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Utility Billing Remote Jobs (NOW HIRING)

Agility Recruiting

Utility Billing Analyst

Oakland, CA · On-site +1

$85K - $91K/yr

About the Role Candidates with utility or energy billing experience are strongly encouraged to ... Hybrid schedule (3 days in office) with full remote tech setup provided * Employee Stock Ownership ...

gWorks

Implementation Specialist

Omaha, NE · On-site +1

$68K - $80K/yr

Our clients are public servants, city clerks, utility billing staff, public works teams, and county ... Remote? You'll be fully supported to work from anywhere in the U.S. We prioritize connected ...

New

TRIO

Energy Analyst

Dublin, OH · On-site +1

This role combines large-scale utility data management with detailed bill validation to ensure ... Hybrid or remote work schedule $60,000 - $70,000 a year Trio offers a competitive and comprehensive ...

Harris

Experience with utility billing, customer information systems, ERP software, municipal software, or ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...

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Utility Billing Remote information

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$14

$23

$39

How much do utility billing remote jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for utility billing remote in the United States is $23.04, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.80 per hour, depending on experience, location, and employer.

What is a utility billing remote?

A Utility Billing Remote job involves managing the billing processes for utility services such as water, electricity, or gas while working remotely. Professionals in this role handle tasks like generating invoices, processing payments, resolving customer billing inquiries, and maintaining customer account records. This position typically requires strong attention to detail, good communication skills, and familiarity with billing software. Remote utility billing specialists often communicate with customers and team members via phone, email, or online platforms. The role enables companies to efficiently manage billing operations while offering employees the flexibility to work from home.

What are the key skills and qualifications needed to thrive as a utility billing remote specialist, and why are they important?

To thrive as a Utility Billing Remote Specialist, you need strong numerical accuracy, attention to detail, and experience with billing processes, often supported by a high school diploma or equivalent. Familiarity with utility billing software (such as Tyler Technologies or Munis), Microsoft Excel, and customer management systems is typically required. Excellent communication, problem-solving abilities, and self-motivation are important soft skills for remote work and customer interactions. These skills and tools ensure accurate billing, timely issue resolution, and effective service delivery in a remote environment.

What is the difference between Utility Billing Remote vs Utility Customer Service Representative?

AspectUtility Billing RemoteUtility Customer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-basedOffice or call center, on-site or remote
Industry UsageBilling, finance, utility companiesUtility companies, customer support roles
Job FocusProcessing utility bills, payments, account managementAssisting customers, resolving billing issues, inquiries

Utility Billing Remote primarily involves managing billing processes and payments remotely, while Utility Customer Service Representatives focus on assisting customers with inquiries and issues, often in a call center environment. Both roles require customer service skills, but the remote billing position emphasizes administrative tasks and technical proficiency in billing systems.

How does a utility billing remote specialist typically collaborate with on-site teams and resolve customer account issues?

As a remote Utility Billing specialist, you’ll frequently interact with on-site colleagues such as customer service representatives, field technicians, and supervisors via email, phone, and collaboration platforms. When resolving customer account issues, you may need to coordinate with these teams to verify meter readings, investigate discrepancies, or facilitate service changes. Clear communication and responsiveness are essential, as you’ll often serve as the liaison between customers and field staff. Regular virtual meetings and shared digital tools help ensure seamless teamwork and accurate billing outcomes.
More about Utility Billing Remote jobs
What cities are hiring for Utility Billing Remote jobs? Cities with the most Utility Billing Remote job openings:
What are the most commonly searched types of Utility Billing jobs? The most popular types of Utility Billing jobs are:
What states have the most Utility Billing Remote jobs? States with the most job openings for Utility Billing Remote jobs include:
What job categories do people searching Utility Billing Remote jobs look for? The top searched job categories for Utility Billing Remote jobs are:
Utility Billing Remote jobs near you
Infographic showing various Utility Billing Remote job openings in the United States as of August 2026, with employment types broken down into 53% Full Time, 6% Part Time, and 41% Contract. Highlights an 100% Remote job distribution, with an average salary of $47,932 per year, or $23 per hour.

Utility Billing Analyst

Agility Recruiting

Oakland, CA • On-site, Remote

$85K - $91K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

About the Role

Candidates with utility or energy billing experience are strongly encouraged to apply.

A privately owned, employee-held advisory firm is looking for a Utility Billing Analyst to join a growing, highly profitable team. This company has spent decades helping businesses reduce operating costs, without asking clients to put up any capital. They serve thousands of clients nationwide with an outstanding retention rate and are recognized as a leader in their space.

What You'll Do

  • Analyze client cost data and build Excel models to identify savings opportunities, with a focus on utility and energy spend
  • Deliver data-driven recommendations for optimizing recurring expenses, including electric, gas, and water billing
  • Generate true-up reports and support the audit process, including vendor communications on utility rate or billing changes
  • Benchmark clients to spot data anomalies across utility accounts
  • Support third-party cost optimization and utility billing audit calculations
  • Identify overpayment or exemption opportunities within regulated cost categories, including utility tariffs and rate schedules
  • Interpret complex utility billing structures and rate schedules
  • Help build cost audit models for utility and energy accounts

What You Bring

  • Four-year degree
  • 2+ years of hands-on experience as a Data Analyst, Billing Analyst, or similar, ideally with exposure to utility or construction or energy billing
  • Strong Excel skills; SQL, Salesforce, or Access experience a plus
  • Sharp analytical thinking and attention to detail
  • Strong communication and organizational skills
  • Comfortable working independently and meeting deadlines

What You'll Get

  • Competitive base pay plus bonus plan
  • Hybrid schedule (3 days in office) with full remote tech setup provided
  • Employee Stock Ownership Plan with a 20+ year track record of growth
  • Generous PTO (4 weeks to start) plus holidays
  • Full benefits package: medical, dental, vision, life, 401(k)
  • A fun, high-energy team culture with regular social events

Compensation: $85,000–$91,000/yr base, depending on experience