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Manager Computerease Jobs in Virginia (NOW HIRING)

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Manager Computerease information

What is the difference between Manager Computerease vs Computer Support Specialist?

AspectManager ComputereaseComputer Support Specialist
CredentialsBachelor's degree in IT or related field, certifications like CompTIA A+ or Network+Associate's degree or certifications like CompTIA A+
Work EnvironmentOversees IT teams, manages projects, strategic planningProvides technical support, troubleshooting, user assistance
Industry UsageUsed in organizations to manage IT operationsCommonly found in help desks, support centers

The main difference between Manager Computerease and Computer Support Specialist lies in their responsibilities and scope. Manager Computerease focuses on overseeing IT teams and strategic planning, while Computer Support Specialists handle direct technical support and troubleshooting. Both roles require relevant certifications and work within the IT industry, but their daily tasks and seniority levels differ significantly.

What are the key skills and qualifications needed to thrive as a manager at Computerease?

To thrive as a Manager at Computerease, you need strong leadership abilities, organizational skills, and relevant experience in IT services or business management. Familiarity with project management tools, CRM systems, and technical certifications such as CompTIA or Microsoft credentials is often advantageous. Excellent communication, problem-solving, and team-building skills help foster a positive work environment and drive team performance. These competencies ensure effective operations, high client satisfaction, and business growth in the competitive IT services sector.

What is a Manager Computerease?

A Manager at Computerease typically oversees IT services, staff, and operations for the company or its clients. This role involves managing technical teams, ensuring smooth delivery of IT solutions, and maintaining high client satisfaction. Managers at Computerease are responsible for project coordination, resource allocation, and sometimes direct client communication. They also play a key role in implementing company policies and optimizing processes to improve efficiency.

What are some common challenges a manager Computerease may face when overseeing software implementation projects?

A Manager Computerease often encounters challenges such as aligning project timelines with client expectations, ensuring smooth communication between technical teams and non-technical stakeholders, and managing software customizations to meet unique business needs. Additionally, they must stay updated with product updates and troubleshoot unexpected technical issues during deployment. Balancing resource allocation and maintaining client satisfaction throughout the project lifecycle are also key aspects of the role.
What are the most commonly searched types of Computerease jobs in Virginia? The most popular types of Computerease jobs in Virginia are:
What are popular job titles related to Manager Computerease jobs in Virginia? For Manager Computerease jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Manager Computerease jobs in Virginia look for? The top searched job categories for Manager Computerease jobs in Virginia are:
Manager Computerease jobs near you
Infographic showing various Manager Computerease job openings in Virginia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

ERP Technical Support

Central Point Partners

Richmond, VA • On-site

Other

Posted 4 days ago

Job description

Manufacturing Company

Richmond VA

Work ONSITE

Needed ASAP

DIRECT HIRE

Must work on W2- no sponsorship

ERP Technical Support- should have manufacturing or construction, OR supply chain experience.

 
Type: Full-Time

Support the Systems That Keep the Business Running

We are seeking an ERP Support Analyst to support and maintain critical ERP and business applications across Finance, Operations, HR, and field service functions. This role will serve as a key point of contact for application support, user assistance, ticket management, documentation, and ERP process troubleshooting across a multi-system enterprise environment.

This is a highly collaborative role ideal for someone who enjoys problem-solving, working across multiple platforms, and supporting users at all levels of the organization.

What You''ll Do

Responsibilities

  • Provide Tier 1 and Tier 2 support across enterprise ERP and business applications including:
    • ComputerEase
    • Vista by Viewpoint
    • Sage Intacct
    • Additional enterprise platforms as needed
  • Manage and prioritize support tickets using JIRA or similar ticketing systems.
  • Troubleshoot application issues, resolve support requests, and escalate complex issues with detailed documentation and context.
  • Support user account management, security roles, permissions, and basic system administration tasks.
  • Create and maintain end-user documentation, SOPs, training guides, and knowledge base materials.
  • Partner with ERP owners, Finance teams, Operations leaders, and IT stakeholders to identify recurring issues and improve support processes.
  • Assist with onboarding activities including user setup, training coordination, and ERP workflow guidance.
  • Participate in user acceptance testing (UAT) for upgrades, patches, and new feature deployments.
  • Coordinate with software vendors and support partners to manage open issues and track SLA performance.
  • Help improve operational processes, support standards, and overall ERP user experience.

What Success Looks Like

  • Support tickets are prioritized, tracked, and resolved efficiently.
  • End users receive timely and effective support across ERP applications.
  • Documentation and training materials reduce repeat support requests over time.
  • ERP upgrades and patches are tested thoroughly with minimal disruption to business operations.
  • Strong working relationships are built across Finance, Operations, HR, and IT teams.
  • Internal users view the ERP support team as responsive, knowledgeable, and dependable.

What You''ll Bring

Required Qualifications

  • 3+ years of experience supporting ERP or enterprise business applications.
  • Experience supporting one or more of the following platforms:
    • IFS
    • Vista by Viewpoint
    • ComputerEase
    • Sage Intacct
    • Similar ERP systems
  • Strong troubleshooting and problem-solving skills across multiple business applications.
  • Experience with JIRA or comparable ticket management platforms.
  • Understanding of operational and financial workflows including:
    • Job costing
    • Payroll
    • AP/AR
    • WIP reporting
    • Field service operations
  • Strong written and verbal communication skills.
  • Ability to work effectively with both technical and non-technical users.
  • Strong organizational skills with the ability to manage multiple priorities simultaneously.
  • Bachelor''s degree in Business, Information Systems, IT, or related field preferred (or equivalent experience).

Preferred Qualifications

  • Experience supporting construction, MEP, field service, or project-based operational environments.
  • Experience in multi-entity or multi-brand organizations.
  • Exposure to ERP implementations, upgrades, or UAT testing processes.
  • Experience creating SOPs, training documentation, or internal knowledge bases.

Apply