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Utility Billing Manager Jobs in Utah (NOW HIRING)

... single bill per utility for an entire property. They contract with Conservice to split the bill between residents. As a billing manager at Conservice, you will prepare timely and accurate billing ...

... single bill per utility for an entire property. They contract with Conservice to split the bill between residents. As a billing manager at Conservice, you will prepare timely and accurate billing ...

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Billing Executive

Murray, UT · On-site

$20 - $22/hr

Billing Executive Utility Billing West is a utility management company serving customers across the United States. As our company continues to grow, we are seeking a motivated Billing Executive to ...

Utility Clerk

Grantsville, UT · On-site

$16 - $18/hr

Utility Billing & Financial Operations * Collects payments for utilities and other City services ... Ability to manage multiple tasks, maintain organization, and meet deadlines. * Attention to detail ...

Capturis - Exceptions Invoice Analyst

Logan, UT · On-site

$41K - $55K/yr

As part of the Conservice family, the nation's leading utility management provider, we're backed by ... Research and maintain the balance forward exception reports to pay client utility bills timely to ...

Data Entry Seniors

Logan, UT · On-site

$14.75 - $19.50/hr

... utility billing structures and exception handling. * Familiarity with Capturis systems ... Self-starter with the ability to work independently and manage multiple priorities.

City Treasurer

Roosevelt, UT · On-site

$62K - $72K/yr

About the Role & A Day in the Life The City Treasurer is responsible for managing the City's revenue, cash flow, investments, banking, receipting, utility billing administration, and financial ...

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... utility billing, customer account management, and accounting support. These District duties are expected to require less than 20 hours per week. The remainder of the position's time supports the ...

Account Maintenance Specialist

Logan, UT · On-site

$12.50 - $17.25/hr

At Conservice, our mission is to simplify utility management for our clients, ensuring a seamless ... Investigate database accounts to identify and resolve underlying issues preventing utility bills ...

Account Maintenance Specialist

River Heights, UT · Hybrid

$12.50 - $17.25/hr

At Conservice, our mission is to simplify utility management for our clients, ensuring a seamless ... Investigate database accounts to identify and resolve underlying issues preventing utility bills ...

Account Manager - Sales

Provo, UT · On-site

$70K - $170K/yr

Account Manager Location: Remote (Hybrid Optional) | Travel Required (~10-20%) About Caselle At ... payroll, utility billing, accounting, and citizen payments. Today nearly 1,500 cities, towns ...

Account Manager Location: Remote (Hybrid Optional) | Travel Required (~10-20%) About Caselle At ... payroll, utility billing, accounting, and citizen payments. Today nearly 1,500 cities, towns ...

Account Manager Location: Remote (Hybrid Optional) | Travel Required (~10-20%) About Caselle At ... payroll, utility billing, accounting, and citizen payments. Today nearly 1,500 cities, towns ...

Account Manager Location: Remote (Hybrid Optional) | Travel Required (~10-20%) About Caselle At ... payroll, utility billing, accounting, and citizen payments. Today nearly 1,500 cities, towns ...

Account Manager Location: Remote (Hybrid Optional) | Travel Required (~10-20%) About Caselle At ... payroll, utility billing, accounting, and citizen payments. Today nearly 1,500 cities, towns ...

Account Manager Location: Remote (Hybrid Optional) | Travel Required (~10-20%) About Caselle At ... payroll, utility billing, accounting, and citizen payments. Today nearly 1,500 cities, towns ...

Research and resolve abnormalities in utility provider bills * Audit historical data for new ... Review and approve or deny disputed corrections in Correction Manager Qualifications * Able to ...

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Utility Billing Manager information

What does a Utility Billing Manager do?

A Utility Billing Manager oversees the billing operations for utilities such as water, electricity, or gas. They are responsible for ensuring accurate and timely billing, managing customer accounts, supervising billing staff, and resolving billing discrepancies or customer complaints. Additionally, they may implement new billing systems, ensure compliance with regulations, and prepare financial reports related to utility billing activities.

What are some common challenges faced by Utility Billing Managers, and how can they be addressed?

Utility Billing Managers often encounter challenges such as managing complex billing systems, ensuring data accuracy, and handling customer inquiries regarding discrepancies. Staying updated with regulatory changes and integrating new technologies can also present difficulties. These challenges can be addressed by implementing robust quality control procedures, providing ongoing team training, and maintaining clear communication with IT and customer service departments. Proactively addressing these areas helps ensure smooth operations and high customer satisfaction.

What are the key skills and qualifications needed to thrive as a Utility Billing Manager, and why are they important?

To thrive as a Utility Billing Manager, you need expertise in utility billing processes, financial management, and a solid understanding of accounting principles, typically supported by a bachelor's degree in business, accounting, or a related field. Familiarity with billing software, customer information systems (CIS), and regulatory compliance tools is crucial. Strong organizational skills, attention to detail, and effective communication are essential soft skills for managing teams and addressing customer concerns. These competencies ensure accurate billing, regulatory compliance, and high-quality customer service in utility operations.

What is the difference between Utility Billing Manager vs Utility Customer Service Representative?

AspectUtility Billing ManagerUtility Customer Service Representative
CredentialsRelevant experience in billing, accounting, or finance; sometimes certifications in utility managementCustomer service training; basic knowledge of billing systems
Work EnvironmentOffice setting, overseeing billing operations and staffCustomer service centers, assisting customers with billing inquiries
Employer & Industry UsageUtility companies, municipal agenciesUtility companies, customer service departments
Search & Comparison IntentUnderstanding managerial roles, billing processes, or career progressionCustomer support, billing questions, or entry-level roles

The Utility Billing Manager typically oversees billing operations, manages staff, and ensures accurate invoicing within utility companies. In contrast, a Utility Customer Service Representative focuses on assisting customers directly with billing inquiries and account issues. While both roles involve billing, the manager has a broader supervisory and administrative focus, whereas the representative handles customer interactions.

What are popular job titles related to Utility Billing Manager jobs in Utah? For Utility Billing Manager jobs in Utah, the most frequently searched job titles are:
What cities in Utah are hiring for Utility Billing Manager jobs? Cities in Utah with the most Utility Billing Manager job openings:
Infographic showing various Utility Billing Manager job openings in Utah as of July 2026, with employment types broken down into 100% Full Time. Highlights an 85% In-person, and 15% Remote job distribution.

Utility Billing Manager

Conservice

River Heights, UT • Hybrid

$19.40/hr

Other

Re-posted 16 days ago


Conservice rating

7.4

Company rating: 7.4 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

37th of 53 rated energy and utility


Job description

Wage: $19.40/hr Plus a productivity based bonus system

Location:Hybrid (In office Tuesday, Wednesday, Thursday) Logan UT

Shift:Monday - Friday, 8:00 AM - 5:00 PM Mountain Time, Full-Time

Overview

Multi-Unit properties typically receive and pay a single bill per utility for an entire property. They contract with Conservice to split the bill between residents. As a billing manager at Conservice, you will prepare timely and accurate billing statements to residents to ensure that properties get reimbursed for the expense and residents pay a fair portion of the utility bills, while helping them achieve their strategic goals.

Responsibilities

Primary responsibilities in the position revolve around managing our client's Billing needs. This could consist of any one of the following items:

  • Working with clients to achieve mutually beneficial Billing solutions
  • Using custom software to calculate utility bills for each resident or tenant
  • Utilize Excel to work through various problems that might arise in Billing
  • Maintain excellent customer service skills when handling client questions
  • Continuously look for ways to problem solve and increase personal productivity as well as that of the team
Qualifications

Because this position has constant contact with our clients and has a very high potential, we believe that our team members should exhibit some of our highest standards of excellence. Some of these qualities include, but are not limited to:

  • Attention to detail, specifically working to maintain top accuracy and timeliness metrics
  • Great attitude and a willingness to learn in-house software
  • Proficiency in Google Suites and Excel. Remote connections, Zoom/Google Meets
  • Ability to self-manage and take initiative to complete work in a timely manner
  • Manage client needs as well as team needs for managing workload
  • Excellent organization and time management skills
  • Able to communicate effectively with clients either by phone or email
  • Quick learner and ability to manage stressful situations
  • Ability to solve problems and research information

Education & Experience

  • 2+ years working in an office environment and/or working directly with clients
  • Proficient knowledge of Excel
  • High school diploma or equivalent

What Conservice employees say

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Benefits

Hours and flexibility

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