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Virtual Phone Operator Jobs (NOW HIRING)

Evergreen Health

Clinical Support Specialist

Kirkland, WA · On-site

$24.91 - $39.85/hr

Responsibilities may include support in the areas of phone operator, scheduling, intake and ... On-demand virtual health care * Health Savings Account * Flexible Spending Account * Life and ...

EvergreenHealth

Clinical Support Specialist

Kirkland, WA · On-site

$24.91 - $39.85/hr

Responsibilities may include support in the areas of phone operator, scheduling, intake and ... On-demand virtual health care * Health Savings Account * Flexible Spending Account * Life and ...

Geico

Territory Sales Manager (Chicago, IL)

Chicago, IL

$104.55K - $161.95K/yr

Manage agents within a designated area of responsibility using in person, virtual, phone, and email ... Adheres to the GEICO Code of Conduct, company policies and operating principles. * Meets attendance ...

GEICO

Territory Sales Manager (Chicago, IL)

Chicago, IL · On-site +1

$104.55K - $161.95K/yr

Manage agents within a designated area of responsibility using in person, virtual, phone, and email ... Adheres to the GEICO Code of Conduct, company policies and operating principles. * Meets attendance ...

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How much do virtual phone operator jobs pay per hour?

As of May 28, 2026, the average hourly pay for virtual phone operator in the United States is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.47 per hour, depending on experience, location, and employer.

What is a Virtual Phone Operator job?

A Virtual Phone Operator is a remote professional who answers and manages phone calls on behalf of a company or client. Their responsibilities may include handling customer inquiries, directing calls, scheduling appointments, and providing basic support. This role requires strong communication skills, a quiet workspace, and the ability to multitask efficiently. Many businesses hire Virtual Phone Operators to ensure professional and responsive phone support without needing in-house staff.

What are the key skills and qualifications needed to thrive in the Virtual Phone Operator position, and why are they important?

To thrive as a Virtual Phone Operator, you need strong verbal communication, active listening, and multitasking abilities, typically with a high school diploma or equivalent. Familiarity with phone system software, CRM tools, and call management platforms like VoIP or cloud-based systems is usually required. Outstanding customer service, problem-solving skills, and professionalism under pressure make candidates excel in this role. These skills ensure efficient call handling, high customer satisfaction, and seamless remote communication for organizations.

What are the typical work hours and environment for a Virtual Phone Operator role?

Virtual Phone Operators often work remotely from home and may have flexible or fixed schedules, depending on the employer’s needs. Shifts can range from traditional business hours to evenings and weekends, especially if the company offers 24/7 support. You’ll generally be part of a distributed team, staying connected through digital communication tools and collaborating with supervisors or co-workers virtually. This remote setup offers flexibility, but also requires strong time management and the ability to stay focused and responsive in a home environment.
More about Virtual Phone Operator jobs
What cities are hiring for Virtual Phone Operator jobs? Cities with the most Virtual Phone Operator job openings:
What are the most commonly searched types of Phone Operator jobs? The most popular types of Phone Operator jobs are:
What states have the most Virtual Phone Operator jobs? States with the most job openings for Virtual Phone Operator jobs include:
What job categories do people searching Virtual Phone Operator jobs look for? The top searched job categories for Virtual Phone Operator jobs are:
Virtual Phone Operator jobs near you
Infographic showing various Virtual Phone Operator job openings in the United States as of May 2026, with employment types broken down into 65% Full Time, 34% Part Time, and 1% Contract. Highlights an 73% Physical, 2% Hybrid, and 25% Remote job distribution, with an average salary of $37,148 per year, or $17.9 per hour.
Clinical Support Specialist

Clinical Support Specialist

Evergreen Health

Kirkland, WA • On-site

$24.91 - $39.85/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

Wage Range: $24.91 - $39.85 per hour

Posted wage ranges represent the entire range from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional premiums based on shift, certifications or degrees. Job offers are determined based on a candidate's years of relevant experience, level of education and internal equity

Job Summary:
Responsibilities may include support in the areas of phone operator, scheduling, intake and referral or insurance case management, as needed, to facilitate the operations of Evergreen Home Care Services (EHCS) which includes Home Health, Hospice and Palliative Care.

Primary Duties:
  1. Answers and routes all incoming calls for Home Care Services
  2. Performs scheduling for all clinical disciplines.
  3. Performs intake and referral support for all clinical disciplines.
  4. Performs insurance case management for all clinical disciplines.
  5. Performs other duties as assigned.
License, Certification, Education or Experience:

REQUIRED for the position:
  • Associate degree or equivalent combination of education and work experience.
  • 2 years of clerical support experience with a minimum of 1 year working in a medical field setting.
  • Proficient in Medical Terminology.
  • Knowledge of quality improvement initiatives.
  • Knowledge and familiarity of contracts, including terms and rates.
  • Must possess good organizational skills to be able to multitask and work well under pressure.
  • Ability to function independently, establish priorities, and work productively.
  • Ability to interact professionally and successfully with a diverse range of individuals and dispositions.
  • Excellent communication skills to effectively obtain information from patients, physicians, and other clients as needed.

DESIRED for the position:2-3 years of medical field experience
Benefit Information:

Choices that care for you and your family
At EvergreenHealth, we appreciate our employees' commitment and contribution to our success. We are proud to offer a suite of quality benefits and resources that are comprehensive, flexible, and competitive to help our staff and their loved ones maintain and improve health and financial well-being.
  • Medical, vision and dental insurance
  • On-demand virtual health care
  • Health Savings Account
  • Flexible Spending Account
  • Life and disability insurance
  • Retirement plans (457(b) and 401(a) with employer contribution)
  • Tuition assistance for undergraduate and graduate degrees
  • Federal Public Service Loan Forgiveness program
  • Paid Time Off/Vacation
  • Extended Illness Bank/Sick Leave
  • Paid holidays
  • Voluntary hospital indemnity insurance
  • Voluntary identity theft protection
  • Voluntary legal insurance
  • Pay in lieu of benefits premium program
  • Free parking
  • Commuter benefits
View a summary of our total rewards available to you as an EvergreenHealth team member by clicking on the link below.
EvergreenHealth Benefits Guide
Employment Type: Full-Time

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