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Utility Billing Specialist Jobs (NOW HIRING)

The Scion Group

Utility Billing Analyst

Chicago, IL · On-site

$49K - $65K/yr

This Utility Billing Specialist will complete monthly resident utility billing while providing customer service support for utility inquiries as well as serve as liaison between communities and our ...

City of Leesburg

Utility Billing Specialist II

Leesburg, FL · On-site

$22.87 - $33.48/hr

Oversees Utility Billing Specialist I in reviewing of exception and calculation reports for accuracy; The employee collects data, forms, and other information to support combined utility services ...

The Scion Group

Utility Billing Analyst

Chicago, IL · On-site

$55K - $65K/yr

This Utility Billing Specialist will complete monthly resident utility billing while providing customer service support for utility inquiries as well as serve as liaison between communities and our ...

Robert Half

Billing Specialist

Rancho Murieta, CA · On-site

$33 - $37/hr

We are looking for a Billing Specialist to join a contract assignment supporting utility billing operations in California. This onsite contract position is ideal for someone who can combine accurate ...

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Utility Billing Specialist information

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How much do utility billing specialist jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for utility billing specialist in the United States is $22.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $25.00 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of a utility billing specialist?

Utility Billing Specialists are responsible for generating and sending utility bills, processing payments, and resolving billing discrepancies for residential or commercial customers. Their day-to-day tasks often include data entry, verifying usage data, managing account records, and responding to customer inquiries about charges or service interruptions. They may also coordinate with other departments, such as customer service or accounting, to resolve complex billing issues. This role usually involves a mix of independent work and collaboration within a team environment to ensure accurate and timely billing cycles.

What is a utility billing specialist?

A Utility Billing Specialist is responsible for managing and processing utility billing for customers, ensuring accuracy in charges, payments, and account maintenance. They handle customer inquiries, resolve billing discrepancies, and generate invoices based on usage data. Additionally, they work with utility providers, maintain records, and may assist with collections or payment arrangements. Strong attention to detail, customer service skills, and familiarity with billing software are essential for this role.

What are the key skills and qualifications needed to thrive as a utility billing specialist?

To thrive as a Utility Billing Specialist, you need strong attention to detail, mathematical proficiency, and familiarity with accounting or finance principles, often supported by a high school diploma or associate degree. Experience with billing software, spreadsheets, and customer management systems is typically required, and some employers may value industry-related certifications. Excellent communication, problem-solving skills, and customer service orientation distinguish top performers in this role. These skills ensure accurate billing, prompt issue resolution, and positive interactions with customers and internal teams in a service-oriented environment.

More about Utility Billing Specialist jobs
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Utility Billing Specialist jobs near you
Infographic showing various Utility Billing Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $47,241 per year, or $22.7 per hour.

Utility Billing Specialist

City of Hallandale Beach

Hallandale, FL

$44K - $74K/yr

Full-time

Posted 28 days ago

Job description

WORK OBJECTIVE Performs lead worker, technical, and analytical work coordinating the department's customer service and utilities operations for water, sanitation, sewer, stormwater and parking meter services. Primary service areas include water meter and sanitation accounts maintenance, accurate and timely billing operations, permit verifications for new installations and demolitions, parking revenue management and liens processing. Work is performed under limited supervision with considerable latitude for the use of initiative and independent judgment.

To view full job description, please click on the job title: Utility Billing Specialist MINIMUM QUALIFICATIONS High school diploma or GED; supplemented by three or more years directly related and progressively responsible experience in utility billing and customer service functions; or an equivalent combination of education, certification, training and/or experience. Must have National Incident Management System (NIMS) certification (level to be determined by job classification requirements) or obtain within one year of employment. In addition to meeting the minimum qualifications listed above, an individual must be able to perform each of the established essential functions in order to perform this job successfully.

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