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Utility Billing Manager Jobs in Michigan (NOW HIRING)

Perform desk-top reviews of CAM reconciliations, utility bills, etc. for leases within assigned ... Manages lease files to ensure that they high-quality and contain accurate, up-to-date data. Serves ...

Perform desk-top reviews of CAM reconciliations, utility bills, etc. for leases within assigned ... Manages lease files to ensure that they high-quality and contain accurate, up-to-date data. Serves ...

Perform desk-top reviews of CAM reconciliations, utility bills, etc. for leases within assigned ... Manages lease files to ensure that they high-quality and contain accurate, up-to-date data. Serves ...

Handle online utility bill retrieval and payments for all properties. * Coordinate with Accounts ... Perform various duties assigned by management including special projects, cross train with other ...

Pole Auditor

Ironwood, MI · On-site

$16 - $21.25/hr

This position is responsible for inspecting utility poles, documenting cable attachments ... Perform additional duties as assigned by management. Qualifications * High school diploma or ...

Pole Auditor

Ironwood, MI · On-site

$16 - $21.25/hr

This position is responsible for inspecting utility poles, documenting cable attachments ... Perform additional duties as assigned by management. Qualifications * High school diploma or ...

Showing results 41-60

Utility Billing Manager information

What does a utility billing manager do?

A Utility Billing Manager oversees the billing operations for utilities such as water, electricity, or gas. They are responsible for ensuring accurate and timely billing, managing customer accounts, supervising billing staff, and resolving billing discrepancies or customer complaints. Additionally, they may implement new billing systems, ensure compliance with regulations, and prepare financial reports related to utility billing activities.

What are some common challenges faced by utility billing managers, and how can they be addressed?

Utility Billing Managers often encounter challenges such as managing complex billing systems, ensuring data accuracy, and handling customer inquiries regarding discrepancies. Staying updated with regulatory changes and integrating new technologies can also present difficulties. These challenges can be addressed by implementing robust quality control procedures, providing ongoing team training, and maintaining clear communication with IT and customer service departments. Proactively addressing these areas helps ensure smooth operations and high customer satisfaction.

What are the key skills and qualifications needed to thrive as a utility billing manager, and why are they important?

To thrive as a Utility Billing Manager, you need expertise in utility billing processes, financial management, and a solid understanding of accounting principles, typically supported by a bachelor's degree in business, accounting, or a related field. Familiarity with billing software, customer information systems (CIS), and regulatory compliance tools is crucial. Strong organizational skills, attention to detail, and effective communication are essential soft skills for managing teams and addressing customer concerns. These competencies ensure accurate billing, regulatory compliance, and high-quality customer service in utility operations.

What is the difference between Utility Billing Manager vs Utility Customer Service Representative?

AspectUtility Billing ManagerUtility Customer Service Representative
CredentialsRelevant experience in billing, accounting, or finance; sometimes certifications in utility managementCustomer service training; basic knowledge of billing systems
Work EnvironmentOffice setting, overseeing billing operations and staffCustomer service centers, assisting customers with billing inquiries
Employer & Industry UsageUtility companies, municipal agenciesUtility companies, customer service departments
Search & Comparison IntentUnderstanding managerial roles, billing processes, or career progressionCustomer support, billing questions, or entry-level roles

The Utility Billing Manager typically oversees billing operations, manages staff, and ensures accurate invoicing within utility companies. In contrast, a Utility Customer Service Representative focuses on assisting customers directly with billing inquiries and account issues. While both roles involve billing, the manager has a broader supervisory and administrative focus, whereas the representative handles customer interactions.

What are the most commonly searched types of Utility Billing jobs in Michigan? The most popular types of Utility Billing jobs in Michigan are:
What are popular job titles related to Utility Billing Manager jobs in Michigan? For Utility Billing Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Utility Billing Manager jobs in Michigan look for? The top searched job categories for Utility Billing Manager jobs in Michigan are:
What cities in Michigan are hiring for Utility Billing Manager jobs? Cities in Michigan with the most Utility Billing Manager job openings:
Infographic showing various Utility Billing Manager job openings in Michigan as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Oracle CX Implementation Consultant (Utilities) - Director

Pwc

Grand Rapids, MI

$155K - $410K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago


PwC rating

8.3

Company rating: 8.3 out of 10

Based on 76 frontline employees who took The Breakroom Quiz

27th of 72 rated business consultants


Job description

Industry/Sector

EUR X-Sector

Specialism

Oracle

Management Level

Director

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.
As an Oracle lead to revenue at PwC, you will focus on working with Oracle's suite of applications and tools designed to manage the entire customer journey, from lead generation to revenue realisation and customer satisfaction. You will be responsible for implementing and configuring Oracle lead management, sales automation, marketing automation, and customer experience solutions to meet the specific needs of an organisation.
Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
Lead in line with our values and brand.
Develop new ideas, solutions, and structures; drive thought leadership.
Solve problems by exploring multiple angles and using creativity, encouraging others to do the same.
Balance long-term, short-term, detail-oriented, and big picture thinking.
Make strategic choices and drive change by addressing system-level enablers.
Promote technological advances, creating an environment where people and technology thrive together.
Identify gaps in the market and convert opportunities to success for the Firm.
Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements.
The Opportunity
As part of the Oracle Lead Revenue team you assist clients in the technical implementation and support of Oracle application-packaged solutions to improve business processes. As a Director, you are responsible for setting the strategic direction and leading business development efforts, making impactful decisions and overseeing multiple projects while maintaining executive-level client relations. You are responsible for developing new market-differentiated Oracle solutions, leading proposal development efforts, and delivering Oracle Utilities Meter to Cash Billing Applications.
Responsibilities
- Set the strategic direction for Oracle application-packaged solutions
- Lead business development and proposal efforts
- Oversee multiple projects and maintain executive-level client relations
- Develop market-differentiated Oracle solutions
- Deliver Oracle Utilities Meter to Cash Billing Applications
- Foster relationships with clients and stakeholders
- Drive impactful decision making
- Mentor and develop future leaders
What You Must Have
- Bachelor's Degree
- 12 years of experience
What Sets You Apart
- Proven track record of delivering large complex Oracle programs
- Leading teams to generate vision and establish direction
- Experience selling, executing, and leading complex engagements
- Delivering Oracle Utilities Meter to Cash Billing Applications
- Developing new market-differentiated Oracle solutions
- Assisting clients in technical implementation of Oracle solutions
- Leading teams to encourage improvement and innovation
- Proficiency in leading technical development efforts
- Developing and sustaining meaningful client relationships

Travel Requirements

Up to 60%

Job Posting End Date

The salary range for this position is: $155,000 - $410,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glanceAs PwC is anequal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.Learn more about how we work: https://pwc.to/how-we-workFor only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines

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