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Utility Billing Jobs (NOW HIRING)

City of Savage, MN

Utility Billing Specialist

Savage, MN · On-site

$28.78 - $37.91/hr

Utility Billing Specialist This position is responsible for carrying out the full cycle of monthly utility billing tasks with a high degree of accuracy and confidentiality. Provides excellent ...

City of Savage

Utility Billing Specialist

Savage, MN · On-site

$59K - $78K/yr

Position Summary This position is responsible for carrying out the full cycle of monthly utility billing tasks with a high degree of accuracy and confidentiality. Provides excellent customer service ...

Ladgov Corporation

Utility billing clerk

Latham, NY · On-site

The applicant shall pull utility bills from the FileNet program maintained by the Business Service Center. * The applicant shall ensure that a utility bill is received for each facility for each ...

Ladgov Corporation

Utility billing clerk

Latham, NY · On-site

The applicant shall pull utility bills from the FileNet program maintained by the Business Service Center. * The applicant shall ensure that a utility bill is received for each facility for each ...

Riverton City

Utility Billing Clerk

Riverton, UT · On-site

$19.83 - $31.59/hr

Employment Opportunity UTILITY BILLING CLERK OPENING DATE: 05/11/2026 CLOSING DATE: Open until filled (Job openings are posted for a minimum of three calendar days. The review and selection process ...

Riverton City

Utility Billing Clerk

Riverton, UT · On-site

$19.83 - $31.59/hr

Employment Opportunity UTILITY BILLING CLERK OPENING DATE: 05/11/2026 CLOSING DATE: Open until filled (Job openings are posted for a minimum of three calendar days. The review and selection process ...

Conservice

Utility Billing Manager

River Heights, UT · Hybrid

$19.40/hr

Monday - Friday, 8:00 AM - 5:00 PM Mountain Time, Full-Time Overview Multi-Unit properties typically receive and pay a single bill per utility for an entire property. They contract with Conservice to ...

City of Walla Walla

$28.73 - $36.68/hr

Utility Billing Function: Preparation of utility bills and other related bills and notices. Respond to more complex customer issues and inquiries; may provide counter coverage and cashiering duties ...

City of Pierre

UTILITY BILLING TECHNICIAN

Pierre, SD · On-site

$18 - $24.75/hr

This position performs the utility billing functions as well as playing a key role in customer service; maintains all meter and utility account records, energy assistance contracts, and processes ...

City of Pierre

UTILITY BILLING TECHNICIAN

Pierre, SD · On-site

$18 - $24.75/hr

This position performs the utility billing functions as well as playing a key role in customer service; maintains all meter and utility account records, energy assistance contracts, and processes ...

Riverton City

Utility Billing Clerk

Riverton, UT · On-site

$19.83 - $31.59/hr

Employment Opportunity UTILITY BILLING CLERK OPENING DATE: 05/11/2026 CLOSING DATE: Open until filled (Job openings are posted for a minimum of three calendar days. The review and selection process ...

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How much do utility billing jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for utility billing in the United States is $23.04, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.80 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Utility Billing position, and why are they important?

To thrive in Utility Billing, strong numerical accuracy, attention to detail, and familiarity with accounting principles or billing processes are typically required, along with at least a high school diploma. Proficiency with utility billing software (such as Munis, Springbrook, or Tyler Technologies), spreadsheets, and general office applications is essential. Excellent customer service, problem-solving, and communication skills are important soft skills that help manage inquiries and resolve billing disputes effectively. These skills are vital because they ensure accurate billing, maintain positive customer relationships, and support efficient operational workflows.

What are some typical daily responsibilities of someone working in Utility Billing?

A Utility Billing professional is responsible for preparing and processing customer utility bills, entering and verifying meter readings, handling account inquiries, and investigating discrepancies in billing. In addition, they may assist customers in person, by phone, or via email to answer questions, set up new accounts, or address payment issues. The role often involves collaborating with field technicians, finance, and customer service teams to ensure data accuracy and timely responses. This variety makes each day engaging and provides the opportunity to develop a broad range of skills in both technical and customer-facing aspects.

What is a Utility Billing job?

A Utility Billing job involves managing the billing process for utilities such as water, electricity, or gas. Responsibilities typically include generating and processing customer invoices, handling payments, addressing billing inquiries, and maintaining accurate account records. This role requires attention to detail, strong customer service skills, and familiarity with billing software. Utility Billing professionals ensure timely and accurate billing to help maintain financial stability for utility providers.

More about Utility Billing jobs
What cities are hiring for Utility Billing jobs? Cities with the most Utility Billing job openings:
What are the most commonly searched types of Utility Billing jobs? The most popular types of Utility Billing jobs are:
What states have the most Utility Billing jobs? States with the most job openings for Utility Billing jobs include:
What job categories do people searching Utility Billing jobs look for? The top searched job categories for Utility Billing jobs are:
Utility Billing jobs near you
Infographic showing various Utility Billing job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 2% As Needed, 75% Full Time, 20% Part Time, 1% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $47,932 per year, or $23 per hour.

Utility Billing Specialist

City of Savage, MN

Savage, MN • On-site

$28.78 - $37.91/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Utility Billing Specialist

This position is responsible for carrying out the full cycle of monthly utility billing tasks with a high degree of accuracy and confidentiality. Provides excellent customer service, follows established policies and procedures, and maintains clear and accurate records of all utility billing matters. Anticipated Starting Wage: $28.78 to $32.22 per hour, depending on qualifications Full 2026 Wage Range: $28.78 to $37.91 per hour

Essential Functions and Responsibilities

  • Establish and maintain all utility billing accounts, customer information and payment data.
  • Input and/or import data from automated and manual meter readings into utility billing software.
  • Calculate, prepare and transmit monthly utility bills (water, sewer, storm sewer, etc.) to all utility customers (residential, institutional, commercial/industrial, etc.).
  • Record all utility payments and post to customer accounts. Reconcile online, ACH and recurring payments.
  • Provide excellent customer service to customers in person and via phone or email. Explain bills, procedures and fee structures and assist with resolving issues or concerns.
  • Open and close accounts, arrange for special meter readings and process final billings when customers move in or out.
  • Maintain all utility billing records in accordance with the City's records retention schedule and release utility billing data in accordance with the Minnesota Data Practice's Act.
  • Prepare annual certification of delinquent utility bills, including notifications to property owners and preparation for City Council approval.
  • Monitor utility billing data to identify consumption irregularities and report findings to appropriate staff.
  • Serve as backup for other Accounts Receivable and Accounts Payable tasks performed by the Finance Department.
  • Perform other related duties as apparent or assigned.

Required Knowledge, Skills and Abilities

  • Knowledge of general accounting principles and procedures, including governmental accounting.
  • Ability to consistently follow established procedures and methods.
  • Ability to communicate effectively and professionally, both verbally and in writing.
  • Ability to consistently perform calculations and data entry with a high degree of accuracy.
  • Ability to work independently, prioritize tasks and meet deadlines.
  • Ability to master the City's utility billing software, along with proficiency in Microsoft Office programs, such as Word, Excel and Outlook.
  • Ability to establish positive and professional working relationships with employees, outside agencies, and the public, and contribute to an inclusive workplace culture.
  • Ability to maintain confidentiality of customer data.
  • Ability to maintain regular attendance.

Minimum Qualifications

  • High school diploma or GED and two years of clerical accounting experience, preferably in the public sector; or an equivalent combination of experience and training which provides the knowledge, skills, and abilities to perform the work.

Desirable Qualifications

  • Associate's degree in accounting, business administration, or a related field.
  • Experience with municipal utility billing.
  • Experience with Springbrook financial software.
  • Ability to speak a second language, in addition to English, that has a recognized presence in the community.

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