childcare, and parking. Employees participate in the state's public retirement system (PERA), with the City paying up to 75 percent of the employee's contribution. That's higher than any other contribution rate in the state of New Mexico!
Paid holidays? Check
Paid parental leave? Check
Paid birthdays off? Check
Vacation and sick leave starting Day 1? Check and check
Our people matter and we prioritize physical, mental, and financial wellbeing. With resources such as onsite and mobile medical clinics, an employee assistance program that encourages work-life balance, and tuition assistance and professional development pathways, the City is committed to equipping our employees with tools to better their lives and grow their careers while serving their community.
01
Identify which State of New Mexico licensure you possess. Select all that apply.
  • Licensed Professional Clinical Counselor
  • Licensed Mental Health Counselor
  • Licensed Master Social Worker
  • Licensed Clinical Social Worker
  • Licensed Independent Social Worker

02
Do you possess a Master's degree from an accredited college or university in psychology, counseling, or social work?
  • Yes
  • No

03
Do you possess Employee Assistance Program (EAP) experience?
  • Yes
  • No

04
Do you possess an Employee Assistance Professional (CEAP) certification?
  • Yes
  • No

05
Do you possess four (4) years of experience as a licensed counselor providing direct counseling services to clients?
  • Yes
  • No

06
Do you possess a valid New Mexico Driver's License, or have the ability to obtain by date of hire (attach a copy of your Driver's License)?
  • Yes
  • No

07
Select the highest level of successfully completed related education as identified by the minimum requirements (if applicable, attach supporting degree or transcripts).
  • No High School Diploma
  • High School Diploma or GED
  • Non/degree accredited- Some College
  • Associates
  • Bachelors
  • Masters
  • Juris Doctorate
  • Doctorate

08
Select the number of years of work experience you possess which relates to the minimum requirements, if applicable, add verifiable time in a temporary upgrade status and/or volunteer experience when selecting number of years.
  • No experience
  • 1 to less than 6 months
  • 6 to less than 12 months
  • 1 year to less than 2 years
  • 2 years to less than 3 years
  • 3 years to less than 4 years
  • 4 years to less than 5 years
  • 5 years to less than 6 years
  • 6 years to less than 7 years
  • 7 years to less than 8 years
  • 8 years to less than 9 years
  • 9 years to less than 10 years
  • 10 years to less than 11 years
  • 11 years to less than 12 years
  • 12 years to less than 13 years
  • 13 or more years

Required Question

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