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Utility Billing Jobs in Georgia (NOW HIRING)

City of Acworth

Customer Service Representative

Acworth, GA · On-site

$13.75 - $18.75/hr

Knowledge of city utility billing policies and procedures. * Knowledge of customer service principles. * Skill in prioritizing and organizing work. * Skill in the provision of customer services.

College Park, City of (GA)

Data Analyst - IT

Atlanta, GA · On-site

$73K/yr

Experience working with enterprise systems such as ERP, utility billing, permitting, or work-order platforms (e.g., New World ERP, NorthStar Utility, SageGov, or similar systems). Experience working ...

Soma Global, Inc.

Billing Specialist

Decatur, GA

$18.75 - $25.50/hr

Company Overview The companies within the Public Safety Brands (Utility, SOMA Global, Kologik ... Position Summary As a Billing Specialist, you will assist in the billing processes. This role is ...

Dycom Industries, Inc.

Admin Billing Specialist

Jackson, GA · On-site

$17.50 - $23.75/hr

Ability to pass pre-employment screening * 2+ years of experience in project coordination, billing, accounting support, or administrative role (construction/telecom/utilities preferred) * Strong ...

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Utility Billing information

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$12

$19

$33

How much do utility billing jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for utility billing in Georgia is $19.46, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $20.10 per hour, depending on experience, location, and employer.

What is a utility billing?

A Utility Billing job involves managing the billing process for utilities such as water, electricity, or gas. Responsibilities typically include generating and processing customer invoices, handling payments, addressing billing inquiries, and maintaining accurate account records. This role requires attention to detail, strong customer service skills, and familiarity with billing software. Utility Billing professionals ensure timely and accurate billing to help maintain financial stability for utility providers.

What are the typical daily responsibilities of a utility billing professional?

A Utility Billing professional is responsible for preparing and processing customer utility bills, entering and verifying meter readings, handling account inquiries, and investigating discrepancies in billing. In addition, they may assist customers in person, by phone, or via email to answer questions, set up new accounts, or address payment issues. The role often involves collaborating with field technicians, finance, and customer service teams to ensure data accuracy and timely responses. This variety makes each day engaging and provides the opportunity to develop a broad range of skills in both technical and customer-facing aspects.

What are the key skills and qualifications needed for a utility billing professional?

To thrive in Utility Billing, strong numerical accuracy, attention to detail, and familiarity with accounting principles or billing processes are typically required, along with at least a high school diploma. Proficiency with utility billing software (such as Munis, Springbrook, or Tyler Technologies), spreadsheets, and general office applications is essential. Excellent customer service, problem-solving, and communication skills are important soft skills that help manage inquiries and resolve billing disputes effectively. These skills are vital because they ensure accurate billing, maintain positive customer relationships, and support efficient operational workflows.

What are the most commonly searched types of Utility Billing jobs in Georgia?

The most popular types of Utility Billing jobs in Georgia are:

What are popular job titles related to Utility Billing jobs in Georgia?

For Utility Billing jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Utility Billing jobs in Georgia look for?

The top searched job categories for Utility Billing jobs in Georgia are:

Utility Billing jobs near you
Infographic showing various Utility Billing job openings in Georgia as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 12% Part Time, 7% Contract, and 3% Nights. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $40,473 per year, or $19.5 per hour.

Billing Manager

Cooperative Energy Incorporated (formally ECG)

Marietta, GA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 12 days ago

Job description

Overview
Sponsorship for Work Authorization Not Available.
In this dynamic role, you will lead the oversight and day-to-day operation of the wholesale billing and settlement function, supporting complex sales transactions between CEI and its Members, and CEI purchases from third-party partners. Responsibilities include managing billing for physical purchases and sales of power and natural gas, electric transmission, natural gas transportation, and financial instruments such as swaps and options. This position plays a key role in ensuring accurate internal and regulatory reporting, making it an important contributor to operational excellence, compliance, and financial integrity.
A successful candidate for this position priortizes accuracy, problem-solving, and working collaboratively with CEI staff, Member accounting and finance personnel, Member executive management and staff, trading counterparties, Family of Companies staff (Oglethorpe Power Corporation, Georgia System Operations Corporation, Georgia Transmission Corporation), legal staff, and regulatory agencies.
Responsibilities
Duties and responsibilities include, but are not limited to, the following. They are not intended to cover each aspect of the position as the scope and duties of a given position may change or be temporarily altered based on the business needs of CEI The basic requirement of every position is to perform all tasks as assigned by the supervisor.
Essential Duties and Responsibilities:
  • Ensures that monthly wholesale billing is executed at the highest level within due dates and maintains relationships with internal and external billing stakeholders.
  • Reviews all contract documents to ensure understanding of billing details and requirements.
  • Engages with middle office personnel to ensure proper record keeping of all agreements to ensure accurate, timely, and complete inventory of monthly billing requirements.
  • Maintains appropriate documentation for sources of billing information and works with IT department to pursue automation of manual processes. Designs and recommends process efficiencies to improve the quality of work product.
  • Prepares standard and custom reports for internal and Member requirements.
  • Coordinate or provide responses to Member cooperative data requests, or other stakeholder requests as required.
  • Prepares and submits Electronic Quarterly Reporting to the Federal Energy Regulatory Commission and maintains supporting data for the filings.
  • Assists in preparation of CEI Board presentations and other CEI reporting as requested by management.

Qualifications
Knowledge, Skills and Abilities:
  • Experience in electric utility billing, billing systems, data management system, and process improvements.
  • Experience in project management and working with teams with diverse backgrounds and positions.
  • High level understanding of the electric utility industry.
  • Ability to analyze large volumes of data using tools such as Microsoft Excel.
  • Strong written and verbal communications skills.

Education and Work Experience
  • Bachelor's Degree in Business, Finance, Engineering, or other related field.
  • At least 3 years of experience working in a billing department.
  • Electric utility industry experience is preferred.

Learn More Here
Benefits
  • Competitive pay-Negotiable based upon experience
  • Medical, dental, vision & prescription drug coverage
  • Health Savings Account
  • Life insurance & disability
  • 401K with company match
  • Paid holidays and time off

Learn more about CEI at: https://ecg-llc.com/
Cooperative Energy Incorporated participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
All contingent offers are based upon successful completion of our pre-employment verification process.

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