ZipRecruiter

Log In

1

Utility Billing Jobs in Michigan (NOW HIRING)

City of Jackson

Public Utilities Clerk III

Jackson, MI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Researches, processes and sends delinquent utility bills to City Assessor and Townships. Prepares collectionreports and process township, tenant and owner refunds. Processes final bills on all ...

City of Jackson Michigan

Public Utilities Clerk III

Jackson, MI · On-site

$48K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Researches, processes and sends delinquent utility bills to City Assessor and Townships. Prepares collectionreports and process township, tenant and owner refunds. Processes final bills on all ...

City of Jackson

Public Utilities Clerk III

Jackson, MI · On-site

$48K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Researches, processes and sends delinquent utility bills to City Assessor and Townships. Prepares collection reports and process township, tenant and owner refunds. Processes final bills on all ...

next page

Showing results 1-20

All JobsUtility Billing JobsUtility Billing Jobs in Michigan

Utility Billing information

See Michigan salary details

$12

$20

$34

How much do utility billing jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for utility billing in Michigan is $20.09, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $20.72 per hour, depending on experience, location, and employer.

What is a utility billing?

A Utility Billing job involves managing the billing process for utilities such as water, electricity, or gas. Responsibilities typically include generating and processing customer invoices, handling payments, addressing billing inquiries, and maintaining accurate account records. This role requires attention to detail, strong customer service skills, and familiarity with billing software. Utility Billing professionals ensure timely and accurate billing to help maintain financial stability for utility providers.

What are the typical daily responsibilities of a utility billing professional?

A Utility Billing professional is responsible for preparing and processing customer utility bills, entering and verifying meter readings, handling account inquiries, and investigating discrepancies in billing. In addition, they may assist customers in person, by phone, or via email to answer questions, set up new accounts, or address payment issues. The role often involves collaborating with field technicians, finance, and customer service teams to ensure data accuracy and timely responses. This variety makes each day engaging and provides the opportunity to develop a broad range of skills in both technical and customer-facing aspects.

What are the key skills and qualifications needed for a utility billing professional?

To thrive in Utility Billing, strong numerical accuracy, attention to detail, and familiarity with accounting principles or billing processes are typically required, along with at least a high school diploma. Proficiency with utility billing software (such as Munis, Springbrook, or Tyler Technologies), spreadsheets, and general office applications is essential. Excellent customer service, problem-solving, and communication skills are important soft skills that help manage inquiries and resolve billing disputes effectively. These skills are vital because they ensure accurate billing, maintain positive customer relationships, and support efficient operational workflows.

What are the most commonly searched types of Utility Billing jobs in Michigan?

The most popular types of Utility Billing jobs in Michigan are:

What are popular job titles related to Utility Billing jobs in Michigan?

For Utility Billing jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Utility Billing jobs in Michigan look for?

The top searched job categories for Utility Billing jobs in Michigan are:

What cities in Michigan are hiring for Utility Billing jobs?

Cities in Michigan with the most Utility Billing job openings:

Utility Billing jobs near you
Infographic showing various Utility Billing job openings in Michigan as of August 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $41,777 per year, or $20.1 per hour.

Utility Coordinator

FRIEDMAN MANAGEMENT COMPANY

Farmington Hills, MI • On-site

Full-time

Re-posted 24 days ago

Job description

The Utility Coordinator is responsible for managing utility-related processes across a portfolio of properties, including onboarding, account setup, billing support, and issue resolution. This role ensures accurate documentation, timely utility service coordination, and effective communication with utility providers, internal teams, and third-party vendors. The position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities.

Essential Duties and Responsibilities
  • Collect, review, and organize utility-related documentation during property onboarding, including account details, rate structures, deposits, and provider contacts.
  • Verify and document each property’s utility billing structure (e.g., master-metered, sub-metered, or RUBS) to ensure proper setup.
  • Assist with configuring utility accounts and vendor records within property management and accounting systems.
  • Coordinate the opening, closing, and transfer of utility accounts for properties, including electric, gas, water/sewer, trash, and other applicable services.
  • Work with utility providers to ensure timely start and stop of services during acquisitions, transitions, and dispositions.
  • Maintain schedules and checklists for utility transitions to minimize service disruptions.
  • Monitor the receipt of monthly utility invoices and follow up on missing or delayed billing.
  • Review invoices for accuracy, including account information, service periods, and charges, and route to appropriate internal stakeholders.
  • Support utility billing processes by gathering required data such as usage, occupancy, and resident information.
  • Serve as a primary point of contact with utility providers to resolve billing discrepancies, service issues, and account inquiries.
  • Escalate critical or time-sensitive issues, including service interruptions or significant billing variances, to management.
  • Maintain up-to-date records of utility providers, representatives, and emergency contacts.
  • Perform other duties as assigned.
Required Qualifications
  • High school diploma or equivalent required; associate or bachelor’s degree preferred.
  • 1–3 years of experience in property management, utilities coordination, accounting support, or related field.
  • Strong organizational and time management skills with attention to detail.
  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
  • Strong written and verbal communication skills.
  • Basic proficiency in Microsoft Office and property management systems.
Preferred Qualifications
  • Experience in multifamily or commercial real estate.
  • Familiarity with utility billing processes and structures (RUBS, sub-metering, etc.).
  • Experience with property management or accounting software (e.g., Yardi).
  • Experience working with utility providers or third-party billing vendors.
 Equal Employment Opportunity Statement

Friedman Real Estate is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status, or any other status protected by applicable laws.

Apply