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Utility Billing Assistant Jobs (NOW HIRING)

Ladgov Corporation

Utility billing clerk

Latham, NY · On-site

Utility Analyst Location: Latham, NY 12110 Duties: * The applicant shall pull utility bills from ... The applicant shall assist the Energy Manger in the expansion of the current metering program by ...

Ladgov Corporation

Utility billing clerk

Latham, NY · On-site

Utility Analyst Location: Latham, NY 12110 Duties: * The applicant shall pull utility bills from ... The applicant shall assist the Energy Manger in the expansion of the current metering program by ...

American Suburban Utilities, Inc.

Be Seen First

Customer Service and Billing Assistant

West Lafayette, IN · On-site

$18 - $22/hr

American Suburban Utilities Location: West Lafayette, IN 47906 Job Summary In this role, you will ... Billing Administration: * * Assist in the preparation and distribution of monthly utility bills.

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Utility Billing Assistant information

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$29

How much do utility billing assistant jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for utility billing assistant in the United States is $19.71, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a utility billing assistant?

To thrive as a Utility Billing Assistant, you need strong numerical accuracy, attention to detail, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with utility billing software, spreadsheets, and customer information systems is important, and some employers may require experience with specific platforms like Tyler Technologies or Munis. Excellent communication, problem-solving, and customer service skills help in addressing billing inquiries and resolving issues efficiently. These skills ensure accurate billing, timely revenue collection, and positive customer interactions, which are critical for utility service operations.

What are some common challenges faced by utility billing assistants and how can they be managed?

Utility Billing Assistants often encounter challenges such as handling billing discrepancies, managing large volumes of customer inquiries, and staying updated with frequent changes in billing software or regulations. Success in this role requires keen attention to detail, strong organizational skills, and effective communication to resolve issues efficiently. Building a good rapport with both customers and team members can help streamline processes, while ongoing training ensures familiarity with the latest industry practices and technology.

What is the difference between Utility Billing Assistant vs Customer Service Representative?

AspectUtility Billing AssistantCustomer Service Representative
CredentialsHigh school diploma; basic computer skillsHigh school diploma; communication skills
Work EnvironmentOffice setting, billing departmentsOffice or call center, customer interaction
Industry UsageUtilities, municipal servicesVarious industries including utilities
Primary FocusProcessing bills, data entryHandling customer inquiries, support

The Utility Billing Assistant primarily focuses on processing utility bills and managing billing data within utility companies or municipal services. In contrast, a Customer Service Representative handles a broader range of customer inquiries across multiple industries. While both roles require strong communication skills, the Utility Billing Assistant specializes in billing tasks, making it more specific to utility companies.

What does a utility billing assistant do?

A Utility Billing Assistant is responsible for supporting the billing process for services such as water, gas, or electricity provided by a utility company. Their duties often include data entry, preparing and sending invoices, processing payments, and responding to customer inquiries about bills. They also help resolve discrepancies, maintain accurate records, and ensure timely billing cycles. This role requires attention to detail, basic accounting skills, and good communication abilities.
What cities are hiring for Utility Billing Assistant jobs? Cities with the most Utility Billing Assistant job openings:
What are the most commonly searched types of Utility Billing jobs? The most popular types of Utility Billing jobs are:
What states have the most Utility Billing Assistant jobs? States with the most job openings for Utility Billing Assistant jobs include:
Utility Billing Assistant jobs near you

Utility Billing Coordinator - Coon Rapids

Minnesota City Jobs

Coon Rapids, MN • On-site

$32.29 - $40.24/hr

Full-time

Posted 6 days ago

State Of Minnesota rating

8.1

Company rating: 8.1 out of 10

Based on 170 frontline employees who took The Breakroom Quiz

6th of 50 rated states

Job description

Job Posting Are you someone who enjoys delivering excellent customer service, solving problems, and ensuring every detail is accurate. The City of Coon Rapids is seeking a Utility Billing Coordinator to play a vital role in serving our residents and supporting essential city operations. In this position, you'll combine your organizational skills, attention to detail, and commitment to public service to manage utility billing, assist customers, and help ensure our processes run efficiently.

If you take pride in providing exceptional service, thrive in a collaborative environment, and want to make a meaningful impact in the community, we'd love to have you on our team. Under the general supervision and direction of the Assistant Finance Director, the Utility Billing Coordinator is responsible for coordinating the utility billing function, directing the utility billing processes and responding to inquiries that are related to utility billing. Learn more and apply: https://www.governmentjobs.com/careers/coonrapidsmn/jobs/5435276/utility-billing-coordinator

What State Of Minnesota employees say

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About State of Minnesota

Sourced by ZipRecruiter

The Minnesota State Demographic Center (SDC), part of the Minnesota Department of Administration, is the main provider of demographic data and analysis for the state of Minnesota. The SDC assists policymakers, state and local governments, businesses, nonprofits, the media, and all Minnesotans locate and understand the demographic data they need to make smart decisions.

Industry

Public administration

Company size

10,000+ Employees

Headquarters location

Saint Paul, MN, US

Year founded

1967

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