ZipRecruiter

Log In

1

Utility Billing Supervisor Jobs (NOW HIRING)

City of Maryville, MO

Utility Billing Clerk

Maryville, MO · On-site

$21.88 - $29.62/hr

Calculates and prints monthly utility and final bills. * Prints a monthly billing register to ... Responds to requests by immediate supervisor in an accurate, professional, complete, and timely ...

City of Maryville (MO)

Utility Billing Clerk

Maryville, MO · On-site

$21.88 - $29.62/hr

Calculates and prints monthly utility and final bills. Prints a monthly billing register to create ... Responds to requests by immediate supervisor in an accurate, professional, complete, and timely ...

Benderson

Billing Analyst

Buffalo, NY · On-site

$23 - $27/hr

Analyze and apply appropriate utility billings (Sub-metered & direct charge back), liability & fire ... May assist Real Estate Tax Billing Supervisor in preparation of tax bills. * Communicate with lease ...

City of Oxnard

Billing and Licensing Supervisor

Oxnard, CA · On-site +1

$90K - $148K/yr

The City of Oxnard's Billing and Licensing Division is seeking a Billing and Licensing Supervisor ... Provide program oversight and supervision to the Business Licensing Sub-division and Utility ...

City of Starkville

Manager - Billing

Starkville, MS · On-site

Minimum of 3 years of experience in utility billing or a similar field, with at least 2 years in a supervisory or managerial role. * Experience with utility billing software. * Solid understanding of ...

Rockdale County, Georgia

Billing Specialist

Conyers, GA · On-site

$20.65/hr

Work is reviewed by the Billing Supervisor for compliance with policies and procedures, accuracy ... Contact utility maintenance personnel and customers via telephone when obtaining information to ...

next page

Showing results 1-20

All JobsUtility Billing Supervisor Jobs

Utility Billing Supervisor information

See salary details

$38K

$75.5K

$123K

How much do utility billing supervisor jobs pay per year?

As of Jul 11, 2026, the average yearly pay for utility billing supervisor in the United States is $75,505.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,500.00 and $85,000.00 per year, depending on experience, location, and employer.

What does a Utility Billing Supervisor do?

A Utility Billing Supervisor oversees the billing processes for utility services such as water, electricity, or gas. They manage a team responsible for preparing and distributing customer bills, handling account inquiries, and ensuring accurate meter readings and data entry. Additionally, they monitor compliance with regulations, resolve billing disputes, and implement improvements to billing procedures. The role also involves training staff, generating reports, and collaborating with other departments to ensure customer satisfaction.

What is the difference between Utility Billing Supervisor vs Utility Clerk?

AspectUtility Billing SupervisorUtility Clerk
CredentialsHigh school diploma; experience in billing or utility operationsHigh school diploma or equivalent; basic clerical skills
Work EnvironmentSupervisory role overseeing billing staff and processesAdministrative role handling customer accounts and data entry
Employer & Industry UsageMunicipalities, utility companies, government agenciesUtility departments, customer service centers
Common Search & ComparisonUtility Billing Supervisor vs Utility Clerk

The Utility Billing Supervisor oversees billing operations, manages staff, and ensures accurate invoicing, while the Utility Clerk handles day-to-day customer account processing and data entry. Both roles are essential in utility services but differ mainly in responsibility level and scope of supervision.

What are some common challenges faced by Utility Billing Supervisors, and how are they typically addressed?

Utility Billing Supervisors often encounter challenges such as handling billing discrepancies, managing high volumes of customer inquiries, and ensuring timely and accurate billing cycles. Addressing these issues requires strong organizational skills, attention to detail, and effective communication with both team members and customers. Supervisors typically implement robust quality control processes, provide ongoing staff training, and utilize billing software to streamline operations and reduce errors. Collaborating closely with IT, finance, and customer service teams is also essential to resolve issues efficiently and maintain customer satisfaction.

What are the key skills and qualifications needed to thrive as a Utility Billing Supervisor, and why are they important?

To thrive as a Utility Billing Supervisor, you need expertise in utility billing processes, strong analytical skills, and experience with accounting or finance, often supported by a relevant degree or equivalent experience. Familiarity with utility billing software (such as Munis or Tyler), spreadsheet tools, and data management systems is typically required. Outstanding leadership, attention to detail, and effective communication help manage teams and resolve customer inquiries efficiently. These skills ensure accurate billing, regulatory compliance, and high-quality service for both the utility organization and its customers.
More about Utility Billing Supervisor jobs
Who are the top companies hiring for Utility Billing Supervisor jobs? The top employers for Utility Billing Supervisor jobs are:
What states have the most Utility Billing Supervisor jobs? States with the most job openings for Utility Billing Supervisor jobs include:
What job categories do people searching Utility Billing Supervisor jobs look for? The top searched job categories for Utility Billing Supervisor jobs are:
Utility Billing Supervisor jobs near you
Infographic showing various Utility Billing Supervisor job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 85% Full Time, 11% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $75,505 per year, or $36.3 per hour.
Utility Billing Customer Service Technician

Utility Billing Customer Service Technician

City of LA Marque

La Marque, TX • On-site

$15.50 - $20.25/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Job Title

Responsible for providing efficient and courteous customer service to citizens/customers by performing clerical duties of a routine to moderately complex nature for the preparation and maintenance of City utility billing records and other office support functions; performs related work as required. Incumbent must be able to perform duties per detailed instructions with adherence to prescribed standards and procedures. Work involves receiving, balancing, and depositing cash and checks; ensuring the currency and accuracy of accounts, selling refuse bags and filing records. Reports to Utility Billing/Sanitation Manager.

Examples Of Duties

Performs general bookkeeping and accounting tasks as necessary to maintain utility accounts including but not limited to collecting, receipting, and posting payment to appropriate accounts; balancing cash transactions/drawer and all other duties as assigned by supervisor • Assist customers in problem resolution regarding service and billing; responds to customers' requests, concerns, and/or complaints • Monitors delinquent accounts for disconnection/reconnection of service; processes approved billing adjustments and initiating and completing all necessary work orders for utility accounts; • Communicates information regarding complaints, high utility invoices, etc. to Supervisor, and/or field personnel, as appropriate to assure proper resolution; • Performs general clerical duties as required, including but not limited to answering telephone, communicating via two-way radio, generating reports and correspondences, copying, scanning and filing documents, preparing mail and night-drop, maintaining logs, shredding, etc. • Processes "new service" and "final" applications per establish policies, processes, and procedures; • Summarizes data in preparation of standardized reports, and maintains filing system; • Serves as back up for Utility Billing Analyst as needed; • Performs other duties as assigned.

Typical Qualifications

• High School Diploma or GED, including or supplemented by coursed in business practices, customer service, and/or secretarial practices. • 6-12 months experience in cash handling, problem analytical skills, and/or customer service; alternately, • An equivalent combination of training and experience, which provides the required knowledge, skills, and abilities. • Bi-lingual preferred but not required.

Apply