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Virtual Phone Operator Jobs (NOW HIRING)

Comfortable with a mix of in-person (door-knocking, site visits) and virtual (phone, email ... owner/operators * Strong consultative, value-based selling skills * Excellent presentation ...

Comfortable with a mix of in-person (door-knocking, site visits) and virtual (phone, email ... owner/operators * Strong consultative, value-based selling skills * Excellent presentation ...

Comfortable with a mix of in-person (door-knocking, site visits) and virtual (phone, email ... owner/operators * Strong consultative, value-based selling skills * Excellent presentation ...

Deliver exceptional service via online and phone channels. * Process deposits, transfers, and ... MCI is the holding company for a diverse lineup of tech-enabled business services operating ...

Telecomm/VoIP Manager

Tolleson, AZ · Remote

$105K - $118K/yr

Provide support and troubleshooting to EMCOR operating companies to ensure the reliability of ... virtual phone systems running on VMWare and Microsoft Teams calling is preferred Ability to learn ...

EMCOR Group, Inc.

Tolleson, AZ · On-site

$105K - $118K/yr

Provide support and troubleshooting to EMCOR operating companies to ensure the reliability of ... virtual phone systems running on VMWare and Microsoft Teams calling is preferred • Ability to ...

Telecomm/VoIP Manager

Tolleson, AZ · On-site +1

$105K - $118K/yr

Provide support and troubleshooting to EMCOR operating companies to ensure the reliability of ... virtual phone systems running on VMWare and Microsoft Teams calling is preferred • Ability to ...

Manage agents within a designated area of responsibility using in-person, virtual, phone, and email ... Adheres to the GEICO Code of Conduct, company policies and operating principles. * Meets attendance ...

Respond to customer inquiries through phone, chat, and email. * Assist clients with account access ... MCI is the holding company for a diverse lineup of tech-enabled business services operating ...

Respond to customer inquiries through phone, chat, and email. * Assist clients with account access ... MCI is the holding company for a diverse lineup of tech-enabled business services operating ...

... hire Virtual Desktop Infrastructure Operators for jobs Durham, North Carolina and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ...

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Virtual Phone Operator information

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How much do virtual phone operator jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for virtual phone operator in the United States is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.47 per hour, depending on experience, location, and employer.

What is a virtual phone operator?

A Virtual Phone Operator is a remote professional who answers and manages phone calls on behalf of a company or client. Their responsibilities may include handling customer inquiries, directing calls, scheduling appointments, and providing basic support. This role requires strong communication skills, a quiet workspace, and the ability to multitask efficiently. Many businesses hire Virtual Phone Operators to ensure professional and responsive phone support without needing in-house staff.

What are the key skills and qualifications needed to thrive in the virtual phone operator position, and why are they important?

To thrive as a Virtual Phone Operator, you need strong verbal communication, active listening, and multitasking abilities, typically with a high school diploma or equivalent. Familiarity with phone system software, CRM tools, and call management platforms like VoIP or cloud-based systems is usually required. Outstanding customer service, problem-solving skills, and professionalism under pressure make candidates excel in this role. These skills ensure efficient call handling, high customer satisfaction, and seamless remote communication for organizations.

What are the typical work hours and environment for a virtual phone operator role?

Virtual Phone Operators often work remotely from home and may have flexible or fixed schedules, depending on the employer’s needs. Shifts can range from traditional business hours to evenings and weekends, especially if the company offers 24/7 support. You’ll generally be part of a distributed team, staying connected through digital communication tools and collaborating with supervisors or co-workers virtually. This remote setup offers flexibility, but also requires strong time management and the ability to stay focused and responsive in a home environment.

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What cities are hiring for Virtual Phone Operator jobs?

Cities with the most Virtual Phone Operator job openings:

What are the most commonly searched types of Phone Operator jobs?

The most popular types of Phone Operator jobs are:

What states have the most Virtual Phone Operator jobs?

States with the most job openings for Virtual Phone Operator jobs include:

Infographic showing various Virtual Phone Operator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,148 per year, or $17.9 per hour.

Full-time

Posted 17 days ago


Job description

COMPANY OVERVIEW:

Birdseye's mission is to help make the world a safer place!
We are the leader in AI-driven Remote Facility Supervision solutions for the Trucking and Logistics Industry. Our Maximum Telepresence Approach delivers cutting-edge, data-driven security and operational insights that create a safer working environment for millions of people every year.
We provide end-to-end, cutting-edge hardware and AI-driven solutions, redefining security beyond traditional gatehouses. By empowering our professionally trained monitoring agents, we achieve 99.99% reporting accuracy in mission-critical security, safety, and operational support -24/7/365- for some of the world's largest logistics facilities, as well as small and medium-sized businesses.
If you're ambitious, thrive in a fast-paced environment, and align with our ICARE values, Birdseye will be the perfect fit for you. If you're wondering what the world will look like in 10 years - join our Team!


Location: Field-based within an assigned territory (e.g., Houston, TX; Atlanta, GA)

Travel: Mostly local and regional travel within your territory for in-person prospecting and customer visits, with occasional overnight travel for team meetings, training, trade shows or cursory territory meetings


Account Executive

This isn't a desk job waiting on inbound leads. It's a hunter role built around a defined geographic territory, where you'll spend real time in the field. That means a mix of in-person outreach (site visits, in-market meetings, door-knocking) and virtual prospecting (calls, email, LinkedIn) to build relationships, earn trust locally, and grow your footprint.


Responsibilities:

  • Own the full sales cycle within your territory, from qualified discovery through closed business
  • Generate new business using Birdseye's 14-Day Outbound System: a mix of calls, email, LinkedIn, and in-person prospecting including door-knocking and site visits
  • Build relationships with Operations, Facility, Safety, and owner/operator decision-makers at single-site and small multi-site operations
  • Run in-person and virtual discovery meetings that surface facility-level challenges and quantify business impact
  • Build and manage a territory plan that prioritizes coverage, call and visit cadence, and market penetration
  • Deliver tailored proposals, product demonstrations, and business cases
  • Design client solutions and hold the line on margin under Birdseye's No-Default-Premium standard, adjusting scope (labor hours, camera coverage) instead of discounting
  • Negotiate commercial terms and contracts
  • Keep your pipeline and revenue forecast accurate
  • Maintain CRM hygiene and opportunity progression in Zoho
  • Work with Marketing, Account Management, and Enterprise Sales to align on territory strategy and support pipeline generation
  • Flag, hand off, or co-sell with Enterprise Sales when an opportunity grows beyond a single site
  • Travel throughout your territory for in-person prospecting, site visits, and customer meetings, with occasional travel for team training, conferences, or trade shows


What Success Looks Like:

Top performers consistently:

  • Keep a steady pipeline of net-new opportunities within their territory
  • Run a consistent multi-touch cadence across calls, email, LinkedIn, and in-person door-knocking
  • Build trust quickly with local, on-the-ground decision-makers
  • Win new single-site and small multi-site logos
  • Run a disciplined sales process with accurate forecasting
  • Sell on value and hold the line on margin instead of defaulting to discounts
  • Work well with other teams, including flagging multi-site opportunities to Enterprise Sales, to deliver a great customer experience

Required Qualifications:

  • Required:
    • Proven success in outside, field, or territory-based B2B sales
    • Demonstrated success prospecting and closing net-new business
    • Comfortable with a mix of in-person (door-knocking, site visits) and virtual (phone, email, LinkedIn) prospecting
    • Experience managing a full sales cycle from prospecting through close
    • Experience selling to operations, facility, or safety decision-makers, or small business owner/operators
    • Strong consultative, value-based selling skills
    • Excellent presentation, negotiation, and communication skills
    • Self-motivated with strong time-management and territory-planning discipline
    • CRM experience (Zoho, Salesforce, HubSpot, or similar)
    • Valid driver's license and willingness to travel daily throughout your territory
    Preferred:
    • Experience selling into logistics, transportation, supply chain, automotive, warehousing, ports, manufacturing, or industrial operations
    • Experience selling security technology, gate automation, video analytics, IoT, or related physical security or facility solutions
    • Experience with structured outbound prospecting cadences or sales methodologies
    • Existing roots in or familiarity with your assigned market

Ideal Candidate

You're someone who:

  • Loves hunting and winning new business
  • Enjoys getting out in the field and is comfortable knocking on doors to build relationships face to face
  • Builds trust quickly with day-to-day operational decision-makers
  • Thinks practically and enjoys solving real, on-the-ground facility challenges
  • Is naturally curious and asks thoughtful, business-focused questions
  • Is disciplined with pipeline management, forecasting, and CRM hygiene
  • Takes ownership and accountability for results
  • Is resilient and competitive, and thrives on a high-activity, high-touch cadence
  • Enjoys working in a fast-paced, high-growth environment
  • Knows when to bring in Enterprise Sales or other teams on a growing opportunity


Performance Expectations

Success in this role is measured by:

  • New revenue and new logo acquisition within your territory
  • Qualified pipeline generation, built through the 14-Day Outbound System across calls, email, LinkedIn, and in-person prospecting
  • Discovery meeting volume and conversion
  • Forecast accuracy
  • Sales process execution and CRM hygiene
  • Customer satisfaction throughout the buying experience
  • How well you partner with Enterprise Sales and other teams on multi-site or expansion opportunities


Why Join Birdseye?

  • Sell an innovative AI-powered platform (GateCore, SafeCore, YardCore) transforming logistics security and operations
  • Work directly with executive leadership on strategic opportunities
  • Pursue large, multi-site enterprise deals with significant earning potential
  • Join a collaborative, high-performance sales culture
  • Competitive compensation with uncapped commission
  • Grow your career as Birdseye continues its rapid expansion


If you're a driven, field-ready sales professional who enjoys building local relationships, opening new doors, and winning new business in your territory, we'd love to hear from you.


Compensation Structure:

Competitive base pay + uncapped commissions.


This role will require the candidate to complete background checks (includes but not limited to: references, educational verification, criminal check, credit check - where applicable). Certain roles may also require testing.

#LI-Onsite