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Utility Billing Manager Jobs in Virginia (NOW HIRING)

MasTec Utility Services

Billing Associate

Richmond, VA · On-site

$17.75 - $22.50/hr

Overview MasTec Utility Services delivers critical infrastructure construction and engineering ... Enter billing units in work order management and perform data entry validation. * Daily ...

MasTec Utility Services

Billing Associate

Richmond, VA

$17.75 - $22.50/hr

Overview MasTec Utility Services delivers critical infrastructure construction and engineering ... Enter billing units in work order management and perform data entry validation. * Daily ...

MasTec Utility Services

Billing Associate

Richmond, VA · On-site

$17.75 - $22.50/hr

Overview MasTec Utility Services delivers critical infrastructure construction and engineering ... Enter billing units in work order management and perform data entry validation. * Daily ...

MasTec Utility Services

Billing Associate

Richmond, VA · On-site

$17.75 - $22.50/hr

Overview MasTec Utility Services delivers critical infrastructure construction and engineering ... Enter billing units in work order management and perform data entry validation. * Daily ...

MasTec Utility Services

Billing Associate

Richmond, VA · On-site

$17.75 - $22.50/hr

Overview MasTec Utility Services delivers critical infrastructure construction and engineering ... Enter billing units in work order management and perform data entry validation. * Daily ...

MasTec Utility Services

Billing Associate

Richmond, VA · On-site

$17.75 - $22.50/hr

Overview MasTec Utility Services delivers critical infrastructure construction and engineering ... Enter billing units in work order management and perform data entry validation. * Daily ...

MasTec Utility Services

Billing Associate

Richmond, VA · On-site

$17.75 - $22.50/hr

Overview MasTec Utility Services delivers critical infrastructure construction and engineering ... Enter billing units in work order management and perform data entry validation. * Daily ...

MasTec Utility Services

Billing Associate

Richmond, VA · On-site

$17.75 - $22.50/hr

Overview MasTec Utility Services delivers critical infrastructure construction and engineering ... Enter billing units in work order management and perform data entry validation. * Daily ...

MasTec Utility Services

Billing Associate

Richmond, VA · On-site

$17.75 - $22.50/hr

Overview MasTec Utility Services delivers critical infrastructure construction and engineering ... Enter billing units in work order management and perform data entry validation. * Daily ...

MasTec Utility Services

Billing Associate

Richmond, VA · On-site

$17.75 - $22.50/hr

Overview MasTec Utility Services delivers critical infrastructure construction and engineering ... Enter billing units in work order management and perform data entry validation. * Daily ...

MasTec Utility Services

Billing Associate

Richmond, VA

$17.75 - $22.50/hr

Overview MasTec Utility Services delivers critical infrastructure construction and engineering ... Enter billing units in work order management and perform data entry validation. * Daily ...

Apt-Ability

Be Seen First

Billing Support Specialist

Manassas, VA · On-site

$47K - $50K/yr

Experience with billing software, CRM systems, or ERP platforms. * Proficient in Microsoft Office ... Experience in healthcare, utilities, telecommunications, finance, or BPO billing. * Knowledge of ...

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Utility Billing Manager information

What does a utility billing manager do?

A Utility Billing Manager oversees the billing operations for utilities such as water, electricity, or gas. They are responsible for ensuring accurate and timely billing, managing customer accounts, supervising billing staff, and resolving billing discrepancies or customer complaints. Additionally, they may implement new billing systems, ensure compliance with regulations, and prepare financial reports related to utility billing activities.

What are the key skills and qualifications needed to thrive as a utility billing manager, and why are they important?

To thrive as a Utility Billing Manager, you need expertise in utility billing processes, financial management, and a solid understanding of accounting principles, typically supported by a bachelor's degree in business, accounting, or a related field. Familiarity with billing software, customer information systems (CIS), and regulatory compliance tools is crucial. Strong organizational skills, attention to detail, and effective communication are essential soft skills for managing teams and addressing customer concerns. These competencies ensure accurate billing, regulatory compliance, and high-quality customer service in utility operations.

What are some common challenges faced by utility billing managers, and how can they be addressed?

Utility Billing Managers often encounter challenges such as managing complex billing systems, ensuring data accuracy, and handling customer inquiries regarding discrepancies. Staying updated with regulatory changes and integrating new technologies can also present difficulties. These challenges can be addressed by implementing robust quality control procedures, providing ongoing team training, and maintaining clear communication with IT and customer service departments. Proactively addressing these areas helps ensure smooth operations and high customer satisfaction.

What is the difference between Utility Billing Manager vs Utility Customer Service Representative?

AspectUtility Billing ManagerUtility Customer Service Representative
CredentialsRelevant experience in billing, accounting, or finance; sometimes certifications in utility managementCustomer service training; basic knowledge of billing systems
Work EnvironmentOffice setting, overseeing billing operations and staffCustomer service centers, assisting customers with billing inquiries
Employer & Industry UsageUtility companies, municipal agenciesUtility companies, customer service departments
Search & Comparison IntentUnderstanding managerial roles, billing processes, or career progressionCustomer support, billing questions, or entry-level roles

The Utility Billing Manager typically oversees billing operations, manages staff, and ensures accurate invoicing within utility companies. In contrast, a Utility Customer Service Representative focuses on assisting customers directly with billing inquiries and account issues. While both roles involve billing, the manager has a broader supervisory and administrative focus, whereas the representative handles customer interactions.

What are the most commonly searched types of Utility Billing jobs in Virginia?

The most popular types of Utility Billing jobs in Virginia are:

What are popular job titles related to Utility Billing Manager jobs in Virginia?

For Utility Billing Manager jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Utility Billing Manager jobs in Virginia look for?

The top searched job categories for Utility Billing Manager jobs in Virginia are:

What cities in Virginia are hiring for Utility Billing Manager jobs?

Cities in Virginia with the most Utility Billing Manager job openings:

Utility Billing Manager jobs near you
Infographic showing various Utility Billing Manager job openings in Virginia as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution.

Utility Billing Accountant

Weinstein Properties

Richmond, VA • Hybrid

$53/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Weinstein Properties rating

8.7

Company rating: 8.7 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

20th of 208 rated real estate companies

Job description

Utility Billing Accountant - Property Management

The Basics:

  • Location: Position will be based in Richmond, VA
  • Schedule: Monday - Friday
  • Hybrid position - some remote work with 2 days in office per week
  • Reports To: Utility Manager

Responsibilities:

  • Calculating and processing resident water/sewer charges on a monthly basis
  • Assists in identifying and resolving utility billing discrepancies
  • Communicate with vendors and onsite property teams to resolve utility issues
  • Enter utility (water/sewer, gas and electric) invoices into payable system
  • Assist with monthly financial statement review including review of the general ledger and processing month end journal entries
  • Special projects and other duties, as assigned by Utility Manager

Qualifications:

  • Ability to prioritize and multi-task in a fast-paced environment
  • Exceptional attention to detail
  • Proficient with Microsoft excel and using formulas
  • Excellent communication and overall computer skills
  • Ability to work independently as well as in a team environment

Accounting knowledge and experience is a plus

Pay: $53-58k depending on experience and accounting knowledge

Benefits: Rent discount, paid holidays, birthday time off, vacation and sick time, health, dental and vision insurance, Employee Assistance Program, 401k with company match

Employees must be available to work in the corporate office as required by the employee's manager, director, and/or department policy.

Weinstein Properties is an Equal Opportunity Employer. 

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