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Virtual Phone Operator Jobs in California (NOW HIRING)

Technical Support Engineer responsibilities include resolving network issues, configuring operating ... For more complex problems that require nuanced instruction, you will contact clients via phone and ...

MUST BE AVAILABLE FOR A VIRTUAL INTERVIEW Background check required We're seeking a friendly ... Requirements Primary Responsibilities Operating the register and processing payments (cash, checks ...

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MUST BE AVAILABLE FOR A VIRTUAL INTERVIEW Background check required We're seeking a friendly ... Operating the register and processing payments (cash, checks, credit cards) * Providing excellent ...

The IT Specialist performs Tier one and two network, systems, and phone support in accordance with ... Configuring, operating, maintaining, defending, troubleshooting, and repairing the Virtual Local ...

The IT Specialist performs Tier one and two network, systems, and phone support in accordance with ... Configuring, operating, maintaining, defending, troubleshooting, and repairing the Virtual Local ...

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Virtual Phone Operator information

See California salary details

$9

$17

$24

How much do virtual phone operator jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for virtual phone operator in California is $17.63, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $19.23 per hour, depending on experience, location, and employer.

What are the typical work hours and environment for a virtual phone operator role?

Virtual Phone Operators often work remotely from home and may have flexible or fixed schedules, depending on the employer’s needs. Shifts can range from traditional business hours to evenings and weekends, especially if the company offers 24/7 support. You’ll generally be part of a distributed team, staying connected through digital communication tools and collaborating with supervisors or co-workers virtually. This remote setup offers flexibility, but also requires strong time management and the ability to stay focused and responsive in a home environment.

What are the key skills and qualifications needed to thrive in the virtual phone operator position, and why are they important?

To thrive as a Virtual Phone Operator, you need strong verbal communication, active listening, and multitasking abilities, typically with a high school diploma or equivalent. Familiarity with phone system software, CRM tools, and call management platforms like VoIP or cloud-based systems is usually required. Outstanding customer service, problem-solving skills, and professionalism under pressure make candidates excel in this role. These skills ensure efficient call handling, high customer satisfaction, and seamless remote communication for organizations.

What is a virtual phone operator?

A Virtual Phone Operator is a remote professional who answers and manages phone calls on behalf of a company or client. Their responsibilities may include handling customer inquiries, directing calls, scheduling appointments, and providing basic support. This role requires strong communication skills, a quiet workspace, and the ability to multitask efficiently. Many businesses hire Virtual Phone Operators to ensure professional and responsive phone support without needing in-house staff.

What are the most commonly searched types of Phone Operator jobs in California?

The most popular types of Phone Operator jobs in California are:

What job categories do people searching Virtual Phone Operator jobs in California look for?

The top searched job categories for Virtual Phone Operator jobs in California are:

What cities in California are hiring for Virtual Phone Operator jobs?

Cities in California with the most Virtual Phone Operator job openings:

Senior Windows Engineer

Forhyre

Los Angeles, CA • On-site

Full-time

Re-posted 6 days ago


Job description

We are looking for a Senior Windows Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs.

Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support. You will use email and chat applications to give clients quick answers to simple IT issues. For more complex problems that require nuanced instruction, you will contact clients via phone and/or provide clear, written instructions and technical manuals.

To be qualified for this role, you should hold a degree in a relevant field, like Computer Science, IT or Software Engineering. Microsoft, Cisco, Linux or similar certification is a plus. If you’re naturally a helper, enjoy assisting people with computer issues and are able to explain technical details simply, we’d like to meet you.

Ultimately, you will be a person that our customer's trust. They will rely on you to provide timely and accurate solutions to their technical problems.

Responsibilities

  • Research and identify solutions to software and hardware issues
  • Diagnose and troubleshoot technical issues, including account setup and network configuration
  • Ask customers targeted questions to quickly understand the root of the problem
  • Track computer system issues through to resolution, within agreed time limits
  • Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue
  • Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
  • Provide prompt and accurate feedback to customers
  • Refer to the internal database or external resources to provide accurate tech solutions
  • Ensure all issues are properly logged
  • Prioritize and manage several open issues at one time
  • Follow up with clients to ensure their IT systems are fully functional after troubleshooting
  • Prepare accurate and timely reports
  • Document technical knowledge in the form of notes and manuals
  • Maintain jovial relationships with clients

Requirements

  • Hands on experience on Windows Server (2008/2012/2016) Administration.
  • Understanding of Active Directory, DNS, DHCP.
  • Windows Disk Management (diskpart, partition concepts).
  • Patching lifecycle understanding & patching experience, providing end to end support to patching activity.
  • EOL upgrade understanding.
  • Build new virtual servers as part of migrating 2008 servers to 2016 servers.
  • Experience on Client ESXi, and VSphere 5.x & 6.x and above environments with vCenter Management, Consolidated Backup, DRS, HA, vMotion, svMotion and FT.
  • Client Administration experience including cloning, disk expansion, basic troubleshooting, virtual appliances.
  • Experience on guest OS installation, setting up of VM priorities, Cloning, Snapshots
  • Experience with Microsoft clustering in a Client environment.
  • Troubleshooting skills both with hardware and software in windows environment.
  • Knowledge on RAID Configurations.
  • Backup and restore concepts, troubleshoot if any issues arise during backup failure.
  • ITIL concepts - Knowledge of change management process and experience planning and executing scheduled changes.