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Employee Assistance Program Jobs in Rochester, NY

Endeavor Health Services

Program Assistant

Rochester, NY · On-site

$18/hr

Employee Assistance Program Salary $18.13 - $22.66 per hour depending on education and experience. Endeavor Health Services is an equal opportunity employer committed to championing the principles of ...

Gleason

Customer Program Manager

Rochester, NY · On-site

$80K - $120K/yr

Employee Assistance Program * Formal and informal Development opportunities. SUMMARY: The Customer Program Manager is responsible for leading all stages of the customers program or project and is the ...

Plug Power, Inc.

Program Manager

Rochester, NY

$103K - $165K/yr

... program Employee Assistance Program Plug Power, Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive ...

Helio Health

Receptionist- Inpatient Program

Rochester, NY · On-site

$16.50 - $18/hr

Employee Assistance Program (EAP). Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender ...

Helio Health

Receptionist- Inpatient Program

Rochester, NY · On-site

$16.50 - $18/hr

Employee Assistance Program (EAP). Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender ...

Tekni-Plex

Production Operator

Bloomfield, NY · On-site

$12.55 - $18.89/hr

Employee assistance program Job Type: Full-time Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee assistance program * Employee discount * Health insurance * Life insurance * Paid ...

Helio Health

Team Leader- Inpatient Program

Rochester, NY · On-site

$70K - $85K/yr

Employee Assistance Program (EAP). Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender ...

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All JobsEmployee Assistance Program JobsEmployee Assistance Program Jobs in Rochester, NY

Employee Assistance Program information

See Rochester, NY salary details

$21.2K

$45.1K

$62.2K

How much do employee assistance program jobs pay per year?

As of Jul 26, 2026, the average yearly pay for employee assistance program in Rochester, NY is $45,132.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $46,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Employee Assistance Program (EAP) Counselor, and why are they important?

To thrive as an Employee Assistance Program (EAP) Counselor, you need a background in counseling, psychology, or social work, often supported by a relevant degree and professional licensure (e.g., LPC, LCSW). Familiarity with case management software, crisis intervention tools, and confidentiality protocols is typically required. Strong interpersonal skills, cultural sensitivity, and the ability to maintain confidentiality help counselors effectively support diverse employee populations. These competencies are critical to providing timely, effective assistance that promotes employee well-being and organizational productivity.

What is an Employee Assistance Program (EAP)?

An Employee Assistance Program (EAP) is a workplace benefit that provides confidential support and resources to employees facing personal or work-related challenges. EAPs typically offer counseling, mental health services, referrals, and assistance for issues like stress, substance abuse, family problems, and financial concerns. These programs are designed to improve employee well-being and productivity by helping individuals address problems before they impact work performance. Participation is usually voluntary and services are confidential, ensuring privacy for employees who seek help.

What is the difference between Employee Assistance Program vs Employee Wellness Coordinator?

AspectEmployee Assistance ProgramEmployee Wellness Coordinator
Primary FocusProviding confidential counseling and support services for employees facing personal or work-related issuesDeveloping and implementing wellness programs to promote healthy lifestyles among employees
Work EnvironmentOften part of HR or Employee Support teams, working within organizations or EAP providersTypically within HR or Health & Wellness departments, coordinating activities and initiatives
Required CredentialsBackground in counseling, social work, psychology, or related fields; certifications varyBackground in health promotion, HR, or related fields; certifications in wellness or health coaching beneficial

The Employee Assistance Program focuses on offering confidential support and counseling services to employees, addressing personal and work-related issues. In contrast, the Employee Wellness Coordinator develops programs to encourage healthy behaviors and improve overall employee well-being. While both roles aim to enhance employee health, EAPs provide immediate support, whereas Wellness Coordinators focus on proactive health promotion.

What are some common challenges faced by Employee Assistance Program (EAP) professionals, and how are they typically addressed?

EAP professionals often deal with sensitive and confidential issues, such as mental health concerns, substance abuse, or workplace conflicts. A common challenge is building trust with employees who may be hesitant to seek help due to stigma or privacy concerns. To address this, EAP staff maintain strict confidentiality and provide a supportive, non-judgmental environment. Additionally, they collaborate closely with HR, management, and external providers to ensure employees receive comprehensive support while maintaining clear boundaries between counseling and company oversight.
What are the most commonly searched types of Employee Assistance Program jobs in Rochester, NY? The most popular types of Employee Assistance Program jobs in Rochester, NY are:
What are popular job titles related to Employee Assistance Program jobs in Rochester, NY? For Employee Assistance Program jobs in Rochester, NY, the most frequently searched job titles are:
What cities near Rochester, NY are hiring for Employee Assistance Program jobs? Cities near Rochester, NY with the most Employee Assistance Program job openings:
Employee Assistance Program jobs near you
Infographic showing various Employee Assistance Program job openings in Rochester, NY as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, and 6% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $45,132 per year, or $21.7 per hour.

Program Assistant

Targeted Case Manager-Buffalo-NY-284295 - WNY Jobs

Rochester, NY

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

Endeavor Health Services is looking for full-time Program Assistant to join our clinic in Rochester, New York! This clinic offers mental health services, substance use services, domestic violence program, anger management program and sexual abuse prevention program. 

The PROGRAM ASSISTANT functions as a member of the clinic treatment team providing assistance to the staff responsible for providing service to our forensic clinic and is under the direct supervision of the Program Manager. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Complete reports to referral sources as required.
  • Complete authorization forms to send to managed care companies for clients in program.
  • Care coordination (written or telephonic) with referral sources and other entities as required.
  • Coordinate and complete drug screens for clients.
  • Assist counselors with documentation according to agency standards.
  • Assist counselors with clients in crisis.     
  • Consults with staff psychiatrist who is responsible for psychiatric and medication evaluation.
  • Conducts discharge planning conferences and makes follow-up contacts as necessary.
  • Maintains cultural sensitivity and competence with respect to agency consumers and their families, as well as other employees and suppliers.
  • Responsible for ensuring compliance with all agency policies, procedures and governmental regulations including, but not limited to HIPAA.   

Qualifications

  • Associates or Bachelor's Degree (preferred) in Human Services or related field
  • Microsoft Office experience is required
  • Experience working with Cerner or similar behavioral health software preferred

Endeavor Health Services is a private, not-for-profit corporation dedicated to the development of accessible and effective services, driven towards improving the emotional wellness and behavioral health of residents of Western New York, Rochester, and the surrounding communities.

We offer competitive salaries and an array of employee benefits, including:

  • Medical
  • Dental
  • Company Paid Vision and Life Insurance
  • Company Paid Long Term Disability
  • Supplemental Life and AD&D
  • Supplemental Short Term Disability 
  • 401 (K) retirement savings plan with company contribution
  • 10 paid holiday
  • Generous paid vacation
  • Paid sick time
  • Employee Assistance Program

Salary $18.13 - $22.66 per hour depending on education and experience.

Endeavor Health Services is an equal opportunity employer committed to championing the principles of fairness and respect. We welcome prospective employees from various cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities with which we work in partnership.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

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