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Utility Billing Jobs in Georgia (NOW HIRING)

City of Americus

Revenue Collector

Americus, GA · On-site

$38K/yr

Description The purpose of the Revenue Collector classification within the Utility Billing department is to plan, organize and direct the revenue collection activities for utility billing collections ...

City of Americus, GA

Revenue Collector

Americus, GA · On-site

$38K/yr

Utility Billing Opening Date: 08/05/2026 Description The purpose of the Revenue Collector classification within the Utility Billing department is to plan, organize and direct the revenue collection ...

City of Acworth

Customer Service Representative

Acworth, GA · On-site

$13.75 - $18.75/hr

Knowledge of city utility billing policies and procedures. * Knowledge of customer service principles. * Skill in prioritizing and organizing work. * Skill in the provision of customer services.

COLLEGE PARK, CITY OF

Data Analyst - IT

Atlanta, GA

Experience working with enterprise systems such as ERP, utility billing, permitting, or work-order platforms (e.g., New World ERP, NorthStar Utility, SageGov, or similar systems). Experience working ...

College Park, City of (GA)

Data Analyst - IT

Atlanta, GA · On-site

$73K/yr

Experience working with enterprise systems such as ERP, utility billing, permitting, or work-order platforms (e.g., New World ERP, NorthStar Utility, SageGov, or similar systems). Experience working ...

City Of Roswell

Revenue Coordinator

Roswell, GA · On-site

$25.54 - $33.18/hr

This position ensures accuracy and compliance in the billing, collection, and deposit of City funds across multiple revenue sources, including property taxes, utilities, business licensing, and other ...

City of St Marys

Meter Technician

Saint Marys, GA · On-site

$18.34/hr

Knowledge of utility billing processes. * Knowledge of basic plumbing technology. * Knowledge of basic business arithmetic. * Knowledge of the basic principles of landscape maintenance, watering ...

City of St Marys

Meter Technician

Saint Marys, GA · On-site

Knowledge of utility billing processes. * Knowledge of basic plumbing technology. * Knowledge of basic business arithmetic. * Knowledge of the basic principles of landscape maintenance, watering ...

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Utility Billing information

See Georgia salary details

$12

$19

$33

How much do utility billing jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for utility billing in Georgia is $19.46, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $20.10 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed for a utility billing professional?

To thrive in Utility Billing, strong numerical accuracy, attention to detail, and familiarity with accounting principles or billing processes are typically required, along with at least a high school diploma. Proficiency with utility billing software (such as Munis, Springbrook, or Tyler Technologies), spreadsheets, and general office applications is essential. Excellent customer service, problem-solving, and communication skills are important soft skills that help manage inquiries and resolve billing disputes effectively. These skills are vital because they ensure accurate billing, maintain positive customer relationships, and support efficient operational workflows.

What are the typical daily responsibilities of a utility billing professional?

A Utility Billing professional is responsible for preparing and processing customer utility bills, entering and verifying meter readings, handling account inquiries, and investigating discrepancies in billing. In addition, they may assist customers in person, by phone, or via email to answer questions, set up new accounts, or address payment issues. The role often involves collaborating with field technicians, finance, and customer service teams to ensure data accuracy and timely responses. This variety makes each day engaging and provides the opportunity to develop a broad range of skills in both technical and customer-facing aspects.

What is a utility billing?

A Utility Billing job involves managing the billing process for utilities such as water, electricity, or gas. Responsibilities typically include generating and processing customer invoices, handling payments, addressing billing inquiries, and maintaining accurate account records. This role requires attention to detail, strong customer service skills, and familiarity with billing software. Utility Billing professionals ensure timely and accurate billing to help maintain financial stability for utility providers.

What are the most commonly searched types of Utility Billing jobs in Georgia? The most popular types of Utility Billing jobs in Georgia are:
What are popular job titles related to Utility Billing jobs in Georgia? For Utility Billing jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Utility Billing jobs in Georgia look for? The top searched job categories for Utility Billing jobs in Georgia are:
Utility Billing jobs near you
Infographic showing various Utility Billing job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 11% Part Time, and 3% Contract. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution, with an average salary of $40,473 per year, or $19.5 per hour.

Revenue Collector

City of Americus

Americus, GA • On-site

$38K/yr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Description The purpose of the Revenue Collector classification within the Utility Billing department is to plan, organize and direct the revenue collection activities for utility billing collections, both in-house accounts and coordinate collections with our outside agency. Examples of Duties *The functions listed below are those that represent most of the time spent working in this class. Management may assign additional functions related to the type of work of the class as necessary.

Serves as primary back up manager for Customer Service Administrator. Processes, prints, and prepares, miscellaneous utility bills and posts miscellaneous service fees and charges to customer accounts to included hand billed gas customers and misc. water & sewer billings.

Monitors aging utility accounts for collection purposes. Communicates with citizens and businesses and oversees debt collection for past due accounts. Participates in the debt collection, receipt and recording of utility revenues; ensuring collection and accountability of utility revenue; preparing and maintaining appropriate records and files.

Prepares reconciliation of receivable sub ledger to the fund ledger; prints customer statements, reviews delinquent utility accounts, communicates with customers regarding delinquent utility accounts via mail to include delinquent letters and telephone. Prepares and distributes various activity reports including debt collection & cash collections. Assist Customer Service Representatives in frontline service to customers who call or visit the Finance Department.

Performs related work as assigned. Typical Qualifications Education: Requires a bachelor's degree in business, Finance, Accounting, or closely related field. Experience: Requires two years' experience in government accounting, finance, or closely related experience.

Supplemental Information Special Certifications and Licenses Required Certifications and Licenses Valid in the State of Georgia. None. Physical Demand *Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

Sedentary Work - Involves lifting no more than 10 pounds at a time, and occasionally carrying objects weighing up to 5 pounds. Work Environment (Unavoidable Hazards) *Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken. None.

Americans with Disabilities Act Compliance The City of Americus is an Equal Opportunity Employer. ADA requires the city of Americus to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.

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