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Utility Billing Jobs in Virginia (NOW HIRING)

Town of Vienna

Revenue Manager

Vienna, VA

$96K - $155K/yr

Revenue Management & Supervision Supervises daily operations of utility billing, business licensing, cashiering, real estate tax billing, and other revenue-generating functions. Manages the end to ...

Town of Vienna, VA

Revenue Manager

Vienna, VA · On-site

$96K - $155K/yr

Supervises daily operations of utility billing, business licensing, cashiering, real estate tax billing, and other revenue-generating functions. * Manages the end to end billing, collection ...

MasTec Utility Services

Billing Associate

Richmond, VA · On-site

$17.75 - $22.50/hr

Overview MasTec Utility Services delivers critical infrastructure construction and engineering ... Enter billing units in work order management and perform data entry validation. * Daily ...

MasTec Utility Services

Billing Associate

Richmond, VA

$17.75 - $22.50/hr

Overview MasTec Utility Services delivers critical infrastructure construction and engineering ... Enter billing units in work order management and perform data entry validation. * Daily ...

MasTec Utility Services

Billing Associate

Richmond, VA

$17.75 - $22.50/hr

Overview MasTec Utility Services delivers critical infrastructure construction and engineering ... Enter billing units in work order management and perform data entry validation. * Daily ...

MasTec Utility Services

Billing Associate

Richmond, VA · On-site

$17.75 - $22.50/hr

Overview MasTec Utility Services delivers critical infrastructure construction and engineering ... Enter billing units in work order management and perform data entry validation. * Daily ...

MasTec Utility Services

Billing Associate

Richmond, VA

$17.75 - $22.50/hr

Overview MasTec Utility Services delivers critical infrastructure construction and engineering ... Enter billing units in work order management and perform data entry validation. * Daily ...

MasTec Utility Services

Billing Associate

Richmond, VA

$17.75 - $22.50/hr

Overview MasTec Utility Services delivers critical infrastructure construction and engineering ... Enter billing units in work order management and perform data entry validation. * Daily ...

MasTec Utility Services

Billing Associate

Richmond, VA

$17.75 - $22.50/hr

Overview MasTec Utility Services delivers critical infrastructure construction and engineering ... Enter billing units in work order management and perform data entry validation. * Daily ...

MasTec Utility Services

Billing Associate

Richmond, VA · On-site

$17.75 - $22.50/hr

Overview MasTec Utility Services delivers critical infrastructure construction and engineering ... Enter billing units in work order management and perform data entry validation. * Daily ...

MasTec Utility Services

Billing Associate

Richmond, VA

$17.75 - $22.50/hr

Overview MasTec Utility Services delivers critical infrastructure construction and engineering ... Enter billing units in work order management and perform data entry validation. * Daily ...

MasTec Utility Services

Billing Associate

Richmond, VA

$17.75 - $22.50/hr

Overview MasTec Utility Services delivers critical infrastructure construction and engineering ... Enter billing units in work order management and perform data entry validation. * Daily ...

MasTec Utility Services

Billing Associate

Richmond, VA · On-site

$17.75 - $22.50/hr

Overview MasTec Utility Services delivers critical infrastructure construction and engineering ... Enter billing units in work order management and perform data entry validation. * Daily ...

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Utility Billing information

See Virginia salary details

$14

$22

$39

How much do utility billing jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for utility billing in Virginia is $22.85, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $23.61 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed for a utility billing professional?

To thrive in Utility Billing, strong numerical accuracy, attention to detail, and familiarity with accounting principles or billing processes are typically required, along with at least a high school diploma. Proficiency with utility billing software (such as Munis, Springbrook, or Tyler Technologies), spreadsheets, and general office applications is essential. Excellent customer service, problem-solving, and communication skills are important soft skills that help manage inquiries and resolve billing disputes effectively. These skills are vital because they ensure accurate billing, maintain positive customer relationships, and support efficient operational workflows.

What are the typical daily responsibilities of a utility billing professional?

A Utility Billing professional is responsible for preparing and processing customer utility bills, entering and verifying meter readings, handling account inquiries, and investigating discrepancies in billing. In addition, they may assist customers in person, by phone, or via email to answer questions, set up new accounts, or address payment issues. The role often involves collaborating with field technicians, finance, and customer service teams to ensure data accuracy and timely responses. This variety makes each day engaging and provides the opportunity to develop a broad range of skills in both technical and customer-facing aspects.

What is a utility billing?

A Utility Billing job involves managing the billing process for utilities such as water, electricity, or gas. Responsibilities typically include generating and processing customer invoices, handling payments, addressing billing inquiries, and maintaining accurate account records. This role requires attention to detail, strong customer service skills, and familiarity with billing software. Utility Billing professionals ensure timely and accurate billing to help maintain financial stability for utility providers.

What are the most commonly searched types of Utility Billing jobs in Virginia? The most popular types of Utility Billing jobs in Virginia are:
What are popular job titles related to Utility Billing jobs in Virginia? For Utility Billing jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Utility Billing jobs in Virginia look for? The top searched job categories for Utility Billing jobs in Virginia are:
Utility Billing jobs near you
Infographic showing various Utility Billing job openings in Virginia as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, and 3% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $47,521 per year, or $22.8 per hour.

Office Administrator Utility Billing

Isle of Wight County

Isle Of Wight, VA • On-site

$49K - $66K/yr

Full-time

Posted 27 days ago

Job description

Description The Office Administrator performs supervisory, administrative, and resource work in support of the Utility Billing Division. The incumbent's work involves supervising all administrative staff, creating, managing, and carrying out all office accounting functions. Examples of Duties Ensure all aspects of the Utility customer Service/billing department daily functions are carried out in a professional and timely matter.

Post payment batches to General Ledger Ensure each payment transaction is correct and has been posted to the General Ledger correctly. Ensure each cash, check, and credit card transaction has been posted in the General fund bank account. Ensure all NSF transactions are reversed from the Utility account and ensure proper notification to citizens of such transactions via letter and certified mail.

Utilizes the Virginia Debit Set off program to ensure proper collection of outstanding utility charges. Ensure all return mail has been scanned to utility account and research forwarding address. If no forwarding address is available, ensure that transactions that affect cash IE.

refund checks are voided. Monitor supplies for office. Ensure invoices are submitted and are within the yearly budget.

Maintains current policy and procedures; updates these procedures as needed to ensure adequate resources for employees. Observes all approved safety and health policies and procedures pertaining to an employee's work activities and performs all work tasks in a safe and healthy manner in accordance with County policy. Performs other assigned duties.

PHYSICAL DEMANDS: Sedentary work: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Requires the use of fingers, grasping, handling, hearing, kneeling, lifting, mental acuity, reaching, repetitive motion, speaking, talking, visual acuity, and walking. Required Qualifications High School Diploma or equivalent; Three (3) years of related work experience; Or equivalent training, education, and/or experience.

Supplemental Information Please Note: All County employees may be required to report to serve our customers during emergency conditions. While some will perform their regular duties, others may be assigned to report at a different time and location and to perform different duties from their regular jobs. Employees will either be deemed essential personnel and provide services that must continue regardless of or pursuant to a state of emergency or will be deemed nonessential personnel that will be required to report to work in an emergency if they receive an assignment to shelter duty or other duty.

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