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Utility Billing Manager Jobs in Michigan (NOW HIRING)

Rehmann

Billing Specialist (Client Opening)

Kalkaska, MI · On-site

$17.50 - $23.75/hr

Process weekly billing for utility and storm-related work. * Verify billing information, including ... Excellent organizational and time management skills. * Ability to prioritize tasks and meet ...

Rehmann

Billing Specialist (Client Opening)

Kalkaska, MI · On-site

$17.50 - $23.75/hr

Process weekly billing for utility and storm-related work. * Verify billing information, including ... Excellent organizational and time management skills. * Ability to prioritize tasks and meet ...

Rehmann

Billing Specialist (Client Opening)

Kalkaska, MI

$17.50 - $23.75/hr

Process weekly billing for utility and storm-related work. * Verify billing information, including ... Excellent organizational and time management skills. * Ability to prioritize tasks and meet ...

LR Management

Regional Property Manager

Detroit, MI · On-site

$77K - $103K/yr

LR Management is looking for a dependable and hard-working individual with previous apartment ... Overseeing RUBS (Ratio Utility Billing System) to ensure correct billing to tenants * Monitoring AR ...

LR Management

Regional Property Manager

Detroit, MI · On-site

$77K - $103K/yr

LR Management is looking for a dependable and hard-working individual with previous apartment ... Overseeing RUBS (Ratio Utility Billing System) to ensure correct billing to tenants * Monitoring AR ...

LR Management

Regional Property Manager

Detroit, MI

$77K - $103K/yr

LR Management is looking for a dependable and hard-working individual with previous apartment ... Overseeing RUBS (Ratio Utility Billing System) to ensure correct billing to tenants * Monitoring AR ...

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All JobsUtility Billing JobsUtility Billing Manager JobsUtility Billing Manager Jobs in Michigan

Utility Billing Manager information

What does a utility billing manager do?

A Utility Billing Manager oversees the billing operations for utilities such as water, electricity, or gas. They are responsible for ensuring accurate and timely billing, managing customer accounts, supervising billing staff, and resolving billing discrepancies or customer complaints. Additionally, they may implement new billing systems, ensure compliance with regulations, and prepare financial reports related to utility billing activities.

What are some common challenges faced by utility billing managers, and how can they be addressed?

Utility Billing Managers often encounter challenges such as managing complex billing systems, ensuring data accuracy, and handling customer inquiries regarding discrepancies. Staying updated with regulatory changes and integrating new technologies can also present difficulties. These challenges can be addressed by implementing robust quality control procedures, providing ongoing team training, and maintaining clear communication with IT and customer service departments. Proactively addressing these areas helps ensure smooth operations and high customer satisfaction.

What are the key skills and qualifications needed to thrive as a utility billing manager, and why are they important?

To thrive as a Utility Billing Manager, you need expertise in utility billing processes, financial management, and a solid understanding of accounting principles, typically supported by a bachelor's degree in business, accounting, or a related field. Familiarity with billing software, customer information systems (CIS), and regulatory compliance tools is crucial. Strong organizational skills, attention to detail, and effective communication are essential soft skills for managing teams and addressing customer concerns. These competencies ensure accurate billing, regulatory compliance, and high-quality customer service in utility operations.

What is the difference between Utility Billing Manager vs Utility Customer Service Representative?

AspectUtility Billing ManagerUtility Customer Service Representative
CredentialsRelevant experience in billing, accounting, or finance; sometimes certifications in utility managementCustomer service training; basic knowledge of billing systems
Work EnvironmentOffice setting, overseeing billing operations and staffCustomer service centers, assisting customers with billing inquiries
Employer & Industry UsageUtility companies, municipal agenciesUtility companies, customer service departments
Search & Comparison IntentUnderstanding managerial roles, billing processes, or career progressionCustomer support, billing questions, or entry-level roles

The Utility Billing Manager typically oversees billing operations, manages staff, and ensures accurate invoicing within utility companies. In contrast, a Utility Customer Service Representative focuses on assisting customers directly with billing inquiries and account issues. While both roles involve billing, the manager has a broader supervisory and administrative focus, whereas the representative handles customer interactions.

What are the most commonly searched types of Utility Billing jobs in Michigan? The most popular types of Utility Billing jobs in Michigan are:
What are popular job titles related to Utility Billing Manager jobs in Michigan? For Utility Billing Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Utility Billing Manager jobs in Michigan look for? The top searched job categories for Utility Billing Manager jobs in Michigan are:
What cities in Michigan are hiring for Utility Billing Manager jobs? Cities in Michigan with the most Utility Billing Manager job openings:
Utility Billing Manager jobs near you
Infographic showing various Utility Billing Manager job openings in Michigan as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Utility Coordinator

FRIEDMAN MANAGEMENT COMPANY

Farmington Hills, MI • On-site

Full-time

Re-posted 14 days ago

Job description

The Utility Coordinator is responsible for managing utility-related processes across a portfolio of properties, including onboarding, account setup, billing support, and issue resolution. This role ensures accurate documentation, timely utility service coordination, and effective communication with utility providers, internal teams, and third-party vendors. The position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities.

Essential Duties and Responsibilities
  • Collect, review, and organize utility-related documentation during property onboarding, including account details, rate structures, deposits, and provider contacts.
  • Verify and document each property’s utility billing structure (e.g., master-metered, sub-metered, or RUBS) to ensure proper setup.
  • Assist with configuring utility accounts and vendor records within property management and accounting systems.
  • Coordinate the opening, closing, and transfer of utility accounts for properties, including electric, gas, water/sewer, trash, and other applicable services.
  • Work with utility providers to ensure timely start and stop of services during acquisitions, transitions, and dispositions.
  • Maintain schedules and checklists for utility transitions to minimize service disruptions.
  • Monitor the receipt of monthly utility invoices and follow up on missing or delayed billing.
  • Review invoices for accuracy, including account information, service periods, and charges, and route to appropriate internal stakeholders.
  • Support utility billing processes by gathering required data such as usage, occupancy, and resident information.
  • Serve as a primary point of contact with utility providers to resolve billing discrepancies, service issues, and account inquiries.
  • Escalate critical or time-sensitive issues, including service interruptions or significant billing variances, to management.
  • Maintain up-to-date records of utility providers, representatives, and emergency contacts.
  • Perform other duties as assigned.
Required Qualifications
  • High school diploma or equivalent required; associate or bachelor’s degree preferred.
  • 1–3 years of experience in property management, utilities coordination, accounting support, or related field.
  • Strong organizational and time management skills with attention to detail.
  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
  • Strong written and verbal communication skills.
  • Basic proficiency in Microsoft Office and property management systems.
Preferred Qualifications
  • Experience in multifamily or commercial real estate.
  • Familiarity with utility billing processes and structures (RUBS, sub-metering, etc.).
  • Experience with property management or accounting software (e.g., Yardi).
  • Experience working with utility providers or third-party billing vendors.
 Equal Employment Opportunity Statement

Friedman Real Estate is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status, or any other status protected by applicable laws.

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