Prepares all utility billing second notices and ensures the timely mailing of these notices to ... Some college-level courses in Accounting, Business Management or Business Administration preferred.
Prepares all utility billing second notices and ensures the timely mailing of these notices to ... Some college-level courses in Accounting, Business Management or Business Administration preferred.
Utility Billing Specialist
Pflugerville, TX · On-site
$38K - $48K/yr
Hiring managers typically begin contacting applicants within 1 - 30 days, but in some cases ... Job Summary Under direct supervision of the Utility Billing Operations Manager, provides ...
Utility Billing Specialist
Pflugerville, TX · On-site
$38K - $48K/yr
Hiring managers typically begin contacting applicants within 1 - 30 days, but in some cases ... Job Summary Under direct supervision of the Utility Billing Operations Manager, provides ...
Utility Billing Specialist
Pflugerville, TX · On-site
$38K - $48K/yr
Utility Billing Opening Date: 07/08/2026 Closing Date: 8/8/2026 11:59 PM Central It's a great time ... Hiring managers typically begin contacting applicants within 1 - 30 days , but in some cases ...
Utility Billing Specialist
Pflugerville, TX · On-site
$38K - $48K/yr
Utility Billing Opening Date: 07/08/2026 Closing Date: 8/8/2026 11:59 PM Central It's a great time ... Hiring managers typically begin contacting applicants within 1 - 30 days , but in some cases ...
Utility Billing Clerk
Harker Heights, TX · On-site
$43K/yr
Prepares all utility billing second notices and ensures the timely mailing of these notices to ... Some college-level courses in Accounting, Business Management or Business Administration preferred.
Utility Billing Clerk
Harker Heights, TX · On-site
$43K/yr
Prepares all utility billing second notices and ensures the timely mailing of these notices to ... Some college-level courses in Accounting, Business Management or Business Administration preferred.
Utility Billing Customer Service Technician
La Marque, TX · On-site
$15.50 - $20.25/hr
Reports to Utility Billing/Sanitation Manager. Examples of Duties Performs general bookkeeping and accounting tasks as necessary to maintain utility accounts including but not limited to collecting ...
Utility Billing Customer Service Technician
La Marque, TX · On-site
$15.50 - $20.25/hr
Reports to Utility Billing/Sanitation Manager. Examples of Duties Performs general bookkeeping and accounting tasks as necessary to maintain utility accounts including but not limited to collecting ...
Utility Billing Customer Service Technician
La Marque, TX · On-site
$15.50 - $20.25/hr
Reports to Utility Billing/Sanitation Manager. Examples of Duties Performs general bookkeeping and accounting tasks as necessary to maintain utility accounts including but not limited to collecting ...
Utility Billing Customer Service Technician
La Marque, TX · On-site
$15.50 - $20.25/hr
Reports to Utility Billing/Sanitation Manager. Examples of Duties Performs general bookkeeping and accounting tasks as necessary to maintain utility accounts including but not limited to collecting ...
Utility Billing Customer Service Technician
La Marque, TX · On-site
$15.50 - $20.25/hr
Reports to Utility Billing/Sanitation Manager. Examples of Duties Performs general bookkeeping and accounting tasks as necessary to maintain utility accounts including but not limited to collecting ...
Utility Billing Customer Service Technician
La Marque, TX · On-site
$15.50 - $20.25/hr
Reports to Utility Billing/Sanitation Manager. Examples of Duties Performs general bookkeeping and accounting tasks as necessary to maintain utility accounts including but not limited to collecting ...
Utility Billing Customer Service Technician
La Marque, TX · On-site
$15.50 - $20.25/hr
Reports to Utility Billing/Sanitation Manager. Examples Of Duties Performs general bookkeeping and accounting tasks as necessary to maintain utility accounts including but not limited to collecting ...
Utility Billing Customer Service Technician
La Marque, TX · On-site
$15.50 - $20.25/hr
Reports to Utility Billing/Sanitation Manager. Examples Of Duties Performs general bookkeeping and accounting tasks as necessary to maintain utility accounts including but not limited to collecting ...
Utility Billing Clerk
Odessa, TX · On-site
$19.13 - $23.96/hr
Utility Billing Clerk A skills test is required for this position. The calculator 10-key test must ... Principles of accounting, record keeping, and records management. * Business and personal computers ...
Utility Billing Clerk
Odessa, TX · On-site
$19.13 - $23.96/hr
Utility Billing Clerk A skills test is required for this position. The calculator 10-key test must ... Principles of accounting, record keeping, and records management. * Business and personal computers ...
Utility Billing Clerk
Odessa, TX · On-site
$19.13 - $23.96/hr
Utility Billing ClerkA skills test is required for this position. The calculator 10-key test must ... Knowledge of: Principles of accounting, record keeping, and records management.Business and ...
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Utility Billing Clerk
Odessa, TX · On-site
$19.13 - $23.96/hr
Utility Billing ClerkA skills test is required for this position. The calculator 10-key test must ... Knowledge of: Principles of accounting, record keeping, and records management.Business and ...
New
Utility Billing Clerk
$18.50 - $23.75/hr
Utility Billing Clerk A skills test is required for this position. The calculator 10-key test must ... Principles of accounting, record keeping, and records management. * Business and personal computers ...
New
Utility Billing Clerk
$18.50 - $23.75/hr
Utility Billing Clerk A skills test is required for this position. The calculator 10-key test must ... Principles of accounting, record keeping, and records management. * Business and personal computers ...
New
Billing Manager
Northlake, TX · On-site
MasTec Utility Services is a purpose-driven company. Our core values guide our strategy ... Job Summary The Billing Manager is responsible for leading a billing team to ensure the production ...
Billing Manager
Northlake, TX · On-site
MasTec Utility Services is a purpose-driven company. Our core values guide our strategy ... Job Summary The Billing Manager is responsible for leading a billing team to ensure the production ...
MasTec Utility Services is a purpose-driven company. Our core values guide our strategy ... Job Summary The Billing Manager is responsible for leading a billing team to ensure the production ...
MasTec Utility Services is a purpose-driven company. Our core values guide our strategy ... Job Summary The Billing Manager is responsible for leading a billing team to ensure the production ...
Billing Manager
Northlake, TX · On-site
MasTec Utility Services is a purpose-driven company. Our core values guide our strategy ... Job Summary The Billing Manager is responsible for leading a billing team to ensure the production ...
Billing Manager
Northlake, TX · On-site
MasTec Utility Services is a purpose-driven company. Our core values guide our strategy ... Job Summary The Billing Manager is responsible for leading a billing team to ensure the production ...
MasTec Utility Services is a purpose-driven company. Our core values guide our strategy ... Job Summary The Billing Manager is responsible for leading a billing team to ensure the production ...
MasTec Utility Services is a purpose-driven company. Our core values guide our strategy ... Job Summary The Billing Manager is responsible for leading a billing team to ensure the production ...
Billing Manager
Northlake, TX · On-site
MasTec Utility Services is a purpose-driven company. Our core values guide our strategy ... Job Summary The Billing Manager is responsible for leading a billing team to ensure the production ...
Billing Manager
Northlake, TX · On-site
MasTec Utility Services is a purpose-driven company. Our core values guide our strategy ... Job Summary The Billing Manager is responsible for leading a billing team to ensure the production ...
Billing Manager
Northlake, TX · On-site
MasTec Utility Services is a purpose-driven company. Our core values guide our strategy ... Job Summary The Billing Manager is responsible for leading a billing team to ensure the production ...
Billing Manager
Northlake, TX · On-site
MasTec Utility Services is a purpose-driven company. Our core values guide our strategy ... Job Summary The Billing Manager is responsible for leading a billing team to ensure the production ...
Billing Manager
Northlake, TX · On-site
MasTec Utility Services is a purpose-driven company. Our core values guide our strategy ... Job Summary The Billing Manager is responsible for leading a billing team to ensure the production ...
Billing Manager
Northlake, TX · On-site
MasTec Utility Services is a purpose-driven company. Our core values guide our strategy ... Job Summary The Billing Manager is responsible for leading a billing team to ensure the production ...
Billing Manager
Northlake, TX · On-site
MasTec Utility Services is a purpose-driven company. Our core values guide our strategy ... Job Summary The Billing Manager is responsible for leading a billing team to ensure the production ...
Billing Manager
Northlake, TX · On-site
MasTec Utility Services is a purpose-driven company. Our core values guide our strategy ... Job Summary The Billing Manager is responsible for leading a billing team to ensure the production ...
Billing Manager
Northlake, TX · On-site
MasTec Utility Services is a purpose-driven company. Our core values guide our strategy ... Job Summary The Billing Manager is responsible for leading a billing team to ensure the production ...
Billing Manager
Northlake, TX · On-site
MasTec Utility Services is a purpose-driven company. Our core values guide our strategy ... Job Summary The Billing Manager is responsible for leading a billing team to ensure the production ...
Utility Billing Manager information
What does a utility billing manager do?
A Utility Billing Manager oversees the billing operations for utilities such as water, electricity, or gas. They are responsible for ensuring accurate and timely billing, managing customer accounts, supervising billing staff, and resolving billing discrepancies or customer complaints. Additionally, they may implement new billing systems, ensure compliance with regulations, and prepare financial reports related to utility billing activities.
What are some common challenges faced by utility billing managers, and how can they be addressed?
Utility Billing Managers often encounter challenges such as managing complex billing systems, ensuring data accuracy, and handling customer inquiries regarding discrepancies. Staying updated with regulatory changes and integrating new technologies can also present difficulties. These challenges can be addressed by implementing robust quality control procedures, providing ongoing team training, and maintaining clear communication with IT and customer service departments. Proactively addressing these areas helps ensure smooth operations and high customer satisfaction.
What are the key skills and qualifications needed to thrive as a utility billing manager, and why are they important?
To thrive as a Utility Billing Manager, you need expertise in utility billing processes, financial management, and a solid understanding of accounting principles, typically supported by a bachelor's degree in business, accounting, or a related field. Familiarity with billing software, customer information systems (CIS), and regulatory compliance tools is crucial. Strong organizational skills, attention to detail, and effective communication are essential soft skills for managing teams and addressing customer concerns. These competencies ensure accurate billing, regulatory compliance, and high-quality customer service in utility operations.
What is the difference between Utility Billing Manager vs Utility Customer Service Representative?
| Aspect | Utility Billing Manager | Utility Customer Service Representative |
|---|---|---|
| Credentials | Relevant experience in billing, accounting, or finance; sometimes certifications in utility management | Customer service training; basic knowledge of billing systems |
| Work Environment | Office setting, overseeing billing operations and staff | Customer service centers, assisting customers with billing inquiries |
| Employer & Industry Usage | Utility companies, municipal agencies | Utility companies, customer service departments |
| Search & Comparison Intent | Understanding managerial roles, billing processes, or career progression | Customer support, billing questions, or entry-level roles |
The Utility Billing Manager typically oversees billing operations, manages staff, and ensures accurate invoicing within utility companies. In contrast, a Utility Customer Service Representative focuses on assisting customers directly with billing inquiries and account issues. While both roles involve billing, the manager has a broader supervisory and administrative focus, whereas the representative handles customer interactions.
What are the most commonly searched types of Utility Billing jobs in Texas? The most popular types of Utility Billing jobs in Texas are:
What are popular job titles related to Utility Billing Manager jobs in Texas? For Utility Billing Manager jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Utility Billing Manager jobs in Texas look for? The top searched job categories for Utility Billing Manager jobs in Texas are:
What cities in Texas are hiring for Utility Billing Manager jobs? Cities in Texas with the most Utility Billing Manager job openings:
$43K/yr
Full-time
Re-posted 18 days ago
Job description
JOB SUMMARY JOB SUMMARY: Performs clerical work to ensure accuracy in account maintenance; receives payments for utility bills; reviews and verifies various reports; responds to citizen inquiries and performs related work. Receives payments from customers and makes customer service a priority and performs other related duties as required. SUPERVISION RECEIVED AND EXERCISED SUPERVISION RECEIVED: Work is performed under the general supervision of the Assistant Finance Director.
PRIMARY DUTIES AND RESPONSIBILITES PRIMARY DUTIES AND RESPONSIBILITIES: Assists customers and makes customer service a priority. Posts utility payments (in-house, web, remit, kiosk, and integrated voice response (IVR) system payments) to accounts via INCODE software. Responds to customer inquiries at the counter, drive thru, telephone, and via e-mail.
Receives and records deposits from commercial and residential customers; and handles termination of service for non-payment and returned checks. Makes an attempt to collect bad debt from accountholders via mail, e-mail and/or telephone. Reviews computerized reports on unauthorized water usage, excessive water usage, payments, manual water billings, and various other reports.
Reviews settlement reports and drafts reports, prepares extensions, meter change outs and account adjustments. Responsible for the uploading of meter readings; reviews readings and prepares re-reads; updates all re-reads in the utility system. Prepares and uploads necessary files for primary utility bill notices to third party billing processor in a timely manner.
Prepares all utility billing second notices and ensures the timely mailing of these notices to citizens. Confirms data on service orders/work orders and water and sewer tap sets; enters information into the utility billing system; transfers and closes water accounts as necessary. Reconciles water usage and unaccountable water.
Calculates through a predetermined formula special billing (arrears). Maintains accurate records on all accounts in the Utility system. Reviews data entry of other staff to ensure accuracy remains consistent.
Performs other duties as assigned. Daily attendance and promptness are required. Normal business hours are - Monday through Thursday from 7:00 a.m
to 6:00 p.m. Attendance is an essential function of the job. Exhibits the City of Harker Heights' Core Values
MINIMUM QUALIFICATIONS MINIMUM QUALIFICATIONS: High school graduate or GED. Some college-level courses in Accounting, Business Management or Business Administration preferred.