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Workforce Management Analyst Jobs in Tennessee (NOW HIRING)

Defense Logistics Agency

Gather, interpret, analyze and, correlate large amounts of narrative and statistical information ... Provide direction to Directorate managers in the preparation of SF-52 packages. * Serve as the ...

Defense Logistics Agency

Gather, interpret, analyze and, correlate large amounts of narrative and statistical information ... Provide direction to Directorate managers in the preparation of SF-52 packages. * Serve as the ...

Defense Logistics Agency

Gather, interpret, analyze and, correlate large amounts of narrative and statistical information ... Provide direction to Directorate managers in the preparation of SF-52 packages. * Serve as the ...

Defense Logistics Agency

Gather, interpret, analyze and, correlate large amounts of narrative and statistical information ... Provide direction to Directorate managers in the preparation of SF-52 packages. * Serve as the ...

Defense Logistics Agency

Gather, interpret, analyze and, correlate large amounts of narrative and statistical information ... Provide direction to Directorate managers in the preparation of SF-52 packages. * Serve as the ...

Defense Logistics Agency

Gather, interpret, analyze and, correlate large amounts of narrative and statistical information ... Provide direction to Directorate managers in the preparation of SF-52 packages. * Serve as the ...

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Showing results 21-40

All JobsWorkforce Management Analyst JobsWorkforce Management Analyst Jobs in Tennessee

Workforce Management Analyst information

See Tennessee salary details

$34.9K

$88.6K

$156.6K

How much do workforce management analyst jobs pay per year?

As of Aug 7, 2026, the average yearly pay for workforce management analyst in Tennessee is $88,561.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,700.00 and $120,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a workforce management analyst, and why are they important?

To thrive as a Workforce Management Analyst, you need strong analytical skills, experience in data analysis, and a background in business, mathematics, or a related field. Proficiency with workforce management software (e.g., NICE, Genesys, Verint), advanced Excel skills, and sometimes certification in workforce management are typically required. Exceptional problem-solving abilities, attention to detail, and effective communication help analysts interpret data and collaborate with stakeholders. These skills are essential for optimizing staffing, improving operational efficiency, and supporting data-driven decision-making in dynamic environments.

What is a workforce management analyst?

A workplace management analyst observes a company to develop strategies to improve overall operations. As a workforce management analyst, your primary job duties include interviewing staff, observing the team in action, reading through company manuals, and collecting information related to company finances and spending. You then analyze this data and help the management team develop a plan to improve staff performance. The career requires at least a bachelor’s degree, usually in business or human resources. Additional qualifications include strong communication skills and experience with data analysis. Though some workplace management analysts work for a single organization, many work as consultants for a variety of companies.

What does a workforce management analyst do?

A Workforce Management Analyst is responsible for analyzing staffing needs, forecasting workload, and ensuring that the right number of employees are scheduled to meet business demands. They use data analysis and various software tools to optimize employee schedules, monitor real-time operations, and recommend improvements for efficiency. Their work helps organizations maintain productivity, reduce labor costs, and improve customer service by ensuring adequate coverage during peak times.

What is the difference between Workforce Management Analyst vs Workforce Planning Analyst?

AspectWorkforce Management AnalystWorkforce Planning Analyst
Primary FocusOptimizing staffing, scheduling, and real-time workforce operationsStrategic forecasting and long-term staffing plans
Skills & CertificationsData analysis, scheduling tools, communication skillsData analysis, forecasting, industry knowledge
Work EnvironmentContact centers, customer service, operationsCorporate planning, HR, operations departments
Common UsageUsed in call centers, retail, healthcareUsed in large organizations, consulting firms

While both roles involve workforce data analysis, the Workforce Management Analyst focuses on daily staffing and scheduling, ensuring operational efficiency. The Workforce Planning Analyst emphasizes strategic forecasting and long-term staffing strategies. Both roles require analytical skills and industry knowledge but serve different organizational needs.

How does a workforce management analyst typically collaborate with operations and HR teams to optimize staffing levels?

A Workforce Management Analyst works closely with both operations and HR teams to ensure staffing aligns with business needs. They analyze historical data and forecast demand, then communicate recommendations to operations managers for scheduling adjustments. Regular meetings with HR help address hiring needs or skills gaps, and analysts often provide actionable insights to both departments to enhance efficiency. This collaboration ensures the right number of staff are available at the right times, improving overall productivity and employee satisfaction.

Is a Workforce Management Analyst a good career?

A Workforce Management Analyst is a valuable role focused on optimizing staffing, scheduling, and resource allocation using tools like workforce management software. It offers opportunities for career growth, requires analytical skills, and is in demand across industries such as customer service, healthcare, and retail. The role often involves data analysis, forecasting, and collaboration with management to improve operational efficiency.
More about Workforce Management Analyst jobs
What are the most commonly searched types of Workforce Management Analyst jobs in Tennessee? The most popular types of Workforce Management Analyst jobs in Tennessee are:
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What cities in Tennessee are hiring for Workforce Management Analyst jobs? Cities in Tennessee with the most Workforce Management Analyst job openings:
What are popular job titles related to Workforce Management Analyst jobs in TN? For Workforce Management Analyst jobs in TN, the most frequently searched job titles are:
Workforce Management Analyst jobs near you
Infographic showing various Workforce Management Analyst job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $88,561 per year, or $42.6 per hour.

Vice President, Financial Operations and Workforce Management

Ardent Health

Brentwood, TN • On-site

Full-time

Re-posted 6 days ago

Ardent Health Services rating

6.8

Company rating: 6.8 out of 10

Based on 143 frontline employees who took The Breakroom Quiz

492nd of 887 rated healthcare providers

Job description

Overview
Ardent Health is a leading provider of healthcare in communities across the country. With a focus on consumer-friendly processes and investments in innovative services and technologies, Ardent is passionate about making healthcare better and easier to access. We are driven by our purpose of caring for people: our patients, our communities and one another.
 
Located in Brentwood, Tennessee, Ardent has earned a reputation as one of the industry’s strongest and most innovative healthcare systems. Our facilities and clinics are consistently recognized among healthcare’s best employers. We recognize each hospital and clinic is as unique as the community it serves. We strive to maintain strong community ties through advisory boards, contributions, charitable care, education and outreach.
 
Ardent includes:
  • 30 hospitals
  • 280 sites of care
  • 4,281 beds
  • 24,000+ team members
  • 8,200+ nurses
  • 1,800+ aligned providers
  • 5.8M annual provider encounters
  • 421 medical residents
 
Ardent makes considerable investments in people, technology, facilities, and communities, producing high quality care and extraordinary results. From newly constructed facilities and expanded services, to lifesaving technology and outstanding opportunities for employees, Ardent is committed to providing its hospitals and clinics the tools needed to succeed.
 
We believe it is this mix of corporate support and local autonomy that equips our teams for success.

POSITION SUMMARY:

The Vice President, Financial Operations & Workforce Management delivers high-impact strategic and operational support to Regional CFOs by strengthening income statement ownership and driving disciplined financial and operational management practices. The VP standardizes operating routines, including monthly reviews, weekly projections, and budget-to-actual analysis, to improve accountability and financial outcomes. The role leads workforce management and revenue cycle performance to align staffing, productivity, and cash flow with enterprise objectives. Through dashboards, KPIs, and AI-enabled analytics, the VP enhances decision-making, automation, and performance visibility. The role also builds organizational capability and fosters a culture of accountability, transparency, and continuous improvement.


Responsibilities
  • Provides strategic and operational support to Regional CFOs to enhance financial performance and decision-making.
  • Partners with finance leaders to ensure ownership and accountability of income statements, driving improved visibility and performance outcomes.
  • Leads and standardizes monthly operating reviews, ensuring disciplined analysis of financial and operational performance.
  • Drives weekly forecasting and projection processes to improve accuracy, agility, and responsiveness to changing business conditions.
  • Oversees and supports annual budgeting processes, ensuring alignment with enterprise goals and financial targets.
  • Provides leadership and oversight of workforce management strategies, including labor planning, productivity benchmarks, and staffing optimization.
  • Collaborates with operational leaders to align staffing models with volume, acuity, and financial performance objectives.
  • Implements best practices in workforce analytics and labor cost management.
  • Leverages deep knowledge of revenue cycle operations to optimize cash flow, reimbursement, and overall financial performance while identifying improvements across billing, collections, coding, and payer performance.
  • Establishes and enforces disciplined operating routines, including monthly operating reviews, weekly performance projections, and budget-to-actual reviews, while conducting service line performance analysis to drive growth, margin improvement, and operational efficiencies.
  • Develops and deploys standardized performance dashboards, KPIs, and AI-enabled analytics to enhance forecasting, automate reporting, improve predictive modeling, and streamline workflows.
  • Educates and coaches finance and operational leaders, building organizational capability in financial literacy, operational rigor, data-driven decision-making, and fostering a culture of accountability, transparency, and continuous improvement.

Qualifications

Job Requirements:

  • Bachelor’s degree in finance, business administration, or related field
  • 10+ years of progressive leadership experience in finance, operations, or enterprise services within healthcare or a complex multi-site organization, including 5+ years as CFO
  • Demonstrated experience in supporting senior finance leaders and implementing enterprise-wide financial routines and disciplines
  • Proven expertise in workforce management and labor optimization strategies
  • Strong background in financial operations and revenue cycle management
  • Deep understanding of financial statements, budgeting and forecasting, and operational analytics
  • Ability to translate complex data into actionable insights
  • Strong communication and change management capabilities

Preferred Job Requirements:

  • Master’s degree in finance, business administration, or related field

#LI-KS1

Qualifications:

Job Requirements:

  • Bachelor’s degree in finance, business administration, or related field
  • 10+ years of progressive leadership experience in finance, operations, or enterprise services within healthcare or a complex multi-site organization, including 5+ years as CFO
  • Demonstrated experience in supporting senior finance leaders and implementing enterprise-wide financial routines and disciplines
  • Proven expertise in workforce management and labor optimization strategies
  • Strong background in financial operations and revenue cycle management
  • Deep understanding of financial statements, budgeting and forecasting, and operational analytics
  • Ability to translate complex data into actionable insights
  • Strong communication and change management capabilities

Preferred Job Requirements:

  • Master’s degree in finance, business administration, or related field

#LI-KS1

Education:UNAVAILABLEEmployment Type: FULL_TIME

What Ardent Health Services employees say

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About Ardent Health Services

Sourced by ZipRecruiter

With 30 hospitals and hundreds of clinics, Ardent Health Services is a premier provider of health care services, delivered with compassion for patients and their families and with respect for employees, physicians and other health professionals. Nearly half of our facilities have been recognized among healthcare's best places to work.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Nashville, TN, US

Year founded

1993

Social media

Twitter

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