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Employee Assistance Program Jobs in Massachusetts

May Institute

Program Coordinator

Attleboro, MA · On-site

$26/hr

Access to our Employee Assistance Program (EAP) for 24/7 support. * Flexibility: Dependent care FSA and additional voluntary benefits. Now hiring in: Lead a team that makes a difference every day ...

mayinstitute

Program Coordinator

Attleboro, MA

$26/hr

Access to our Employee Assistance Program (EAP) for 24/7 support. * Flexibility: Dependent care FSA and additional voluntary benefits. Now hiring in: Lead a team that makes a difference every day ...

mayinstitute

PROGRAM COORDINATOR

Barnstable, MA · On-site

$26/hr

Access to our Employee Assistance Program (EAP) for 24/7 support. * Flexibility: Dependent care FSA and additional voluntary benefits. Now hiring in: Cotuit East Harwich Hyannis Waquoit Lead a team ...

Brockton Area Multi-Servi

Program Manager

Brockton, MA · On-site

$58K/yr

Employee Assistance Program * Career Development Opportunities What You'll Do: As a Program Manager, you'll have the opportunity to: Lead & Inspire: Directly supervise staffing at a residential home ...

Brockton Area Multi-Servi

Program Manager

Taunton, MA · On-site

$58K/yr

Employee Assistance Program * Career Development Opportunities What You'll Do: As a Program Manager, you'll have the opportunity to: Lead & Inspire: Directly supervise staffing at a residential home ...

Brockton Area Multi-Servi

Program Manager

Halifax, MA · On-site

$58K/yr

Employee Assistance Program * Career Development Opportunities What You'll Do: As a Program Manager, you'll have the opportunity to: Lead & Inspire: Directly supervise staffing at a residential home ...

Brockton Area Multi-Servi

Program Manager

Acushnet, MA · On-site

$58K/yr

Employee Assistance Program * Career Development Opportunities What You'll Do: As a Program Manager, you'll have the opportunity to: Lead & Inspire: Directly supervise staffing at a residential home ...

New

mayinstitute

ASSISTANT PROGRAM COORDINATOR

Barnstable, MA · On-site

$22 - $23/hr

Access to our Employee Assistance Program (EAP) for 24/7 support. * Flexibility: Dependent care FSA and additional voluntary benefits. Now Hiring in: Cotuit Hyannis Sandwich Start your leadership ...

May Institute

Program Coordinator (PC)

Randolph, MA · On-site

$26/hr

Access to our Employee Assistance Program (EAP) for 24/7 support. * Flexibility: Dependent care FSA and additional voluntary benefits. Lead a team that makes a difference every day - Apply today!

May Institute

Assistant Program Coordinator

Salem, MA · On-site

$22 - $23/hr

Access to our Employee Assistance Program (EAP) for 24/7 support. * Flexibility: Dependent care FSA and additional voluntary benefits. Now Hiring in: LIST CITIES HERE One By One Start your leadership ...

May Institute

MA · On-site

$22 - $23/hr

Access to our Employee Assistance Program (EAP) for 24/7 support. * Flexibility: Dependent care FSA and additional voluntary benefits. Now Hiring in: North Attleboro, MA Start your leadership journey ...

mayinstitute

Program Coordinator (PC)

Randolph, MA

$26/hr

Access to our Employee Assistance Program (EAP) for 24/7 support. * Flexibility: Dependent care FSA and additional voluntary benefits. Lead a team that makes a difference every day -- Apply today!

mayinstitute

Assistant Program Coordinator

Salem, MA

$22 - $23/hr

Access to our Employee Assistance Program (EAP) for 24/7 support. * Flexibility: Dependent care FSA and additional voluntary benefits. Now Hiring in: LIST CITIES HERE One By One Start your leadership ...

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All JobsEmployee Assistance Program JobsEmployee Assistance Program Jobs in Massachusetts

Employee Assistance Program information

See Massachusetts salary details

$23.5K

$49.9K

$68.8K

How much do employee assistance program jobs pay per year?

As of Aug 16, 2026, the average yearly pay for employee assistance program in Massachusetts is $49,933.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $51,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Employee Assistance Program (EAP) counselor, and why are they important?

To thrive as an Employee Assistance Program (EAP) Counselor, you need a background in counseling, psychology, or social work, often supported by a relevant degree and professional licensure (e.g., LPC, LCSW). Familiarity with case management software, crisis intervention tools, and confidentiality protocols is typically required. Strong interpersonal skills, cultural sensitivity, and the ability to maintain confidentiality help counselors effectively support diverse employee populations. These competencies are critical to providing timely, effective assistance that promotes employee well-being and organizational productivity.

What is an Employee Assistance Program (EAP)?

An Employee Assistance Program (EAP) is a workplace benefit that provides confidential support and resources to employees facing personal or work-related challenges. EAPs typically offer counseling, mental health services, referrals, and assistance for issues like stress, substance abuse, family problems, and financial concerns. These programs are designed to improve employee well-being and productivity by helping individuals address problems before they impact work performance. Participation is usually voluntary and services are confidential, ensuring privacy for employees who seek help.

What is the difference between Employee Assistance Program vs Employee Wellness Coordinator?

AspectEmployee Assistance ProgramEmployee Wellness Coordinator
Primary FocusProviding confidential counseling and support services for employees facing personal or work-related issuesDeveloping and implementing wellness programs to promote healthy lifestyles among employees
Work EnvironmentOften part of HR or Employee Support teams, working within organizations or EAP providersTypically within HR or Health & Wellness departments, coordinating activities and initiatives
Required CredentialsBackground in counseling, social work, psychology, or related fields; certifications varyBackground in health promotion, HR, or related fields; certifications in wellness or health coaching beneficial

The Employee Assistance Program focuses on offering confidential support and counseling services to employees, addressing personal and work-related issues. In contrast, the Employee Wellness Coordinator develops programs to encourage healthy behaviors and improve overall employee well-being. While both roles aim to enhance employee health, EAPs provide immediate support, whereas Wellness Coordinators focus on proactive health promotion.

What are some common challenges faced by Employee Assistance Program (EAP) professionals, and how are they typically addressed?

EAP professionals often deal with sensitive and confidential issues, such as mental health concerns, substance abuse, or workplace conflicts. A common challenge is building trust with employees who may be hesitant to seek help due to stigma or privacy concerns. To address this, EAP staff maintain strict confidentiality and provide a supportive, non-judgmental environment. Additionally, they collaborate closely with HR, management, and external providers to ensure employees receive comprehensive support while maintaining clear boundaries between counseling and company oversight.

What are the most commonly searched types of Employee Assistance Program jobs in Massachusetts?

The most popular types of Employee Assistance Program jobs in Massachusetts are:

What are popular job titles related to Employee Assistance Program jobs in Massachusetts?

For Employee Assistance Program jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Employee Assistance Program jobs in Massachusetts look for?

The top searched job categories for Employee Assistance Program jobs in Massachusetts are:

What cities in Massachusetts are hiring for Employee Assistance Program jobs?

Cities in Massachusetts with the most Employee Assistance Program job openings:

Employee Assistance Program jobs near you
Infographic showing various Employee Assistance Program job openings in Massachusetts as of August 2026, with employment types broken down into 66% Full Time, 28% Part Time, and 6% Nights. Highlights an 100% In-person job distribution, with an average salary of $49,933 per year, or $24 per hour.

EMPLOYEE ASSISTANCE COUNSELOR, HR Faculty Staff Assistance

Boston University

Boston, MA • Hybrid

Part-time

Posted 19 days ago

Boston University rating

7.9

Company rating: 7.9 out of 10

Based on 51 frontline employees who took The Breakroom Quiz

208th of 618 rated colleges and universities

Job description

Provides employee assistance services to promote the resilience and well-being of Boston University faculty, staff, and their household family members. Services include direct clinical care, consultation and training to the organization, development of program promotion activities, and establishment of community linkages and a provider referral network. This part-time (20 hours per week) position supports employees on Boston University's Charles River and Medical Campuses, with the option for some remote work. The position reports to the Director of the Faculty & Staff Assistance Office. 

Clinical Counseling and Case Management

·        Provides confidential clinical services to individuals, couples, and groups including assessment, short-term counseling, crisis intervention, case monitoring, and referrals for personal and work-related concerns.

·        Provides critical incident and grief support for individuals and groups.

·        Consults to managers/supervisors, Human Resources, Occupational Health, Equal Opportunity, Diversity & Inclusion and other department administrators regarding risk assessment, critical incidents, workplace conflict, and employees with work performance, personal, or other workplace issues.

·        Provides consultation and coordination with Human Resources and Occupational Health in assessing fitness for duty and supporting successful reintegration of employees returning from leave.

·        Maintains timely case documentation and program statistics; strictly adheres to confidentiality and ethical guidelines.

Training, Education, and Wellness Promotion

·        Creates and delivers responsive training and educational workshops on effective utilization of EAP services, behavioral health, emotional well-being, work-life, and other EAP-related topics.

·        Participates in program awareness activities; cultivates employee well-being through innovative programing, workshops, social media and promotion of wellness activities.

Program Development and Community Engagement

·        Fosters and maintains effective and constructive communication within a team environment.

·        Develops and maintains collaborative relationships with internal and external stakeholders.

·        Identifies, evaluates, and develops referral relationships with local behavioral health and substance use treatment providers; identifies community resources to address employee needs.

·        Initiates and implements clinical and programmatic improvements to EAP services; contributes to creating and revising policies and procedures.

·        Serves on advisory boards and committees within the organization and in professional EAP organizations.

·        Performs other related duties as assigned or requested.


Required Skills

·        Master’s Degree and currently licensed as a mental health professional in good standing.

·        Minimum of 2 years post-Master’s experience. 

·        Knowledge and experience working with diverse racial, cultural, socio-economic, educational, age-specific and gender populations.

·        Advanced knowledge of and ability to intervene with a broad range of issues including substance use, psychiatric illness, suicide/homicide risk assessment, interpersonal violence, critical incidents, organizational difficulties, and workplace conflict.

·        Excellent verbal and written communication skills. Experience with public speaking and presentation of trainings.

·        Proficiency with Microsoft Office and Electronic Data Base Management applications.

·        Ability to provide some services before 9 am and after 5 pm.

·        Employee assistance experience preferred.


Required Experience

What Boston University employees say

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About Boston University

Sourced by ZipRecruiter

Boston University is an international, comprehensive, private research university, committed to educating students to be reflective, resourceful individuals ready to live, adapt, and lead in an interconnected world. Boston University is committed to generating new knowledge to benefit society. We remain dedicated to our founding principles: that higher education should be accessible to all and that research, scholarship, artistic creation, and professional practice should be conducted in the service of the wider community—local and international. These principles endure in the University’s insistence on the value of diversity, in its tradition and standards of excellence, and in its dynamic engagement with the City of Boston and the world. Boston University comprises a remarkable range of undergraduate, graduate, and professional programs built on a strong foundation of the liberal arts and sciences. With the support and oversight of the Board of Trustees, the University, through our faculty, continually innovates in education and research to ensure that we meet the needs of students and an ever-changing world.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Boston, MA, US

Year founded

1839

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