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Virtual Phone Operator Jobs in Massachusetts (NOW HIRING)

American Operations Corporation

Staff split/rotational Client Service Center Help Desk phone shifts during the stated coverage ... Support classified desktops and laptops, including physical and virtual desktop (VDI) environments.

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Virtual Phone Operator information

See Massachusetts salary details

$9

$19

$27

How much do virtual phone operator jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for virtual phone operator in Massachusetts is $19.50, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $21.25 per hour, depending on experience, location, and employer.

What is a virtual phone operator?

A Virtual Phone Operator is a remote professional who answers and manages phone calls on behalf of a company or client. Their responsibilities may include handling customer inquiries, directing calls, scheduling appointments, and providing basic support. This role requires strong communication skills, a quiet workspace, and the ability to multitask efficiently. Many businesses hire Virtual Phone Operators to ensure professional and responsive phone support without needing in-house staff.

What are the key skills and qualifications needed to thrive in the virtual phone operator position, and why are they important?

To thrive as a Virtual Phone Operator, you need strong verbal communication, active listening, and multitasking abilities, typically with a high school diploma or equivalent. Familiarity with phone system software, CRM tools, and call management platforms like VoIP or cloud-based systems is usually required. Outstanding customer service, problem-solving skills, and professionalism under pressure make candidates excel in this role. These skills ensure efficient call handling, high customer satisfaction, and seamless remote communication for organizations.

What are the typical work hours and environment for a virtual phone operator role?

Virtual Phone Operators often work remotely from home and may have flexible or fixed schedules, depending on the employer’s needs. Shifts can range from traditional business hours to evenings and weekends, especially if the company offers 24/7 support. You’ll generally be part of a distributed team, staying connected through digital communication tools and collaborating with supervisors or co-workers virtually. This remote setup offers flexibility, but also requires strong time management and the ability to stay focused and responsive in a home environment.

What are the most commonly searched types of Phone Operator jobs in Massachusetts?

The most popular types of Phone Operator jobs in Massachusetts are:

What are popular job titles related to Virtual Phone Operator jobs in Massachusetts?

For Virtual Phone Operator jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Virtual Phone Operator jobs in Massachusetts look for?

The top searched job categories for Virtual Phone Operator jobs in Massachusetts are:

What cities in Massachusetts are hiring for Virtual Phone Operator jobs?

Cities in Massachusetts with the most Virtual Phone Operator job openings:

Virtual Phone Operator jobs near you

Pediatric Occupational Therapist

Supercalifragilistic Speech Languag

Boston, MA • On-site

$60 - $70/hr

Part-time

Re-posted 6 days ago

Job description

Benefits:
  • Flexible schedule
  • Competitive salary
  • Opportunity for advancement


The Opportunity: We are looking for super OT's to provide therapy to the pediatric population. Some opportunities for adult patients too!
  • Location: You'll be working in patients' homes in Boston and Greater Boston, MA.
  • Your Schedule: You get to choose your patients, set your own caseload and hours! Total flexibility!
  • Your Role: You'll be providing occupational therapy to children in a super fun and creative way. This means working closely with children and their families. 
  • What you'll be doing:
    • Providing therapy sessions.
    • Team up with other health professionals.
    • Teaching patients and families therapy tips and tricks.
    • Keeping client data and progress up-to-date.
  • Requirements
    • Masters in Occupational Therapy with independent Massachusetts licensure
    • NPI number (or willingness to obtain)
    • Comfortable working independently in homes/community
    • Passion for helping children build strength and independence in their natural environments
    • Strong people skills and good communication.
    • Excellent at staying organized and paying attention to details.
    • Must be able to keep a positive and compassionate attitude!
  • Why apply? If you love helping children and want to make a big difference, this "SUPER position" is for you! Therapist owned and operated, mid size business, we love what we do!
  • How to Get Started
    • Apply today
    • Virtual phone screening + clinical interview
    • Streamlined onboarding
    • Start seeing patients in as little as one week
  • How to connect:
    • Check out our website: www.supertherapy.org
    • Give us a ring: 617-909-0887
    • Shoot us an email: info@supertherapy.org
    • See us on social: @supertherapydotorg (Instagram and Facebook)