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Utility Billing Remote Jobs (NOW HIRING)

Hoosier Energy

Billing Analyst - Hybrid Remote

Bloomington, IN · On-site +1

$42K - $56K/yr

Preferred background with electric utilities, and hands-on working experience with meter data databases such as MV90, MV-WEB, MV-PBS, data collection, metering/communication systems and/or billing ...

TRIO

Energy Analyst

Dublin, OH · On-site +1

This role combines large-scale utility data management with detailed bill validation to ensure ... Hybrid or remote work schedule Trio offers a competitive and comprehensive compensation and ...

TRIO

Energy Analyst

Dublin, OH · On-site +1

This role combines large-scale utility data management with detailed bill validation to ensure ... Hybrid or remote work schedule $60,000 - $70,000 a year Trio offers a competitive and comprehensive ...

Oscar Health

Senior Manager, Power Strategy

Dallas, TX · Remote

Resolve utility billing issues and errors * Support various projects as needed What We Are Looking ... Generous paid time off and holidays #LI-LC1 #LI-Remote CyrusOne is an equal opportunity employer.

DuPont, WA

Finance Director

Dupont, WA · On-site +1

$139K - $161K/yr

... FLSA Exempt Remote Employment: Flexible/Hybrid Job Number: 00053 Department: Admin/ Governance ... utility billing functions. Lead the development and implementation of the City's budget in ...

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Utility Billing Remote information

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How much do utility billing remote jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for utility billing remote in the United States is $23.04, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.80 per hour, depending on experience, location, and employer.

What is a Utility Billing Remote job?

A Utility Billing Remote job involves managing the billing processes for utility services such as water, electricity, or gas while working remotely. Professionals in this role handle tasks like generating invoices, processing payments, resolving customer billing inquiries, and maintaining customer account records. This position typically requires strong attention to detail, good communication skills, and familiarity with billing software. Remote utility billing specialists often communicate with customers and team members via phone, email, or online platforms. The role enables companies to efficiently manage billing operations while offering employees the flexibility to work from home.

What are the key skills and qualifications needed to thrive as a Utility Billing Remote Specialist, and why are they important?

To thrive as a Utility Billing Remote Specialist, you need strong numerical accuracy, attention to detail, and experience with billing processes, often supported by a high school diploma or equivalent. Familiarity with utility billing software (such as Tyler Technologies or Munis), Microsoft Excel, and customer management systems is typically required. Excellent communication, problem-solving abilities, and self-motivation are important soft skills for remote work and customer interactions. These skills and tools ensure accurate billing, timely issue resolution, and effective service delivery in a remote environment.

What is the difference between Utility Billing Remote vs Utility Customer Service Representative?

AspectUtility Billing RemoteUtility Customer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-basedOffice or call center, on-site or remote
Industry UsageBilling, finance, utility companiesUtility companies, customer support roles
Job FocusProcessing utility bills, payments, account managementAssisting customers, resolving billing issues, inquiries

Utility Billing Remote primarily involves managing billing processes and payments remotely, while Utility Customer Service Representatives focus on assisting customers with inquiries and issues, often in a call center environment. Both roles require customer service skills, but the remote billing position emphasizes administrative tasks and technical proficiency in billing systems.

How does a remote Utility Billing specialist typically collaborate with on-site teams and resolve customer account issues?

As a remote Utility Billing specialist, you’ll frequently interact with on-site colleagues such as customer service representatives, field technicians, and supervisors via email, phone, and collaboration platforms. When resolving customer account issues, you may need to coordinate with these teams to verify meter readings, investigate discrepancies, or facilitate service changes. Clear communication and responsiveness are essential, as you’ll often serve as the liaison between customers and field staff. Regular virtual meetings and shared digital tools help ensure seamless teamwork and accurate billing outcomes.
More about Utility Billing Remote jobs
What cities are hiring for Utility Billing Remote jobs? Cities with the most Utility Billing Remote job openings:
What are the most commonly searched types of Utility Billing jobs? The most popular types of Utility Billing jobs are:
What states have the most Utility Billing Remote jobs? States with the most job openings for Utility Billing Remote jobs include:
What job categories do people searching Utility Billing Remote jobs look for? The top searched job categories for Utility Billing Remote jobs are:
Utility Billing Remote jobs near you
Infographic showing various Utility Billing Remote job openings in the United States as of June 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $47,932 per year, or $23 per hour.
Billing Analyst - Hybrid Remote

Billing Analyst - Hybrid Remote

Hoosier Energy

Bloomington, IN • On-site, Remote

$42K - $56K/yr

Full-time

Posted 2 days ago

Job description

Pay Grade: M03, M04
POSITION SUMMARY
Completes information collection, verification, security, analysis, application of contracts/tariffs logs and member contacts to ensure monthly billing is produced within established quality, accuracy and timeliness standards. Works with Billing team in development and management of billing software systems including system upgrades, member training and support, and development and implementation of policies and procedures. Maintains system load data and billing information databases; performs analysis related to loading, billing, tariff/contract, costs, settlement procedures, information exchange and other areas as requested. Assures 100% billing back-up capability in support of Billing Manager and Billing team.
DUTIES AND RESPONSIBILITIES
  • Develops, produces and distributes member system monthly billings. Assures that billing is of highest quality and accuracy and produced in a consistent, timely fashion in compliance with company policies. Understands and properly applies tariffs and contracts. Works with Billing team to anticipate and resolve issues with staff and/or members. Establishes and maintains a 100% back-up capability of the billing process.
  • Performs monthly data collection ensuring accurate data to support billing and other internal/external uses. Works directly with operational technicians to assure accurate and timely data collection. Supports maintenance and implementation of software and hardware for systems. Keeps abreast of current and future metering/monitoring technologies. Establishes and maintains a 100% back-up capability of the data collection process.
  • Maintains tools and processes used by the G&T, members and end-consumers to review and analyze data including MV-WEB, "Members Only Site" items related to billing, and other information. Establishes and maintains a 100% back-up capability of the analytical tools control and support.
  • Provides technical and analytical support and advisory services to member, company and third party staff related to billing questions and analysis. Supports the Billing staff in analysis related to load and billing information. Performs other tasks as assigned by Department Manager.
  • Assists members with questions and troubleshooting of bills as well as tools for review of loads and bills. Proactively communicates with the members regarding ideas relative to billing and customer service to develop and respond to special billing and information needs. Provides education and training for members and company staff concerning billing issues as requested by the Department Manager. Serves on committees and represents the Power Network on billing and data collection issues as directed by Department Manager. Assists in training of any Billing team personnel.

JOB SPECIFICATIONS
Education:
  • Bachelor's degree in related field minimum
  • In lieu of degree, an additional 10 years' relevant experience may be considered

Experience:
  • 5 years' hands-on working experience with database interaction and data analytics. Preferred background with electric utilities, and hands-on working experience with meter data databases such as MV90, MV-WEB, MV-PBS, data collection, metering/communication systems and/or billing processing minimum
  • Project and program management experience preferred

Skills and Abilities:
  • Ability to communicate with individuals at all levels and work as part of a team
  • Strong written and oral communication skills
  • Strong numerical and database quality control
  • Ability to manage multiple projects with varying scopes and timelines
  • Ability to exercise flexibility to work effectively in a changing environment
  • Strong problem solving and decision making skills to identify, anticipate and resolve problems at hand
  • Intermediate computer skills
  • Strong customer orientation
  • General understanding of electric utility metering technology and telemetry

Hoosier Energy is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, religion, national origin, sex (including pregnancy and gender identity), sexual orientation, age, ancestry, genetic information, disability, veteran status or any other characteristic protected by federal, state or local laws.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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