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Utility Billing Jobs (NOW HIRING)

Resource Energy

Utility Billing Analyst

Ellicott City, MD · On-site

$47K - $63K/yr

The Energy Billing Analyst supports multiple clients with primary responsibility for tenant utility billing calculations. Other responsibilities include tracking energy savings, analyzing and ...

Resource Energy

Utility Billing Analyst

Ellicott City, MD · On-site +1

$50K - $65K/yr

The Energy Billing Analyst supports multiple clients with primary responsibility for tenant utility billing calculations. Other responsibilities include tracking energy savings, analyzing and ...

City of Durham, NC

Utility Billing Specialist

Durham, NC · On-site +1

$49K - $77K/yr

The Utility Billing Specialist works in a fast-paced environment serving water management employees within the City of Durham. This position is devoted to providing cashiering, customer service, and ...

Utility Billing West

Be Seen First

Billing Executive

Murray, UT · On-site

$20 - $22/hr

Billing Executive Utility Billing West is a utility management company serving customers across the United States. As our company continues to grow, we are seeking a motivated Billing Executive to ...

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How much do utility billing jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for utility billing in the United States is $23.04, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.80 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Utility Billing position, and why are they important?

To thrive in Utility Billing, strong numerical accuracy, attention to detail, and familiarity with accounting principles or billing processes are typically required, along with at least a high school diploma. Proficiency with utility billing software (such as Munis, Springbrook, or Tyler Technologies), spreadsheets, and general office applications is essential. Excellent customer service, problem-solving, and communication skills are important soft skills that help manage inquiries and resolve billing disputes effectively. These skills are vital because they ensure accurate billing, maintain positive customer relationships, and support efficient operational workflows.

What are some typical daily responsibilities of someone working in Utility Billing?

A Utility Billing professional is responsible for preparing and processing customer utility bills, entering and verifying meter readings, handling account inquiries, and investigating discrepancies in billing. In addition, they may assist customers in person, by phone, or via email to answer questions, set up new accounts, or address payment issues. The role often involves collaborating with field technicians, finance, and customer service teams to ensure data accuracy and timely responses. This variety makes each day engaging and provides the opportunity to develop a broad range of skills in both technical and customer-facing aspects.

What is a Utility Billing job?

A Utility Billing job involves managing the billing process for utilities such as water, electricity, or gas. Responsibilities typically include generating and processing customer invoices, handling payments, addressing billing inquiries, and maintaining accurate account records. This role requires attention to detail, strong customer service skills, and familiarity with billing software. Utility Billing professionals ensure timely and accurate billing to help maintain financial stability for utility providers.

More about Utility Billing jobs
What cities are hiring for Utility Billing jobs? Cities with the most Utility Billing job openings:
What are the most commonly searched types of Utility Billing jobs? The most popular types of Utility Billing jobs are:
What states have the most Utility Billing jobs? States with the most job openings for Utility Billing jobs include:
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Utility Billing jobs near you
Infographic showing various Utility Billing job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 2% As Needed, 75% Full Time, 20% Part Time, 1% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $47,932 per year, or $23 per hour.
Utility Billing Analyst

Utility Billing Analyst

Resource Energy

Ellicott City, MD

$50K - $65K/yr

Full-time

Posted 4 days ago

Job description

Resource Energy (RES) provides highly customized energy procurement and energy use and data management solutions to many of the world’s largest commercial real estate companies as well as commercial and industrial businesses. At RES, we develop and implement energy strategies that reduce expenses, minimize, and manage risk, leverage our experience and data to optimize energy use and manage greenhouse gas emissions, report on best practices in sustainability as well as generate profitable revenue streams for our clients. These strategies include power and gas procurement, energy data collection and calculations, sustainability analysis/reporting and multiple other energy related services.

The Energy Billing Analyst supports multiple clients with primary responsibility for tenant utility billing calculations. Other responsibilities include tracking energy savings, analyzing and reporting energy consumption and costs and other ad hoc services. The role encompasses a detailed and analytically driven framework revolving around energy calculations and accounting. As part of this team, an energy analyst has the unique opportunity within a dynamic environment to shape the organization’s solutions and direction.

Duties:

  • Energy billing calculations on behalf of our clients for electric, gas, solar, water and HVAC for tenants within our national footprint of real estate.
  • Ensure the satisfaction of all clients and their tenants by providing a superior level of service.
  • Responds timely to tenant/client inquiries in accordance with established Resource Energy procedures.
  • Prepares client utility budgets and reforecasts and performs related variance analysis.
  • Monthly maintenance of utility tariff data, and property information within our database to ensure consistency and accuracy of reporting.
  • Reviews utility specific lease language, to ensure tenants are properly billed in accordance with their individual leases.
  • Resolution of utility account issues with utility companies and bill processing firms.
  • Participation in client requested or other internal projects to advance the mission of the organization; may include tenant metering, utility system analysis and shopping center allocation analysis.
  • Energy performance reporting for clients and related analysis on usage and cost trends
  • Ad hoc Reporting in response to client specific requests
  • Other additional responsibilities might also include, but are not limited to: load study analysis, assisting in software development, demand response enrollment, and client presentations.

Qualifications:

  • BA/BS in Energy, Accounting, Engineering, Computer Science or similar analytical discipline preferred.
  • Previous related work experience with knowledge of accounting concepts, energy calculations, or commercial real estate experience preferred.
  • Proficient in using MS Excel to combine and analyze data from various sources and generate reports and graphics. Must be able to combine large volumes of data for consolidated reporting.
  • Strong client service orientation with the ability to interface with all levels within our clients’ organizations
  • Strong attention to detail with excellent time management, project management and follow through skills

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