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Employee Assistance Program Jobs in Rochester, NY

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Employee Assistance Program information

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$21.2K

$45.1K

$62.2K

How much do employee assistance program jobs pay per year?

As of Sep 5, 2026, the average yearly pay for employee assistance program in Rochester, NY is $45,112.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $46,900.00 per year, depending on experience, location, and employer.

What is an Employee Assistance Program (EAP)?

An Employee Assistance Program (EAP) is a workplace benefit that provides confidential support and resources to employees facing personal or work-related challenges. EAPs typically offer counseling, mental health services, referrals, and assistance for issues like stress, substance abuse, family problems, and financial concerns. These programs are designed to improve employee well-being and productivity by helping individuals address problems before they impact work performance. Participation is usually voluntary and services are confidential, ensuring privacy for employees who seek help.

What are some common challenges faced by Employee Assistance Program (EAP) professionals, and how are they typically addressed?

EAP professionals often deal with sensitive and confidential issues, such as mental health concerns, substance abuse, or workplace conflicts. A common challenge is building trust with employees who may be hesitant to seek help due to stigma or privacy concerns. To address this, EAP staff maintain strict confidentiality and provide a supportive, non-judgmental environment. Additionally, they collaborate closely with HR, management, and external providers to ensure employees receive comprehensive support while maintaining clear boundaries between counseling and company oversight.

What are the key skills and qualifications needed to thrive as an Employee Assistance Program (EAP) counselor, and why are they important?

To thrive as an Employee Assistance Program (EAP) Counselor, you need a background in counseling, psychology, or social work, often supported by a relevant degree and professional licensure (e.g., LPC, LCSW). Familiarity with case management software, crisis intervention tools, and confidentiality protocols is typically required. Strong interpersonal skills, cultural sensitivity, and the ability to maintain confidentiality help counselors effectively support diverse employee populations. These competencies are critical to providing timely, effective assistance that promotes employee well-being and organizational productivity.

What is the difference between Employee Assistance Program vs Employee Wellness Coordinator?

AspectEmployee Assistance ProgramEmployee Wellness Coordinator
Primary FocusProviding confidential counseling and support services for employees facing personal or work-related issuesDeveloping and implementing wellness programs to promote healthy lifestyles among employees
Work EnvironmentOften part of HR or Employee Support teams, working within organizations or EAP providersTypically within HR or Health & Wellness departments, coordinating activities and initiatives
Required CredentialsBackground in counseling, social work, psychology, or related fields; certifications varyBackground in health promotion, HR, or related fields; certifications in wellness or health coaching beneficial

The Employee Assistance Program focuses on offering confidential support and counseling services to employees, addressing personal and work-related issues. In contrast, the Employee Wellness Coordinator develops programs to encourage healthy behaviors and improve overall employee well-being. While both roles aim to enhance employee health, EAPs provide immediate support, whereas Wellness Coordinators focus on proactive health promotion.

What are the most commonly searched types of Employee Assistance Program jobs in Rochester, NY?

The most popular types of Employee Assistance Program jobs in Rochester, NY are:

What are popular job titles related to Employee Assistance Program jobs in Rochester, NY?

For Employee Assistance Program jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Employee Assistance Program jobs in Rochester, NY look for?

The top searched job categories for Employee Assistance Program jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Employee Assistance Program jobs?

Cities near Rochester, NY with the most Employee Assistance Program job openings:

Infographic showing various Employee Assistance Program job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $45,112 per year, or $21.7 per hour.

Licensed Mental Health/Substance Use Disorder Clinician - Inpatient Program

Helio Health

Rochester, NY

$25 - $32/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago


Job description

Overview

Helio Health is on a mission to treat and promote recovery from the effects of substance use, mental health disorders, and other behavioral healthcare issues. To support the mission of Helio Health we are seeking a dedicated and passionate Licensed Mental Health Therapist/Substance Use Disorder Clinician to work Full-Time providing counseling and therapy to patients at our Rochester Inpatient Program. 

The schedule will be Sunday-Thursday 8:00am-4:30pm with one late evening shift determined upon hire.

Pay Rate: $25.00- $32.00 per hour.

In addition to Helio Health's comprehensive benefits package, Full-Time Licensed Counselors/Therapists are eligible for a Sign-On Incentive up to $3,000 or $8,000 depending upon licensure!

Responsibilities
  • Maintain a case load.
  • Perform essential counseling/therapist responsibilities including screening, intake and orientation, evaluation and intervention, treatment planning, referrals, crisis intervention, counseling, patient education, case management, reporting and record keeping.   
  • Assist with the training of staff, volunteers and student interns as assigned.
  • Exhibit exemplary knowledge of the biopsychosocial process of substance use disorders/recovery, behavioral health, self-help group processes, and principles of counseling.     
  • Relate effectively with staff, patients, and professional community while upholding appropriate standards of confidentiality. 
Qualifications
  • Any one of the following licenses or credentials:
    • Credentialed Alcoholism and Substance Abuse Counselor (CASAC)
    • Licensed mental health practitioner (including permit eligible)Licensed social worker (including permit eligible)    
  • Master's Degree preferred, bachelor's degree required. 
  • Two years employment experience in the Human Services field.        
  • An equivalent combination of training and experience may be substituted for the educational requirements.             

Our Comprehensive Employee Benefits Package Includes:

  • Health insurance including dental and vision for employees and families. 
  • Paid Vacation and Sick leave - No Waiting Period for accruals. 
  • Paid holidays, including a floating birthday holiday. 
  • 401(k) plan with up to 5% company match. 
  • Company paid short-term disability insurance. 
  • Company sponsored life insurance. 
  • Employee Assistance Program (EAP). 

Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law.

Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.

IND123B

Employment Type: FULL_TIME