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Employee Assistance Program Jobs in Rochester, NY

Ontario ARC

Residential Program Supervisor

Canandaigua, NY · On-site

$21.43 - $22.83/hr

Employee Assistance Program * Access to a Fitness Center in the Main Facility * Pay on Demand * Free Telehealth with EZaccessMD * Emergency Assistance Funding * And more Our Culture Investing in our ...

LaBella Associates

Program Manager (NY)

Rochester, NY · On-site

$100K - $144K/yr

Our benefit offerings cover the must-haves (healthcare and retirement), the just-in-cases (insurances and employee assistance programs), and the cherry-on-tops (fitness reimbursements, year-end ...

Corning

Manufacturing Strategy Program Leader

Fairport, NY · On-site

$161K - $222K/yr

... an Employee Assistance Program (EAP) to support you and your family. * Getting paid for our work is important, but feeling appreciated and recognized for those contributions motivates us much more.

Helio Health

Team Leader- Inpatient Program

Rochester, NY · On-site

$70K - $85K/yr

Employee Assistance Program (EAP). Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender ...

Fedcap

Program Director

Rochester, NY · On-site

$11K - $125K/yr

Employee Assistance Plan (EAP) Who We Are The mission of Easterseals New York is to spread help, hope, and answers. We operate programs that enable people with special needs to achieve equality ...

The Fedcap Group

Program Director

Rochester, NY · On-site

$11K - $125K/yr

Employee Assistance Plan (EAP) Who We Are The mission of Easterseals New York is to spread help, hope, and answers. We operate programs that enable people with special needs to achieve equality ...

The Fedcap Group

Program Director

Rochester, NY · On-site

$11K - $125K/yr

Employee Assistance Plan (EAP) Who We Are The mission of Easterseals New York is to spread help, hope, and answers. We operate programs that enable people with special needs to achieve equality ...

The Fedcap Group

Program Director

Rochester, NY

$11K - $125K/yr

Employee Assistance Plan (EAP) Who We Are The mission of Easterseals New York is to spread help, hope, and answers. We operate programs that enable people with special needs to achieve equality ...

The Fedcap Group

Program Director

Rochester, NY

$11K - $125K/yr

Employee Assistance Plan (EAP) Who We Are The mission of Easterseals New York is to spread help, hope, and answers. We operate programs that enable people with special needs to achieve equality ...

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All JobsEmployee Assistance Program JobsEmployee Assistance Program Jobs in Rochester, NY

Employee Assistance Program information

See Rochester, NY salary details

$21.2K

$45.1K

$62.2K

How much do employee assistance program jobs pay per year?

As of Jun 10, 2026, the average yearly pay for employee assistance program in Rochester, NY is $45,112.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $46,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Employee Assistance Program (EAP) Counselor, and why are they important?

To thrive as an Employee Assistance Program (EAP) Counselor, you need a background in counseling, psychology, or social work, often supported by a relevant degree and professional licensure (e.g., LPC, LCSW). Familiarity with case management software, crisis intervention tools, and confidentiality protocols is typically required. Strong interpersonal skills, cultural sensitivity, and the ability to maintain confidentiality help counselors effectively support diverse employee populations. These competencies are critical to providing timely, effective assistance that promotes employee well-being and organizational productivity.

What is an Employee Assistance Program (EAP)?

An Employee Assistance Program (EAP) is a workplace benefit that provides confidential support and resources to employees facing personal or work-related challenges. EAPs typically offer counseling, mental health services, referrals, and assistance for issues like stress, substance abuse, family problems, and financial concerns. These programs are designed to improve employee well-being and productivity by helping individuals address problems before they impact work performance. Participation is usually voluntary and services are confidential, ensuring privacy for employees who seek help.

What is the difference between Employee Assistance Program vs Employee Wellness Coordinator?

AspectEmployee Assistance ProgramEmployee Wellness Coordinator
Primary FocusProviding confidential counseling and support services for employees facing personal or work-related issuesDeveloping and implementing wellness programs to promote healthy lifestyles among employees
Work EnvironmentOften part of HR or Employee Support teams, working within organizations or EAP providersTypically within HR or Health & Wellness departments, coordinating activities and initiatives
Required CredentialsBackground in counseling, social work, psychology, or related fields; certifications varyBackground in health promotion, HR, or related fields; certifications in wellness or health coaching beneficial

The Employee Assistance Program focuses on offering confidential support and counseling services to employees, addressing personal and work-related issues. In contrast, the Employee Wellness Coordinator develops programs to encourage healthy behaviors and improve overall employee well-being. While both roles aim to enhance employee health, EAPs provide immediate support, whereas Wellness Coordinators focus on proactive health promotion.

What are some common challenges faced by Employee Assistance Program (EAP) professionals, and how are they typically addressed?

EAP professionals often deal with sensitive and confidential issues, such as mental health concerns, substance abuse, or workplace conflicts. A common challenge is building trust with employees who may be hesitant to seek help due to stigma or privacy concerns. To address this, EAP staff maintain strict confidentiality and provide a supportive, non-judgmental environment. Additionally, they collaborate closely with HR, management, and external providers to ensure employees receive comprehensive support while maintaining clear boundaries between counseling and company oversight.
What are the most commonly searched types of Employee Assistance Program jobs in Rochester, NY? The most popular types of Employee Assistance Program jobs in Rochester, NY are:
What are popular job titles related to Employee Assistance Program jobs in Rochester, NY? For Employee Assistance Program jobs in Rochester, NY, the most frequently searched job titles are:
What cities near Rochester, NY are hiring for Employee Assistance Program jobs? Cities near Rochester, NY with the most Employee Assistance Program job openings:
Employee Assistance Program jobs near you
Infographic showing various Employee Assistance Program job openings in Rochester, NY as of June 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $45,112 per year, or $21.7 per hour.
Residential Program Supervisor

Residential Program Supervisor

Ontario ARC

Canandaigua, NY • On-site

$21.43 - $22.83/hr

Full-time

Medical, Retirement, PTO

Posted 10 days ago

Job description

The Arc Ontario

Residential Program Supervisor

Salary: $21.43 - $22.83 per hour

Position Overview: As a Residential Program Supervisor, you will lead the daily operations of a residential home while supporting individuals in living safe, meaningful, and fulfilling lives. You will guide and mentor direct care staff, coordinate active programming, maintain regulatory compliance, and ensure strong communication with families, managers, and clinical partners. Your responsibilities include participating in hiring, training, scheduling, quality assurance, and emergency support, along with providing handson assistance in daily living skills, community outings, healthrelated needs, and behavior support plans. This role is well suited for someone who is compassionate, organized, confident in independent decision making, and committed to promoting dignity, independence, and personal growth for every resident. If you are ready to make a meaningful impact and advance your career within a mission driven organization, we invite you to apply today!
Work Location: Canandaigua, NY

Schedule:7am-3pm; M-F Daytime with flexibility to meet the needs of the program

As a full time team member at The Arc Ontario, you will receive...

  • Health and retirement benefits
  • Paid time off; Over 3 weeks of vacation within your first year!
  • Sick Time
  • Growth potential/Opportunity for advancement within my agency
  • Educational Assistance
  • Employee Assistance Program
  • Access to a Fitness Center in the Main Facility
  • Pay on Demand
  • Free Telehealth with EZaccessMD
  • Emergency Assistance Funding
  • And more

Our Culture

Investing in our staff while thriving in a flexible and fun work environment!

The Arc Ontario Story:

Founded in 1954 we believe that All individuals with disabilities or other challenges are one with their community.

Responsibilities

  • Provide direct support services to the individuals who reside at the house to assist individuals in having a fulfilling life.
  • Responsible for day-to-day operations of the assigned residential home.
  • Provide supervision and guidance to Direct Care Staff.
  • Provide peace of mind to the families of the individuals.
  • Adhere to all The Arc Ontario policies and procedures to promote the well-being and ensure safety of participants and the protection of their individual rights.

Requirements

  • Two (2) years of relevant experience or an equivalent amount of education/experience
  • Internal candidate requires 1-year of relevant experience
  • Valid NYS Driver's License
  • Must be able to provide coverage of shifts as the need arises.
  • Ability to work independently and motivate others.
  • Ability to communicate effectively, both orally and in writing
  • Ability to lift at least 50 lbs.

The Arc Ontario is an equal opportunity employer and is committed to creating an inclusive and diverse workplace. The Arc Ontario does not discriminate in hiring or employment on the basis of any characteristic protected by local, state, or federal laws.

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