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Utility Billing Remote Jobs in Florida (NOW HIRING)

Substation Physical Engineer - REMOTE

Miami, FL · On-site +1

$94K - $120K/yr

... utilities tackle industry problems. We are looking for passionate and innovative people who are ... Development of Bill of Materials based on Design Criteria * Coordination with protection & controls ...

Energy Logistics Intern Remote Within Chesapeake Utilities Service Territory What you'll be working ... Forecasting, billing, filing consolidation. * * Who you are: * Pursuing a degree with interest in ...

... 4M utility bills annually and has over 500 team members. Metergy is a portfolio company of ... Location: Remote, with expected travel to clients across the State. Must be in a commutable ...

Lead Substation Project Engineer

Maitland, FL · On-site +1

$92K - $117K/yr

Bills of Materials. * Perform substation studies and calculations (e.g., AC, DC, Lightning Analysis ... a utility, industrial, or commercial scale. * Engineer license required. * Proficient with ...

While this is a full remote position, there is preference for candidates located in the Northern ... Lead and support engineering design activities for new and existing utility, industrial, and ...

... of utility services. * This position requires exceptional customer service skills to address ... billing, and transaction inquiries. * Typical call volume is around 50+ per day. * This is a remote ...

Utility Billing Remote information

What is a Utility Billing Remote job?

A Utility Billing Remote job involves managing the billing processes for utility services such as water, electricity, or gas while working remotely. Professionals in this role handle tasks like generating invoices, processing payments, resolving customer billing inquiries, and maintaining customer account records. This position typically requires strong attention to detail, good communication skills, and familiarity with billing software. Remote utility billing specialists often communicate with customers and team members via phone, email, or online platforms. The role enables companies to efficiently manage billing operations while offering employees the flexibility to work from home.

What are the key skills and qualifications needed to thrive as a Utility Billing Remote Specialist, and why are they important?

To thrive as a Utility Billing Remote Specialist, you need strong numerical accuracy, attention to detail, and experience with billing processes, often supported by a high school diploma or equivalent. Familiarity with utility billing software (such as Tyler Technologies or Munis), Microsoft Excel, and customer management systems is typically required. Excellent communication, problem-solving abilities, and self-motivation are important soft skills for remote work and customer interactions. These skills and tools ensure accurate billing, timely issue resolution, and effective service delivery in a remote environment.

What is the difference between Utility Billing Remote vs Utility Customer Service Representative?

AspectUtility Billing RemoteUtility Customer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-basedOffice or call center, on-site or remote
Industry UsageBilling, finance, utility companiesUtility companies, customer support roles
Job FocusProcessing utility bills, payments, account managementAssisting customers, resolving billing issues, inquiries

Utility Billing Remote primarily involves managing billing processes and payments remotely, while Utility Customer Service Representatives focus on assisting customers with inquiries and issues, often in a call center environment. Both roles require customer service skills, but the remote billing position emphasizes administrative tasks and technical proficiency in billing systems.

How does a remote Utility Billing specialist typically collaborate with on-site teams and resolve customer account issues?

As a remote Utility Billing specialist, you’ll frequently interact with on-site colleagues such as customer service representatives, field technicians, and supervisors via email, phone, and collaboration platforms. When resolving customer account issues, you may need to coordinate with these teams to verify meter readings, investigate discrepancies, or facilitate service changes. Clear communication and responsiveness are essential, as you’ll often serve as the liaison between customers and field staff. Regular virtual meetings and shared digital tools help ensure seamless teamwork and accurate billing outcomes.
What are the most commonly searched types of Utility Billing jobs in Florida? The most popular types of Utility Billing jobs in Florida are:
What cities in Florida are hiring for Utility Billing Remote jobs? Cities in Florida with the most Utility Billing Remote job openings:
Infographic showing various Utility Billing Remote job openings in Florida as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.
Substation Physical Engineer - REMOTE

Substation Physical Engineer - REMOTE

ICF

Miami, FL • On-site, Remote

$94K - $120K/yr

Full-time

Retirement

Posted 10 days ago


Job description

Title: Substation Physical Engineer - REMOTE

Location: Remote US

Ready to make a difference?

ICF is seeking a Substation Physical Engineer, to work primarily on the design of projects on distribution substations at voltages from 12kV to 69kV with the goal of providing excellent quality work for our clients. While the core responsibilities will center on distribution-level projects, involvement in transmission substation projects or voltages above 69kV can also be expected.

We are a relentlessly client-focused group who are re-imagining, re-designing, and re-engineering the way electric utilities tackle industry problems. We are looking for passionate and innovative people who are constantly looking for ways to provide better quality engineering services for our clients.

Why you will love working here:

  • Quality of life: Fully remote, flexible schedule, work-life balance

  • Investment in the community: Donation matching, volunteer opportunities

  • Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan

  • And many, many more (Ask your recruiter for more details!)

The Ideal Candidate

You are a highly motivated engineer who takes pride in the services you provide. You ensure the project is done right and all deadlines are met. You should be proactive, self-sufficient, and able to productively work out of your home without supervision. You always strive to expand your knowledge and improve work processes to increase quality and efficiency. You are an active member of the team that works well with others and prioritizes the goals of the group. You enjoy taking on new responsibilities and learning new skill sets whenever needed.

What you will be doing:

  • Responsibilities include, but are not limited, leading and overseeing the design and preparation of substation physical design drawings and including:

    • Substation One Line and Three Line

    • Station General Arrangements & Sections

    • Electrical Details

    • Grounding Plan & Details

    • Conduit Plan & Details

    • Control Cubicle Layout, Sections, Cable Tray, Lighting, and Grounding

    • Low-Voltage AC Panels

    • Grounding Plan & Details

    • Lightning Protection

    • Illumination Plan & Details

  • Leading the design and preparation of engineering studies such as:

    • AC Load

    • Illumination

    • Grounding

    • Lightning Shielding

  • Development of Bill of Materials based on Design Criteria

  • Coordination with protection & controls, civil / structural, and drafting disciplines to ensure quality deliverables

  • Support client meetings, technical discussions, and project planning efforts

  • Participate in site visits and constructability reviews

  • Interpreting and incorporating vendor information into design deliverables

  • Apply client standards related to the work

  • Perform/ensure company's Quality assurance/Quality Control (QA/QC) processes are being followed on all design packages

  • Ensure compliance with industry codes (e.g., IEEE, NESC, NEC) and utility standards

  • Continuous improvement of job-related engineering, technical and professional knowledge, skills, and performance

  • Mentor and guide junior engineers and designers

What we need you to have (minimum qualifications):

  • BS in Engineering, preferably electrical with Power Focus

  • 2+ years of experience in substation physical design for electric utilities

What we would like you to have:

  • 2+ years of experience working with Bluebeam, AutoCAD, and MicroStation

  • Excellent communication and interpersonal skills

  • Strong initiative and leadership qualities to support career advancement

  • Advanced user of Microsoft products, specifically Word and Excel

  • Professional Engineer (PE) license or ability to obtain within 6 months

  • Proficiency in AutoCAD, MicroStation, or similar design tool

  • Familiarity with substation design standards and practices (IEEE, NESC, utility specs)

  • Ability to manage multiple projects and mentor junior staff

  • Experience leading substation projects modelled in 3D using Autodesk Inventor

  • Familiarity with substation grounding studies and CDEGS

  • Familiarity with Agi32 illumination software

To learn more about this team and how our grid engineering solutions help electric utilities balance cutting-edge technology with cost-efficiency and reliability> ICF Power Delivery Services

#GEA25

#POWERDELIVERY

#INDEED

#LI-CC1

Working at ICF

ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer.Together, our employees are empowered to share theirexpertiseand collaborate with others to achieve personal and professional goals. For more information, please read ourEEOpolicy.

We will consider for employment qualified applicants with arrest and conviction records.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals withsincerely heldreligious beliefs, in all phases of the application and employment process. To requestan accommodation,please emailCandidateaccommodation@icf.comand we will be happy toassist. All information you provide will be kept confidential and will be used only to the extentrequiredto provide needed reasonable accommodations.

Read more aboutworkplacediscriminationrightsor our benefit offerings which are included in theTransparency in (Benefits) CoverageAct.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether in-person or virtual) is notpermitted. This policy is in place tomaintainthe integrity and authenticity of the interview process.

However, we understand that some candidates may require accommodationthat involves the use of AI. Ifsuch anaccommodation is needed, candidates are instructed to contact us in advance atcandidateaccommodation@icf.com. Weare dedicated to providingthe necessary support to ensure that all candidates have an equal opportunity to succeed.


Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$81,499.00 - $167,644.00Nationwide Remote Office (US99)