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What are some common challenges faced by professionals working at the Housing Authority of the City of Los Angeles (HACLA)?

Professionals at HACLA often encounter challenges related to navigating complex governmental regulations and ensuring compliance with local, state, and federal housing policies. Balancing the needs of diverse communities while managing limited resources can also be demanding. Team members regularly collaborate with residents, community organizations, and government agencies, requiring strong communication and problem-solving skills. Despite these challenges, the role offers opportunities to make a meaningful impact on affordable housing and community development in Los Angeles.

What are the key skills and qualifications needed to thrive as a Housing Authority of the City of Los Angeles (HACLA) employee, and why are they important?

To thrive as an employee at the Housing Authority of the City of Los Angeles (HACLA), you typically need a background in public administration, social work, or urban planning, often supported by a relevant degree or equivalent experience. Familiarity with HUD regulations, case management systems, and affordable housing software platforms is essential. Strong interpersonal skills, cultural sensitivity, and problem-solving abilities help you work effectively with diverse populations and stakeholders. These competencies are crucial for ensuring efficient program delivery and supporting vulnerable communities through housing services.

What is HACLA?

HACLA stands for the Housing Authority of the City of Los Angeles. It is a public agency that provides affordable housing and rental assistance to low-income individuals and families in Los Angeles. HACLA manages several housing programs, including public housing and the Section 8 Housing Choice Voucher Program, to help residents secure safe and stable housing. The agency also works on community development initiatives and collaborates with other organizations to improve living conditions for Los Angeles residents.

What is the difference between Hacla vs Bus Driver?

AspectHaclaBus Driver
Required CredentialsHigh school diploma or equivalent, CDL license often preferredHigh school diploma or equivalent, CDL license required
Work EnvironmentOffice settings, administrative roles, community outreachOn the road, public transportation vehicles, various routes
Employer & Industry UsageHacla (Housing Authority of the City of Los Angeles) primarily in public housing and transit sectorsPublic transit agencies, private bus companies

Hacla roles typically involve administrative and community-focused tasks within public housing and transit sectors, requiring similar credentials as bus drivers but often with less emphasis on driving. Bus drivers focus on operating vehicles and transporting passengers. Both roles serve the public transit industry but differ in daily responsibilities and work environments.

More about Hacla jobs
What cities are hiring for Hacla jobs? Cities with the most Hacla job openings:
What states have the most Hacla jobs? States with the most job openings for Hacla jobs include:
What job categories do people searching Hacla jobs look for? The top searched job categories for Hacla jobs are:
Hacla jobs near you

Digital Literacy & Learning Lab Coordinator

Build Hope Inc

Los Angeles, CA • On-site

$20/hr

Part-time

Posted 29 days ago

Job description


Location: Mar Vista
Hourly Rate:  $20/hour
Schedule:  Monday–Friday, 12:00-5:00 pm
*Additional hours may be required for community events or special programs.
Overview

Build Hope, Inc. (BHI), originally established as Kids Progress Inc. (KPI) in 2002 by the Housing Authority of the City of Los Angeles (HACLA), operates as an independent 501(c)(3) nonprofit organization. It was created to ensure low-income residents living in HACLA’s properties or receiving Section 8 assistance receive the full social, health, educational, and work opportunities to which they are entitled. BHI’s mission is to advance economic equity and overall well-being of HACLA’s communities.
Since its inception, HACLA has provided in-kind staffing to manage BHI’s operations. Recognizing the need for greater impact and sustainable growth, HACLA has invested in expanding BHI’s organizational capacity, enabling the nonprofit to build its own dedicated team. This strategic investment empowers BHI to expand its reach and deepen its impact within the communities it serves, focusing on four key areas: education, economic mobility, resource resiliency, and service-enriched communities.
As part of our partnership with HACLA, preference may be given to individuals who have participated in HACLA’s Computer Lab Internship Program. However, this position is open to all qualified applicants.
Position Summary

Digital Literacy & Learning Lab Coordinator

The Coordinator will support the delivery of digital literacy programming at BHI Computer Learning Centers (CLCs), helping residents who reside in HACLA affordable housing complexes develop digital skills through coaching, training, and structured learning sessions. This role includes managing computer lab activities, providing individual and small group instruction, and supporting outreach and engagement efforts.
A Day in the Life

Coordinator Responsibilities:

  • Teach small group sessions on computer and internet use, software applications, and online platforms.
  • Provide one-on-one digital coaching.
  • Maintain a safe and welcoming lab environment.
  • Manage computer lab scheduling in coordination with the Lead Coordinator.
  • Develop and deliver training materials based on resident needs.
  • Conduct outreach through door-to-door canvassing, tabling, and flyer distribution.
  • Support program promotion through social media posts, email campaigns, and community canvassing.
  • Assist in data collection, learner progress tracking, and spreadsheet maintenance.
  • Participate in projects and cross-functional initiatives.
  • Provide basic technical support and coordinate with IT for repairs.
Professional Growth Opportunities

  • Digital Inclusion and Equity
  • Data Collection, Evaluation, and Reporting
  • Community Outreach and Engagement
  • Compliance, Laws, and Regulations
  • Communication and Administrative Reporting
Essential Duties and Responsibilities

  • Facilitate digital literacy programs tailored to resident needs.
  • Promote equitable access to technology in CLCs.
  • Maintain records of learner attendance and achievement.
  • Assist with event logistics and setup.
  • Perform basic lab troubleshooting and maintenance coordination.
  • Build strong relationships with residents and community partners.
Preferred Qualifications

  • Strong knowledge of, experience with, and/or skills in using and training on use of computer hardware and software, preferably in digital literacy or education working with affordable housing families, children, seniors, and disabled populations through technology.
  • Ability to embrace the challenge of learning and teaching basic technological concepts related to internet services, computer and device characteristics, and common online services and applications.
  • Passion for digital inclusion and commitment to empowering individuals.
  • Demonstrated experience with online learning platforms, virtual instruction and digital collaboration.
  • Demonstrated experience working with diverse populations, particularly those from underrepresented communities.
  • Demonstrated knowledge of computer hardware, software, internet applications, and AI.
  • Dynamic communication skills, presentation, and interpersonal skills.
  • Strong time management, task management and organizational skills.
  • A positive and team-focused attitude is essential.
  • Ability to work well with people of various backgrounds, abilities, and various age groups independently and with groups of co-workers and patrons.
  • Proficient with Windows and/or Google-based platforms, MS Office Suite, and basic internet tools.
Coordinator
  • Minimum of a high school diploma and some college preferred.
Physical Demands

While performing the duties of this job, the employee is regularly required to talk or hear, stand, walk, use hands to finger, handle or feel, and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.
Additional Information

  • Reliable transportation to assigned HACLA sites is required.
  • Pre-employment background check and drug/alcohol screening is required.
  • This job description is not exhaustive and may be revised as needed to meet programmatic needs.
  • The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.