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Utility Billing Remote Jobs in Virginia (NOW HIRING)

ICF

Substation Physical Designer - REMOTE

Reston, VA · Remote

... utilities tackle industry problems. We are looking for passionate and innovative people who are ... Development of Bill of Materials based on Design Criteria * Coordination with physical, protection ...

Accenture

Oracle Utilities Integration Lead

Herndon, VA · Remote

You have familiarity with AMI head-end system integrations, including meter data exchange, remote ... You have prior experience on a gas utility integration program, including knowledge of gas-specific ...

New

ABB

Protection and Control Engineer

VA · Remote

While this is a full remote position, there is preference for candidates located in the Northern ... Lead and support engineering design activities for new and existing utility, industrial, and ...

ABB

Protection and Control Engineer

Bland, VA · Remote

While this is a full remote position, there is preference for candidates located in the Northern ... Lead and support engineering design activities for new and existing utility, industrial, and ...

ABB

Protection and Control Engineer

VA · Remote

While this is a full remote position, there is preference for candidates located in the Northern ... Lead and support engineering design activities for new and existing utility, industrial, and ...

All JobsUtility Billing JobsUtility Billing Remote JobsUtility Billing Remote Jobs in Virginia

Utility Billing Remote information

What is a Utility Billing Remote job?

A Utility Billing Remote job involves managing the billing processes for utility services such as water, electricity, or gas while working remotely. Professionals in this role handle tasks like generating invoices, processing payments, resolving customer billing inquiries, and maintaining customer account records. This position typically requires strong attention to detail, good communication skills, and familiarity with billing software. Remote utility billing specialists often communicate with customers and team members via phone, email, or online platforms. The role enables companies to efficiently manage billing operations while offering employees the flexibility to work from home.

What are the key skills and qualifications needed to thrive as a Utility Billing Remote Specialist, and why are they important?

To thrive as a Utility Billing Remote Specialist, you need strong numerical accuracy, attention to detail, and experience with billing processes, often supported by a high school diploma or equivalent. Familiarity with utility billing software (such as Tyler Technologies or Munis), Microsoft Excel, and customer management systems is typically required. Excellent communication, problem-solving abilities, and self-motivation are important soft skills for remote work and customer interactions. These skills and tools ensure accurate billing, timely issue resolution, and effective service delivery in a remote environment.

What is the difference between Utility Billing Remote vs Utility Customer Service Representative?

AspectUtility Billing RemoteUtility Customer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-basedOffice or call center, on-site or remote
Industry UsageBilling, finance, utility companiesUtility companies, customer support roles
Job FocusProcessing utility bills, payments, account managementAssisting customers, resolving billing issues, inquiries

Utility Billing Remote primarily involves managing billing processes and payments remotely, while Utility Customer Service Representatives focus on assisting customers with inquiries and issues, often in a call center environment. Both roles require customer service skills, but the remote billing position emphasizes administrative tasks and technical proficiency in billing systems.

How does a remote Utility Billing specialist typically collaborate with on-site teams and resolve customer account issues?

As a remote Utility Billing specialist, you’ll frequently interact with on-site colleagues such as customer service representatives, field technicians, and supervisors via email, phone, and collaboration platforms. When resolving customer account issues, you may need to coordinate with these teams to verify meter readings, investigate discrepancies, or facilitate service changes. Clear communication and responsiveness are essential, as you’ll often serve as the liaison between customers and field staff. Regular virtual meetings and shared digital tools help ensure seamless teamwork and accurate billing outcomes.
What are the most commonly searched types of Utility Billing jobs in Virginia? The most popular types of Utility Billing jobs in Virginia are:
What are popular job titles related to Utility Billing Remote jobs in Virginia? For Utility Billing Remote jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Utility Billing Remote jobs in Virginia look for? The top searched job categories for Utility Billing Remote jobs in Virginia are:
What cities in Virginia are hiring for Utility Billing Remote jobs? Cities in Virginia with the most Utility Billing Remote job openings:
Utility Billing Remote jobs near you
Infographic showing various Utility Billing Remote job openings in Virginia as of July 2026, with employment types broken down into 17% Internship, 66% Full Time, and 17% Contract. Highlights an 100% Remote job distribution.
Utility Bill Audit and Optimization Lead

Utility Bill Audit and Optimization Lead

TEOCO

Fairfax, VA • On-site, Remote

Full-time

Re-posted 17 days ago

Job description

TEOCO's Audit team is seeking a smart, self-motivated, and collaborative candidate. This is a great opportunity to gain or build upon experience in consulting, developing a foundation of utility invoice knowledge and learning software tools.
Responsibilities:
Candidate will lead a small team of individuals that would complete the following:
  • Auditing and optimization of rates (contracts/tariffs) in deregulated and regulated markets; detailed analysis of usage sensitive charges (electric, gas) to pinpoint incorrect rates or opportunities to decrease cost in the future
  • Identify incorrect combinations of charges billed based on client profile; leverage inventory and source systems to identify opportunities for data quality improvement,
  • Disputes of charges inaccurately billed, and/or disconnection of services no longer in use - this may involve work with field representatives of the client.
  • Evaluate the status of charges associated with sites in "temporary" status.
  • Investigate any flat-rated charges associated with landlord sites and look for consolidation opportunities where clients have more than one business entity at the same site; and evaluate the application of taxes and surcharges to client accounts.
  • Identified issues will be logged into a database of record for vendor action and/or client action and approval.
  • Team will be responsible for ensuring approved issues are worked to closure, any associated benefit to the client is captured, and, if applicable, amounts invoiced to client.
  • Lead will be expected to work with internal programming and system teams to automate processes as much as possible

Required:
  • Bachelor's Degree, preferably in Finance, Accounting, Economics, Math or Statistics.
  • Solid understanding of utility costs structures and regulations (electric, gas, water).
  • Excellent written and verbal communication skills.
  • Solid organizational skills
  • Superior software PC skills in MS Office Suite

Desirable:
  • 5+ years of experience working in utility audit and optimization environment.
  • Prior exposure to Alteryx, Python, and/or R.
  • Prior experience with software querying tools.

Department Business Services Role Audit Services Locations USA Remote status Fully Remote

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