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Utility Billing Manager Jobs (NOW HIRING)

MasTec Utility Services

Billing Manager

Franktown, CO · On-site

MasTec Utility Services is a purpose-driven company. Our core values guide our strategy ... Job Summary The Billing Manager is responsible for leading a billing team to ensure the production ...

Resource Energy

Utility Billing Analyst

Ellicott City, MD

$47K - $63K/yr

At RES, we develop and implement energy strategies that reduce expenses, minimize, and manage risk ... The Energy Billing Analyst supports multiple clients with primary responsibility for tenant utility ...

Resource Energy

Utility Billing Analyst

Ellicott City, MD · On-site +1

$50K - $65K/yr

At RES, we develop and implement energy strategies that reduce expenses, minimize, and manage risk ... The Energy Billing Analyst supports multiple clients with primary responsibility for tenant utility ...

MasTec Utility Services

Billing Manager

Franktown, CO · On-site

MasTec Utility Services is a purpose-driven company. Our core values guide our strategy ... Job Summary The Billing Manager is responsible for leading a billing team to ensure the production ...

MasTec Utility Services

Billing Manager

Franktown, CO · On-site

MasTec Utility Services is a purpose-driven company. Our core values guide our strategy ... Job Summary The Billing Manager is responsible for leading a billing team to ensure the production ...

Utility Billing West

Be Seen First

Billing Executive

Murray, UT · On-site

$20 - $22/hr

Billing Executive Utility Billing West is a utility management company serving customers across the United States. As our company continues to grow, we are seeking a motivated Billing Executive to ...

MasTec Utility Services

Billing Manager

Franktown, CO · On-site

MasTec Utility Services is a purpose-driven company. Our core values guide our strategy ... Job Summary The Billing Manager is responsible for leading a billing team to ensure the production ...

City of Durham, NC

Utility Billing Specialist

Durham, NC · On-site +1

$49K - $77K/yr

Water Management Opening Date: 06/01/2026 Closing Date: 6/9/2026 11:59 PM Eastern Position ... The Utility Billing Specialist works in a fast-paced environment serving water management employees ...

MasTec Utility Services

Billing Manager

Franktown, CO · On-site

MasTec Utility Services is a purpose-driven company. Our core values guide our strategy ... Job Summary The Billing Manager is responsible for leading a billing team to ensure the production ...

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Utility Billing Manager information

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$38K

$75.5K

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How much do utility billing manager jobs pay per year?

As of Jun 5, 2026, the average yearly pay for utility billing manager in the United States is $75,505.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,500.00 and $85,000.00 per year, depending on experience, location, and employer.

What does a Utility Billing Manager do?

A Utility Billing Manager oversees the billing operations for utilities such as water, electricity, or gas. They are responsible for ensuring accurate and timely billing, managing customer accounts, supervising billing staff, and resolving billing discrepancies or customer complaints. Additionally, they may implement new billing systems, ensure compliance with regulations, and prepare financial reports related to utility billing activities.

What are some common challenges faced by Utility Billing Managers, and how can they be addressed?

Utility Billing Managers often encounter challenges such as managing complex billing systems, ensuring data accuracy, and handling customer inquiries regarding discrepancies. Staying updated with regulatory changes and integrating new technologies can also present difficulties. These challenges can be addressed by implementing robust quality control procedures, providing ongoing team training, and maintaining clear communication with IT and customer service departments. Proactively addressing these areas helps ensure smooth operations and high customer satisfaction.

What are the key skills and qualifications needed to thrive as a Utility Billing Manager, and why are they important?

To thrive as a Utility Billing Manager, you need expertise in utility billing processes, financial management, and a solid understanding of accounting principles, typically supported by a bachelor's degree in business, accounting, or a related field. Familiarity with billing software, customer information systems (CIS), and regulatory compliance tools is crucial. Strong organizational skills, attention to detail, and effective communication are essential soft skills for managing teams and addressing customer concerns. These competencies ensure accurate billing, regulatory compliance, and high-quality customer service in utility operations.

What is the difference between Utility Billing Manager vs Utility Customer Service Representative?

AspectUtility Billing ManagerUtility Customer Service Representative
CredentialsRelevant experience in billing, accounting, or finance; sometimes certifications in utility managementCustomer service training; basic knowledge of billing systems
Work EnvironmentOffice setting, overseeing billing operations and staffCustomer service centers, assisting customers with billing inquiries
Employer & Industry UsageUtility companies, municipal agenciesUtility companies, customer service departments
Search & Comparison IntentUnderstanding managerial roles, billing processes, or career progressionCustomer support, billing questions, or entry-level roles

The Utility Billing Manager typically oversees billing operations, manages staff, and ensures accurate invoicing within utility companies. In contrast, a Utility Customer Service Representative focuses on assisting customers directly with billing inquiries and account issues. While both roles involve billing, the manager has a broader supervisory and administrative focus, whereas the representative handles customer interactions.

More about Utility Billing Manager jobs
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What states have the most Utility Billing Manager jobs? States with the most job openings for Utility Billing Manager jobs include:
What job categories do people searching Utility Billing Manager jobs look for? The top searched job categories for Utility Billing Manager jobs are:
Utility Billing Manager jobs near you
Billing Coordinator - Utility (Gas/Electric)

Billing Coordinator - Utility (Gas/Electric)

Managed Staffing

OH • Remote

$25 - $26/hr

Contractor

Posted 3 days ago

Job description

Billing Coordinator – Utility (Gas/Electric)
Location: 100% Remote (Anywhere in the U.S.)
Type: W-2 Contract
Pay: $20–$25/hour

Job Summary

We are hiring Billing Coordinators with prior gas or electric utility billing experience to support back-office customer accounting and billing exception processing. Candidates must have hands-on experience within a regulated utility environment.

Key Responsibilities

  • Review and resolve billing exceptions

  • Perform billing adjustments and account corrections

  • Ensure accurate billing per tariff and regulatory guidelines

  • Support call center with billing inquiries

  • Meet daily/monthly service level metrics

  • Assist with meter-to-cash related processes

Required Qualifications

  • High School Diploma or GED

  • Utility billing experience (gas or electric required)

  • Strong Microsoft Excel and Word skills

  • Working knowledge of Lotus Notes

  • Experience with back-office customer accounting

  • Strong communication and organizational skills

  • Ability to manage multiple deadlines