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Employee Assistance Program Jobs in Rochester, NY

Employee Assistance Plan (EAP) Who We Are The mission of Easterseals New York is to spread help, hope, and answers. We operate programs that enable people with special needs to achieve equality ...

Program Director

Rochester, NY · On-site

$11K - $125K/yr

Employee Assistance Plan (EAP) Who We Are The mission of Easterseals New York is to spread help, hope, and answers. We operate programs that enable people with special needs to achieve equality ...

Program Director

Rochester, NY · On-site

$11K - $125K/yr

Employee Assistance Plan (EAP) Who We Are The mission of Easterseals New York is to spread help, hope, and answers. We operate programs that enable people with special needs to achieve equality ...

Program Director

Rochester, NY · On-site

$11K - $125K/yr

Employee Assistance Plan (EAP) Who We Are The mission of Easterseals New York is to spread help, hope, and answers. We operate programs that enable people with special needs to achieve equality ...

Employee Assistance Plan (EAP) Who We Are The mission of Easterseals New York is to spread help, hope, and answers. We operate programs that enable people with special needs to achieve equality ...

Program Director

Rochester, NY · On-site

$11K - $125K/yr

Employee Assistance Plan (EAP) Who We Are The mission of Easterseals New York is to spread help, hope, and answers. We operate programs that enable people with special needs to achieve equality ...

Employee Assistance Program * Retirement matching * Work life balance * Opportunities to learn and grow * And more! Roosevelt Children's Center has a long history of providing extraordinary ...

Speech-Language Pathologist

Newark, NY · On-site

$53K - $57K/yr

Employee Assistance Program * Retirement matching * Work life balance * Opportunities to learn and grow * And more! Roosevelt Children's Center has a long history of providing extraordinary ...

Speech-Language Pathologist

Newark, NY · On-site

$53K - $57K/yr

Employee Assistance Program * Retirement matching * Work life balance * Opportunities to learn and grow * And more! Roosevelt Children's Center has a long history of providing extraordinary ...

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Employee Assistance Program information

See Rochester, NY salary details

$21.2K

$45.1K

$62.2K

How much do employee assistance program jobs pay per year?

As of Jun 10, 2026, the average yearly pay for employee assistance program in Rochester, NY is $45,112.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $46,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Employee Assistance Program (EAP) Counselor, and why are they important?

To thrive as an Employee Assistance Program (EAP) Counselor, you need a background in counseling, psychology, or social work, often supported by a relevant degree and professional licensure (e.g., LPC, LCSW). Familiarity with case management software, crisis intervention tools, and confidentiality protocols is typically required. Strong interpersonal skills, cultural sensitivity, and the ability to maintain confidentiality help counselors effectively support diverse employee populations. These competencies are critical to providing timely, effective assistance that promotes employee well-being and organizational productivity.

What is an Employee Assistance Program (EAP)?

An Employee Assistance Program (EAP) is a workplace benefit that provides confidential support and resources to employees facing personal or work-related challenges. EAPs typically offer counseling, mental health services, referrals, and assistance for issues like stress, substance abuse, family problems, and financial concerns. These programs are designed to improve employee well-being and productivity by helping individuals address problems before they impact work performance. Participation is usually voluntary and services are confidential, ensuring privacy for employees who seek help.

What is the difference between Employee Assistance Program vs Employee Wellness Coordinator?

AspectEmployee Assistance ProgramEmployee Wellness Coordinator
Primary FocusProviding confidential counseling and support services for employees facing personal or work-related issuesDeveloping and implementing wellness programs to promote healthy lifestyles among employees
Work EnvironmentOften part of HR or Employee Support teams, working within organizations or EAP providersTypically within HR or Health & Wellness departments, coordinating activities and initiatives
Required CredentialsBackground in counseling, social work, psychology, or related fields; certifications varyBackground in health promotion, HR, or related fields; certifications in wellness or health coaching beneficial

The Employee Assistance Program focuses on offering confidential support and counseling services to employees, addressing personal and work-related issues. In contrast, the Employee Wellness Coordinator develops programs to encourage healthy behaviors and improve overall employee well-being. While both roles aim to enhance employee health, EAPs provide immediate support, whereas Wellness Coordinators focus on proactive health promotion.

What are some common challenges faced by Employee Assistance Program (EAP) professionals, and how are they typically addressed?

EAP professionals often deal with sensitive and confidential issues, such as mental health concerns, substance abuse, or workplace conflicts. A common challenge is building trust with employees who may be hesitant to seek help due to stigma or privacy concerns. To address this, EAP staff maintain strict confidentiality and provide a supportive, non-judgmental environment. Additionally, they collaborate closely with HR, management, and external providers to ensure employees receive comprehensive support while maintaining clear boundaries between counseling and company oversight.
What are the most commonly searched types of Employee Assistance Program jobs in Rochester, NY? The most popular types of Employee Assistance Program jobs in Rochester, NY are:
What are popular job titles related to Employee Assistance Program jobs in Rochester, NY? For Employee Assistance Program jobs in Rochester, NY, the most frequently searched job titles are:
What cities near Rochester, NY are hiring for Employee Assistance Program jobs? Cities near Rochester, NY with the most Employee Assistance Program job openings:
Infographic showing various Employee Assistance Program job openings in Rochester, NY as of June 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $45,112 per year, or $21.7 per hour.

$11K - $125K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago


Job description

What You'll Do

As Program Director of the Kessler Center for Easterseals New York in Rochester, you will lead a team of educators, clinicians, and other professionals dedicated to providing high-quality integrated educational, residential, and community-based services for people with intellectual and developmental disabilities. Reporting to the Executive Director for Easterseals New York, you will be responsible for ensuring delivery of high-quality services, compliance with regulations, financial stability, program growth, operational excellence, and dignity for all program participants.

Your responsibilities will include:

Program Operations 

  • Oversee program operations - monitoring performance, ensuring compliance with regulations and best practices, evaluating outcomes, and making data-driven improvements. 

Policies & Procedures

  • Review and update existing policies and procedures to ensure consistency and quality throughout the program.

Relationship Management - Funders & State Regulators

  • Maintain and strengthen relationships with funders and New York State regulators and including OPWDD, OMH, DOH, and NYSED.

Community Outreach 

  • Build partnerships with community agencies, hospitals, and other referral sources to increase program visibility within the region.

  • Representing Easterseals New York at public events and promoting awareness and understanding of I/DD issues within the community.

Program Growth 

  • Increase the population served by recruiting educational staff to open additional classrooms and evaluating expansion of services through additional programming.

Regulatory & Funder Communications Management

  • Responding on a timely basis to all requests for information from regulators, funders, other care providers, and Corporate Services.

Program Budget

  • Develop program budget to ensure financial sustainability and monitoring expenses and funding to optimize resource allocation.

Records Maintenance

  • Ensure the maintenance of records that meet legal requirements and best practices for documentation of evaluation, clinical care planning and implementation, safety planning, and adverse incidents including agency response.

You're a great fit for this role if you have:

  • Bachelor's degree in Human Services, Behavioral Health, Health Administration, Nonprofit management, or related field.
  • 10+ years Supervisory experience in organizations with complex regulatory and policy environments. 
  • Worked with people with intellectual and developmental disabilities.
  • Able to comply with complex regulatory environments, particularly OPWDD, DOH, OMH, and NYSED.
  • Strong organizational, administration, and communication skills (both verbal and written) with excellent interpersonal skills.
  • Ability to exercise a high degree of initiative, judgement, and discretion to achieve organizational objectives.
  • Strong analytical skills enabling accurate assessment of situations and implementation of effective actions.
  • Ability to work independently, prioritize work, and handle simultaneous assignments with speed and accuracy.

Compensation & Benefits

  • Compensation:  $110,00-$125,000/yr
  • Benefits
    • Health insurance (Medical, Dental, Vision)
    • Paid time off (Vacation, Sick, Floating)
    • Retirement plan 403(b)
    • Flexible Spending Account (FSA)
    • Commuter Benefits
    • Life/Accident insurance
    • Short-term Disability Insurance
    • Long-term Disability Insurance
    • Employee Assistance Plan (EAP)


 

Who We Are

The mission of Easterseals New York is to spread help, hope, and answers.
We operate programs that enable people with special needs to achieve equality, dignity, and independence in their own communities. We provide exceptional services to ensure that all people with disabilities or special needs and their families have equal opportunities to live, learn, work and play in their communities. We change the way the world defines and views disability by making profound, positive differences in people's lives every day. In Rochester, NY, we operate The Kessler Center, an approved private special education (853) school offering both residential (CRP) and day placements for students with developmental disabilities. The Kessler Center is an available option for school districts seeking an out-of-district placement for students who need an alternative educational path due to their developmental disabilities. The Kessler Center has broad expertise working with students across the entire range of developmental disabilities, including Autism Spectrum Disorders, as well as with children who struggle with behavioral challenges. In addition to The Kessler Center, we operate a dayhab program and provide respite care.
Easterseals New York joined The Fedcap Group in 2015.    
Website: www.Easterseals.com/newyork

The Fedcap Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are an EEO employer committed to diversity.