ZipRecruiter

Log In

1

Utility Billing Supervisor Jobs (NOW HIRING)

City of Hesperia

Customer Service Supervisor

Hesperia, CA · On-site

$7.6K - $9.2K/mo

Join the City of Hesperia's Utility Billing Division as an Customer Service Supervisor and be part of a team driven by service, integrity, innovation, and efficiency. Help us create a safe, thriving ...

City of Bentonville

Customer Billing Rep I

Bentonville, AR · On-site

$14.50 - $18.75/hr

... the public, supervisors, and co-workers are essential elements of this position.) Other duties may be assigned. Participates in the monthly preparation of combined service utility bills for ...

previous page

Showing results 41-60

All JobsFinance and Insurance JobsAccounting JobsAccounting Manager JobsUtility Billing Supervisor Jobs

Utility Billing Supervisor information

See salary details

$38K

$75.5K

$123K

How much do utility billing supervisor jobs pay per year?

As of Aug 21, 2026, the average yearly pay for utility billing supervisor in the United States is $75,505.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,500.00 and $85,000.00 per year, depending on experience, location, and employer.

What does a utility billing supervisor do?

A Utility Billing Supervisor oversees the billing processes for utility services such as water, electricity, or gas. They manage a team responsible for preparing and distributing customer bills, handling account inquiries, and ensuring accurate meter readings and data entry. Additionally, they monitor compliance with regulations, resolve billing disputes, and implement improvements to billing procedures. The role also involves training staff, generating reports, and collaborating with other departments to ensure customer satisfaction.

What are some common challenges faced by utility billing supervisors, and how are they typically addressed?

Utility Billing Supervisors often encounter challenges such as handling billing discrepancies, managing high volumes of customer inquiries, and ensuring timely and accurate billing cycles. Addressing these issues requires strong organizational skills, attention to detail, and effective communication with both team members and customers. Supervisors typically implement robust quality control processes, provide ongoing staff training, and utilize billing software to streamline operations and reduce errors. Collaborating closely with IT, finance, and customer service teams is also essential to resolve issues efficiently and maintain customer satisfaction.

What are the key skills and qualifications needed to thrive as a utility billing supervisor, and why are they important?

To thrive as a Utility Billing Supervisor, you need expertise in utility billing processes, strong analytical skills, and experience with accounting or finance, often supported by a relevant degree or equivalent experience. Familiarity with utility billing software (such as Munis or Tyler), spreadsheet tools, and data management systems is typically required. Outstanding leadership, attention to detail, and effective communication help manage teams and resolve customer inquiries efficiently. These skills ensure accurate billing, regulatory compliance, and high-quality service for both the utility organization and its customers.

What is the difference between Utility Billing Supervisor vs Utility Clerk?

AspectUtility Billing SupervisorUtility Clerk
CredentialsHigh school diploma; experience in billing or utility operationsHigh school diploma or equivalent; basic clerical skills
Work EnvironmentSupervisory role overseeing billing staff and processesAdministrative role handling customer accounts and data entry
Employer & Industry UsageMunicipalities, utility companies, government agenciesUtility departments, customer service centers
Common Search & ComparisonUtility Billing Supervisor vs Utility Clerk

The Utility Billing Supervisor oversees billing operations, manages staff, and ensures accurate invoicing, while the Utility Clerk handles day-to-day customer account processing and data entry. Both roles are essential in utility services but differ mainly in responsibility level and scope of supervision.

More about Utility Billing Supervisor jobs

Who are the top companies hiring for Utility Billing Supervisor jobs?

The top employers for Utility Billing Supervisor jobs are:

What states have the most Utility Billing Supervisor jobs?

States with the most job openings for Utility Billing Supervisor jobs include:

What job categories do people searching Utility Billing Supervisor jobs look for?

The top searched job categories for Utility Billing Supervisor jobs are:

Utility Billing Supervisor jobs near you
Infographic showing various Utility Billing Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $75,505 per year, or $36.3 per hour.

Billing Services Representative

City of New Bern, NC

New Bern, NC • On-site

$13.50 - $17.50/hr

Other

Re-posted 2 days ago

Job description

Job Posting

Performs skilled work involving the billing for City utility services; does related work as required. Work is performed under the regular supervision of the Billing Services Supervisor.

Performs skilled duties in support of department billing functions. Successful performance facilitates and promotes accurate and timely utility billing. (The following tasks are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.)

  • Downloads AMI meter readings from AMI software program(s) and uploads to CIS software.
  • Analyzes meter readings for accuracy and completeness; checks for high, low, zero, negative, missing, etc. reads.
  • Processes rereads and closes out service orders.
  • Processes Start/Stop service orders; checks for accuracy and completeness.
  • Process inspection releases and dispatches to service crews.
  • Processes utility bill archiving.
  • Prepares and processes account adjustments using Microsoft Excel program.
  • Utilizes a variety of software programs; Microsoft Office, AMI, CIS, Mobile 311, GIS, etc.
  • Maintains on-call status during hurricanes, ice storms and other emergencies as required.
  • Performs related tasks as required.

General knowledge of utility billing terminology, methods, procedures, and equipment; general knowledge of standard office procedures, practices and equipment; ability to understand and follow oral and written directions; ability to perform mathematical computations with speed and accuracy; skill in the use of a variety of data entry and office equipment and some typing ability; ability to establish and maintain effective working relationships with associates, customers and the general public.

Education and Experience Any combination of education and experience equivalent to graduation from high school; major coursework in business or related field at an accredited community college; Associates degree preferred; some experience in billing data entry work and computers. Proficiency in Microsoft Excel preferred. Special Requirements Possession of an appropriate driver's license valid in the State of North Carolina. CRIMINAL BACKGROUND CHECKS ARE REQUIRED ON ALL FINAL INTERNAL AND EXTERNAL CANDIDATES APPLYING FOR THIS POSITION WITH THE CITY OF NEW BERN. THE CITY OF NEW BERN IS AN EQUAL OPPORTUNITY EMPLOYER.

Apply