Training Lead / Project Manager I CBP Technology Service Desk (TSD) Location: Remote Schedule: Day shift; flexibility required to support training across shifts Employment Type: Full-time Clearance ...
Training Lead / Project Manager I CBP Technology Service Desk (TSD) Location: Remote Schedule: Day shift; flexibility required to support training across shifts Employment Type: Full-time Clearance ...
Position Summary The Training Lead (Project Manager I) is responsible for developing, delivering, and maintaining comprehensive training programs that ensure all Technology Service Desk (TSD ...
Position Summary The Training Lead (Project Manager I) is responsible for developing, delivering, and maintaining comprehensive training programs that ensure all Technology Service Desk (TSD ...
Digital Training Facility Manager [DTFM] - Fort Belvoir, VA (CONUS) - Digital Training Facility M...
ProSidian Team Members work to provide DoD/Military Sector related Program / Project Management Solutions for Digital Training Facilities Management Services on behalf of The Department of Defense ...
Digital Training Facility Manager [DTFM] - Fort Belvoir, VA (CONUS) - Digital Training Facility M...
ProSidian Team Members work to provide DoD/Military Sector related Program / Project Management Solutions for Digital Training Facilities Management Services on behalf of The Department of Defense ...
Instructional Systems Designer IV - Digital Project Manager
Dunn Loring, VA · On-site
$125.84K - $159.29K/yr
Manages training project teams that may include more than 1 ISD and personnel from other ISM ... disciplines as well as SMEs * Sets appropriate milestones for training projects * Attend meetings ...
Quick apply
Instructional Systems Designer IV - Digital Project Manager
Dunn Loring, VA · On-site
$125.84K - $159.29K/yr
Manages training project teams that may include more than 1 ISD and personnel from other ISM ... disciplines as well as SMEs * Sets appropriate milestones for training projects * Attend meetings ...
Instructional Systems Designer IV - Digital Project Manager
Dunn Loring, VA · On-site
$125.84K - $159.29K/yr
Manages training project teams that may include more than 1 ISD and personnel from other ISM ... disciplines as well as SMEs * Sets appropriate milestones for training projects * Attend meetings ...
Instructional Systems Designer IV - Digital Project Manager
Dunn Loring, VA · On-site
$125.84K - $159.29K/yr
Manages training project teams that may include more than 1 ISD and personnel from other ISM ... disciplines as well as SMEs * Sets appropriate milestones for training projects * Attend meetings ...
Instructional Systems Designer IV - Digital Project Manager
Dunn Loring, VA · On-site
$125.84K - $159.29K/yr
Manages training project teams that may include more than 1 ISD and personnel from other ISM ... disciplines as well as SMEs * Sets appropriate milestones for training projects * Attend meetings ...
Instructional Systems Designer IV - Digital Project Manager
Dunn Loring, VA · On-site
$125.84K - $159.29K/yr
Manages training project teams that may include more than 1 ISD and personnel from other ISM ... disciplines as well as SMEs * Sets appropriate milestones for training projects * Attend meetings ...
Manages training project teams that may include more than 1 ISD and personnel from other ISM ... disciplines as well as SMEs * Sets appropriate milestones for training projects * Attend meetings ...
Manages training project teams that may include more than 1 ISD and personnel from other ISM ... disciplines as well as SMEs * Sets appropriate milestones for training projects * Attend meetings ...
Manages training project teams that may include more than 1 ISD and personnel from other ISM ... disciplines as well as SMEs * Sets appropriate milestones for training projects * Attend meetings ...
Manages training project teams that may include more than 1 ISD and personnel from other ISM ... disciplines as well as SMEs * Sets appropriate milestones for training projects * Attend meetings ...
Serving as a content lead and project manager, this position oversees the end-to-end lifecycle of assigned training projects from concept and script development through production, delivery, and post ...
Serving as a content lead and project manager, this position oversees the end-to-end lifecycle of assigned training projects from concept and script development through production, delivery, and post ...
Serving as a content lead and project manager, this position oversees the end-to-end lifecycle of assigned training projects from concept and script development through production, delivery, and post ...
Serving as a content lead and project manager, this position oversees the end-to-end lifecycle of assigned training projects from concept and script development through production, delivery, and post ...
Serving as a content lead and project manager, this position oversees the end-to-end lifecycle of assigned training projects from concept and script development through production, delivery, and post ...
Serving as a content lead and project manager, this position oversees the end-to-end lifecycle of assigned training projects from concept and script development through production, delivery, and post ...
BELFOR Project Managers have either a restoration or construction focus. Qualified candidate will ... Attend BELFOR sponsored operations and safety training courses as required Disclaimer The ...
BELFOR Project Managers have either a restoration or construction focus. Qualified candidate will ... Attend BELFOR sponsored operations and safety training courses as required Disclaimer The ...
BELFOR Project Managers have either a restoration or construction focus. Qualified candidate will ... Attend BELFOR sponsored operations and safety training courses as required Disclaimer The ...
BELFOR Project Managers have either a restoration or construction focus. Qualified candidate will ... Attend BELFOR sponsored operations and safety training courses as required Disclaimer The ...
BELFOR Project Managers have either a restoration or construction focus. Qualified candidate will ... Attend BELFOR sponsored operations and safety training courses as required Disclaimer The ...
Quick apply
BELFOR Project Managers have either a restoration or construction focus. Qualified candidate will ... Attend BELFOR sponsored operations and safety training courses as required Disclaimer The ...
Serving as a content lead and project manager, this position oversees the end-to-end lifecycle of assigned training projects from concept and script development through production, delivery, and post ...
Quick apply
Serving as a content lead and project manager, this position oversees the end-to-end lifecycle of assigned training projects from concept and script development through production, delivery, and post ...
In addition, the Project Manager is accountable for managing their project team, including training/development, providing performance feedback, and making staffing decisions (pay, promotion/demotion ...
Quick apply
In addition, the Project Manager is accountable for managing their project team, including training/development, providing performance feedback, and making staffing decisions (pay, promotion/demotion ...
In addition, the Project Manager is accountable for managing their project team, including training/development, providing performance feedback, and making staffing decisions (pay, promotion/demotion ...
Quick apply
In addition, the Project Manager is accountable for managing their project team, including training/development, providing performance feedback, and making staffing decisions (pay, promotion/demotion ...
Project Manager
Richmond, VA · On-site
Provide mentoring, coaching, training and on-boarding for project managers in the areas of project management tools, standards, policies, and procedures. * Train and mentor new members of the ...
Project Manager
Richmond, VA · On-site
Provide mentoring, coaching, training and on-boarding for project managers in the areas of project management tools, standards, policies, and procedures. * Train and mentor new members of the ...
Project Manager
Virginia Beach, VA · On-site
Project Manager We are looking for a Project Manager to be responsible for handling our company ... Coordinating the development of user manuals, training materials and other documents as needed to ...
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Project Manager
Virginia Beach, VA · On-site
Project Manager We are looking for a Project Manager to be responsible for handling our company ... Coordinating the development of user manuals, training materials and other documents as needed to ...
Project Manager
Rosslyn, VA · On-site
... training on project management tools when needed Professional Qualifications and Skills Bachelor's degree in Business Administration, Information Technology, or a related field 3-7 years of ...
Project Manager
Rosslyn, VA · On-site
... training on project management tools when needed Professional Qualifications and Skills Bachelor's degree in Business Administration, Information Technology, or a related field 3-7 years of ...
Training Project Manager information
See Virginia salary details
$18.11 - $22.86
18% of jobs
$22.86 - $27.60
2% of jobs
$30.11 is the 25th percentile. Wages below this are outliers.
$27.60 - $32.35
9% of jobs
The median wage is $36.75 / hr.
$32.35 - $37.09
22% of jobs
$37.09 - $41.84
15% of jobs
$44.63 is the 75th percentile. Wages above this are outliers.
$41.84 - $46.58
15% of jobs
$46.58 - $51.33
7% of jobs
$51.33 - $56.07
3% of jobs
$56.07 - $60.82
3% of jobs
$60.82 - $65.56
2% of jobs
$65.56 - $70.31
3% of jobs
$18
$40
$70
How much do training project manager jobs pay per hour?
What does a Training Project Manager do?
What are the key skills and qualifications needed to thrive in the Training Project Manager position, and why are they important?
What types of projects does a Training Project Manager typically oversee?

Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 6 days ago
Job description
CBP Technology Service Desk (TSD)
Location: Remote
Schedule: Day shift; flexibility required to support training across shifts
Employment Type: Full-time
Clearance Requirement: CBP Background Investigation (Unclassified)
About Aretec
At Aretec, Inc., we are catalysts for change within the federal government landscape. We specialize in advanced analytics, cybersecurity, data-driven operations, and business optimization, enabling federal agencies to accomplish their most critical missions. As a trusted prime contractor, Aretec delivers innovative, compliant, and high-impact solutions that support mission success.
Position Summary
Aretec is seeking a Training Lead / Project Manager I to support the Customs and Border Protection (CBP) Technology Service Desk (TSD) by designing, delivering, and continuously improving training programs for service desk personnel. This role is responsible for ensuring that all contract staff are fully trained on tools, processes, procedures, and customer service requirements, and that training materials remain aligned with CBP policies, SOPs, and knowledge content. The ideal candidate brings strong instructional design experience, excellent communication skills, and a passion for workforce readiness and performance improvement.
What You'll Do
- Design, develop, and deliver training programs for new hires, as well as refresher and remedial training for existing service desk agents.
- Review, maintain, and update formal training curricula to ensure alignment with TSD Handbooks, Knowledge Management articles, and Standard Operating Procedures (SOPs).
- Develop and maintain the Training SOP, including curricula, guides, processes, and procedures for all TSD tasks.
- Ensure all contractor personnel are adequately trained in required tools, processes, procedures, and customer service best practices.
- Monitor agent performance following training to validate adherence to training instruction and identify areas requiring additional support.
- Ensure contract personnel complete all government-mandated training within established timelines.
- Track training completion status and provide reporting to TSD Government leadership.
- Continuously assess training effectiveness and contract performance to identify opportunities for improvement.
- Develop ad hoc training to support new or updated CBP systems and applications.
- Support the Process, Procedure, and Operations Deep Dive (Phase 2: Documentation Updates and Training).
Required Qualifications
- In-depth knowledge of training practices, techniques, and delivery methods.
- Minimum 3 years of experience designing and delivering training in any professional environment.
- Strong written and verbal communication skills, with the ability to present complex information clearly.
- Sole U.S. citizenship required and ability to successfully pass a CBP Background Investigation (BI).
Preferred Qualifications
- Certified Professional in Training Management (CPTM) or similar certification.
- HDI certification related to training, knowledge management, or service desk operations.
- Experience developing and delivering IT service desk training curricula.
- Prior CBP or DHS experience.
- Experience with ServiceNow and knowledge management systems.
- Experience applying adult learning principles and instructional design methodologies.
Why Join Aretec
- Play a key role in building and sustaining a highly capable federal service desk workforce.
- Support a mission-critical CBP program with national-level impact.
- Collaborate with operations, program management, and government stakeholders.
- Competitive compensation and a comprehensive benefits package, including:
- Health, Dental, and Vision Insurance
- 401(k) with Employer Match
- Certification and Professional Development Support
- Paid Time Off and Holidays
Equal Opportunity Employer
Aretec, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other protected status.
About Aretec
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Fairfax, VA, US
Year founded
2005