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Entry Level Utility Billing Jobs (NOW HIRING)

Rockdale County, Georgia

Billing Specialist

Conyers, GA · On-site

$20.65/hr

Job Summary This is entry-level work distributing all County water and sewer bills and ensuring ... Contact utility maintenance personnel and customers via telephone when obtaining information to ...

Addison Group

Recruiter

Houston, TX · On-site

$35 - $38/hr

Skilled Labor positions * Entry-Level Utility Technicians * Customer Service Representatives * Billing Coordinators * Administrative Professionals * Logistics Personnel * Transportation Professionals ...

Addison Group

Recruiter

Houston, TX · Remote

$35 - $38/hr

Skilled Labor positions * Entry-Level Utility Technicians * Customer Service Representatives * Billing Coordinators * Administrative Professionals * Logistics Personnel * Transportation Professionals ...

Addison Group

Recruiter

Houston, TX

$35 - $38/hr

Skilled Labor positions * Entry-Level Utility Technicians * Customer Service Representatives * Billing Coordinators * Administrative Professionals * Logistics Personnel * Transportation Professionals ...

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Entry Level Utility Billing information

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$39

How much do entry level utility billing jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for entry level utility billing in the United States is $23.04, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.80 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Utility Billing Clerk, and why are they important?

To thrive as an Entry Level Utility Billing Clerk, you need strong numerical accuracy, attention to detail, and a high school diploma or equivalent. Familiarity with billing software, spreadsheets, and customer management systems is typically required. Excellent organizational skills, problem-solving abilities, and effective communication help you manage accounts and address customer inquiries. These skills ensure accurate billing, timely payments, and positive customer experiences in utility services.

Is billing clerk entry-level?

A billing clerk is typically an entry-level position that involves processing invoices, maintaining billing records, and using basic office software. Most employers require a high school diploma or equivalent, and some roles may prefer familiarity with accounting software or data entry skills.

What jobs fall under utilities?

Jobs under utilities include roles such as utility billing clerk, water or gas meter reader, utility technician, and customer service representative. These positions typically involve managing billing processes, maintaining utility infrastructure, and assisting customers with service inquiries, often requiring knowledge of billing software and safety protocols.

What are the most common challenges faced by entry-level utility billing specialists, and how can they be addressed?

Entry-level utility billing specialists often encounter challenges such as managing large volumes of data, ensuring billing accuracy, and responding to customer inquiries about charges or account discrepancies. Staying organized, double-checking data entries, and using the billing software efficiently can help minimize errors. Additionally, strong communication skills are essential when explaining billing details to customers or collaborating with other departments, such as customer service or finance. Continuous learning and on-the-job training can help new specialists adapt quickly and excel in the role.

What are entry level utility billing jobs?

Entry level utility billing jobs involve processing and managing customer billing for utility services such as water, electricity, or gas. Employees in these roles are responsible for entering meter readings, generating invoices, reviewing accounts for accuracy, and addressing customer inquiries about their bills. These positions typically require attention to detail, basic computer skills, and good communication abilities. They are a great starting point for individuals interested in administrative or finance-related careers within utility companies.

What is the difference between Entry Level Utility Billing vs Entry Level Customer Service Representative?

AspectEntry Level Utility BillingEntry Level Customer Service Representative
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice setting, utility companies, government agenciesOffice or call center, various industries
Employer & Industry UsageUtility providers, municipal agenciesRetail, telecommunications, service industries
Common Search & ComparisonBilling processes, utility accountingCustomer interaction, service support

Entry Level Utility Billing focuses on processing utility accounts and billing, often within utility companies or municipal agencies. Entry Level Customer Service Representatives handle customer inquiries across various industries. While both roles require communication skills and basic computer knowledge, their primary functions and work environments differ, making each role distinct in the job market.

Is being a billing specialist a difficult job?

Being a billing specialist involves accurately processing and managing customer billing data, which requires attention to detail and familiarity with billing software. The job can be straightforward for those with good organizational skills, but it may involve handling complex accounts or resolving discrepancies, making accuracy and communication important. Overall, it is considered manageable with proper training and experience.

Is being a utility worker hard?

Utility workers often perform physically demanding tasks, such as operating equipment, performing maintenance, and working outdoors in various weather conditions. The job requires attention to safety protocols, technical skills, and sometimes working irregular hours or on-call shifts, but it generally involves on-the-job training and basic certifications.
What cities are hiring for Entry Level Utility Billing jobs? Cities with the most Entry Level Utility Billing job openings:
What are the most commonly searched types of Utility Billing jobs? The most popular types of Utility Billing jobs are:
What states have the most Entry Level Utility Billing jobs? States with the most job openings for Entry Level Utility Billing jobs include:
Entry Level Utility Billing jobs near you

Utility Customer Account Trainee - Revenue & Business - Dallas Water Utilities (Civil Service)

Dallascityhall

Marilla, NY

$21.50 - $21.78/hr

Full-time

Posted yesterday

New

Job description

Dallas is Growing. Grow With Us.

Looking for more than just a job? The City of Dallas offers careers with purpose. With competitive benefits, growth opportunities, and a vibrant work culture,

we're committed to helping you thrive while you help our city flourish. Be part of a team that's committed to service, innovation, and community.

Job Summary

Entry level Utility Customer Account Trainee, learning and mirroring elementary level account service tasks.


Job Description

The Utility Customer Account Trainee trains to assist, support, and handle non-emergency customer account requests for the residents the City of Dallas. Under immediate supervision, interacts with residents, takes calls where appropriate, and directs inquiries to field staff.

Essential Functions

1.Identifies and responds to customer inquiries regarding utility services, account activity, and billing/payment/utility process questions.

2. Interacts, communicates, and assists residents in processing routine entry level changes and corrections in utility billing system. To support accurate and efficient utility services.

3.Performs various collection and customer service activities to include entry level clerical analysis, data entry related to payments received, and processes customer requests in opening, closing, transferring, and adjusting accounts.

4.Researches, investigates, and monitors utility account transactions to respond to customer inquiries concerning billings, payments, fees, adjustments, disconnects, rereads, service orders, customer service processes and consumption issues.

5. Trains on utility billing system to ensure all requests can be automated and data stored in a standardized system of record.

6. Performs all other work as needed or assigned.

Knowledge, Skills, Abilities

  • Basic knowledge of City of Dallas services and programs.

  • Knowledge of telephone etiquette and procedures.

  • Knowledge of customer service policies, procedures, and guidelines.

  • Ability to handle large call volumes, identify resources, and provide the correct responses.

  • Ability to learn and apply policies and procedures quickly and effectively through various channels of communication.

  • Ability to receive and handle complaints, requests, and information in a professional and courteous manner.

  • Ability to perform data entry and work processing.

  • Skill in communicating effectively verbally and in writing.

  • Establishing and maintaining effective relationships.

Education

High school diploma or GED.

Experience

None

Preferred

Experience in high volume customer service is highly preferred.

Experience with any billing technology platform is preferred.

Other Requirements

Subject to background check.

May be required to work during inclement weather conditions.

Must be available to work various shifts.


Salary Range

$21.50 - $21.78


The salary listed on this job posting is the starting salary range; amount offered will depend upon qualifications.

City of Dallas is an Equal Opportunity Employer.

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