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Utility Billing Jobs in Georgia (NOW HIRING)

COLLEGE PARK, CITY OF

Data Analyst - IT

Atlanta, GA

Experience working with enterprise systems such as ERP, utility billing, permitting, or work-order platforms (e.g., New World ERP, NorthStar Utility, SageGov, or similar systems). Experience working ...

City Of Roswell

Revenue Coordinator

Roswell, GA · On-site

$25.54 - $33.18/hr

This position ensures accuracy and compliance in the billing, collection, and deposit of City funds across multiple revenue sources, including property taxes, utilities, business licensing, and other ...

City of St Marys

Meter Technician

Saint Marys, GA · On-site

Knowledge of utility billing processes. * Knowledge of basic plumbing technology. * Knowledge of basic business arithmetic. * Knowledge of the basic principles of landscape maintenance, watering ...

City of St Marys

Meter Technician

Saint Marys, GA · On-site

$18.34/hr

Knowledge of utility billing processes. * Knowledge of basic plumbing technology. * Knowledge of basic business arithmetic. * Knowledge of the basic principles of landscape maintenance, watering ...

Soma Global, Inc.

Billing Specialist

Decatur, GA

$18.75 - $25.50/hr

Company Overview The companies within the Public Safety Brands (Utility, SOMA Global, Kologik ... Position Summary As a Billing Specialist, you will assist in the billing processes. This role is ...

Meridian

Product Support Specialist II

Atlanta, GA · On-site

Exposure to utility, billing, or cooperative systems * Familiarity with SQL for querying and troubleshooting data issues * Outstanding Medical/Dental/Vision * Education/Training Reimbursement

Dycom Industries, Inc.

Admin Billing Specialist

Jackson, GA · On-site

$17.50 - $23.75/hr

Ability to pass pre-employment screening * 2+ years of experience in project coordination, billing, accounting support, or administrative role (construction/telecom/utilities preferred) * Strong ...

Meridian

Product Support Specialist I

Atlanta, GA · On-site

Exposure to utility, billing, or cooperative systems is a bonus (nice-to-have for Meridian) * Comfort with Microsoft Office and basic CRM/help desk tools * Familiarity with ticketing systems (e.g ...

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Utility Billing information

See Georgia salary details

$12

$19

$33

How much do utility billing jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for utility billing in Georgia is $19.46, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $20.10 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed for a utility billing professional?

To thrive in Utility Billing, strong numerical accuracy, attention to detail, and familiarity with accounting principles or billing processes are typically required, along with at least a high school diploma. Proficiency with utility billing software (such as Munis, Springbrook, or Tyler Technologies), spreadsheets, and general office applications is essential. Excellent customer service, problem-solving, and communication skills are important soft skills that help manage inquiries and resolve billing disputes effectively. These skills are vital because they ensure accurate billing, maintain positive customer relationships, and support efficient operational workflows.

What are the typical daily responsibilities of a utility billing professional?

A Utility Billing professional is responsible for preparing and processing customer utility bills, entering and verifying meter readings, handling account inquiries, and investigating discrepancies in billing. In addition, they may assist customers in person, by phone, or via email to answer questions, set up new accounts, or address payment issues. The role often involves collaborating with field technicians, finance, and customer service teams to ensure data accuracy and timely responses. This variety makes each day engaging and provides the opportunity to develop a broad range of skills in both technical and customer-facing aspects.

What is a utility billing?

A Utility Billing job involves managing the billing process for utilities such as water, electricity, or gas. Responsibilities typically include generating and processing customer invoices, handling payments, addressing billing inquiries, and maintaining accurate account records. This role requires attention to detail, strong customer service skills, and familiarity with billing software. Utility Billing professionals ensure timely and accurate billing to help maintain financial stability for utility providers.

What are the most commonly searched types of Utility Billing jobs in Georgia? The most popular types of Utility Billing jobs in Georgia are:
What are popular job titles related to Utility Billing jobs in Georgia? For Utility Billing jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Utility Billing jobs in Georgia look for? The top searched job categories for Utility Billing jobs in Georgia are:
Utility Billing jobs near you
Infographic showing various Utility Billing job openings in Georgia as of July 2026, with employment types broken down into 60% Full Time, and 40% Contract. Highlights an 100% In-person job distribution, with an average salary of $40,473 per year, or $19.5 per hour.

Customer Service Representative (Part-Time)

City of Acworth

Acworth, GA • On-site

$14.25 - $19.50/hr

Part-time

Re-posted 28 days ago

Job description

Position Summary
This position is responsible for providing clerical and customer service support for department operations.
Position Description
ESSENTIAL FUNCTIONS
  • Accepts, processes, and balances utility and tax payments.
  • Assists customer by telephone and in person; provides information and assistance related to city services, customer accounts, payment processing, new account set-up, property taxes, and occupancy tax license status.
  • Prepares bank deposits.
  • Receives and processes applications for electrical service, sanitation service, and business licenses.
  • Updates customer account information.
  • Issues and processes work orders based on internal and external requests; updates and closes work orders; files work orders.
  • Prepares and processes disconnects and reconnects for power and sanitation.
  • Reviews and verifies completeness of applications.
  • Issues account refunds as assigned.
  • Processes returned mail and final bills.
  • Performs other related duties as assigned.

KNOWLEDGE REQUIRED BY THE POSITION
  • Knowledge of modern office practices and procedures.
  • Knowledge of city and department policies and procedures.
  • Knowledge of computers and job-related software programs.
  • Knowledge of city utility billing policies and procedures.
  • Knowledge of customer service principles.
  • Skill in prioritizing and organizing work.
  • Skill in the provision of customer services.
  • Skill in the maintenance of files and records.
  • Skill in the use of such office equipment as a computer, scanner, fax machine, and copier.
  • Skill in oral and written communication.

SUPERVISORY CONTROLS
The Customer Service Manager assigns work in terms of general instructions. The supervisor spot-checks completed work for compliance with procedures, accuracy, and the nature and propriety of the final results.
GUIDELINES
Guidelines include city and department policies and procedures. These guidelines are generally clear and specific but may require some interpretation in application.
COMPLEXITY/SCOPE OF WORK
  • The work consists of related clerical and customer service duties. Frequent interruptions contribute to the complexity of the position.
  • The purpose of this position is to provide clerical and customer service support for the city's utility billing operations. Successful performance contributes to the efficiency and effectiveness of those operations.

CONTACTS
  • Contacts are typically with co-workers, other city employees, customers, and the general public.
  • Contacts are typically to give or exchange information and provide services.

PHYSICAL DEMANDS/ WORK ENVIRONMENT
  • The work is typically performed while sitting at a desk or table or while intermittently sitting, standing, walking, bending, crouching, or stooping. The employee occasionally lifts light and heavy objects.
  • The work is performed in an office.
SUPERVISORY AND MANAGEMENT RESPONSIBILITY
None.
MINIMUM QUALIFICATIONS
  • Ability to read, write and perform mathematical calculations at a level commonly associated with the completion of high school or equivalent.
  • Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years.

The qualifications listed above represent the credentials necessary to perform the essential functions of this position. To be successful in this position, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.

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