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Utility Billing Manager Jobs in Michigan (NOW HIRING)

... utility billing information to drive decisions. * Ability to build trust and influence across levels and functions, including plant managers, engineers, maintenance teams, and external partners.

Recoveries Associate

Southfield, MI · On-site

$52K - $60K/yr

Coordinate and post approved CAM, real estate tax, and utility billings accurately and timely ... Ability to manage and process large volumes of data efficiently while meeting deadlines. The ...

Quality Inspector

Novi, MI · On-site

$21 - $24/hr

Quality Manager Work Environment: Fully air-conditioned, climate-controlled production facility ... Brooks Utility Products is America's oldest electric utility manufacturing company. 2023 marked our ...

Quality Inspector

Novi, MI · On-site

$21 - $24/hr

Quality Manager Work Environment: Fully air-conditioned, climate-controlled production facility ... Brooks Utility Products is America's oldest electric utility manufacturing company. 2023 marked our ...

Prepare detailed cost estimates for civil construction projects, including earthwork, utilities ... Oversee project closeout, including punch lists, as-built documentation, and final billing.

Recent Utility Bill (Electricity/Gas/Water) matching current address * Must have a complete and ... Work closely with stakeholders, developers, and project managers * Utilize Azure DevOps extensively ...

Prepare detailed cost estimates for civil construction projects, including earthwork, utilities ... Oversee project closeout, including punch lists, as-built documentation, and final billing.

Reviews all SWC utility usage and costs for : electric and gas, water and sewer billing and ... Manage project teams and manage MWC Maintenance department engineers and maintenance teams.

Reviews all SWC utility usage and costs for : electric and gas, water and sewer billing and ... Manage project teams and manage MWC Maintenance department engineers and maintenance teams.

Showing results 21-40

Utility Billing Manager information

What does a utility billing manager do?

A Utility Billing Manager oversees the billing operations for utilities such as water, electricity, or gas. They are responsible for ensuring accurate and timely billing, managing customer accounts, supervising billing staff, and resolving billing discrepancies or customer complaints. Additionally, they may implement new billing systems, ensure compliance with regulations, and prepare financial reports related to utility billing activities.

What are some common challenges faced by utility billing managers, and how can they be addressed?

Utility Billing Managers often encounter challenges such as managing complex billing systems, ensuring data accuracy, and handling customer inquiries regarding discrepancies. Staying updated with regulatory changes and integrating new technologies can also present difficulties. These challenges can be addressed by implementing robust quality control procedures, providing ongoing team training, and maintaining clear communication with IT and customer service departments. Proactively addressing these areas helps ensure smooth operations and high customer satisfaction.

What are the key skills and qualifications needed to thrive as a utility billing manager, and why are they important?

To thrive as a Utility Billing Manager, you need expertise in utility billing processes, financial management, and a solid understanding of accounting principles, typically supported by a bachelor's degree in business, accounting, or a related field. Familiarity with billing software, customer information systems (CIS), and regulatory compliance tools is crucial. Strong organizational skills, attention to detail, and effective communication are essential soft skills for managing teams and addressing customer concerns. These competencies ensure accurate billing, regulatory compliance, and high-quality customer service in utility operations.

What is the difference between Utility Billing Manager vs Utility Customer Service Representative?

AspectUtility Billing ManagerUtility Customer Service Representative
CredentialsRelevant experience in billing, accounting, or finance; sometimes certifications in utility managementCustomer service training; basic knowledge of billing systems
Work EnvironmentOffice setting, overseeing billing operations and staffCustomer service centers, assisting customers with billing inquiries
Employer & Industry UsageUtility companies, municipal agenciesUtility companies, customer service departments
Search & Comparison IntentUnderstanding managerial roles, billing processes, or career progressionCustomer support, billing questions, or entry-level roles

The Utility Billing Manager typically oversees billing operations, manages staff, and ensures accurate invoicing within utility companies. In contrast, a Utility Customer Service Representative focuses on assisting customers directly with billing inquiries and account issues. While both roles involve billing, the manager has a broader supervisory and administrative focus, whereas the representative handles customer interactions.

What are the most commonly searched types of Utility Billing jobs in Michigan? The most popular types of Utility Billing jobs in Michigan are:
What are popular job titles related to Utility Billing Manager jobs in Michigan? For Utility Billing Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Utility Billing Manager jobs in Michigan look for? The top searched job categories for Utility Billing Manager jobs in Michigan are:
What cities in Michigan are hiring for Utility Billing Manager jobs? Cities in Michigan with the most Utility Billing Manager job openings:
Infographic showing various Utility Billing Manager job openings in Michigan as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Energy Optimization Leader

General Motors

Warren, MI • Hybrid

Full-time

Posted 11 days ago


General Motors rating

8.2

Company rating: 8.2 out of 10

General Motors

Based on 306 frontline employees who took The Breakroom Quiz

7.4

Company rating compared to similar companies: 7.4 out of 10

Automakers average

Based on 6,272 frontline employees who took The Breakroom Quiz


Job description

Job Description

Hybrid - This role is categorized as hybrid. This means the successful candidate is expected to report to Warren, Michigan, three times per week, at minimum [or other frequency dictated by the business.]

Sponsorship: GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship (e.g. H-1B, TN, STEM OPT, etc.) now or in the future.

The Role

The Energy Optimization Leader plays a pivotal role in driving energy and water performance across GM's North American manufacturing facilities. This position is responsible for partnering with plant leadership and cross-functional teams to identify, develop, and implement projects and operational strategies that reduce energy and water consumption, improve operational efficiency, and support GM's decarbonization and sustainability goals.

The role combines deep technical understanding of industrial energy systems (e.g., HVAC, compressed air, process loads, lighting, chilled water, steam, and other utilities) with strong program leadership and stakeholder engagement skills. The Energy Optimization Leader serves as a subject-matter expert and portfolio owner for their assigned manufacturing sites, ensuring alignment to 4000-Account budgets, PL1/MEI targets, 50001 Ready efforts, and broader Energy & Water Optimization strategy.

You will collaborate extensively with:

  • Plant leadership, Manufacturing Engineering, Facilities (FAM, SUM, ME), and operations teams at the manufacturing facilities
  • Energy Conservation Engineers (ECEs) and local utilities/program partners
  • Finance, Sustainability, Environmental, and boarder Global Energy Procurement, Reliability, & Optimization teams

What You'll Do

  • Own energy and water performance for a portfolio of manufacturing facilities, serving as the primary contact and subject-matter expert for site leadership and ECEs.
  • Partner with plant teams to identify, quantify, and prioritize energy and water improvement opportunities and projects that support 4000-Account budgets, PL1/MEI targets, and sustainability goals.
  • Support annual and mid-year planning for energy budgets, forecasts, and KPI targets, using data from EnergyCAP, TimberRock, Energy OnStar, building management systems, and other tools.
  • Review and support energy project proposals and approvals ensuring sound savings calculations, data quality, and alignment with GM processes and funding criteria.
  • Represent Energy & Water Optimization in recurring cross-functional forums and provide concise performance updates, scorecards, and countermeasures to plant and Energy Procurement, Reliability, & Optimization leadership.
  • Share best practices across sites and help build energy management capability in ECEs and plant teams through coaching, training, and clear guidance.

Your Skills & Abilities (Required Qualifications)

  • Bachelor's degree in engineering or related technical discipline (e.g., mechanical, electrical, chemical, industrial, energy systems) or a bachelor's degree in another field with significant relevant experience.
  • 7+ years of relevant experience in energy, utilities, and/or industrial manufacturing, with direct exposure to plant operations and systems.
  • Demonstrated experience with energy and water optimization in industrial settings, particularly in one or more of the following:
    • HVAC and building systems (AHUs, chillers, boilers, cooling towers)
    • Compressed air and industrial ventilation
    • Process cooling and industrial refrigeration
    • Paint systems
    • Lighting and controls
    • Water and wastewater treatment or process water systems
  • Proven track record leading or supporting multi-stakeholder projects in manufacturing environments, including:
    • Identifying and quantifying savings opportunities
    • Building business cases and working with Finance
    • Supporting implementation and verifying post-project performance
  • Strong analytical and problem-solving skills; ability to work with interval data, metering systems, dashboards, and utility billing information to drive decisions.
  • Ability to build trust and influence across levels and functions, including plant managers, engineers, maintenance teams, and external partners.
  • Excellent written and verbal communication skills, including the ability to synthesize complex topics into clear, action-oriented messages.
  • Willingness and ability to travel regularly to manufacturing facilities within the portfolio (frequency will vary based on business needs).

What Will Give You A Competitive Edge (Preferred Qualifications)

  • Certified Energy Manager (CEM) or equivalent professional certification in energy management or related field.
  • Experience with ISO 50001/50001 Ready and/or Strategic Energy Management (SEM) programs.
  • Prior experience as an Energy Optimization Leader, Energy Conservation Engineer, facilities/utility engineer, or similar role supporting automotive or large industrial facilities.
  • Familiarity with utility incentive programs, demand response, and energy procurement considerations.
  • Demonstrated success leading or facilitating energy and water treasure hunts or similar multi-day, cross-functional events.
  • Strong sense of teamwork and shared achievement of portfolio and corporate targets.

This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc). This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}. This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Benefits Overview

From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.

Non-Discrimination and Equal Employment Opportunities (U.S.)

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

Accommodations

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.


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About General Motors

Sourced by ZipRecruiter

General Motors is a company with global scale and capabilities, headquartered in Detroit, Michigan, with employees around the world. The company employs over 165,000 people, serves six continents, operates across 22 time zones, and has a diverse workforce speaking 75 languages1. GM’s vision is to drive the world forward by pioneering innovations that move and connect people to what matters. The company is working towards an all-electric future with its new Ultium Platform and is pushing transportation options beyond our wildest imaginations with autonomous vehicles. GM is also committed to becoming the most inclusive company in the world.

Industry

Transportation equipment manufacturing

Company size

10,000+ Employees

Headquarters location

Detroit, MI, US

Year founded

1908