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Utility Billing Manager Jobs (NOW HIRING)

MasTec Inc

Billing Manager

Northlake, TX · On-site

MasTec Utility Services is a purpose-driven company. Our core values guide our strategy ... Job Summary The Billing Manager is responsible for leading a billing team to ensure the production ...

MasTec Inc

Billing Manager

Northlake, TX

MasTec Utility Services is a purpose-driven company. Our core values guide our strategy ... Job Summary The Billing Manager is responsible for leading a billing team to ensure the production ...

MasTec Inc

Billing Manager

Franktown, CO · On-site

MasTec Utility Services is a purpose-driven company. Our core values guide our strategy ... Job Summary The Billing Manager is responsible for leading a billing team to ensure the production ...

MasTec Inc

Billing Manager

Northlake, TX · On-site

MasTec Utility Services is a purpose-driven company. Our core values guide our strategy ... Job Summary The Billing Manager is responsible for leading a billing team to ensure the production ...

Town Of Pecos City

Utility Billing Clerk I

Pecos, TX · On-site

$18 - $23/hr

SUPERVISION RECEIVED Reports to the Utility Billing Supervisor. SUPERVISION EXERCISED Exercises ... management software, 10-key calculator, phone, copy machine, fax machine, etc. Please be advised ...

MasTec Inc

Billing Manager

Franktown, CO

MasTec Utility Services is a purpose-driven company. Our core values guide our strategy ... Job Summary The Billing Manager is responsible for leading a billing team to ensure the production ...

MasTec Inc

Billing Manager

Northlake, TX · On-site

MasTec Utility Services is a purpose-driven company. Our core values guide our strategy ... Job Summary The Billing Manager is responsible for leading a billing team to ensure the production ...

MasTec Inc

Billing Manager

Franktown, CO · On-site

MasTec Utility Services is a purpose-driven company. Our core values guide our strategy ... Job Summary The Billing Manager is responsible for leading a billing team to ensure the production ...

MasTec Inc

Billing Manager

Northlake, TX · On-site

MasTec Utility Services is a purpose-driven company. Our core values guide our strategy ... Job Summary The Billing Manager is responsible for leading a billing team to ensure the production ...

MasTec Inc

Billing Manager

Franktown, CO · On-site

MasTec Utility Services is a purpose-driven company. Our core values guide our strategy ... Job Summary The Billing Manager is responsible for leading a billing team to ensure the production ...

MasTec Inc

Billing Manager

Franktown, CO · On-site

MasTec Utility Services is a purpose-driven company. Our core values guide our strategy ... Job Summary The Billing Manager is responsible for leading a billing team to ensure the production ...

City of Coconut Creek

$22.58/hr

The omission of an essential function does not preclude management from assigning duties not listed ... utility billing cycles, including validating meter readings, reviewing billing journals and ...

MasTec Inc

Billing Manager

Northlake, TX · On-site

MasTec Utility Services is a purpose-driven company. Our core values guide our strategy ... Job Summary The Billing Manager is responsible for leading a billing team to ensure the production ...

MasTec Inc

Billing Manager

Northlake, TX · On-site

MasTec Utility Services is a purpose-driven company. Our core values guide our strategy ... Job Summary The Billing Manager is responsible for leading a billing team to ensure the production ...

MasTec Inc

Billing Manager

Franktown, CO · On-site

MasTec Utility Services is a purpose-driven company. Our core values guide our strategy ... Job Summary The Billing Manager is responsible for leading a billing team to ensure the production ...

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Utility Billing Manager information

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$38K

$75.5K

$123K

How much do utility billing manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for utility billing manager in the United States is $75,505.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,500.00 and $85,000.00 per year, depending on experience, location, and employer.

What does a utility billing manager do?

A Utility Billing Manager oversees the billing operations for utilities such as water, electricity, or gas. They are responsible for ensuring accurate and timely billing, managing customer accounts, supervising billing staff, and resolving billing discrepancies or customer complaints. Additionally, they may implement new billing systems, ensure compliance with regulations, and prepare financial reports related to utility billing activities.

What are the key skills and qualifications needed to thrive as a utility billing manager, and why are they important?

To thrive as a Utility Billing Manager, you need expertise in utility billing processes, financial management, and a solid understanding of accounting principles, typically supported by a bachelor's degree in business, accounting, or a related field. Familiarity with billing software, customer information systems (CIS), and regulatory compliance tools is crucial. Strong organizational skills, attention to detail, and effective communication are essential soft skills for managing teams and addressing customer concerns. These competencies ensure accurate billing, regulatory compliance, and high-quality customer service in utility operations.

What are some common challenges faced by utility billing managers, and how can they be addressed?

Utility Billing Managers often encounter challenges such as managing complex billing systems, ensuring data accuracy, and handling customer inquiries regarding discrepancies. Staying updated with regulatory changes and integrating new technologies can also present difficulties. These challenges can be addressed by implementing robust quality control procedures, providing ongoing team training, and maintaining clear communication with IT and customer service departments. Proactively addressing these areas helps ensure smooth operations and high customer satisfaction.

What is the difference between Utility Billing Manager vs Utility Customer Service Representative?

AspectUtility Billing ManagerUtility Customer Service Representative
CredentialsRelevant experience in billing, accounting, or finance; sometimes certifications in utility managementCustomer service training; basic knowledge of billing systems
Work EnvironmentOffice setting, overseeing billing operations and staffCustomer service centers, assisting customers with billing inquiries
Employer & Industry UsageUtility companies, municipal agenciesUtility companies, customer service departments
Search & Comparison IntentUnderstanding managerial roles, billing processes, or career progressionCustomer support, billing questions, or entry-level roles

The Utility Billing Manager typically oversees billing operations, manages staff, and ensures accurate invoicing within utility companies. In contrast, a Utility Customer Service Representative focuses on assisting customers directly with billing inquiries and account issues. While both roles involve billing, the manager has a broader supervisory and administrative focus, whereas the representative handles customer interactions.

More about Utility Billing Manager jobs

What cities are hiring for Utility Billing Manager jobs?

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What are the most commonly searched types of Utility Billing jobs?

The most popular types of Utility Billing jobs are:

Who are the top companies hiring for Utility Billing Manager jobs?

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The top searched job categories for Utility Billing Manager jobs are:

Utility Billing Manager jobs near you
Infographic showing various Utility Billing Manager job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $75,505 per year, or $36.3 per hour.

Billing Manager

Cooperative Energy Incorporated (formally ECG)

Marietta, GA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 18 days ago

Job description

Overview

Sponsorship for Work Authorization Not Available.

In this dynamic role, you will lead the oversight and day-to-day operation of the wholesale billing and settlement function, supporting complex sales transactions between CEI and its Members, and CEI purchases from third-party partners. Responsibilities include managing billing for physical purchases and sales of power and natural gas, electric transmission, natural gas transportation, and financial instruments such as swaps and options. This position plays a key role in ensuring accurate internal and regulatory reporting, making it an important contributor to operational excellence, compliance, and financial integrity. 

A successful candidate for this position priortizes accuracy, problem-solving, and working collaboratively with CEI staff, Member accounting and finance personnel, Member executive management and staff, trading counterparties, Family of Companies staff (Oglethorpe Power Corporation, Georgia System Operations Corporation, Georgia Transmission Corporation), legal staff, and regulatory agencies.

Responsibilities

Duties and responsibilities include, but are not limited to, the following.  They are not intended to cover each aspect of the position as the scope and duties of a given position may change or be temporarily altered based on the business needs of CEI The basic requirement of every position is to perform all tasks as assigned by the supervisor.

Essential Duties and Responsibilities:

  • Ensures that monthly wholesale billing is executed at the highest level within due dates and maintains relationships with internal and external billing stakeholders.
  • Reviews all contract documents to ensure understanding of billing details and requirements.
  • Engages with middle office personnel to ensure proper record keeping of all agreements to ensure accurate, timely, and complete inventory of monthly billing requirements.
  • Maintains appropriate documentation for sources of billing information and works with IT department to pursue automation of manual processes. Designs and recommends process efficiencies to improve the quality of work product.
  • Prepares standard and custom reports for internal and Member requirements.
  • Coordinate or provide responses to Member cooperative data requests, or other stakeholder requests as required.
  • Prepares and submits Electronic Quarterly Reporting to the Federal Energy Regulatory Commission and maintains supporting data for the filings.
  • Assists in preparation of CEI Board presentations and other CEI reporting as requested by management.
Qualifications

Knowledge, Skills and Abilities:

  • Experience in electric utility billing, billing systems, data management system, and process improvements.
  • Experience in project management and working with teams with diverse backgrounds and positions.
  • High level understanding of the electric utility industry.
  • Ability to analyze large volumes of data using tools such as Microsoft Excel.
  • Strong written and verbal communications skills.

Education and Work Experience

  • Bachelor's Degree in Business, Finance, Engineering, or other related field.
  • At least 3 years of experience working in a billing department. 
  • Electric utility industry experience is preferred.
Learn More Here

Benefits

  • Competitive pay-Negotiable based upon experience
  • Medical, dental, vision & prescription drug coverage
  • Health Savings Account
  • Life insurance & disability
  • 401K with company match
  • Paid holidays and time off

Learn more about CEI at: https://ecg-llc.com/

Cooperative Energy Incorporated participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

All contingent offers are based upon successful completion of our pre-employment verification process.

Employment Type: FULL_TIME

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