ZipRecruiter

Log In

1

Workforce Management Analyst Jobs in Tennessee (NOW HIRING)

Defense Logistics Agency

Gather, interpret, analyze and, correlate large amounts of narrative and statistical information ... Provide direction to Directorate managers in the preparation of SF-52 packages. * Serve as the ...

Defense Logistics Agency

Management Analyst

Jackson, TN · On-site

Gather, interpret, analyze and, correlate large amounts of narrative and statistical information ... Provide direction to Directorate managers in the preparation of SF-52 packages. * Serve as the ...

Defense Logistics Agency

Gather, interpret, analyze and, correlate large amounts of narrative and statistical information ... Provide direction to Directorate managers in the preparation of SF-52 packages. * Serve as the ...

Defense Logistics Agency

Management Analyst

Memphis, TN · On-site

Gather, interpret, analyze and, correlate large amounts of narrative and statistical information ... Provide direction to Directorate managers in the preparation of SF-52 packages. * Serve as the ...

Defense Logistics Agency

Gather, interpret, analyze and, correlate large amounts of narrative and statistical information ... Provide direction to Directorate managers in the preparation of SF-52 packages. * Serve as the ...

Defense Logistics Agency

Gather, interpret, analyze and, correlate large amounts of narrative and statistical information ... Provide direction to Directorate managers in the preparation of SF-52 packages. * Serve as the ...

Defense Logistics Agency

Gather, interpret, analyze and, correlate large amounts of narrative and statistical information ... Provide direction to Directorate managers in the preparation of SF-52 packages. * Serve as the ...

Defense Logistics Agency

Gather, interpret, analyze and, correlate large amounts of narrative and statistical information ... Provide direction to Directorate managers in the preparation of SF-52 packages. * Serve as the ...

previous pagenext page

Showing results 21-40

All JobsWorkforce Management Analyst JobsWorkforce Management Analyst Jobs in Tennessee

Workforce Management Analyst information

See Tennessee salary details

$34.9K

$88.6K

$156.6K

How much do workforce management analyst jobs pay per year?

As of Aug 6, 2026, the average yearly pay for workforce management analyst in Tennessee is $88,561.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,700.00 and $120,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a workforce management analyst, and why are they important?

To thrive as a Workforce Management Analyst, you need strong analytical skills, experience in data analysis, and a background in business, mathematics, or a related field. Proficiency with workforce management software (e.g., NICE, Genesys, Verint), advanced Excel skills, and sometimes certification in workforce management are typically required. Exceptional problem-solving abilities, attention to detail, and effective communication help analysts interpret data and collaborate with stakeholders. These skills are essential for optimizing staffing, improving operational efficiency, and supporting data-driven decision-making in dynamic environments.

What is a workforce management analyst?

A workplace management analyst observes a company to develop strategies to improve overall operations. As a workforce management analyst, your primary job duties include interviewing staff, observing the team in action, reading through company manuals, and collecting information related to company finances and spending. You then analyze this data and help the management team develop a plan to improve staff performance. The career requires at least a bachelor’s degree, usually in business or human resources. Additional qualifications include strong communication skills and experience with data analysis. Though some workplace management analysts work for a single organization, many work as consultants for a variety of companies.

What does a workforce management analyst do?

A Workforce Management Analyst is responsible for analyzing staffing needs, forecasting workload, and ensuring that the right number of employees are scheduled to meet business demands. They use data analysis and various software tools to optimize employee schedules, monitor real-time operations, and recommend improvements for efficiency. Their work helps organizations maintain productivity, reduce labor costs, and improve customer service by ensuring adequate coverage during peak times.

What is the difference between Workforce Management Analyst vs Workforce Planning Analyst?

AspectWorkforce Management AnalystWorkforce Planning Analyst
Primary FocusOptimizing staffing, scheduling, and real-time workforce operationsStrategic forecasting and long-term staffing plans
Skills & CertificationsData analysis, scheduling tools, communication skillsData analysis, forecasting, industry knowledge
Work EnvironmentContact centers, customer service, operationsCorporate planning, HR, operations departments
Common UsageUsed in call centers, retail, healthcareUsed in large organizations, consulting firms

While both roles involve workforce data analysis, the Workforce Management Analyst focuses on daily staffing and scheduling, ensuring operational efficiency. The Workforce Planning Analyst emphasizes strategic forecasting and long-term staffing strategies. Both roles require analytical skills and industry knowledge but serve different organizational needs.

How does a workforce management analyst typically collaborate with operations and HR teams to optimize staffing levels?

A Workforce Management Analyst works closely with both operations and HR teams to ensure staffing aligns with business needs. They analyze historical data and forecast demand, then communicate recommendations to operations managers for scheduling adjustments. Regular meetings with HR help address hiring needs or skills gaps, and analysts often provide actionable insights to both departments to enhance efficiency. This collaboration ensures the right number of staff are available at the right times, improving overall productivity and employee satisfaction.

Is a Workforce Management Analyst a good career?

A Workforce Management Analyst is a valuable role focused on optimizing staffing, scheduling, and resource allocation using tools like workforce management software. It offers opportunities for career growth, requires analytical skills, and is in demand across industries such as customer service, healthcare, and retail. The role often involves data analysis, forecasting, and collaboration with management to improve operational efficiency.
More about Workforce Management Analyst jobs
What are the most commonly searched types of Workforce Management Analyst jobs in Tennessee? The most popular types of Workforce Management Analyst jobs in Tennessee are:
What are popular job titles related to Workforce Management Analyst jobs in Tennessee? For Workforce Management Analyst jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Workforce Management Analyst jobs in Tennessee look for? The top searched job categories for Workforce Management Analyst jobs in Tennessee are:
What cities in Tennessee are hiring for Workforce Management Analyst jobs? Cities in Tennessee with the most Workforce Management Analyst job openings:
What are popular job titles related to Workforce Management Analyst jobs in TN? For Workforce Management Analyst jobs in TN, the most frequently searched job titles are:
Workforce Management Analyst jobs near you
Infographic showing various Workforce Management Analyst job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $88,561 per year, or $42.6 per hour.

Management Analyst

SD Department of Veterans Affairs

Nashville, TN • On-site

$74K/yr

Other

Re-posted 16 days ago

Job description

This position is located in the Benefit Eligibility Support Team Division (BEST) for the Nashville, TN Regional Office. The primary purpose of this position is to assist the BEST Division Manager and staff, advising them on the effectiveness and efficiency with which the BEST Division carries out its programs and functions. The incumbent performs analytical and evaluative work associated with line and program activities.Qualifications:To qualify for this position, applicants must meet all requirements by the closing date of this announcement:07/31/2026.
TIME-IN-GRADE REQUIREMENT: As a current Federal, GS employee you must meet time-in-grade requirements by the closing date of this announcement.
  • For a GS-11 position you must have served 52 weeks at the GS-9 level.
  • If you are a current VBA employee outside of the commuting area seeking reassignment or change to lower grade via this vacancy announcement, you must currently hold the GS-11 (or higher) and the promotion potential of your current position must be at least GS-11.
The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.
MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience and/or education as described below:
GS-11 Grade Level:
  • Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade (GS-9) in the normal line of progression for the occupation in the organization. Specialized experience such as: Collecting and researching data for evaluations of programs/operations; Researching laws, regulations, guidelines, and approved procedures to provide findings; Communicating information to management, both orally and in writing.
  • Education Substitution: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must possess a Ph.D. or equivalent doctoral degree or successful completion of three (3) years of progressively higher-level graduate education leading to such a degree or a LL.M., if related, and obtained in an accredited college or university. Note: Transcripts Required
Combining Education & Experience: If you do not fully meet the length of experience and education described for a specific grade level (e.g. have six months of experience and some coursework but not a degree), the two can be combined to total 100% of the requirement. Click here for more information.
Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week.
Physical Requirements: The work is primarily sedentary. Some walking is required for the tasks concerned.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.Education:A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://www.ed.gov/about/initiatives/international-affairs/recognition-of-foreign-qualifications.
You may submit unofficial transcripts when applying. However, if you are selected for the position, you will be required to provide an official transcript or a statement from the institution (e.g., from the registrar, dean, or other appropriate official) or equivalent documentation prior to the start date.Employment Type: OTHER

Apply