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Utility Billing Supervisor Jobs (NOW HIRING)

Village of Los Lunas

Utility Billing Clerk

Los Lunas, NM · On-site

$37.88K - $47.36K/yr

Reporting to the Utility Billing Supervisor, the Utility Billing Clerk/Cashier is responsible for handling payments, addressing customer concerns, and supporting the daily operations of the Utility ...

Riverton City

Utility Billing Clerk

Riverton, UT · On-site

$19.83 - $31.59/hr

Under the direction of the Utility Billing Supervisor, assists with billing and collections, account maintenance/set-up, new meter requests, scanning, and customer inquiries related to all utility ...

Riverton City

Utility Billing Clerk

Riverton, UT

$19.83 - $31.59/hr

Under the direction of the Utility Billing Supervisor, assists with billing and collections, account maintenance/set-up, new meter requests, scanning, and customer inquiries related to all utility ...

Riverton City

Utility Billing Clerk

Riverton, UT · On-site

$19.83 - $31.59/hr

Under the direction of the Utility Billing Supervisor, assists with billing and collections, account maintenance/set-up, new meter requests, scanning, and customer inquiries related to all utility ...

City of Walla Walla

$28.73 - $36.68/hr

Description NATURE OF POSITION Assist the Customer Service Supervisor with scheduling, planning ... Serve as an in-house expert for utility billing system and processes. Provide guidance on daily ...

City of Pierre

UTILITY BILLING TECHNICIAN

Pierre, SD · On-site

$18 - $24.75/hr

This position performs the utility billing functions as well as playing a key role in customer ... SUPERVISORY CONTROLS The Finance Officer assigns work in terms of general instructions. The ...

City of Pierre

UTILITY BILLING TECHNICIAN

Pierre, SD · On-site

$18 - $24.75/hr

This position performs the utility billing functions as well as playing a key role in customer ... SUPERVISORY CONTROLS The Finance Officer assigns work in terms of general instructions. The ...

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Utility Billing Supervisor information

See salary details

$38K

$75.5K

$123K

How much do utility billing supervisor jobs pay per year?

As of May 29, 2026, the average yearly pay for utility billing supervisor in the United States is $75,505.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,500.00 and $85,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Utility Billing Supervisor, and why are they important?

To thrive as a Utility Billing Supervisor, you need expertise in utility billing processes, strong analytical skills, and experience with accounting or finance, often supported by a relevant degree or equivalent experience. Familiarity with utility billing software (such as Munis or Tyler), spreadsheet tools, and data management systems is typically required. Outstanding leadership, attention to detail, and effective communication help manage teams and resolve customer inquiries efficiently. These skills ensure accurate billing, regulatory compliance, and high-quality service for both the utility organization and its customers.

What are some common challenges faced by Utility Billing Supervisors, and how are they typically addressed?

Utility Billing Supervisors often encounter challenges such as handling billing discrepancies, managing high volumes of customer inquiries, and ensuring timely and accurate billing cycles. Addressing these issues requires strong organizational skills, attention to detail, and effective communication with both team members and customers. Supervisors typically implement robust quality control processes, provide ongoing staff training, and utilize billing software to streamline operations and reduce errors. Collaborating closely with IT, finance, and customer service teams is also essential to resolve issues efficiently and maintain customer satisfaction.

What does a Utility Billing Supervisor do?

A Utility Billing Supervisor oversees the billing processes for utility services such as water, electricity, or gas. They manage a team responsible for preparing and distributing customer bills, handling account inquiries, and ensuring accurate meter readings and data entry. Additionally, they monitor compliance with regulations, resolve billing disputes, and implement improvements to billing procedures. The role also involves training staff, generating reports, and collaborating with other departments to ensure customer satisfaction.

What is the difference between Utility Billing Supervisor vs Utility Clerk?

AspectUtility Billing SupervisorUtility Clerk
CredentialsHigh school diploma; experience in billing or utility operationsHigh school diploma or equivalent; basic clerical skills
Work EnvironmentSupervisory role overseeing billing staff and processesAdministrative role handling customer accounts and data entry
Employer & Industry UsageMunicipalities, utility companies, government agenciesUtility departments, customer service centers
Common Search & ComparisonUtility Billing Supervisor vs Utility Clerk

The Utility Billing Supervisor oversees billing operations, manages staff, and ensures accurate invoicing, while the Utility Clerk handles day-to-day customer account processing and data entry. Both roles are essential in utility services but differ mainly in responsibility level and scope of supervision.

More about Utility Billing Supervisor jobs
Who are the top companies hiring for Utility Billing Supervisor jobs? The top employers for Utility Billing Supervisor jobs are:
What states have the most Utility Billing Supervisor jobs? States with the most job openings for Utility Billing Supervisor jobs include:
What job categories do people searching Utility Billing Supervisor jobs look for? The top searched job categories for Utility Billing Supervisor jobs are:
Utility Billing Supervisor jobs near you
Infographic showing various Utility Billing Supervisor job openings in the United States as of May 2026, with employment types broken down into 36% Full Time, 63% Part Time, and 1% Contract. Highlights an 92% Physical, 4% Hybrid, and 4% Remote job distribution, with an average salary of $75,505 per year, or $36.3 per hour.

Utility Billing Supervisor (Intradepartmental)

City of Thibodaux

Thibodaux, LA • On-site

$21.97 - $28.56/hr

Full-time

Posted 8 days ago

Job description

Eligibility: The Utility Billing Supervisor position is open exclusively to current employees of the City of Thibodaux's Finance Department. Application Deadline: Eligible Finance Department employees may submit applications until Friday, June 5, 2026, at 12:00 p.m. (noon). Late applications will not be accepted.
The purpose of this position is to supervise the utility billing office, maintain utility accounts, perform regular billings, and prepare budget and audit information. This is accomplished by overseeing and reviewing utility data; ensuring that all utility records are kept up properly; supervising utility projects; following schedules; submitting work request slips; processing work orders; handling customer complaints and resolving issues; making account adjustments;
perform utility billings and post penalties; writing off accounts; keeping up-to-date with billing
guidelines and policies; and submitting reports and statistics; set up, maintain, and/or remove
ACH bank drafts on utility accounts and bank site Other duties include assisting other
employees; communicating schedules; ensuring staff maintains computers and other equipment;
reviewing employee time sheets; submits department payroll and other reports; maintains backup
tapes; printing tax bills and labels; and providing information to departments and the public.
Please click here for Job Description: Utility Billing Supervisor
Job Requirements:
Education:
Work requires knowledge necessary to understand basic operational,
technical, or office processes. Level of knowledge equivalent to four years of
high school or equivalency.
Minimum Experience:
Under and including one year. One year more of experience is preferred.
Other requirements:
Include a valid driver's license and able to pass a civil service test.
City of Thibodaux:
Only qualified applicants will be contacted by email with the date, time and location of the civil service testing. Please monitor your inbox and spam for a response from the City of Thibodaux to qualified applicants.

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