... support, manage, and enhance the applications in their designated areas. This role is seen as an ... Domain area expertise including applications and infrastructure Experience in Utility Billing 3 to ...
... support, manage, and enhance the applications in their designated areas. This role is seen as an ... Domain area expertise including applications and infrastructure Experience in Utility Billing 3 to ...
... Utility/Billing) within the Utilities industry to join our client, OnSite , to report to their ... Input and manage meter readings and create follow-up orders as needed * Enter employee timesheet ...
... Utility/Billing) within the Utilities industry to join our client, OnSite , to report to their ... Input and manage meter readings and create follow-up orders as needed * Enter employee timesheet ...
Facilitate utility billing collections and resident account follow-up. * Assist with the ... Follows instructions and responds to management's direction. Accepts constructive criticism and ...
Facilitate utility billing collections and resident account follow-up. * Assist with the ... Follows instructions and responds to management's direction. Accepts constructive criticism and ...
AR Auditing And Collections Assistant Manager The AR Auditing and Collections Assistant Manager ... This role is responsible for assisting with resident account audits, reviewing utility billing and ...
AR Auditing And Collections Assistant Manager The AR Auditing and Collections Assistant Manager ... This role is responsible for assisting with resident account audits, reviewing utility billing and ...
AR Auditing And Collections Assistant Manager The AR Auditing and Collections Assistant Manager ... This role is responsible for assisting with resident account audits, reviewing utility billing and ...
AR Auditing And Collections Assistant Manager The AR Auditing and Collections Assistant Manager ... This role is responsible for assisting with resident account audits, reviewing utility billing and ...
Customer Service Supervisor
Hesperia, CA · On-site
$7.6K - $9.2K/mo
Join the City of Hesperia's Utility Billing Division as an Customer Service Supervisor and be part of a team driven by service, integrity, innovation, and efficiency. Help us create a safe, thriving ...
Customer Service Supervisor
Hesperia, CA · On-site
$7.6K - $9.2K/mo
Join the City of Hesperia's Utility Billing Division as an Customer Service Supervisor and be part of a team driven by service, integrity, innovation, and efficiency. Help us create a safe, thriving ...
Energy Analyst (6347C), Facilities Services - #87763
Berkeley, CA · On-site
$58K - $78K/yr
Responsibilities Utility Billing & Data Management - 30% * Perform intake, review, data entry, and processing of utility invoices (e.g., electric, gas, water, steam) for approval and payment, and ...
Energy Analyst (6347C), Facilities Services - #87763
Berkeley, CA · On-site
$58K - $78K/yr
Responsibilities Utility Billing & Data Management - 30% * Perform intake, review, data entry, and processing of utility invoices (e.g., electric, gas, water, steam) for approval and payment, and ...
Customer Service Supervisor
Hesperia, CA · On-site
$7.6K - $9.2K/mo
Management Services Division: Utility Billing Opening Date: 08/05/2026 Closing Date: 8/28/2026 4:30 PM Pacific Description Help shape Hesperia, where rural charm meets opportunity! Join the City of ...
Customer Service Supervisor
Hesperia, CA · On-site
$7.6K - $9.2K/mo
Management Services Division: Utility Billing Opening Date: 08/05/2026 Closing Date: 8/28/2026 4:30 PM Pacific Description Help shape Hesperia, where rural charm meets opportunity! Join the City of ...
SAP IS-U/ FICA Expert
San Francisco, CA · On-site
... utility billing, customer service, and finance operations. This position plays a key role in ... Manage payment processing activities, including payment lots, payment runs, and bank ...
Quick apply
SAP IS-U/ FICA Expert
San Francisco, CA · On-site
... utility billing, customer service, and finance operations. This position plays a key role in ... Manage payment processing activities, including payment lots, payment runs, and bank ...
Project Manager
Lincoln, CA · On-site
... o Utility Billing o Business License o Budget o Payroll o Purchasing o Human Resources o Document Management o Fixed Assets Experience with managing projects with limited resources and creative ways ...
Project Manager
Lincoln, CA · On-site
... o Utility Billing o Business License o Budget o Payroll o Purchasing o Human Resources o Document Management o Fixed Assets Experience with managing projects with limited resources and creative ways ...
Accounting Clerk
CA · On-site
$59K - $72K/yr
... utility billing, and/or business licensing, in addition to balancing and maintaining manual and computerized accounting and financial records. Examples of Essential Job Functions Management reserves ...
Accounting Clerk
CA · On-site
$59K - $72K/yr
... utility billing, and/or business licensing, in addition to balancing and maintaining manual and computerized accounting and financial records. Examples of Essential Job Functions Management reserves ...
Accounting Clerk
$59K - $72K/yr
... utility billing, and/or business licensing, in addition to balancing and maintaining manual and computerized accounting and financial records. Examples of Essential Job Functions Management reserves ...
Accounting Clerk
$59K - $72K/yr
... utility billing, and/or business licensing, in addition to balancing and maintaining manual and computerized accounting and financial records. Examples of Essential Job Functions Management reserves ...
Billing Coordinator
Santa Ana, CA · On-site
$27 - $30/hr
... utilities billing environments). * Netsuite experience is preferred. * Working knowledge of Excel ... of management. * Demonstrated ability to work independently, take initiative, and follow tasks ...
Billing Coordinator
Santa Ana, CA · On-site
$27 - $30/hr
... utilities billing environments). * Netsuite experience is preferred. * Working knowledge of Excel ... of management. * Demonstrated ability to work independently, take initiative, and follow tasks ...
Billing Coordinator
$27 - $30/hr
... utilities billing environments). * Netsuite experience is preferred. * Working knowledge of Excel ... of management. * Demonstrated ability to work independently, take initiative, and follow tasks ...
Billing Coordinator
$27 - $30/hr
... utilities billing environments). * Netsuite experience is preferred. * Working knowledge of Excel ... of management. * Demonstrated ability to work independently, take initiative, and follow tasks ...
Billing Coordinator
Santa Ana, CA · On-site
$27 - $30/hr
... utilities billing environments). * Netsuite experience is preferred. * Working knowledge of Excel ... of management. * Demonstrated ability to work independently, take initiative, and follow tasks ...
Quick apply
Billing Coordinator
Santa Ana, CA · On-site
$27 - $30/hr
... utilities billing environments). * Netsuite experience is preferred. * Working knowledge of Excel ... of management. * Demonstrated ability to work independently, take initiative, and follow tasks ...
Transformation Program Manager
San Francisco, CA · On-site
$120K - $150K/yr
Must Have Technical/Functional Skills • Expertise in managing large transformation programs preferably involving SAP • Domain experience in Utilities especially utility Billing • Must have ...
Transformation Program Manager
San Francisco, CA · On-site
$120K - $150K/yr
Must Have Technical/Functional Skills • Expertise in managing large transformation programs preferably involving SAP • Domain experience in Utilities especially utility Billing • Must have ...
... Management solutions for electric, gas, and water utilities. The role requires deep expertise in ... VEE (Validation, Estimation & Editing), billing determinants, interval data management ...
... Management solutions for electric, gas, and water utilities. The role requires deep expertise in ... VEE (Validation, Estimation & Editing), billing determinants, interval data management ...
Customer Service Representative I or II
Lathrop, CA · On-site
$63K - $91K/yr
Performs customer service as it relates to the City's Utility services, including billing issues ... management and staff and the public. Supervision Received/Exercised: Customer Service ...
Customer Service Representative I or II
Lathrop, CA · On-site
$63K - $91K/yr
Performs customer service as it relates to the City's Utility services, including billing issues ... management and staff and the public. Supervision Received/Exercised: Customer Service ...
Customer Service Representative I or II
Lathrop, CA · On-site
$63K - $91K/yr
Performs customer service as it relates to the City's Utility services, including billing issues ... management and staff and the public. Supervision Received/Exercised: Customer Service ...
Customer Service Representative I or II
Lathrop, CA · On-site
$63K - $91K/yr
Performs customer service as it relates to the City's Utility services, including billing issues ... management and staff and the public. Supervision Received/Exercised: Customer Service ...
... utility billing functions * Diversified experience with customer and accounting information systems, particularly Oracle Customer Cloud Service and JD Edwards Enterprise One
... utility billing functions * Diversified experience with customer and accounting information systems, particularly Oracle Customer Cloud Service and JD Edwards Enterprise One
Utility Billing Manager information
What does a utility billing manager do?
A Utility Billing Manager oversees the billing operations for utilities such as water, electricity, or gas. They are responsible for ensuring accurate and timely billing, managing customer accounts, supervising billing staff, and resolving billing discrepancies or customer complaints. Additionally, they may implement new billing systems, ensure compliance with regulations, and prepare financial reports related to utility billing activities.
What are the key skills and qualifications needed to thrive as a utility billing manager, and why are they important?
To thrive as a Utility Billing Manager, you need expertise in utility billing processes, financial management, and a solid understanding of accounting principles, typically supported by a bachelor's degree in business, accounting, or a related field. Familiarity with billing software, customer information systems (CIS), and regulatory compliance tools is crucial. Strong organizational skills, attention to detail, and effective communication are essential soft skills for managing teams and addressing customer concerns. These competencies ensure accurate billing, regulatory compliance, and high-quality customer service in utility operations.
What are some common challenges faced by utility billing managers, and how can they be addressed?
Utility Billing Managers often encounter challenges such as managing complex billing systems, ensuring data accuracy, and handling customer inquiries regarding discrepancies. Staying updated with regulatory changes and integrating new technologies can also present difficulties. These challenges can be addressed by implementing robust quality control procedures, providing ongoing team training, and maintaining clear communication with IT and customer service departments. Proactively addressing these areas helps ensure smooth operations and high customer satisfaction.
What is the difference between Utility Billing Manager vs Utility Customer Service Representative?
| Aspect | Utility Billing Manager | Utility Customer Service Representative |
|---|---|---|
| Credentials | Relevant experience in billing, accounting, or finance; sometimes certifications in utility management | Customer service training; basic knowledge of billing systems |
| Work Environment | Office setting, overseeing billing operations and staff | Customer service centers, assisting customers with billing inquiries |
| Employer & Industry Usage | Utility companies, municipal agencies | Utility companies, customer service departments |
| Search & Comparison Intent | Understanding managerial roles, billing processes, or career progression | Customer support, billing questions, or entry-level roles |
The Utility Billing Manager typically oversees billing operations, manages staff, and ensures accurate invoicing within utility companies. In contrast, a Utility Customer Service Representative focuses on assisting customers directly with billing inquiries and account issues. While both roles involve billing, the manager has a broader supervisory and administrative focus, whereas the representative handles customer interactions.
What are the most commonly searched types of Utility Billing jobs in California?
The most popular types of Utility Billing jobs in California are:
What are popular job titles related to Utility Billing Manager jobs in California?
For Utility Billing Manager jobs in California, the most frequently searched job titles are:
What job categories do people searching Utility Billing Manager jobs in California look for?
The top searched job categories for Utility Billing Manager jobs in California are:
What cities in California are hiring for Utility Billing Manager jobs?
Cities in California with the most Utility Billing Manager job openings:
APPLICATIONS SYSTEMS ANALYST - with UTILITY BILLING
Santa Clara, CA
Sonsoft Inc •
IT Services • 51 - 200 employees51 - 200 employees
$56K - $75K/yr
Contractor
Re-posted 15 days ago
Job description
Company Description
SonSoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. SonSoft Inc is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.
Job Description
LOCATION: SANTA CLARA, CA
LENGTH: 1 YEAR PLUS
JOB ID: 1912185509
The Application Analyst I is primarily responsible for providing subject matter expertise to support, manage, and enhance the applications in their designated areas.
This role is seen as an entry level role in terms of experience and depth of domain expertise but is capable of working under the direction of leadership in the support of critical applications in Utility Billing.
Database SQL scripting skills - being able to write select statements.
Scripting - automating file transfers.
Technical troubleshooting
Knowledge of web technologies
Bachelor's degree or higher in CS, CIS, MIS or equivalent.
Domain area expertise including applications and infrastructure
Experience in Utility Billing
3 to 5 years' experience working as an application analyst
Additional Information
NOTE : ONLY GCEAD , GC AND CITIZEN
About Sonsoft
Sourced by ZipRecruiter
Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Alpharetta, GA, US
Year founded
2007