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Utility Billing Remote Jobs in Ohio (NOW HIRING)

Energy Analyst

Dublin, OH · On-site +1

$60K - $70K/yr

This role combines large-scale utility data management with detailed bill validation to ensure ... Hybrid or remote work schedule Trio offers a competitive and comprehensive compensation and ...

This role combines large-scale utility data management with detailed bill validation to ensure ... Hybrid or remote work schedule $60,000 - $70,000 a year Trio offers a competitive and comprehensive ...

Energy Engineer Co-Op

Worthington, OH · On-site +1

$20.70 - $27.45/hr

Utility Analytics: Assist with the input and analysis of historical utility bill information ... Compensation may vary by work location, including remote arrangements. We disclose salary ranges ...

While this is a full remote position, there is preference for candidates located in the Northern ... Lead and support engineering design activities for new and existing utility, industrial, and ...

Utility Billing Remote information

What is a Utility Billing Remote job?

A Utility Billing Remote job involves managing the billing processes for utility services such as water, electricity, or gas while working remotely. Professionals in this role handle tasks like generating invoices, processing payments, resolving customer billing inquiries, and maintaining customer account records. This position typically requires strong attention to detail, good communication skills, and familiarity with billing software. Remote utility billing specialists often communicate with customers and team members via phone, email, or online platforms. The role enables companies to efficiently manage billing operations while offering employees the flexibility to work from home.

What are the key skills and qualifications needed to thrive as a Utility Billing Remote Specialist, and why are they important?

To thrive as a Utility Billing Remote Specialist, you need strong numerical accuracy, attention to detail, and experience with billing processes, often supported by a high school diploma or equivalent. Familiarity with utility billing software (such as Tyler Technologies or Munis), Microsoft Excel, and customer management systems is typically required. Excellent communication, problem-solving abilities, and self-motivation are important soft skills for remote work and customer interactions. These skills and tools ensure accurate billing, timely issue resolution, and effective service delivery in a remote environment.

What is the difference between Utility Billing Remote vs Utility Customer Service Representative?

AspectUtility Billing RemoteUtility Customer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-basedOffice or call center, on-site or remote
Industry UsageBilling, finance, utility companiesUtility companies, customer support roles
Job FocusProcessing utility bills, payments, account managementAssisting customers, resolving billing issues, inquiries

Utility Billing Remote primarily involves managing billing processes and payments remotely, while Utility Customer Service Representatives focus on assisting customers with inquiries and issues, often in a call center environment. Both roles require customer service skills, but the remote billing position emphasizes administrative tasks and technical proficiency in billing systems.

How does a remote Utility Billing specialist typically collaborate with on-site teams and resolve customer account issues?

As a remote Utility Billing specialist, you’ll frequently interact with on-site colleagues such as customer service representatives, field technicians, and supervisors via email, phone, and collaboration platforms. When resolving customer account issues, you may need to coordinate with these teams to verify meter readings, investigate discrepancies, or facilitate service changes. Clear communication and responsiveness are essential, as you’ll often serve as the liaison between customers and field staff. Regular virtual meetings and shared digital tools help ensure seamless teamwork and accurate billing outcomes.
What are the most commonly searched types of Utility Billing jobs in Ohio? The most popular types of Utility Billing jobs in Ohio are:
What cities in Ohio are hiring for Utility Billing Remote jobs? Cities in Ohio with the most Utility Billing Remote job openings:
Infographic showing various Utility Billing Remote job openings in Ohio as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Energy Analyst

TRIO

Dublin, OH • On-site, Remote

$60K - $70K/yr

Full-time

Re-posted 11 days ago


Job description

Trio is a global energy and sustainability advisory company that helps large commercial, industrial, and institutional organizations navigate the energy landscape. Trio provides integrated strategy and implementation offerings across energy supply management, data management, energy optimization and electrification, clean energy, and sustainability to help the world’s largest organizations deliver on their strategic objectives and priorities.
 
 
 

Position Overview:

We are seeking a detail-oriented Energy Analyst to support client engagements focused on energy data analytics, invoice auditing, and operational insights. This role combines large-scale utility data management with detailed bill validation to ensure accuracy, identify cost drivers, and improve visibility into energy spend.

Job Requirements:

Position Overview: We are seeking a detail-oriented Energy Analyst to support client engagements focused on energy data analytics, invoice auditing, and operational insights. This role combines large-scale utility data management with detailed bill validation to ensure accuracy, identify cost drivers, and improve visibility into energy spend.

Utility Data Management & Analysis
  • Collect, validate, and maintain utility data across client accounts
  • Track usage and cost trends across portfolios
  • Ensure accuracy and completeness of datasets
Invoice Auditing & Bill Validation
  • Audit utility invoices for accuracy across rates, usage, and charges
  • Identify discrepancies, errors, and billing anomalies
  • Validate billing data against historical patterns
  • Support tracking and resolution of invoice issues
Consumption & Cost Analysis
  • Analyze consumption and cost drivers across client portfolios
  • Perform variance analysis across sites and billing periods
  • Identify anomalies and unusual usage patterns
  • Research utility rates to evaluate feasibility to switch tariffs
Reporting & Visualization
  • Develop standard and ad hoc reports and dashboards
  • Prepare clear client-facing insights and summaries
  • Present analytical findings in a structured format
Financial & Operational Analysis
  • Perform cost tracking and variance analysis
  • Support budgeting using historical data trends
  • Validate accruals and align financial datasets
Process Improvement & Collaboration
  • Improve auditing workflows and reporting processes
  • Collaborate with cross-functional teams
  • Support automation and efficiency initiatives
Desired Background:
  • Bachelor’s degree in relevant field
  • 0–5 years of experience working in a regular professional business setting
  • Strong analytical skills and proficiency with Microsoft Office (Excel, PowerPoint, Word, PowerBI), and ability to perform data analysis in Microsoft Excel
Preferred Skills:
  • Utility billing or invoice auditing experience
  • Advanced Excel skills
  • Familiarity with either the North American energy power or natural gas markets, or both
Benefits for Full-Time Employees:
  • Generous Paid Time Off (includes but not limited to Paid Parental Leave, Bereavement, Jury Duty, Sick, Vacation, etc.)    
  • National Holiday Pay & Float Holidays    
  • 401(k) Employer Matching    
  • Health Benefits: Medical, Dental, Vision    
  • Paid Parental Leave (Short term disability and 6 weeks of paid parental leave unless superseded by any state-specific benefits.)  
  • Employer 100% Paid Life Insurance Benefits    
  • Employer 100% Paid Short Term and Long-Term Disability    
  • Supplemental (Flexible Spending Accounts, Commuter Benefits, Cancer/Critical Care, Hospitalization, Accident)      
  • Education tuition or certification reimbursement program (from an accredited institution for college level and/or advance degree) 
  • Short Term Incentive (STI) Bonus Based on Performance Goals 
  • Hybrid or remote work schedule 

Trio offers a competitive and comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business.  

The listed salary range represents Trio’s good faith estimate for this position and represents the minimum and maximum for new hire salaries across all U.S. locations.  An employee’s rate of pay within the range is determined based on the successful applicant’s education, experience, knowledge, skills, and abilities in addition to geographic location and demonstrated performance over time. In addition to those factors, we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer.  Please keep in mind that the range stated above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth.  

Trio is committed to building a diverse and inclusive workplace. We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national original, age, disability, protected veteran status or any other protected status.    
  
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.