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Utility Billing Manager Jobs (NOW HIRING)

Conservice

Utility Billing Manager

River Heights, UT · Hybrid

$19.40/hr

... single bill per utility for an entire property. They contract with Conservice to split the bill between residents. As a billing manager at Conservice, you will prepare timely and accurate billing ...

Conservice

Utility Billing Manager

Logan, UT · On-site

$19.40/hr

... single bill per utility for an entire property. They contract with Conservice to split the bill between residents. As a billing manager at Conservice, you will prepare timely and accurate billing ...

City of Billings

$25.46 - $34.16/hr

Reporting and Data Management Develop, prepare, and maintain recurring and ad hoc reports related to utility billing, revenues, collections, customer accounts, and operational performance. Compile ...

The Scion Group

Utility Billing Analyst

Chicago, IL

$49K - $65K/yr

This position will focus on managing the resident utility billing process for all of Scion's communities. This Utility Billing Specialist will complete monthly resident utility billing while ...

The Scion Group

Utility Billing Analyst

Chicago, IL · On-site

$55K - $65K/yr

This position will focus on managing the resident utility billing process for all of Scion's communities. This Utility Billing Specialist will complete monthly resident utility billing while ...

Ladgov Corporation

Utility billing clerk

Latham, NY · On-site

Utility Analyst Location: Latham, NY 12110 Duties: * The applicant shall pull utility bills from ... The applicant shall identify issues in billing and unusual usage and notify the Energy Manager.

Ladgov Corporation

Utility billing clerk

Latham, NY · On-site

Utility Analyst Location: Latham, NY 12110 Duties: * The applicant shall pull utility bills from ... The applicant shall identify issues in billing and unusual usage and notify the Energy Manager.

Fine Tune

Utility Bill Manager

Chicago, IL · On-site +1

Utility Bill Manager About Fine Tune Fine Tune helps large enterprises bring complex indirect ... Identify and escalate billing discrepancies, utility rate changes, or data quality issues * Support ...

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Utility Billing Manager information

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$38K

$75.5K

$123K

How much do utility billing manager jobs pay per year?

As of Jul 19, 2026, the average yearly pay for utility billing manager in the United States is $75,505.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,500.00 and $85,000.00 per year, depending on experience, location, and employer.

What does a Utility Billing Manager do?

A Utility Billing Manager oversees the billing operations for utilities such as water, electricity, or gas. They are responsible for ensuring accurate and timely billing, managing customer accounts, supervising billing staff, and resolving billing discrepancies or customer complaints. Additionally, they may implement new billing systems, ensure compliance with regulations, and prepare financial reports related to utility billing activities.

What are some common challenges faced by Utility Billing Managers, and how can they be addressed?

Utility Billing Managers often encounter challenges such as managing complex billing systems, ensuring data accuracy, and handling customer inquiries regarding discrepancies. Staying updated with regulatory changes and integrating new technologies can also present difficulties. These challenges can be addressed by implementing robust quality control procedures, providing ongoing team training, and maintaining clear communication with IT and customer service departments. Proactively addressing these areas helps ensure smooth operations and high customer satisfaction.

What are the key skills and qualifications needed to thrive as a Utility Billing Manager, and why are they important?

To thrive as a Utility Billing Manager, you need expertise in utility billing processes, financial management, and a solid understanding of accounting principles, typically supported by a bachelor's degree in business, accounting, or a related field. Familiarity with billing software, customer information systems (CIS), and regulatory compliance tools is crucial. Strong organizational skills, attention to detail, and effective communication are essential soft skills for managing teams and addressing customer concerns. These competencies ensure accurate billing, regulatory compliance, and high-quality customer service in utility operations.

What is the difference between Utility Billing Manager vs Utility Customer Service Representative?

AspectUtility Billing ManagerUtility Customer Service Representative
CredentialsRelevant experience in billing, accounting, or finance; sometimes certifications in utility managementCustomer service training; basic knowledge of billing systems
Work EnvironmentOffice setting, overseeing billing operations and staffCustomer service centers, assisting customers with billing inquiries
Employer & Industry UsageUtility companies, municipal agenciesUtility companies, customer service departments
Search & Comparison IntentUnderstanding managerial roles, billing processes, or career progressionCustomer support, billing questions, or entry-level roles

The Utility Billing Manager typically oversees billing operations, manages staff, and ensures accurate invoicing within utility companies. In contrast, a Utility Customer Service Representative focuses on assisting customers directly with billing inquiries and account issues. While both roles involve billing, the manager has a broader supervisory and administrative focus, whereas the representative handles customer interactions.

More about Utility Billing Manager jobs
What cities are hiring for Utility Billing Manager jobs? Cities with the most Utility Billing Manager job openings:
What are the most commonly searched types of Utility Billing jobs? The most popular types of Utility Billing jobs are:
What states have the most Utility Billing Manager jobs? States with the most job openings for Utility Billing Manager jobs include:
What job categories do people searching Utility Billing Manager jobs look for? The top searched job categories for Utility Billing Manager jobs are:
Utility Billing Manager jobs near you
Infographic showing various Utility Billing Manager job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 85% Full Time, 11% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $75,505 per year, or $36.3 per hour.
Utility Billing Manager

Utility Billing Manager

Conservice

River Heights, UT • Hybrid

$19.40/hr

Other

Re-posted 3 days ago

Conservice rating

7.4

Company rating: 7.4 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

37th of 52 rated energy and utility

Job description

Wage: $19.40/hr Plus a productivity based bonus system

Location:Hybrid (In office Tuesday, Wednesday, Thursday) Logan UT

Shift:Monday - Friday, 8:00 AM - 5:00 PM Mountain Time, Full-Time

Overview

Multi-Unit properties typically receive and pay a single bill per utility for an entire property. They contract with Conservice to split the bill between residents. As a billing manager at Conservice, you will prepare timely and accurate billing statements to residents to ensure that properties get reimbursed for the expense and residents pay a fair portion of the utility bills, while helping them achieve their strategic goals.

Responsibilities

Primary responsibilities in the position revolve around managing our client's Billing needs. This could consist of any one of the following items:

  • Working with clients to achieve mutually beneficial Billing solutions
  • Using custom software to calculate utility bills for each resident or tenant
  • Utilize Excel to work through various problems that might arise in Billing
  • Maintain excellent customer service skills when handling client questions
  • Continuously look for ways to problem solve and increase personal productivity as well as that of the team
Qualifications

Because this position has constant contact with our clients and has a very high potential, we believe that our team members should exhibit some of our highest standards of excellence. Some of these qualities include, but are not limited to:

  • Attention to detail, specifically working to maintain top accuracy and timeliness metrics
  • Great attitude and a willingness to learn in-house software
  • Proficiency in Google Suites and Excel. Remote connections, Zoom/Google Meets
  • Ability to self-manage and take initiative to complete work in a timely manner
  • Manage client needs as well as team needs for managing workload
  • Excellent organization and time management skills
  • Able to communicate effectively with clients either by phone or email
  • Quick learner and ability to manage stressful situations
  • Ability to solve problems and research information

Education & Experience

  • 2+ years working in an office environment and/or working directly with clients
  • Proficient knowledge of Excel
  • High school diploma or equivalent

What Conservice employees say

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