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Utility Billing Manager Jobs (NOW HIRING)

MasTec Utility Services

Billing Manager

Franktown, CO · On-site

MasTec Utility Services is a purpose-driven company. Our core values guide our strategy ... Job Summary The Billing Manager is responsible for leading a billing team to ensure the production ...

Resource Energy

Utility Billing Analyst

Ellicott City, MD · On-site +1

$50K - $65K/yr

At RES, we develop and implement energy strategies that reduce expenses, minimize, and manage risk ... The Energy Billing Analyst supports multiple clients with primary responsibility for tenant utility ...

Utility Billing West

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Billing Executive

Murray, UT · On-site

$20 - $22/hr

Billing Executive Utility Billing West is a utility management company serving customers across the United States. As our company continues to grow, we are seeking a motivated Billing Executive to ...

Town of Superior, CO

Utility Billing Clerk - Part Time

CO · On-site

$25.68 - $37.27/hr

Finance Opening Date: 06/01/2026 Job Summary The Utility Billing Clerk is a part-time position of ... Hiring Range: $25.68 - $31.48 Depending on Qualifications Essential Job Duties General management ...

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Utility Billing Manager information

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$38K

$75.5K

$123K

How much do utility billing manager jobs pay per year?

As of Jun 29, 2026, the average yearly pay for utility billing manager in the United States is $75,505.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,500.00 and $85,000.00 per year, depending on experience, location, and employer.

What does a Utility Billing Manager do?

A Utility Billing Manager oversees the billing operations for utilities such as water, electricity, or gas. They are responsible for ensuring accurate and timely billing, managing customer accounts, supervising billing staff, and resolving billing discrepancies or customer complaints. Additionally, they may implement new billing systems, ensure compliance with regulations, and prepare financial reports related to utility billing activities.

What is the synonym of utility?

In the context of a Utility Billing Manager, a synonym for utility can be service, such as water, electricity, or gas services that the department manages. These terms refer to essential public services provided to customers and are often used interchangeably depending on the specific utility type.

What are some common challenges faced by Utility Billing Managers, and how can they be addressed?

Utility Billing Managers often encounter challenges such as managing complex billing systems, ensuring data accuracy, and handling customer inquiries regarding discrepancies. Staying updated with regulatory changes and integrating new technologies can also present difficulties. These challenges can be addressed by implementing robust quality control procedures, providing ongoing team training, and maintaining clear communication with IT and customer service departments. Proactively addressing these areas helps ensure smooth operations and high customer satisfaction.

What are the 4 types of utilities?

The four main types of utilities are water, electricity, natural gas, and sewage services. Utility Billing Managers oversee the billing and management of these essential services, ensuring accurate invoicing and customer service. Knowledge of utility types helps in managing billing systems and compliance with regulations.

What are the key skills and qualifications needed to thrive as a Utility Billing Manager, and why are they important?

To thrive as a Utility Billing Manager, you need expertise in utility billing processes, financial management, and a solid understanding of accounting principles, typically supported by a bachelor's degree in business, accounting, or a related field. Familiarity with billing software, customer information systems (CIS), and regulatory compliance tools is crucial. Strong organizational skills, attention to detail, and effective communication are essential soft skills for managing teams and addressing customer concerns. These competencies ensure accurate billing, regulatory compliance, and high-quality customer service in utility operations.

What is the difference between Utility Billing Manager vs Utility Customer Service Representative?

AspectUtility Billing ManagerUtility Customer Service Representative
CredentialsRelevant experience in billing, accounting, or finance; sometimes certifications in utility managementCustomer service training; basic knowledge of billing systems
Work EnvironmentOffice setting, overseeing billing operations and staffCustomer service centers, assisting customers with billing inquiries
Employer & Industry UsageUtility companies, municipal agenciesUtility companies, customer service departments
Search & Comparison IntentUnderstanding managerial roles, billing processes, or career progressionCustomer support, billing questions, or entry-level roles

The Utility Billing Manager typically oversees billing operations, manages staff, and ensures accurate invoicing within utility companies. In contrast, a Utility Customer Service Representative focuses on assisting customers directly with billing inquiries and account issues. While both roles involve billing, the manager has a broader supervisory and administrative focus, whereas the representative handles customer interactions.

What does utility mean?

In the context of a Utility Billing Manager, utility refers to essential services such as water, electricity, gas, or sewer that are provided to customers and billed for usage. The role involves managing billing processes, ensuring accurate charges, and maintaining records related to these services. Understanding utility services and billing systems is key to performing effectively in this position.

What is utility in a job?

In a job context, a utility refers to the value or satisfaction an employee gains from their work, often related to benefits, compensation, and job fulfillment. For a Utility Billing Manager, it involves overseeing billing operations for utility services, ensuring accurate invoicing, and managing customer accounts using specialized software. Understanding the importance of utility services and customer service skills is essential in this role.
More about Utility Billing Manager jobs
What cities are hiring for Utility Billing Manager jobs? Cities with the most Utility Billing Manager job openings:
What are the most commonly searched types of Utility Billing jobs? The most popular types of Utility Billing jobs are:
What states have the most Utility Billing Manager jobs? States with the most job openings for Utility Billing Manager jobs include:
What job categories do people searching Utility Billing Manager jobs look for? The top searched job categories for Utility Billing Manager jobs are:
Utility Billing Manager jobs near you
Infographic showing various Utility Billing Manager job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $75,505 per year, or $36.3 per hour.

Billing Manager

MasTec Utility Services

Franktown, CO • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 8 days ago

Job description

Overview
Company Summary
MasTec Utility Services delivers critical infrastructure construction and engineering services for power delivery, gas, and water customers, specializing in overhead and underground electric distribution for power delivery systems, gas distribution construction for gas systems, and turnkey solutions for a variety of water, sewer, and civil infrastructure projects. Backed by the strength of decades of experience, unrivaled industry skills, and a deep commitment to core values, MUS delivers safe, innovative, and environmentally responsible services that provide extraordinary value to clients.
MasTec Utility Services is a purpose-driven company. Our core values guide our strategy, performance, and culture. We believe in maintaining an environment where team members can make an impact, grow, and thrive. A place where they find meaning and purpose in doing the important work of ensuring communities have the vital energy, light, and communications to prosper. Our culture is inclusive and welcoming. Our teams are empowered with abundant training, tools, and opportunities to follow their curiosity and ambitions. Everyone has an equal chance to advance. Everyone is supported, respected, and challenged to be their best. We're always looking for talented and dedicated people to join us and love where they work.
MasTec Utility Services is a proud subsidiary of MasTec (NYSE: MTZ), a Fortune 500 Company ranked by Energy News-Record as one of the leading contractors in the country. MUS is part of the MasTec Power Delivery segment. We are certified as a minority-controlled company by the National Minority Suppliers Development Council (NMSDC). Our rich diversity of people and ideas makes us a stronger, more innovative organization.
Job Summary
The Billing Manager is responsible for leading a billing team to ensure the production is billed to the customer in a timely and accurate manner as per contract guidelines and requirements; planning, analyzing, and improving the billing operations to continuously streamline effective billing process across different projects.
Responsibilities
  • Hire, lead, and oversee the billing team to ensure load leveling and timely completion.
  • Work directly with management presenting work in progress weekly reports and streamlining the billing and collections process.
  • Assist Area Managers with an overview of their revenues, WIP, accruals, and DSO.
  • Review and resolve past due accounts with customers and items needing special attention.
  • Assist the accounting department with tracking and collecting accounts on the Aging Report weekly.
  • Review and authorize change memos.
  • Ensure weekly and month-end closings are completed in a timely and accurate manner.
  • Monthly staff meetings to discuss and implement new changes/billing planning/personnel development.
  • Ability to manage multiple projects and contracts.
  • Proven ability to perform strategic planning and setting for a billing department.
  • Daily printing and distribution of labor material requisitions.

Qualifications
  • High school diploma or equivalent.
  • 3 years of billing experience.
  • 1 year of supervisory experience.

Preferred
  • Associate degree in accounting or business.
  • 4 or more years of billing experience.
  • 2 or more years of supervisory experience.

Physical Demands and Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers, and scanners.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. This position is primarily sedentary, with some filing or lifting required. Must be able to bend and lift and carry up to 50 pounds.
Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. The Company reserves the right to revise or change the job duties as the need arises. Management reserves the right to change the description, duties, or work schedules to accommodate individuals with disabilities.
Benefits available include Medical, Dental, Vision, Disability and Life insurance, a 401k plan and Employee Stock Purchase plan. MasTec is a publicly traded company MTZ (NYSE).
Equal Employment Opportunity:
The Company's policy is not to unlawfully discriminate against any applicant or employee based on race, color, national origin, ethnicity, sex, gender, sexual orientation, religion, marital status, age, disability, genetic information, veteran status, or any other basis protected by applicable law and EEOC regulations. The Company also prohibits harassment of applicants or employees based on any of these protected categories.

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