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Utility Billing Coordinator Jobs (NOW HIRING)

PRIMORIS USA

Coordinator I Billing

Balch Springs, TX · On-site

Billing Coordinator will be responsible for customer invoicing activities in support of construction and maintenance type projects in the Communications Line of Business within the Utilities Segment.

City of Globe

Utility Clerk- Water Office

Globe, AZ · On-site

General Purpose Performs technical, administrative, and clerical work in the billing and coordination of utility and other public works services. Grade 7 Works daily under the general supervision of ...

City of Globe

Utility Clerk- Water Office

Globe, AZ · On-site

$33K - $37K/yr

General Purpose GENERAL PURPOSE Performs technical, administrative, and clerical work in the billing and coordination of utility and other public works services. Grade 7 SUPERVISION RECEIVED Works ...

City of Globe, AZ

Utility Clerk- Water Office

Globe, AZ · On-site

$33K - $37K/yr

Non-Exempt General Purpose GENERAL PURPOSE Performs technical, administrative, and clerical work in the billing and coordination of utility and other public works services. Grade 7 SUPERVISION ...

Primoris Energy Services Corp

MO · On-site

The Coordinator II assists with the preparation, review, and processing of client billings ... utilities and distribution, and civil infrastructure clients. Primoris is ranked in the top 1% of ...

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Utility Billing Coordinator information

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How much do utility billing coordinator jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for utility billing coordinator in the United States is $26.25, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $30.77 per hour, depending on experience, location, and employer.

What are some typical challenges faced by a utility billing coordinator, and how can they be managed effectively?

Utility Billing Coordinators often encounter challenges such as resolving discrepancies in customer accounts, managing large volumes of data, and handling inquiries about billing issues. Effective time management and attention to detail are key to ensuring bills are accurate and sent out on schedule. Coordinators also regularly collaborate with customer service representatives and technical teams to address system updates or troubleshoot issues, so strong communication skills are essential. Staying organized and proactive in learning new software tools can help manage workload and minimize errors.

What is the difference between Utility Billing Coordinator vs Customer Service Representative?

AspectUtility Billing CoordinatorCustomer Service Representative
Primary RoleManage utility billing processes, generate invoices, handle billing inquiriesAssist customers with inquiries, account management, and service issues
CredentialsHigh school diploma or equivalent; knowledge of billing softwareHigh school diploma or equivalent; strong communication skills
Work EnvironmentOffice setting, utility company departmentsOffice or call center, customer service departments
Industry UsageCommonly employed in utility companies, municipal servicesUsed across various industries including utilities, retail, telecom

The Utility Billing Coordinator focuses on managing billing processes and invoicing for utility services, while the Customer Service Representative handles customer inquiries and support. Both roles require strong communication skills and familiarity with billing or customer management systems, but their primary responsibilities differ significantly.

What are the key skills and qualifications needed to thrive as a utility billing coordinator, and why are they important?

To thrive as a Utility Billing Coordinator, you need strong analytical skills, attention to detail, and experience with billing processes, often backed by an associate’s or bachelor’s degree in business or accounting. Familiarity with utility billing software (such as Munis or Tyler Technologies), Microsoft Excel, and financial reporting systems is typically required. Excellent communication, problem-solving abilities, and customer service orientation are essential soft skills for resolving billing issues and interacting with customers. These skills ensure accurate billing, efficient operations, and high customer satisfaction in a role critical to municipal or utility service organizations.

What does a utility billing coordinator do?

A Utility Billing Coordinator is responsible for managing and processing utility bills for services such as water, gas, electricity, or sewer. Their tasks typically include generating and sending bills to customers, handling billing inquiries, processing payments, and resolving discrepancies. They work closely with accounting departments and utility service providers to ensure accurate and timely billing. Additionally, they may assist with customer service and report generation related to utility usage and payments.
What cities are hiring for Utility Billing Coordinator jobs? Cities with the most Utility Billing Coordinator job openings:
What are the most commonly searched types of Utility Billing jobs? The most popular types of Utility Billing jobs are:
Who are the top companies hiring for Utility Billing Coordinator jobs? The top employers for Utility Billing Coordinator jobs are:
What states have the most Utility Billing Coordinator jobs? States with the most job openings for Utility Billing Coordinator jobs include:
Utility Billing Coordinator jobs near you

Sr. Consultant w/ Utility Billing exp.

Cognizant Technology Solutions

Miami Gardens, FL • On-site

$86K - $101K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Cognizant rating

7.4

Company rating: 7.4 out of 10

Based on 85 frontline employees who took The Breakroom Quiz

52nd of 72 rated business consultants

Job description

About Cognizant
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Learn more at https://www.cognizant.com/us/en .
About Cognizant Consulting
Cognizant Consulting is a global consulting organization delivering strategic and domain consulting through industry and technology expertise. With 6,000+ consultants worldwide, we drive technology-enabled business transformation, improve operational productivity, and increase shareholder value across Strategy, Enterprise Architecture, Process Transformation, and Domain Solutions.
Position Specific Description
This position will be primarily responsible for supporting daily billing operations and resolving complex billing issues to ensure accurate customer billing and system functionality. Key Responsibilities:
  • Billing Operations Support: Plan and manage assigned billing activities; complete analysis and resolution tasks within established timeframes
  • Daily Coordination: Participate in team meetings and track work progress using tools such as JIRA, Qmetry, Teams, and Outlook while coordinating with IT, vendors, and cross-functional teams
  • Technical Analysis: Provide functional expertise on billing systems to ensure timely and effective issue resolution within SAP and CIS environments
  • Problem-Solving: Apply analytical skills to decompose complex billing discrepancies into manageable components, utilizing Excel for data validation
  • Documentation: Create and maintain comprehensive documentation for billing processes, system procedures, and operational workflows
  • AI & Data Enablement: Utilize AI-powered tools (e.g., Microsoft Copilot, data analysis tools) to support billing analysis, data validation, and issue troubleshooting
  • AI Integration & Collaboration: Collaborate with IT and cross-functional teams to incorporate AI-driven solutions into billing workflows and system enhancements

Job Duties & Responsibilities
  • Conducts analyses and prepares reports that provide operation and/or technical support to business operations
  • Conducts quantitative and qualitative research to support medium to large special projects
  • Assists with process design and modification for continuous business improvement
  • Performs other job-related duties as assigned

Key Skillsets: Energy and Utility domain, SAP ISU with Utility billing experience (Meter to Cash process),
*Travel: willingness to travel extensively as client needs require.
Required Education & Work Authorization:
Education: Bachelor's degree required; MBA or master's strongly preferred.
Work Authorization: Must be legally authorized to work in the United States without employer sponsorship now or in the future.
Salary & Compensation:
Salary: Applications will be accepted until June 26 th , 2026. The annual salary for this position is between $86,500.00 - $101,500.00 depending on experience and other qualifications of the successful candidate.
Incentives: Eligible for Cognizant's discretionary annual incentive program and stock awards, subject to applicable plan terms.
Benefits: Medical, Dental, Vision, Life Insurance, Paid Holidays plus PTO, 401(k) with company contributions, Short-term/Long-term Disability, Paid Parental Leave, Employee Stock Purchase Plan.
Disclaimer: Salary, other compensation, and benefits are accurate as of the date of this posting and may be modified at any time, subject to applicable law.
#CB #LI-Miami
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization's unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] for roles based in the Americas or [email protected] for roles based in India.

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