ZipRecruiter

Log In

1

Utility Billing Coordinator Jobs (NOW HIRING)

Blue Star Partners LLC

Billing Coordinator

Columbus, OH · On-site

$20 - $25/hr

Position Overview We are seeking a detail-oriented Billing Coordinator to support billing exception processing, customer account adjustments, and billing accuracy within a utility operations ...

Blue Star Partners

Billing Coordinator

Columbus, OH · On-site +1

$20 - $25/hr

Position Overview We are seeking a detail-oriented Billing Coordinator to support billing exception processing, customer account adjustments, and billing accuracy within a utility operations ...

Robert Half

Billing Coordinator

Bryan, TX · On-site

$25 - $27/hr

We are looking for a detail-oriented Billing Coordinator to support invoicing and reporting ... utility sites and other operational groups as needed. • Coordinate with shipping, customer ...

Robert Half

Billing Clerk

Canonsburg, PA · On-site

$19.95 - $23.10/hr

This role involves coordinating with municipalities, maintaining billing records, and ensuring timely invoicing and payment tracking for utility services. Key Responsibilities: Generate and process ...

next page

Showing results 1-20

All JobsUtility Billing JobsUtility Billing Coordinator Jobs

Utility Billing Coordinator information

See salary details

$14

$26

$42

How much do utility billing coordinator jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for utility billing coordinator in the United States is $26.25, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $30.77 per hour, depending on experience, location, and employer.

What are some typical challenges faced by a Utility Billing Coordinator, and how can they be managed effectively?

Utility Billing Coordinators often encounter challenges such as resolving discrepancies in customer accounts, managing large volumes of data, and handling inquiries about billing issues. Effective time management and attention to detail are key to ensuring bills are accurate and sent out on schedule. Coordinators also regularly collaborate with customer service representatives and technical teams to address system updates or troubleshoot issues, so strong communication skills are essential. Staying organized and proactive in learning new software tools can help manage workload and minimize errors.

What is the difference between Utility Billing Coordinator vs Customer Service Representative?

AspectUtility Billing CoordinatorCustomer Service Representative
Primary RoleManage utility billing processes, generate invoices, handle billing inquiriesAssist customers with inquiries, account management, and service issues
CredentialsHigh school diploma or equivalent; knowledge of billing softwareHigh school diploma or equivalent; strong communication skills
Work EnvironmentOffice setting, utility company departmentsOffice or call center, customer service departments
Industry UsageCommonly employed in utility companies, municipal servicesUsed across various industries including utilities, retail, telecom

The Utility Billing Coordinator focuses on managing billing processes and invoicing for utility services, while the Customer Service Representative handles customer inquiries and support. Both roles require strong communication skills and familiarity with billing or customer management systems, but their primary responsibilities differ significantly.

What are the key skills and qualifications needed to thrive as a Utility Billing Coordinator, and why are they important?

To thrive as a Utility Billing Coordinator, you need strong analytical skills, attention to detail, and experience with billing processes, often backed by an associate’s or bachelor’s degree in business or accounting. Familiarity with utility billing software (such as Munis or Tyler Technologies), Microsoft Excel, and financial reporting systems is typically required. Excellent communication, problem-solving abilities, and customer service orientation are essential soft skills for resolving billing issues and interacting with customers. These skills ensure accurate billing, efficient operations, and high customer satisfaction in a role critical to municipal or utility service organizations.

What does a Utility Billing Coordinator do?

A Utility Billing Coordinator is responsible for managing and processing utility bills for services such as water, gas, electricity, or sewer. Their tasks typically include generating and sending bills to customers, handling billing inquiries, processing payments, and resolving discrepancies. They work closely with accounting departments and utility service providers to ensure accurate and timely billing. Additionally, they may assist with customer service and report generation related to utility usage and payments.
What cities are hiring for Utility Billing Coordinator jobs? Cities with the most Utility Billing Coordinator job openings:
What are the most commonly searched types of Utility Billing jobs? The most popular types of Utility Billing jobs are:
What states have the most Utility Billing Coordinator jobs? States with the most job openings for Utility Billing Coordinator jobs include:
Utility Billing Coordinator jobs near you
Billing Coordinator - Utility (Gas/Electric)

Billing Coordinator - Utility (Gas/Electric)

Managed Staffing

OH • Remote

$25 - $26/hr

Contractor

Re-posted 16 days ago

Job description

Billing Coordinator – Utility (Gas/Electric)
Location: 100% Remote (Anywhere in the U.S.)
Type: W-2 Contract
Pay: $20–$25/hour

Job Summary

We are hiring Billing Coordinators with prior gas or electric utility billing experience to support back-office customer accounting and billing exception processing. Candidates must have hands-on experience within a regulated utility environment.

Key Responsibilities

  • Review and resolve billing exceptions

  • Perform billing adjustments and account corrections

  • Ensure accurate billing per tariff and regulatory guidelines

  • Support call center with billing inquiries

  • Meet daily/monthly service level metrics

  • Assist with meter-to-cash related processes

Required Qualifications

  • High School Diploma or GED

  • Utility billing experience (gas or electric required)

  • Strong Microsoft Excel and Word skills

  • Working knowledge of Lotus Notes

  • Experience with back-office customer accounting

  • Strong communication and organizational skills

  • Ability to manage multiple deadlines