ZipRecruiter

Log In

1

Virtual Phone Operator Jobs (NOW HIRING)

MCI Careers

Virtual Banker - Evenings

Savannah, GA · Remote

Deliver exceptional service via online and phone channels. * Process deposits, transfers, and ... MCI is the holding company for a diverse lineup of tech-enabled business services operating ...

MCI Careers

Virtual Banker - Mid-Shift

Savannah, GA · Remote

Respond to customer inquiries through phone, chat, and email. * Assist clients with account access ... MCI is the holding company for a diverse lineup of tech-enabled business services operating ...

Pomelo Care

Pediatric Registered Nurse (Part-Time)

$78K - $83K/yr

Our team includes clinicians, technologists, operators, and problem-solvers working together to ... Experience providing virtual, phone or in-person pediatric triage care * Flexible and agile thinker ...

MCI Careers

Virtual Banker Mid-Shift

Savannah, GA · Remote

Respond to customer inquiries through phone, chat, and email. * Assist clients with account access ... MCI is the holding company for a diverse lineup of tech-enabled business services operating ...

Hyatt

Substitute PBX - Telephone Operator

New York, NY · On-site

... phone demeanor. The PBX Telephone Operator must work well handling a high volume of calls. The PBX ... View our Virtual Reality Experience to spend a 'day in the life' of a hospitality professional at a ...

next page

Showing results 1-20

All JobsPhone Operator JobsVirtual Phone Operator Jobs

Virtual Phone Operator information

See salary details

$9

$17

$25

How much do virtual phone operator jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for virtual phone operator in the United States is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.47 per hour, depending on experience, location, and employer.

What are the typical work hours and environment for a Virtual Phone Operator role?

Virtual Phone Operators often work remotely from home and may have flexible or fixed schedules, depending on the employer’s needs. Shifts can range from traditional business hours to evenings and weekends, especially if the company offers 24/7 support. You’ll generally be part of a distributed team, staying connected through digital communication tools and collaborating with supervisors or co-workers virtually. This remote setup offers flexibility, but also requires strong time management and the ability to stay focused and responsive in a home environment.

What are the key skills and qualifications needed to thrive in the Virtual Phone Operator position, and why are they important?

To thrive as a Virtual Phone Operator, you need strong verbal communication, active listening, and multitasking abilities, typically with a high school diploma or equivalent. Familiarity with phone system software, CRM tools, and call management platforms like VoIP or cloud-based systems is usually required. Outstanding customer service, problem-solving skills, and professionalism under pressure make candidates excel in this role. These skills ensure efficient call handling, high customer satisfaction, and seamless remote communication for organizations.

What is a Virtual Phone Operator job?

A Virtual Phone Operator is a remote professional who answers and manages phone calls on behalf of a company or client. Their responsibilities may include handling customer inquiries, directing calls, scheduling appointments, and providing basic support. This role requires strong communication skills, a quiet workspace, and the ability to multitask efficiently. Many businesses hire Virtual Phone Operators to ensure professional and responsive phone support without needing in-house staff.

More about Virtual Phone Operator jobs
What cities are hiring for Virtual Phone Operator jobs? Cities with the most Virtual Phone Operator job openings:
What are the most commonly searched types of Phone Operator jobs? The most popular types of Phone Operator jobs are:
What states have the most Virtual Phone Operator jobs? States with the most job openings for Virtual Phone Operator jobs include:
What job categories do people searching Virtual Phone Operator jobs look for? The top searched job categories for Virtual Phone Operator jobs are:
Virtual Phone Operator jobs near you
Infographic showing various Virtual Phone Operator job openings in the United States as of July 2026, with employment types broken down into 40% Full Time, 58% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $37,148 per year, or $17.9 per hour.
Legal Customer Service Representative I

Legal Customer Service Representative I

Loves Travel Stops & Country Store

Oklahoma City, OK

$15/hr

Other

Medical, Dental, Vision, PTO

Posted 21 days ago

Love's Travel Stops rating

5.8

Company rating: 5.8 out of 10

Based on 777 frontline employees who took The Breakroom Quiz

396th of 724 rated retailers

Job description

Req ID: 479708  

TVC Pro-Driver is a member of the Love's Family of Companies and is a commercial driver's license (CDL) protection subscription service with more than thirty-five years of experience assisting individual drivers and fleets in reducing or dismissing fines, preventing downtime for court and protecting compliance, safety and accountability (CSA) scores.

Benefits: * $15 -p/hr * Paid Time Off * Flexible Scheduling * Medical/Dental/Vision Insurance after 30 days * Career Development * Hiring Immediately

Welcome to TVC! The Outbound Legal Customer Service Representative (Legal CSR) acts as the first point of contact for our Pro-Driver members, answering and managing their inquiries for information or service

Job Functions:
Provide excellent customer service for members, attorneys, and associates through quality outbound phone calls. 
Place a minimum of 10 outbound calls by phone call, per hour
Achieve and maintain a maximum 5-minute average call handle time
Utilize a maximum of 30 minutes in Follow-Up status. (Follow-Up status is defined as time unavailable after a call.)
Obtain specific information about membership and input into TVC personal portal
Precisely note member files that accurately reflects the interaction
Clearly explain and provide instruction to ensure the member completes any necessary paperwork, follows specific and applicable procedures for their situation
Submit planned leave requests 6 or more business days prior to the time being requested
Maintain good attendance by being present and available during assigned shifts
Report directly to Supervisor1 business day or more in advance for unplanned leave or emergencies. 
Achieve and maintain effective, responsive, and prompt communications with Manager, Supervisor and staff through virtual channels (I.e. Email, Phone Call, Teams Instant Message and Teams Meetings.)
Complete assigned training material to company standards (I.e. KnowBe4, Lessonly, Virtual, Ongoing Training and/or Instructor-Led.)
Staying aware of TVC Pro-Driver policies, plans, services, and procedures.
Perform all other duties as assigned and required
Employee will be expected to handle inbound calls in the event the outbound call volume is low. 


Experience and Qualifications
High School Diploma (or GED) required (or relevant work experience) 
2+ years customer service experience
Must be fluent in English 
Working knowledge of MSOffice, data entry applications, Virtual Phone Systems, and conducting internet searches
Keying speed of a minimum of 35 WPM


Skills
Exceptional communication and interpersonal skills with an emphasis on customer service, including telephone etiquette, voice quality, articulation and listening skills
Ability to work independently and with a team in a fast-paced environment
Fluent in virtual communications. (Emails, Instant Messaging and Calls)
Familiarity with legal terms is a plus
Physical Requirements
Specific vision abilities may include close vision, distance vision, color vision, depth perception and the ability to adjust focus. 


Schedule
40 hours per week (overtime as needed)


Location
The location assignment is remote. 
This location is subject to change and/or the position may be required to operate in additional locations.

Our Culture: 

Fueling customers' journeys since 1964, innovation leads the way for this family-owned and operated business headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Giving back to communities and an inclusive workplace are hallmarks of the award-winning culture.

Love's is an Equal Opportunity Employer. Veterans encouraged to apply.

What Love's Travel Stops employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply