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Utility Billing Jobs (NOW HIRING)

The Scion Group

Utility Billing Analyst

Chicago, IL · On-site

$49K - $65K/yr

This Utility Billing Specialist will complete monthly resident utility billing while providing customer service support for utility inquiries as well as serve as liaison between communities and our ...

Ladgov Corporation

Utility billing clerk

Latham, NY · On-site

The applicant shall pull utility bills from the FileNet program maintained by the Business Service Center. * The applicant shall ensure that a utility bill is received for each facility for each ...

The Scion Group

Utility Billing Analyst

Chicago, IL · On-site

$55K - $65K/yr

This Utility Billing Specialist will complete monthly resident utility billing while providing customer service support for utility inquiries as well as serve as liaison between communities and our ...

Ladgov Corporation

Utility billing clerk

Latham, NY · On-site

The applicant shall pull utility bills from the FileNet program maintained by the Business Service Center. * The applicant shall ensure that a utility bill is received for each facility for each ...

Agility Recruiting

Utility Billing Analyst

Oakland, CA · On-site +1

$85K - $91K/yr

About the Role Candidates with utility or energy billing experience are strongly encouraged to apply. A privately owned, employee-held advisory firm is looking for a Utility Billing Analyst to join a ...

City of Pierre

UTILITY BILLING TECHNICIAN

Pierre, SD · On-site

$18 - $24.75/hr

This position performs the utility billing functions as well as playing a key role in customer service; maintains all meter and utility account records, energy assistance contracts, and processes ...

City of Pierre

UTILITY BILLING TECHNICIAN

Pierre, SD · On-site

$18 - $24.75/hr

This position performs the utility billing functions as well as playing a key role in customer service; maintains all meter and utility account records, energy assistance contracts, and processes ...

City of Hobbs

UTILITY BILLING SPECIALIST

Hobbs, NM

$19 - $21.85/hr

Ensures that all utility billing contains the proper billing information before monthly billing is generated. Enters daily adjustments within the current billing system. Generates bank drafts as ...

CITY OF CLEVELAND

Permit / Utility Billing Clerk

Cleveland, TX · On-site

$16.50 - $21.25/hr

Permit / Utility Billing Clerk - Finance Department Position Summary Under general supervision, performs a variety of administrative, technical, customer service, and clerical functions in support of ...

City of Lodi

Utility Billing Specialist

Lodi, CA · On-site

$57K - $69K/yr

Processes utility billings: inputs information into customer programs which produce a variety of service orders directed to field services personnel; edits bill batches for exceptions, compares ...

City of Hillsboro, TX

Utility Billing Supervisor

TX · On-site

$50K/yr

Utility Billing Opening Date: 08/14/2026 General Statement of Duties This is a responsible supervisory position. Duties include performing or overseeing the following: billing; receiving and ...

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Utility Billing information

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$14

$23

$39

How much do utility billing jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for utility billing in the United States is $23.04, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.80 per hour, depending on experience, location, and employer.

What is a utility billing?

A Utility Billing job involves managing the billing process for utilities such as water, electricity, or gas. Responsibilities typically include generating and processing customer invoices, handling payments, addressing billing inquiries, and maintaining accurate account records. This role requires attention to detail, strong customer service skills, and familiarity with billing software. Utility Billing professionals ensure timely and accurate billing to help maintain financial stability for utility providers.

What are the typical daily responsibilities of a utility billing professional?

A Utility Billing professional is responsible for preparing and processing customer utility bills, entering and verifying meter readings, handling account inquiries, and investigating discrepancies in billing. In addition, they may assist customers in person, by phone, or via email to answer questions, set up new accounts, or address payment issues. The role often involves collaborating with field technicians, finance, and customer service teams to ensure data accuracy and timely responses. This variety makes each day engaging and provides the opportunity to develop a broad range of skills in both technical and customer-facing aspects.

What are the key skills and qualifications needed for a utility billing professional?

To thrive in Utility Billing, strong numerical accuracy, attention to detail, and familiarity with accounting principles or billing processes are typically required, along with at least a high school diploma. Proficiency with utility billing software (such as Munis, Springbrook, or Tyler Technologies), spreadsheets, and general office applications is essential. Excellent customer service, problem-solving, and communication skills are important soft skills that help manage inquiries and resolve billing disputes effectively. These skills are vital because they ensure accurate billing, maintain positive customer relationships, and support efficient operational workflows.

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Utility Billing jobs near you
Infographic showing various Utility Billing job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 83% Full Time, 12% Part Time, and 3% Contract. Highlights an 88% Physical, 5% Hybrid, and 7% Remote job distribution, with an average salary of $47,932 per year, or $23 per hour.

Utility Billing Analyst

The Scion Group

Chicago, IL • On-site

$49K - $65K/yr

Full-time

Re-posted 19 days ago

The Scion Group rating

6.5

Company rating: 6.5 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

153rd of 204 rated real estate companies

Job description

Your Opportunity

Scion is paving a path in student living and we're seeking a talented Utility Billing Specialist to join us in executing our vision. This position will focus on managing the resident utility billing process for all of Scion's communities. This Utility Billing Specialist will complete monthly resident utility billing while providing customer service support for utility inquiries as well as serve as liaison between communities and our utility expense management partner.

The Utility Billing Specialist is a critical thinker, that excels in a fast-paced, agile, corporate environment, who is comfortable with quickly re-prioritizing. This role demands an eye for detail, well-honed organizational skills, strong problem solving and analytical skills, and a commitment to excellence.

This position is based out of our Chicago HQ and is fully on-site.

Your Responsibilities

  • Acts as liaison between utility expense management partners and Communities.
  • Partners with UEM provider to ensure timely receipt of utility bills and coordinate payment of all utility bills
  • Analyzes utility data to identify anomalies such as high or low usage and works together with community teams to determine the cause.
  • Completes timely and accurate monthly resident billing in accordance with state and local regulations
  • Troubleshoots issues that may occur to ensure bills are sent in a timely manner
  • Provides customer support for utility related inquires.
  • Participates in industry and company trainings to stay current on system requirements.
  • Reports on data as requested.

The responsibilities listed above may not be all inclusive.

What We Require

  • College graduate with one year of utility billing experience.
  • Proficient in Microsoft Office. Strong Microsoft Excel skills.
  • Works well independently and as a member of various teams.
  • Handles multiple, complex projects, with minimal guidance, prioritizes effectively, and meets deadlines.
  • Values and fosters a sensitive and supportive approach to a diverse working and living environment.

Operational Details

  • Job location is based at Scion's Chicago corporate headquarters.
  • Working hours consist of standard daytime business hours.

The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.

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