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Utility Billing Coordinator Jobs (NOW HIRING)

Robert Half

Billing Clerk

Canonsburg, PA · On-site

$19.95 - $23.10/hr

This role involves coordinating with municipalities, maintaining billing records, and ensuring timely invoicing and payment tracking for utility services. Key Responsibilities: Generate and process ...

NV5

Billing Coordinator

San Diego, CA · Hybrid

$26 - $30/hr

Utility Services; Environmental Health Sciences; Buildings & Program Management; and Geospatial ... Coordinate with Project Analyst regarding billing instructions and invoice approvals. * Process ...

NV5

Billing Coordinator

San Diego, CA · On-site

$26 - $30/hr

Utility Services; Environmental Health Sciences; Buildings & Program Management; and Geospatial ... Coordinate with Project Analyst regarding billing instructions and invoice approvals. * Process ...

NV5

Billing Coordinator

San Diego, CA · Hybrid

$26 - $30/hr

Utility Services; Environmental Health Sciences; Buildings & Program Management; and Geospatial ... Coordinate with Project Analyst regarding billing instructions and invoice approvals. * Process ...

City of Sunrise

$95K - $134K/yr

Responsibilities include coordinating with the utility billing software vendor to resolve technical issues related to billing and collections, applying system fixes, and troubleshooting billing ...

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Utility Billing Coordinator information

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How much do utility billing coordinator jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for utility billing coordinator in the United States is $26.25, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $30.77 per hour, depending on experience, location, and employer.

What are some typical challenges faced by a Utility Billing Coordinator, and how can they be managed effectively?

Utility Billing Coordinators often encounter challenges such as resolving discrepancies in customer accounts, managing large volumes of data, and handling inquiries about billing issues. Effective time management and attention to detail are key to ensuring bills are accurate and sent out on schedule. Coordinators also regularly collaborate with customer service representatives and technical teams to address system updates or troubleshoot issues, so strong communication skills are essential. Staying organized and proactive in learning new software tools can help manage workload and minimize errors.

What is the difference between Utility Billing Coordinator vs Customer Service Representative?

AspectUtility Billing CoordinatorCustomer Service Representative
Primary RoleManage utility billing processes, generate invoices, handle billing inquiriesAssist customers with inquiries, account management, and service issues
CredentialsHigh school diploma or equivalent; knowledge of billing softwareHigh school diploma or equivalent; strong communication skills
Work EnvironmentOffice setting, utility company departmentsOffice or call center, customer service departments
Industry UsageCommonly employed in utility companies, municipal servicesUsed across various industries including utilities, retail, telecom

The Utility Billing Coordinator focuses on managing billing processes and invoicing for utility services, while the Customer Service Representative handles customer inquiries and support. Both roles require strong communication skills and familiarity with billing or customer management systems, but their primary responsibilities differ significantly.

What are the key skills and qualifications needed to thrive as a Utility Billing Coordinator, and why are they important?

To thrive as a Utility Billing Coordinator, you need strong analytical skills, attention to detail, and experience with billing processes, often backed by an associate’s or bachelor’s degree in business or accounting. Familiarity with utility billing software (such as Munis or Tyler Technologies), Microsoft Excel, and financial reporting systems is typically required. Excellent communication, problem-solving abilities, and customer service orientation are essential soft skills for resolving billing issues and interacting with customers. These skills ensure accurate billing, efficient operations, and high customer satisfaction in a role critical to municipal or utility service organizations.

What does a Utility Billing Coordinator do?

A Utility Billing Coordinator is responsible for managing and processing utility bills for services such as water, gas, electricity, or sewer. Their tasks typically include generating and sending bills to customers, handling billing inquiries, processing payments, and resolving discrepancies. They work closely with accounting departments and utility service providers to ensure accurate and timely billing. Additionally, they may assist with customer service and report generation related to utility usage and payments.
What cities are hiring for Utility Billing Coordinator jobs? Cities with the most Utility Billing Coordinator job openings:
What are the most commonly searched types of Utility Billing jobs? The most popular types of Utility Billing jobs are:
What states have the most Utility Billing Coordinator jobs? States with the most job openings for Utility Billing Coordinator jobs include:
Utility Billing Coordinator jobs near you
Billing Clerk

Billing Clerk

Robert Half

Canonsburg, PA • On-site

$19.95 - $23.10/hr

Temporary

Re-posted 21 days ago

Job description

The Billing Clerk is responsible for preparing and processing accurate billing statements for municipal utility customers. This role involves coordinating with municipalities, maintaining billing records, and ensuring timely invoicing and payment tracking for utility services.


Key Responsibilities:


Generate and process periodic invoices for municipal utility services.

Verify service usage and account information with internal records and municipal contacts.

Maintain accurate billing records, payment histories, and account files.

Resolve billing discrepancies and respond to inquiries from municipalities and utility clients.

Post payments and reconcile accounts receivable records.

Assist in the preparation of financial reports related to utility billing and collections.

Communicate regularly with municipal representatives regarding billing status, delinquent accounts, and adjustments.

Ensure compliance with company policies, regulatory standards, and municipal contracts.

Support month-end and year-end closing activities related to billing.

Required Skills and Qualifications:


Previous experience in utility billing, accounts receivable, or municipal finance preferred.

Proficiency in billing/accounting software and Microsoft Office Suite.

Strong organizational and communication skills.

High attention to detail and ability to manage competing deadlines.

Ability to work independently and as part of a team.

• Previous experience in billing, accounts receivable, utility services, or municipal finance is preferred.
• Proficiency with computerized billing platforms and Microsoft Office applications.
• Strong attention to detail with the ability to produce accurate work in a deadline-driven setting.
• Effective written and verbal communication skills for working with municipalities and utility customers.
• Solid organizational skills with the ability to manage multiple priorities efficiently.
• Ability to work independently while also collaborating effectively with a broader team.
• Familiarity with billing statements, payment collection processes, and account reconciliation practices.
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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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