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Virtual Phone Operator Jobs in California (NOW HIRING)

KBS

Warehouse Forklift Operator

Visalia, CA · On-site

$17.35/hr

In accordance with applicable local laws, cell phone reimbursement is provided to support the use ... Affordable Limited Medical Insurance (Coterie) which includes virtual access to US board-certified ...

Kellermeyer CO

Warehouse Forklift Operator

Rialto, CA · On-site

$17.50/hr

In accordance with applicable local laws, cell phone reimbursement is provided to support the use ... Affordable Limited Medical Insurance (Coterie) which includes virtual access to US board-certified ...

KBS

Warehouse Forklift Operator

Rialto, CA · On-site

$17.50/hr

In accordance with applicable local laws, cell phone reimbursement is provided to support the use ... Affordable Limited Medical Insurance (Coterie) which includes virtual access to US board-certified ...

Kellermeyer CO

Warehouse Forklift Operator

Visalia, CA · On-site

$17.35/hr

In accordance with applicable local laws, cell phone reimbursement is provided to support the use ... Affordable Limited Medical Insurance (Coterie) which includes virtual access to US board-certified ...

Forhyre

Senior Windows Engineer

Los Angeles, CA

Technical Support Engineer responsibilities include resolving network issues, configuring operating ... For more complex problems that require nuanced instruction, you will contact clients via phone and ...

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Virtual Phone Operator information

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How much do virtual phone operator jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for virtual phone operator in California is $17.63, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $19.23 per hour, depending on experience, location, and employer.

What are the typical work hours and environment for a Virtual Phone Operator role?

Virtual Phone Operators often work remotely from home and may have flexible or fixed schedules, depending on the employer’s needs. Shifts can range from traditional business hours to evenings and weekends, especially if the company offers 24/7 support. You’ll generally be part of a distributed team, staying connected through digital communication tools and collaborating with supervisors or co-workers virtually. This remote setup offers flexibility, but also requires strong time management and the ability to stay focused and responsive in a home environment.

What are the key skills and qualifications needed to thrive in the Virtual Phone Operator position, and why are they important?

To thrive as a Virtual Phone Operator, you need strong verbal communication, active listening, and multitasking abilities, typically with a high school diploma or equivalent. Familiarity with phone system software, CRM tools, and call management platforms like VoIP or cloud-based systems is usually required. Outstanding customer service, problem-solving skills, and professionalism under pressure make candidates excel in this role. These skills ensure efficient call handling, high customer satisfaction, and seamless remote communication for organizations.

What is a Virtual Phone Operator job?

A Virtual Phone Operator is a remote professional who answers and manages phone calls on behalf of a company or client. Their responsibilities may include handling customer inquiries, directing calls, scheduling appointments, and providing basic support. This role requires strong communication skills, a quiet workspace, and the ability to multitask efficiently. Many businesses hire Virtual Phone Operators to ensure professional and responsive phone support without needing in-house staff.

What are the most commonly searched types of Phone Operator jobs in California? The most popular types of Phone Operator jobs in California are:
What are popular job titles related to Virtual Phone Operator jobs in California? For Virtual Phone Operator jobs in California, the most frequently searched job titles are:
What job categories do people searching Virtual Phone Operator jobs in California look for? The top searched job categories for Virtual Phone Operator jobs in California are:
What cities in California are hiring for Virtual Phone Operator jobs? Cities in California with the most Virtual Phone Operator job openings:
Virtual Phone Operator jobs near you

Virtual Receptionist / Patient Care Coordinator

Boogieteam

Los Angeles, CA • Remote

$18.75 - $24.75/hr

Part-time

Posted 6 days ago

Job description

About the Role

A rapidly growing medical spa and aesthetics group is looking for a warm, professional, and highly organized After-Hours Virtual Receptionist / Patient Care Coordinator to support patients outside of normal business hours.

In this role, you will be the first point of contact for patients during evenings, weekends, and holidays as needed. You will help answer inbound calls, schedule appointments, provide clinic information, document patient interactions, and deliver a polished, concierge-level experience across multiple clinic locations.

This is a part-time remote role with the opportunity to grow into more hours and responsibilities based on performance and business needs.

Key Responsibilities
  • Answer inbound after-hours, weekend, and holiday calls promptly and professionally
  • Schedule, reschedule, and cancel patient appointments using the clinic's scheduling software
  • Identify the correct clinic location based on patient needs, provider availability, and appointment type
  • Answer basic questions about treatments, providers, office hours, pricing, and clinic locations
  • Collect accurate patient information and document all calls, notes, and follow-ups clearly
  • Follow call scripts, SOPs, scheduling guidelines, and escalation procedures
  • Escalate urgent patient concerns according to company protocols
  • Share detailed call notes and updates with the daytime front desk team
  • Assist with appointment confirmations, reminder calls, and follow-up calls as needed
  • Conduct outbound retention calls to help re-engage patients and reduce cancellations
  • Deliver a luxury, patient-centered experience on every call
Requirements
  • Must be based in the Philippines and able to work remotely.
  • Minimum of 2 years of experience as a virtual receptionist, customer service representative, appointment setter, or similar role
  • Previous experience in a medical spa, aesthetics, dermatology, dental, cosmetic surgery, or healthcare environment is highly preferred
  • Excellent spoken and written English with a professional phone presence
  • Friendly, empathetic, patient, and customer-focused communication style
  • Strong multitasking, organization, and attention to detail
  • Comfortable following scripts while keeping conversations natural and warm
  • Able to quickly learn new software, scheduling systems, and clinic workflows
  • Reliable high-speed internet connection with backup connectivity
  • Quiet home office or professional remote workspace
  • Noise-canceling headset required
  • Availability to work evenings, weekends, Sundays, and holidays as needed
Nice to Have

  • Experience using Zenoti or similar scheduling platforms

  • Experience with HubSpot, VoIP phone systems, Google Workspace, or Microsoft Office
  • Background supporting multiple clinic locations or multi-location scheduling
  • Experience handling appointment confirmations, reminder calls, and patient retention calls
  • Experience working in luxury service, beauty, wellness, or healthcare-related industries
Work Setup

  • Remote, Philippines-based

  • Part-time with opportunity to grow

  • Working hours: Evenings, weekends, including Sundays, and holidays as needed