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Utility Billing Remote Jobs in Ohio (NOW HIRING)

Customer Advocate

Columbus, OH · On-site +1

$16.04 - $20.06/hr

Acts as liaison between Billing, Contract Management, Finance, Sales and the customer's Utility ... All remote work locations require vetting and final approval prior to offer and/or start date. Any ...

Energy Consultant

Lancaster, OH · On-site +1

$65K - $85K/yr

... department remote monitoring investigations * Education on overall cooperative operations ... Knowledge of electric, natural gas, or water utility accounting, billing, rates, marketing ...

Utility Billing Remote information

What are the key skills and qualifications needed to thrive as a Utility Billing Remote Specialist, and why are they important?

To thrive as a Utility Billing Remote Specialist, you need strong numerical accuracy, attention to detail, and experience with billing processes, often supported by a high school diploma or equivalent. Familiarity with utility billing software (such as Tyler Technologies or Munis), Microsoft Excel, and customer management systems is typically required. Excellent communication, problem-solving abilities, and self-motivation are important soft skills for remote work and customer interactions. These skills and tools ensure accurate billing, timely issue resolution, and effective service delivery in a remote environment.

How does a remote Utility Billing specialist typically collaborate with on-site teams and resolve customer account issues?

As a remote Utility Billing specialist, you’ll frequently interact with on-site colleagues such as customer service representatives, field technicians, and supervisors via email, phone, and collaboration platforms. When resolving customer account issues, you may need to coordinate with these teams to verify meter readings, investigate discrepancies, or facilitate service changes. Clear communication and responsiveness are essential, as you’ll often serve as the liaison between customers and field staff. Regular virtual meetings and shared digital tools help ensure seamless teamwork and accurate billing outcomes.

What is a Utility Billing Remote job?

A Utility Billing Remote job involves managing the billing processes for utility services such as water, electricity, or gas while working remotely. Professionals in this role handle tasks like generating invoices, processing payments, resolving customer billing inquiries, and maintaining customer account records. This position typically requires strong attention to detail, good communication skills, and familiarity with billing software. Remote utility billing specialists often communicate with customers and team members via phone, email, or online platforms. The role enables companies to efficiently manage billing operations while offering employees the flexibility to work from home.

What is the difference between Utility Billing Remote vs Utility Customer Service Representative?

AspectUtility Billing RemoteUtility Customer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-basedOffice or call center, on-site or remote
Industry UsageBilling, finance, utility companiesUtility companies, customer support roles
Job FocusProcessing utility bills, payments, account managementAssisting customers, resolving billing issues, inquiries

Utility Billing Remote primarily involves managing billing processes and payments remotely, while Utility Customer Service Representatives focus on assisting customers with inquiries and issues, often in a call center environment. Both roles require customer service skills, but the remote billing position emphasizes administrative tasks and technical proficiency in billing systems.

What are the most commonly searched types of Utility Billing jobs in Ohio? The most popular types of Utility Billing jobs in Ohio are:
What are popular job titles related to Utility Billing Remote jobs in Ohio? For Utility Billing Remote jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Utility Billing Remote jobs in Ohio look for? The top searched job categories for Utility Billing Remote jobs in Ohio are:
What cities in Ohio are hiring for Utility Billing Remote jobs? Cities in Ohio with the most Utility Billing Remote job openings:
Infographic showing various Utility Billing Remote job openings in Ohio as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.
Substation Protection & Control Engineer - REMOTE

Substation Protection & Control Engineer - REMOTE

ICF International, Inc.

Cincinnati, OH • On-site, Remote

$94.50K - $120.40K/yr

Full-time

Retirement

Posted 8 days ago


Job description

Title: Substation Protection & Control Engineer (Remote)
Location: Remote US
Ready to make a difference?
ICF is seeking a Substation Protection & Control Engineer, to work on the design of relay and protection and control projects on distribution substations at voltages from 12kV to 69kV with the goal of providing excellent quality work for our clients.
We are a relentlessly client-focused group who are re-imagining, re-designing, and re-engineering the way electric utilities tackle industry problems. We are looking for passionate and innovative people who are constantly looking for ways to provide better quality engineering services for our clients.
Why you will love working here:
  • Quality of life: Fully remote, flexible schedule, work-life balance
  • Investment in the community: Donation matching, volunteer opportunities
  • Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan
  • And many, many more (Ask your recruiter for more details!)

The Ideal Candidate
You are a highly motivated engineer who takes pride in the services you provide. You ensure the project is done right and all deadlines are met. You should be proactive, self-sufficient, and able to productively work out of your home without supervision. You always strive to expand your knowledge and improve work processes to increase quality and efficiency. You are an active member of the team that works well with others and prioritizes the goals of the group. You enjoy taking on new responsibilities and learning new skill sets whenever needed.
What you will be doing:
  • Responsibilities include, but are not limited, to the design and preparation of the following Protection and Control Drawings:
    • Protective Schemes
    • Substation Relay One Lines and Three Lines
    • AC/DC Schematics
    • Substation Panel Layouts
    • Substation Wiring Diagram and Cable Schedule
    • SCADA and Communication Diagrams
  • DC Systems Calculations
  • AC Systems Calculations
  • Development of Equipment Specification and Selection based on Clients Criteria
  • Development of Bill of Materials based on Design Criteria
  • Coordination with physical, settings, and drafting disciplines to ensure quality deliverables
  • Participate in client meetings and perform site visits for data gathering as required
  • Interpreting and incorporating vendor information into design deliverables
  • Apply client standards related to the work
  • Providing field support during construction
  • Perform/ensure company's Quality assurance/Quality Control (QA/QC) processes are being followed on all design packages
  • Continuous improvement of job-related engineering, technical and professional knowledge, skills, and performance

What we need you to have (minimum qualifications):
  • BS in Engineering, preferably electrical or computer engineering
  • 2+ years of protection and controls experience

What we would like you to have:
  • 2+ years of experience working with Bluebeam, AutoCAD, and MicroStation
  • Engineering in Training license (EIT)
  • Professional Engineer License (PE)
  • Advanced user of Microsoft products, specifically Excel, and Word
  • Knowledge of the practical application of industry standards such as: NEC, NESC, IEEE and ANSI
  • Knowledge of design techniques, tools, and principals involved in production of technical plans, blueprints and drawings

To learn more about this team and how our grid engineering solutions help electric utilities balance cutting-edge technology with cost-efficiency and reliability> ICF Power Delivery Services
#GEA25
#INDEED
#LI-CC1
#POWERDELIVERY
Working at ICF
ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.
We will consider for employment qualified applicants with arrest and conviction records.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.
Candidate AI Usage Policy
At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.
However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.
The pay range for this position based on full-time employment is:
$81,499.00 - $167,644.00
Nationwide Remote Office (US99)