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Utility Billing Jobs in Texas (NOW HIRING)

City of DeSoto, TX

Utility Billing Clerk

Desoto, TX · On-site

$37K - $55K/yr

Utility Billing Opening Date: 08/04/2026 Closing Date: Continuous FLSA: Non-Exempt Description This position will remain open until filled, with applications reviewed on an ongoing basis. This job ...

City of DeSoto

Utility Billing Clerk

Desoto, TX

$37K - $55K/yr

Additional duties may include working with utility readings to provide accurate usage and documentation regarding charges; reviewing and analyzing billing reports; assisting with reporting processes ...

City of Odessa

Utility Billing Clerk

Odessa, TX · On-site

$19.13 - $23.96/hr

Utility Billing ClerkA skills test is required for this position. The calculator 10-key test must be taken during business hours at the City of Odessa Human Resources Office (411 W. 8th Street ...

New

City of Odessa

Utility Billing Clerk

Odessa, TX · On-site

$19.13 - $23.96/hr

Utility Billing Clerk A skills test is required for this position. The calculator 10-key test must be taken during business hours at the City of Odessa Human Resources Office (411 W. 8th Street ...

New

City of Odessa Police

Utility Billing Clerk

Odessa, TX

$18.50 - $23.75/hr

Utility Billing Clerk A skills test is required for this position. The calculator 10-key test must be taken during business hours at the City of Odessa Human Resources Office (411 W. 8th Street ...

New

Robert Half

Billing Clerk

Sugar Land, TX · On-site

$16.75 - $21.50/hr

We are looking for a detail-oriented Billing Clerk to support utility billing operations for a Long-term Contract position based in Sugarland, Texas. This role focuses on producing accurate invoices ...

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Utility Billing information

See Texas salary details

$13

$21

$36

How much do utility billing jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for utility billing in Texas is $21.47, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $22.16 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed for a utility billing professional?

To thrive in Utility Billing, strong numerical accuracy, attention to detail, and familiarity with accounting principles or billing processes are typically required, along with at least a high school diploma. Proficiency with utility billing software (such as Munis, Springbrook, or Tyler Technologies), spreadsheets, and general office applications is essential. Excellent customer service, problem-solving, and communication skills are important soft skills that help manage inquiries and resolve billing disputes effectively. These skills are vital because they ensure accurate billing, maintain positive customer relationships, and support efficient operational workflows.

What are the typical daily responsibilities of a utility billing professional?

A Utility Billing professional is responsible for preparing and processing customer utility bills, entering and verifying meter readings, handling account inquiries, and investigating discrepancies in billing. In addition, they may assist customers in person, by phone, or via email to answer questions, set up new accounts, or address payment issues. The role often involves collaborating with field technicians, finance, and customer service teams to ensure data accuracy and timely responses. This variety makes each day engaging and provides the opportunity to develop a broad range of skills in both technical and customer-facing aspects.

What is a utility billing?

A Utility Billing job involves managing the billing process for utilities such as water, electricity, or gas. Responsibilities typically include generating and processing customer invoices, handling payments, addressing billing inquiries, and maintaining accurate account records. This role requires attention to detail, strong customer service skills, and familiarity with billing software. Utility Billing professionals ensure timely and accurate billing to help maintain financial stability for utility providers.

What are the most commonly searched types of Utility Billing jobs in Texas? The most popular types of Utility Billing jobs in Texas are:
What are popular job titles related to Utility Billing jobs in Texas? For Utility Billing jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Utility Billing jobs in Texas look for? The top searched job categories for Utility Billing jobs in Texas are:
What cities in Texas are hiring for Utility Billing jobs? Cities in Texas with the most Utility Billing job openings:
Utility Billing jobs near you
Infographic showing various Utility Billing job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 11% Part Time, and 3% Contract. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution, with an average salary of $44,656 per year, or $21.5 per hour.

Utility Billing Clerk

Harker Heights, City of (TX)

Harker Heights, TX

$43K/yr

Full-time

Re-posted 17 days ago

Job description

JOB SUMMARY JOB SUMMARY: Performs clerical work to ensure accuracy in account maintenance; receives payments for utility bills; reviews and verifies various reports; responds to citizen inquiries and performs related work. Receives payments from customers and makes customer service a priority and performs other related duties as required. SUPERVISION RECEIVED AND EXERCISED SUPERVISION RECEIVED: Work is performed under the general supervision of the Assistant Finance Director.

PRIMARY DUTIES AND RESPONSIBILITES PRIMARY DUTIES AND RESPONSIBILITIES: Assists customers and makes customer service a priority. Posts utility payments (in-house, web, remit, kiosk, and integrated voice response (IVR) system payments) to accounts via INCODE software. Responds to customer inquiries at the counter, drive thru, telephone, and via e-mail.

Receives and records deposits from commercial and residential customers; and handles termination of service for non-payment and returned checks. Makes an attempt to collect bad debt from accountholders via mail, e-mail and/or telephone. Reviews computerized reports on unauthorized water usage, excessive water usage, payments, manual water billings, and various other reports.

Reviews settlement reports and drafts reports, prepares extensions, meter change outs and account adjustments. Responsible for the uploading of meter readings; reviews readings and prepares re-reads; updates all re-reads in the utility system. Prepares and uploads necessary files for primary utility bill notices to third party billing processor in a timely manner.

Prepares all utility billing second notices and ensures the timely mailing of these notices to citizens. Confirms data on service orders/work orders and water and sewer tap sets; enters information into the utility billing system; transfers and closes water accounts as necessary. Reconciles water usage and unaccountable water.

Calculates through a predetermined formula special billing (arrears). Maintains accurate records on all accounts in the Utility system. Reviews data entry of other staff to ensure accuracy remains consistent.

Performs other duties as assigned. Daily attendance and promptness are required. Normal business hours are - Monday through Thursday from 7:00 a.m

to 6:00 p.m. Attendance is an essential function of the job. Exhibits the City of Harker Heights' Core Values

MINIMUM QUALIFICATIONS MINIMUM QUALIFICATIONS: High school graduate or GED. Some college-level courses in Accounting, Business Management or Business Administration preferred.

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