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Employee Assistance Program information

See Wisconsin salary details

$21.7K

$46.1K

$63.6K

How much do employee assistance program jobs pay per year?

As of Jun 16, 2026, the average yearly pay for employee assistance program in Wisconsin is $46,149.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,800.00 and $47,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Employee Assistance Program (EAP) Counselor, and why are they important?

To thrive as an Employee Assistance Program (EAP) Counselor, you need a background in counseling, psychology, or social work, often supported by a relevant degree and professional licensure (e.g., LPC, LCSW). Familiarity with case management software, crisis intervention tools, and confidentiality protocols is typically required. Strong interpersonal skills, cultural sensitivity, and the ability to maintain confidentiality help counselors effectively support diverse employee populations. These competencies are critical to providing timely, effective assistance that promotes employee well-being and organizational productivity.

What is an Employee Assistance Program (EAP)?

An Employee Assistance Program (EAP) is a workplace benefit that provides confidential support and resources to employees facing personal or work-related challenges. EAPs typically offer counseling, mental health services, referrals, and assistance for issues like stress, substance abuse, family problems, and financial concerns. These programs are designed to improve employee well-being and productivity by helping individuals address problems before they impact work performance. Participation is usually voluntary and services are confidential, ensuring privacy for employees who seek help.

What is the difference between Employee Assistance Program vs Employee Wellness Coordinator?

AspectEmployee Assistance ProgramEmployee Wellness Coordinator
Primary FocusProviding confidential counseling and support services for employees facing personal or work-related issuesDeveloping and implementing wellness programs to promote healthy lifestyles among employees
Work EnvironmentOften part of HR or Employee Support teams, working within organizations or EAP providersTypically within HR or Health & Wellness departments, coordinating activities and initiatives
Required CredentialsBackground in counseling, social work, psychology, or related fields; certifications varyBackground in health promotion, HR, or related fields; certifications in wellness or health coaching beneficial

The Employee Assistance Program focuses on offering confidential support and counseling services to employees, addressing personal and work-related issues. In contrast, the Employee Wellness Coordinator develops programs to encourage healthy behaviors and improve overall employee well-being. While both roles aim to enhance employee health, EAPs provide immediate support, whereas Wellness Coordinators focus on proactive health promotion.

What are some common challenges faced by Employee Assistance Program (EAP) professionals, and how are they typically addressed?

EAP professionals often deal with sensitive and confidential issues, such as mental health concerns, substance abuse, or workplace conflicts. A common challenge is building trust with employees who may be hesitant to seek help due to stigma or privacy concerns. To address this, EAP staff maintain strict confidentiality and provide a supportive, non-judgmental environment. Additionally, they collaborate closely with HR, management, and external providers to ensure employees receive comprehensive support while maintaining clear boundaries between counseling and company oversight.
What are the most commonly searched types of Employee Assistance Program jobs in Wisconsin? The most popular types of Employee Assistance Program jobs in Wisconsin are:
What are popular job titles related to Employee Assistance Program jobs in Wisconsin? For Employee Assistance Program jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Employee Assistance Program jobs in Wisconsin look for? The top searched job categories for Employee Assistance Program jobs in Wisconsin are:
What cities in Wisconsin are hiring for Employee Assistance Program jobs? Cities in Wisconsin with the most Employee Assistance Program job openings:
Employee Assistance Program jobs near you
Infographic showing various Employee Assistance Program job openings in Wisconsin as of June 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $46,149 per year, or $22.2 per hour.
Employee Relations Specialist

Employee Relations Specialist

Pella Corporation

Ladysmith, WI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Pella rating

7.7

Company rating: 7.7 out of 10

Based on 129 frontline employees who took The Breakroom Quiz

188th of 518 rated manufacturers

Job description

Responsibilities
Employee Relations Specialist
This is a full-time, on-site position working at our Ladysmith, Park Falls, & Medford, WI manufacturing sites. You must live within commuting distance to Ladysmith, Park Falls, & Medford, WI.
Office hours are 8 a.m. - 5 p.m. Monday - Friday.
As an Employee Relations Specialist, you will play a key role in fostering a positive and productive workplace environment. In this role, you'll address employee concerns, develop effective action plans, and provide thoughtful guidance and intervention when needed.
You will partner closely with people leaders across the organization to proactively identify trends and opportunities to prevent employee relations challenges before they arise. Through coaching and consultation, you will support leaders at all levels to effectively manage team member performance and conduct while strengthening their leadership capabilities.
Staying closely connected to organizational and operational changes, you'll proactively assess potential employee relations risks and help implement strategies that support a healthy, engaged workforce.
At its core, this role is centered on enhancing team member experience and retention. You'll help build strong, respectful relationships across teams, promoting trust, accountability, and collaboration between leaders and their team members.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
  • Act as a consultant for managers on issues related to team member performance, conflict resolution, and problem solving related to the management of team members.
  • Follow fair and objective processes appropriate for team member concerns, including fact-finding and ensuring adherence to employee relations policies and practices. Conduct investigations per Pella's processes.
  • Provide support, thought partnership, guidance, and coaching to all levels of people leaders.
  • Follow expected documentation techniques and ensure maintenance of accurate, confidential records regarding all reported matters and fact-finding documentation.
  • Maintain the highest level of integrity and confidentiality when managing employee relations issues and managing reported matters.
  • Stay attuned to organizational and operational changes across the company to identify potential employee relations risks and raise awareness with manager.
  • Provide guidance and assistance with the development and delivery of appropriate performance feedback or action plans including corrective/disciplinary actions and performance improvement plans.
  • Respond to and represent Pella Corporation as needed for unemployment claims.
  • Based on the assigned work location, may also perform additional on-site HR responsibilities.
  • Review and process religious accommodation requests.
  • Provide guidance to local leadership on workplace threats and emergencies (violence, reasonable suspicion testing, conflicts, substance abuse, etc.).

Required Competencies:
  • The ideal candidate must have the ability to:
    • Read and interpret documents such as policies, safety rules, operating instructions, and procedure manuals.
    • Write performance or disciplinary documents and correspondence.
    • Navigate ER issues, consult with appropriate parties, and arrive at decisions or resolutions that are legal, fair, and appropriate for Pella's culture.
    • Solve practical problems independently, without close supervision.
    • Determine appropriate resolution in dealing with employee concerns and questions and set appropriate boundaries.
    • Demonstrate strong critical thinking, effective problem-solving abilities, and sound investigative judgment.

Education & Experience:
  • Bachelor's degree (BA/BS) in Human Resources, Business or related field and at least three years of related experience; or equivalent combination of education and experience.
  • Must have demonstrated knowledge of employment law and HR practices.
  • Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) and comfortable with HRIS systems.

Certification:
PHR or SHRM-CP certification preferred but not needed.
At Pella, we're committed to supporting your well-being-both professionally and personally. We offer a comprehensive and competitive benefits package, including:
  • Competitive salary with an annual bonus opportunity.
  • Comprehensive health coverage - medical, dental, and vision plans.
  • Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
  • Employee Assistance Program (EAP) for confidential support and resources.
  • Company-paid life insurance.
  • Company-paid short-term and long-term disability insurance.
  • 401(k) with company match to help you plan for the future.
  • Paid holidays and generous paid time off.
  • Tuition reimbursement to support your continued education.
  • Professional development opportunities to help you grow your career.

About Us
About Pella Corporation
As the #1 most-preferred national window and door brand by homeowners across the country, Pella Corporation leads the industry in innovation and design. Founded in 1925, today the Pella Family of Brands encompasses a robust product offering sold and installed through various channels. We are a growing, privately owned company with 20 manufacturing locations and over 10,000 team members in the U.S. and Canada. Pella is consistently recognized as a great place to work by Newsweek, Forbes and Glassdoor, having most recently been named to America's Greatest Workplaces for Diversity by Newsweek in 2024, as well as Forbes' 2024 Best Employers for Women and Best-In-State Employer in Iowa. We have also received numerous accolades for innovation and design, including Fast Company's Best Workplaces for Innovators in 2024 and Most Innovative Manufacturers for 2022 and 2023.
At Pella, our team cares deeply, learns continuously and achieves results that go beyond. We encourage creative thinking that seeks out and includes diverse perspectives. And we empower you to do the work you're most proud of - that's why we offer individualized talent development plans, cross-functional experiences and opportunities for career advancement through personal and professional development.
With talent just like you, we are imagining, building and fighting for a brighter future for generations to come. Ready to find a career that sparks your passion?

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About Pella

Sourced by ZipRecruiter

Pella Corporation, headquartered in Pella, IA, is an innovative leader in creating a better view for homes and businesses by designing, testing, manufacturing, and installing quality windows and doors for new construction, remodeling, and replacement applications. Founded in 1925, Pella is a family-owned and professionally managed privately held company, known for its history of innovation, making outstanding products, providing quality service, and delivering on customer satisfaction. The company is committed to incorporating new technologies, increasing productivity, and practicing environmental stewardship.

Industry

Building materials and garden equipment dealers

Company size

5,001 - 10,000 Employees

Headquarters location

Pella, IA, US

Year founded

1925

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